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Added 41 mins ago
S
Implementation Consultant (Global)
Stripe
Toronto, ON
- Full-time
As an Implementation Consultant, you will lead complex implementations, migrations, product launches, and international expansions. You will define the outcome, align owners and…
Added 42 mins ago
S&
Structural Engineering Consultant 2 - Nuclear
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
…their work. We value candidates who demonstrate an interest in learning and effectively using emerging technologies where relevant to their role. Employees remain accountable for their work…
Added 56 mins ago
MP
Consultant Pharmacist
MediSystem Pharmacy
Richmond, BC
- Part-time
Must have valid driver’s license with own valid insurance and access to a vehicle, as travel to various locations is required
Added 56 mins ago
DG
Automotive Sales Consultant
Dilawri Group of Companies
Markham, ON
- Full-time
Valid OMVIC License required
Added 1 hour ago
QP
Operations Manager, Industrial Operations East
QuadReal Property Group
Mississauga, ON
- Full-time
Lead, coach and mentor Building Operators and Operations Coordinators, fostering accountability, continuous learning and strong performance.
Added 1 hour ago
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Sales Consultant Trainee
Sysco
AB · Sysco Edmonton
- Full-time
The Associate Sales Consultant (ASC) is an entry-level sales position focused on developing foundational sales skills and building a customer base within an assigned territory. The ASC…
Added 1 hour ago
D
Senior Consultant - Risk Data & Technology - Data Engineer
Deloitte
Toronto, ON
- Full-time
…deliver on our ambitious plans to grow our practice.As a Senior Consultant, you will be working collaboratively across the data and analytics domains, helping someof the largest, most…
Added 1 hour ago
K
Senior Manager, Data Platform(s) Architect, Data & AI
KPMG
Montreal, QC
- Full-time
You see the big picture both as a consultant and as an internal contributor. You are motivated to create solutions that are practical and cost-effective solutions that are relevant to your…
Added 2 hours ago
SI
Wireless Sales Consultant
Staples Inc.
Surrey, BC
- Full-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 2 hours ago
SD
Consultant Pharmacist
Shoppers Drug Mart
Richmond, BC
- Part-time
Must have valid driver’s license with own valid insurance and access to a vehicle, as travel to various locations is required
Added 2 hours ago
Corporate Traveller - Training Specialist - Toronto, Vancouver, Montreal
Flight Centre
Quebec, QC
…growth of new and experienced consultants through engaging learning experiences, practical coaching, and capability-building initiatives. This role offers the chance to expand your…
Added 2 hours ago
SH
Clinical Nurse Consultant - Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Must possess own vehicle, a current Ontario Driver’s License and a clean driving record
Added 2 hours ago
T
Manager Testing/QA
TD
Toronto, ON
- Full-time
Act as a consultant / resource to other areas of IT and the Business; promote and develop awareness of testing methodologies and standards
Added 3 hours ago
S
Sales Consultant
Sysco
Regina, SK · Sysco Regina
- Full-time
…Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource…
Added 3 hours ago
S
Full-Time Retail Associate (Optical): Winnipeg, MB
Specsavers
Winnipeg, MB
- Full-time
Enthusiasm for learning about frames, lenses, and pre-testing procedures
Added 3 hours ago
RP
Director, Lab to Market
RRC Polytech
Winnipeg, MB
- $124,693 to $166,917 CAD / year
- Full-time
RRC Polytech is Manitoba’s largest institute of applied learning and research, with more than 150 full- and part-time degrees, diploma and certificate options. Through hands-on and online…
Added 3 hours ago
CF
Indigenous Garden Grant Writing Consultant
Concordia Food Coalition
Montreal, QC
- Contract
Must have a reliable home computer, relevant software, and access to reliable internet
Added 3 hours ago
Senior Data Analyst
Gore Mutual Insurance
Toronto, ON · Cambridge, ON
Added 3 hours ago
P
Salesforce Business Analyst, Senior Associate
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
Salesforce certification such as Administrator, Business Analyst, App Builder, or Service Cloud Consultant, or the motivation to pursue one
Added 3 hours ago
DA
Automotive Service Advisor
Dueck Auto Group
Richmond, BC
- Full-time
…updates. Reporting directly to the Service Manager, the Service Consultant ensures customer satisfaction in the Service…
Added 3 hours ago
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Large Group Account Executive, Group Benefits
Desjardins
Toronto, ON
- Full-time
Must have a valid driver’s license and access to a vehicle
Added 3 hours ago
BH
Childcare and Early Years Coordinator - Permanent FT - Catholic Education Centre, Brantford
Brant Haldimand Norfolk Catholic District School Board
Brantford, ON
- Full-time
…leadership and support to Kindergarten classroom to promote positive learning outcomes for young…
Added 5 hours ago
SC
Wireless Sales Consultant
Staples Canada
Mississauga, ON
- Part-time
As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates.…
Added 5 hours ago
SC
Customs Specialist
Stoakley-Stewart Consultants Ltd.
Mississauga, ON
- Full-time
All three openings: Four onsite days per week in Mississauga, with one remote day
Added 5 hours ago
KC
Consultant - Life Actuarial
KPMG Canada
Toronto, ON
- Full-time
We are excited to look for an Actuarial Consultant to join our Actuarial practice to provide support on a variety of engagements and help drive the growth and profitability.

Dueck Auto Group

Automotive Service Advisor

Richmond, BC, V6W 1K9, Canada

Full-time

Apply on dueckgm.bamboohr.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-2 years of service consultant/advisor experience in the automotive industry
Posting language: English
Posted: Nov 12, 2026

Original job description

Dueck Richmond is seeking an experienced and driven Service Advisor to join one of the largest automotive groups in Metro Vancouver.

About Us

Founded in Vancouver in 1926, Dueck Auto Group is a family-owned company committed to exceptional quality and customer service. Guided by our founding principles of Selection, Value and Trust, we operate four Greater Vancouver dealerships: Dueck on Marine, Dueck Downtown, Dueck Richmond, and Dueck ISUZU, with more than 400 employees. Dueck Auto Group is constantly growing and looking for individuals who can contribute to our business operations today and into the future. We provide highly competitive compensation plans and offer extended health and dental benefits to our employees. We welcome you to join our dynamic and innovative team.

Position Summary

The Service Advisor is a professional, customer-oriented, and technically knowledgeable individual responsible for meeting with customers to determine the extent of the automotive service required. The primary responsibility is to create a positive service experience by providing accurate estimates, clear explanations, and continuous updates. Reporting directly to the Service Manager, the Service Consultant ensures customer satisfaction in the Service Department.

Key Responsibilities

The Service Advisor follows the general procedure below for each customer, requiring continuous vehicle progress tracking and advanced time management skills.

Greet -Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs
Examine -Conduct a walk-around inspection for each vehicle while actively listening to customer explanations, concerns, and inquiries and accurately record the relevant information on the work order
Estimate -Calculate and prepare detailed cost and time estimates for the repair services
Assign -Send clear and concise work orders to the Service Tower for technician scheduling
Explain -Clearly explain all technical issues identified found with the vehicle, as well as the necessary work completed and recommend additional repairs, parts, and services
Track -Continuously check in with technicians for vehicle progress and update customers accordingly with approximate work completion times to ensure optimal CSI ratings
Connect -Increase retention and maintain positive customer relationships by conducting post-service phone calls to ensure that customers are satisfied with their service and encourage completion of the General Motors Service Survey to evaluate the service experience
Troubleshoot -Resolve any conflicts or complaints with customers in a respectful and courteous manner, while informing the Service Manager of escalated issues as necessary

Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.

Cultural Skills & Requirements

Excellent communication, interpersonal and organizational skills
Ability to clearly translate technical information into language that the customer can understand
Ability to prioritize and maintain professionalism during high-volume periods
Adaptable and responsive to changing circumstances with creative problem-solving abilities
Self-driven to work independently with the ability to work effectively and collaboratively in a team environment

Technical Skills & Requirements

1-2 years of service consultant/advisor experience in the automotive industry
Previous experience at a dealership is an asset
Technical vehicle knowledge is required
Mathematically adept to provide accurate estimates
Commitment to continuous learning to update industry knowledge
Valid BC driver’s license class 5 required with a clean driving record

Logistical Requirements

This position is available at Dueck Richmond. The Service Department is open to customers six days a week - Monday to Friday from 7 am to 6 pm and Saturday from 8 am to 5 pm. This is a full-time position, and the schedule will be set upon hire. On occasion, you may be required to work extended hours, including weekends, in order to meet deadlines based on the needs of the business.

Join our Team

There is no time like the present; we encourage all qualified candidates to apply by submitting a cover letter and resume. We thank you in advance for your application. Only those considered for the position will be contacted for an interview.

#IND1

Apply on dueckgm.bamboohr.com About employer

More about this job

Responsibilities

The Service Advisor is responsible for meeting with customers to determine automotive service needs, providing accurate estimates, and ensuring a positive service experience. They must track vehicle progress, communicate technical issues clearly, and maintain strong customer relationships through follow-up.

Requirements

Candidates must have 1-2 years of experience as a service consultant or advisor in the automotive industry and possess strong technical vehicle knowledge. A valid BC class 5 driver's license with a clean driving record is required.

Skills

Customer service
Automotive service
Technical knowledge
Time management
Communication
Interpersonal skills
Organizational skills
Problem-solving
Conflict resolution
Vehicle inspection
Cost estimation
Work order management
Relationship management
Mathematical aptitude

Benefits

Extended health benefits
Dental benefits

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Advisor
Dealership
Customer Satisfaction
CSI
Work Order
Vehicle Inspection
General Motors
Service Department
Technical Support
Client Relations
Time Management
Problem Solving
Communication
Automotive Industry

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Jobs in Canada