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Added 2 hours ago
K
Senior Manager - Senior Tech Lead – AI & Technology Transformation
KPMG
Montreal, QC
- Full-time
We are currently seeking an Agentic AI Tech Lead who will act as a consultant, delivery leader, and hands-on technical contributor, supporting our clients in the design, integration, and…
Added 2 hours ago
K
Senior Consultant - Agentic developer
KPMG
Montreal, QC
- Full-time
We are looking for a Senior Consultant – Agentic AI and Copilot Development, who will act as a consultant, solution designer, and hands-on technical contributor to support our clients in…
Added 5 hours ago
RM
Human Resources/Labour Relations Consultant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Reporting to the Director of Human Resources, the HR/LR Consultant will provide guidance and support to managers and other Human Resources staff on employment and labour relations matters.…
Added 7 hours ago
C
Technical Design Manager (Grid)
CATL
Canada
- Full-time
…to day aspects of further establishing the relationship with consultant and principal designer/contractor and involve in detailed engineering design and plant specifications as well as…
Added 9 hours ago
C
Financial Advisor
CIBC
Rouyn-Noranda, QC · Principale & Perreault
- Full-time
Business development - Deeply understand your local market and potential client base to create sales plans that will convert leads into new clients. Use your strong relationship building…
Added 9 hours ago
C
Financial Advisor CIRO-ID (Urban)
CIBC
Belleville, ON
- Full-time
Business development - Deeply understand your local market and potential client base to create sales plan that will convert leads into new clients. Use your strong relationship building and…
Added 11 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…business architecture, stakeholder engagement, business case development, requirements analysis, user stories, process mapping, systems analysis, and I&IT project delivery. The successful…
Added 11 hours ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…accessibility compliance, technical documentation, testing, and application enhancements while ensuring alignment with business requirements, architecture frameworks, security standards,…
Added 11 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…business architecture, stakeholder engagement, business case development, requirements analysis, user stories, process mapping, systems analysis, and I&IT project…
Added 11 hours ago
SM
RQ11611 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Facilitate requirements gathering through Joint Application Development (JAD) sessions, interviews, mock-ups, and other techniques.
Added 11 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…business architecture, stakeholder engagement, business case development, requirements analysis, user stories, process mapping, systems analysis, and I&IT project…
Added 13 hours ago
AC
Consultant En Audit TI Et Contrôles SOX
Aston Carter
Montreal, QC
- $35 to $75 CAD / hour
- Contract
For more candidates, contribute to engagement management, client development, and team mentorship.
Added 13 hours ago
LF
Brick Associate, Sales
Leons Furniture Limited
Mississauga, ON
- Full-time
As a Sales Consultant, you have a passion for customer
Added 13 hours ago
LF
Brick Associate, Sales
Leons Furniture Limited
Kelowna, BC
- $42,000 to $125,000 CAD / year
- Full-time
As a Sales Consultant, you have a passion for customer
Added 13 hours ago
LF
Brick Associate, Sales
Leons Furniture Limited
Belleville, ON
- Full-time
As a Sales Consultant, you have a passion for customer
Added 13 hours ago
LF
Brick Associate, Sales
Leons Furniture Limited
Fort St. John, BC
- $37,000 to $100,000 CAD / year
- Full-time
As a Sales Consultant, you have a passion for customer
Added 17 hours ago
ME
Construction & Project Manager
M2 Engineering
AB · Edmonton, AB
- Full-time
Active in seeking further knowledge and personal development
Added 17 hours ago
ES
Data Technology Consultant - Data & AI Modernization
EPAM Systems
Canada
- Full-time
We are seeking a seasoned Data Technology Consultant to join our expanding Data & AI practice and help drive Data & AI Modernization Programs for EPAM clients. This role bridges technology…
Added 17 hours ago
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Technical Consultant III (35732)
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- Full-time
Technical Consultant III (Software Engineer, Senior/Lead)
Added 18 hours ago
SC
IT (information technology) consultant
SYS Creations Inc.
Stoney Creek, ON
- From $48.1 CAD / hour
- Full-time
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Develop and implement policies and procedures throughout the software development life cycle
Added 23 hours ago
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Media Sales Account Executive
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Toronto, ON
- Full-time
Be a trusted consultant and idea-generator for clients, providing them with insights and strategies that set them up for success.
Added 23 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…business architecture, stakeholder engagement, business case development, requirements analysis, user stories, process mapping, systems analysis, and I&IT project…
Added 23 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…business architecture, stakeholder engagement, business case development, requirements analysis, user stories, process mapping, systems analysis, and I&IT project…
Added 23 hours ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…business architecture, stakeholder engagement, business case development, requirements analysis, user stories, process mapping, systems analysis, and I&IT project delivery. The successful…
Added 23 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…business architecture, stakeholder engagement, business case development, requirements analysis, user stories, process mapping, systems analysis, and I&IT project…

Dueck Auto Group

Service Advisor - Commercial Medium Duty

Delta, BC, V3M 6C7, Canada

Full-time

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Job details

Job type: Full-time
Experience: 2+ years of service consultant/advisor experience and previous experience in the automotive industry
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us

Dueck Auto Group is one of Canada’s largest automotive dealerships with four locations in the Greater Vancouver Area - Dueck on Marine, Dueck Downtown, Dueck Richmond, and Dueck Isuzu. Our organization currently employs over 400 hard-working and dedicated individuals. We encourage career growth through continuous training and professional development. Dueck Auto Group is constantly growing and looking for individuals who can contribute to our business operations today and into the future. We welcome you to join our dynamic and innovative team.

Position Summary

The Service Advisor is a professional, customer-oriented, and technically knowledgeable individual responsible for meeting with customers to determine the extent of the automotive service required. The primary responsibility is to create a positive service experience for customers throughout the entire process by providing accurate estimates, clear explanations, and continuous updates. Reporting directly to the Service Manager, the Service Consultant ensures customer satisfaction in the Service Department.

Key Responsibilities

The Service Advisor follows the general procedure below for each customer, requiring continuous vehicle progress tracking and advanced time management skills.

Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs
Conduct a walk-around inspection for each vehicle while actively listening to customer explanations, concerns, and inquiries and accurately record the relevant information on the work order
Calculate and prepare detailed cost and time estimates for the repair services
Submit clear and concise work orders to the Service Tower for technician scheduling
Clearly explain all technical issues identified found with the vehicle, as well as the necessary work completed and recommend additional repairs, parts, and services
Continuously check in with technicians for vehicle progress and update customers accordingly with approximate work completion times to ensure optimal CSI ratings
Increase retention and maintain positive customer relationships by conducting post-service phone calls to ensure that customers are satisfied with their service, and encourage completion of the CSI Survey to evaluate the service experience
Resolve any conflicts or complaints with customers in a respectful and courteous manner, while informing the Service Manager of escalated issues as necessary

Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.

Cultural Skills & Requirements

Excellent communication, interpersonal and organizational skills
Ability to clearly translate technical information into language that the customer can understand
Ability to prioritize and maintain professionalism during high-volume periods
Adaptable and responsive to changing circumstances with creative problem-solving abilities
Self-driven to work independently with the ability to work effectively and collaboratively in a team environment

Technical Skills & Requirements

2+ years of service consultant/advisor experience and previous experience in the automotive industry
B2B customer interaction experience is an asset
Technical vehicle knowledge is required
Post-secondary training and automotive service training are assets
Mathematically adept to provide accurate estimates
Commitment to continuous learning to update industry knowledge
Valid BC driver’s license class 5 required

Logistical Requirements

This position is based at Dueck Isuzu in Delta on Anasis Island. The Service Department is open to customers six days a week - Monday to Saturday from 8 am to 5 pm. This is a full-time position, and the schedule will be set upon hire.

Join our Team

There is no time like the present; we encourage all qualified candidates to apply by submitting a cover letter and resume. We thank you in advance for your application. Only those considered for the position will be contacted for an interview.

#IND1

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More about this job

Responsibilities

The Service Advisor is responsible for meeting with customers to determine service needs, providing accurate cost estimates, and ensuring a positive service experience. They must coordinate with technicians to track vehicle progress and maintain clear communication with customers throughout the repair process.

Requirements

Candidates must have at least 2 years of service advisor experience within the automotive industry and possess a valid BC class 5 driver's license. Strong interpersonal skills and the ability to translate technical information for customers are essential for this role.

Skills

Customer service
Automotive service
Technical communication
Time management
Vehicle inspection
Cost estimation
Conflict resolution
B2B interaction
Relationship management
Problem-solving
Team collaboration
Mathematical aptitude
Automotive industry knowledge

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive
Medium Duty
Dueck Auto Group
Customer Satisfaction
CSI
Work Order
Technician Scheduling
Vehicle Inspection
B2B
Service Department
Delta
Annacis Island
Professional Development
Automotive Service Training

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