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Added 1 min ago
ON
Engine Service Officer
Ontario Northland
ON
- $127,790 to $150,332 CAD / year
- Full-time
…Service Officer will also provide qualified relief coverage for Manager Train Service responsibilities, ensuring operational continuity while maintaining safe and efficient train…
Added 1 min ago
R
Portfolio Advisor, Portfolio Construction & Practice Management
RBC
Toronto, ON
- Full-time
You'll synthesize advice from firm investment groups (PAG, Alternatives, Global Manager Research, Mutual Fund Research, and strategy teams) into cohesive, practical guidance. The ideal…
Added 1 min ago
W
Adjudicator
WCB-Alberta
Calgary, AB · AB · Edmonton - Central
- Full-time
Determine when claims may require further services or support from a case manager.
Added 1 min ago
W
Case Manager
WCB-Alberta
Calgary, AB · AB · Edmonton - Central
- Full-time
…and critical thinking skills to create effective plans that support safe recovery and return to work. With people at the heart of everything we do, you’ll deliver high-level customer…
Added 1 min ago
JI
Delivery Truck Driver, Class 5/Yard Associate
J.D. Irving, Limited
St. Stephen, NB
- Part-time
…invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 1 min ago
CT
Community Engagement Specialist
Communitech Technology Association
Kitchener, ON
- $55,000 to $64,000 CAD / year
- Contract
…innovation ecosystem. We connect local startups and scale-ups to the support they need to grow, compete and…
Added 1 min ago
HP
327-26 Registered Respiratory Therapist, Cardiorespiratory (Outpatient Clinic), Regular Part-time, Alliance Wide
Huron Perth Healthcare Alliance
Stratford, ON
- Part-time
Under the direction of the Manager, the Registered Technologist II, Cardiorespiratory Outpatient Clinic, Cardiorespiratory provides respiratory therapy services in the Cardiorespiratory…
Added 1 min ago
S
Senior Manager Sustainability
Sysco
AB · Sysco Canada Inc.
- Full-time
The Senior Manager, Sustainability is a member of the global Sustainability team responsible for advancing Sysco’s sustainability strategy, Securing the Future of Food, across Canada while…
Added 1 min ago
S
Community Mental Health Clinician
SHIPSHEY
Mississauga, ON
- $59,931.74 to $70,575.6 CAD / year
- Full-time
- Temporary
Reporting to the Program Manager, the Community Mental Health Clinician will be responsible for supporting and counselling clients experience mental health challenges in the community. The…
Added 1 min ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care on medicine and…
Added 1 min ago
M
Senior Product Portfolio Manager
Mitel
Ottawa, ON
- Full-time
Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job…
Added 1 min ago
C
Senior Manager, Application Development
CIBC
Toronto, ON
- Full-time
As a member of CIBC’s team, the Senior Manager, Application Development is a professional responsible for managing multiple development projects, development groups and application support…
Added 1 min ago
MK
Assistant(e) Gérant(e) St-Bruno/ Assistant Manager St-Bruno
Michael Kors
Saint-Bruno, QC
- Full-time
Added 1 min ago
Product Marketing Manager
Tucows Inc.
Canada
As a Product Marketing Manager within Tucows Domains, you’ll collaborate closely with product management, account management, business development, and customer care to launch products.…
Added 1 min ago
B
Manager, Wealth Reporting Analytics & Automation
BMO
Toronto, ON
- Full-time
…management, data analytics, and data visualization solutions to support these…
Added 1 min ago
B
Investment Analyst, Fixed Income & Credit Strategies, Burgundy Asset Management
BMO
Toronto, ON
- Full-time
Reports to: Portfolio Manager of Fixed Income & Credit Strategies
Added 15 mins ago
TC
Intern, Partnerships
The Canadian Academy of Recording Arts and Sciences
Toronto, ON
- Full-time
The Intern, Partnerships will support the CARAS Partnerships department in preparing sponsorship materials and coordinating partner-related activities. This role provides hands-on…
Added 15 mins ago
M
Growth Marketing Specialist
Mejuri
Toronto, ON
- Full-time
You'll build, launch and optimize campaigns yourself and manage day-to-day spend within the allocations your manager sets. You'll report to the Manager, Growth Marketing, and present…
Added 15 mins ago
MU
Director, Security Operations and Emergency Management - Campus Safety and Security
MacEwan University
AB · Edmonton, AB
- Full-time
The established competence to set clear expectations, support manager decision-making, monitor performance, address operational issues, and promote accountability, consistency, and service…
Added 16 mins ago
A
Responsable de la gestion des fournisseurs / Supplier Chain & Quality management
Airbus
Mirabel, QC · Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for 1 to join our Supply Chain Quality Manager (SCQM) team based in Mirabel (Québec, Canada), where you will work jointly with the Airbus…
Added 16 mins ago
H
Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Registered Nurse A is responsible to the Manager, Clinical Services ICU/PACU. The Registered Nurse A is responsible for maintaining a high standard of patient care in…
Added 16 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care in surgery 4B, ENT,…
Added 16 mins ago
IL
Senior Cloud Security Engineer
Invesco Ltd.
Charlottetown, PE
- $90,000 to $100,000 CAD / year
- Full-time
…role partners with engineering, architecture, infrastructure, application, and cybersecurity teams to identify and reduce attack paths, protect critical assets, improve security posture,…
Added 16 mins ago
G
Medical Science Liaison, Hematology-Oncology (Ontario)
GSK
Mississauga, ON · Field Worker - CAN
- Full-time
This role is field-based and reports directly to MSL Liaison Manager, Hematology-Oncology. The ideal candidate will reside in Ontario.
Added 16 mins ago
Growth Marketing Specialist
Mejuri
Toronto, ON
You'll build, launch and optimize campaigns yourself and manage day-to-day spend within the allocations your manager sets. You'll report to the Manager, Growth Marketing, and present…

Dueck Auto Group

Service Advisor - Commercial Medium Duty

Delta, BC, V3M 6C7, Canada

Full-time

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Job details

Job type: Full-time
Experience: 2+ years of service consultant/advisor experience and previous experience in the automotive industry
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us

Dueck Auto Group is one of Canada’s largest automotive dealerships with four locations in the Greater Vancouver Area - Dueck on Marine, Dueck Downtown, Dueck Richmond, and Dueck Isuzu. Our organization currently employs over 400 hard-working and dedicated individuals. We encourage career growth through continuous training and professional development. Dueck Auto Group is constantly growing and looking for individuals who can contribute to our business operations today and into the future. We welcome you to join our dynamic and innovative team.

Position Summary

The Service Advisor is a professional, customer-oriented, and technically knowledgeable individual responsible for meeting with customers to determine the extent of the automotive service required. The primary responsibility is to create a positive service experience for customers throughout the entire process by providing accurate estimates, clear explanations, and continuous updates. Reporting directly to the Service Manager, the Service Consultant ensures customer satisfaction in the Service Department.

Key Responsibilities

The Service Advisor follows the general procedure below for each customer, requiring continuous vehicle progress tracking and advanced time management skills.

Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs
Conduct a walk-around inspection for each vehicle while actively listening to customer explanations, concerns, and inquiries and accurately record the relevant information on the work order
Calculate and prepare detailed cost and time estimates for the repair services
Submit clear and concise work orders to the Service Tower for technician scheduling
Clearly explain all technical issues identified found with the vehicle, as well as the necessary work completed and recommend additional repairs, parts, and services
Continuously check in with technicians for vehicle progress and update customers accordingly with approximate work completion times to ensure optimal CSI ratings
Increase retention and maintain positive customer relationships by conducting post-service phone calls to ensure that customers are satisfied with their service, and encourage completion of the CSI Survey to evaluate the service experience
Resolve any conflicts or complaints with customers in a respectful and courteous manner, while informing the Service Manager of escalated issues as necessary

Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.

Cultural Skills & Requirements

Excellent communication, interpersonal and organizational skills
Ability to clearly translate technical information into language that the customer can understand
Ability to prioritize and maintain professionalism during high-volume periods
Adaptable and responsive to changing circumstances with creative problem-solving abilities
Self-driven to work independently with the ability to work effectively and collaboratively in a team environment

Technical Skills & Requirements

2+ years of service consultant/advisor experience and previous experience in the automotive industry
B2B customer interaction experience is an asset
Technical vehicle knowledge is required
Post-secondary training and automotive service training are assets
Mathematically adept to provide accurate estimates
Commitment to continuous learning to update industry knowledge
Valid BC driver’s license class 5 required

Logistical Requirements

This position is based at Dueck Isuzu in Delta on Anasis Island. The Service Department is open to customers six days a week - Monday to Saturday from 8 am to 5 pm. This is a full-time position, and the schedule will be set upon hire.

Join our Team

There is no time like the present; we encourage all qualified candidates to apply by submitting a cover letter and resume. We thank you in advance for your application. Only those considered for the position will be contacted for an interview.

#IND1

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More about this job

Responsibilities

The Service Advisor is responsible for meeting with customers to determine service needs, providing accurate cost estimates, and ensuring a positive service experience. They must coordinate with technicians to track vehicle progress and maintain clear communication with customers throughout the repair process.

Requirements

Candidates must have at least 2 years of service advisor experience within the automotive industry and possess a valid BC class 5 driver's license. Strong interpersonal skills and the ability to translate technical information for customers are essential for this role.

Skills

Customer service
Automotive service
Technical communication
Time management
Vehicle inspection
Cost estimation
Conflict resolution
B2B interaction
Relationship management
Problem-solving
Team collaboration
Mathematical aptitude
Automotive industry knowledge

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive
Medium Duty
Dueck Auto Group
Customer Satisfaction
CSI
Work Order
Technician Scheduling
Vehicle Inspection
B2B
Service Department
Delta
Annacis Island
Professional Development
Automotive Service Training

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