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Added 13 mins ago
Project Manager, Construction and Store Development
Fire & Flower Inc.
ON
We are hiring a Project Manager to take that work over - and to take it over quickly. The goal is a complete handover of site execution within 90 days.
Added 13 mins ago
C
Part-Time Sales Associate - Famous Footwear CAN
Caleres
Montreal, QC · SAINT-LAURENT, QC
- Part-time
Must exercise independent judgment and discretion partnering with Store Sales Manager as needed
Added 43 mins ago
I
Gestionnaire de programme / Program Manager
IQVIA
Mississauga, ON
- Full-time
Added 58 mins ago
CC
Retail Assistant Store Manager
Canna Cabana
Calgary, AB · Shawnessy, Calgary, AB
- Full-time
The Assistant Store Manager will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating the daily operations of…
Added 58 mins ago
A
Busperson
AccorHotel
Jasper, AB
- Full-time
Reporting to the Outlet General Manager, responsibilities and essential job functions include but are not limited to the following:
Added 58 mins ago
GD
Co-op Winter 2027 – Project Engineer - 8 to 12 months
General Dynamics Missions System International
Ottawa, ON
- Internship
General Dynamics Mission Systems - Canada has a requirement for a Junior Project Engineer to join the International TacCIS group. The successful candidate will be expected to work alongside…
Added 1 hour ago
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(CAN) Pharmacy Assistant
Walmart
Drayton Valley, AB
- Full-time
5. General Housekeeping, stocking Prescription filling supplies (Vials, labels, bags), keeping the dispensary clean, organized and neat, maintaining clean/safe work environment as part of…
Added 2 hours ago
GN
Rituals Artisan - Full Time
Groupe Nordik
Chelsea, QC
- Full-time
Reporting to the Rituals Manager, the Rituals Artisan will participate in bringing the Ritual Experiences to a higher level en ensure our guests have an unforgettable quality time in our…
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Merchandiser, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Prince Edward, ON
- Full-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 2 hours ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brantford General is an acute care hospital
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Registered Practical Nurse - Operating Room
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Brantford, ON
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The Brantford General is an acute care hospital
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Registered Practical Nurse - Medical B6
Brant Community Healthcare System
Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 2 hours ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 2 hours ago
KL
Student Life Animator
Kativik llisarniliriniq
Kangiqsujuaq, QC
- Internship
Under the supervision of the Residence Manager, the Student Life Animator is responsible for organizing and hosting activities, providing guidance, and ensuring the safety of the students…
Added 2 hours ago
HR
Principal Project Planner
Hitachi Rail
Toronto, ON
- Full-time
Producing project control reports including variation reports regarding time and budget as required by the Project Manager
Added 2 hours ago
PT
Project Coordinator I
Paladin Technologies
Ottawa, ON
- Full-time
…The primary objective of this role is to support the Project Manager in delivering high-quality project results as efficiently as possible. May be requested to lead and manage smaller…
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BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
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Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
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Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Brantford General Hospital – Our acute care hospital offering a full spectrum of inpatient and outpatient services.
Added 2 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 2 hours ago
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Animal Resources Division Manager – Montreal General Hospital Site
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the general supervision of the Director, Animal Resources Division (ARD), the incumbent is responsible for the management of the research animal facilities at the Montreal General…
Added 2 hours ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Under the supervision of the Manager, Pediatric and Adult Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the…
Added 2 hours ago
A&
Senior Estimator - Own estimating. Protect the margin.
Alpha & Omega Painting
Coquitlam, BC
- Full-time
Added 2 hours ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Toronto, ON
- Full-time
The Technical Specialist, Quality Assurance assumes the role of Quality Assurance Manager (QAM) within the Product/Project team organization and has the responsibility of assuring the…
Added 2 hours ago
KL
Centre Director – Tarsakallak School
Kativik llisarniliriniq
Aupaluk
- Full-time
Under the supervision of the Assistant Director General, the Centre Director is the senior administrator of the Board in his/her community and is responsible for all aspects of the…
Added 2 hours ago
KL
Centre Director – Innalik School
Kativik llisarniliriniq
Inukjuak, QC
- Full-time
Under the supervision of the Assistant Director General, the Centre Director is the senior administrator of the Board in his/her community and is responsible for all aspects of the…

Dueck Auto Group

Service Advisor - Commercial Medium Duty

Delta, BC, V3M 6C7, Canada

Full-time

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Job details

Job type: Full-time
Experience: 2+ years of service consultant/advisor experience and previous experience in the automotive industry
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us

Dueck Auto Group is one of Canada’s largest automotive dealerships with four locations in the Greater Vancouver Area - Dueck on Marine, Dueck Downtown, Dueck Richmond, and Dueck Isuzu. Our organization currently employs over 400 hard-working and dedicated individuals. We encourage career growth through continuous training and professional development. Dueck Auto Group is constantly growing and looking for individuals who can contribute to our business operations today and into the future. We welcome you to join our dynamic and innovative team.

Position Summary

The Service Advisor is a professional, customer-oriented, and technically knowledgeable individual responsible for meeting with customers to determine the extent of the automotive service required. The primary responsibility is to create a positive service experience for customers throughout the entire process by providing accurate estimates, clear explanations, and continuous updates. Reporting directly to the Service Manager, the Service Consultant ensures customer satisfaction in the Service Department.

Key Responsibilities

The Service Advisor follows the general procedure below for each customer, requiring continuous vehicle progress tracking and advanced time management skills.

Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs
Conduct a walk-around inspection for each vehicle while actively listening to customer explanations, concerns, and inquiries and accurately record the relevant information on the work order
Calculate and prepare detailed cost and time estimates for the repair services
Submit clear and concise work orders to the Service Tower for technician scheduling
Clearly explain all technical issues identified found with the vehicle, as well as the necessary work completed and recommend additional repairs, parts, and services
Continuously check in with technicians for vehicle progress and update customers accordingly with approximate work completion times to ensure optimal CSI ratings
Increase retention and maintain positive customer relationships by conducting post-service phone calls to ensure that customers are satisfied with their service, and encourage completion of the CSI Survey to evaluate the service experience
Resolve any conflicts or complaints with customers in a respectful and courteous manner, while informing the Service Manager of escalated issues as necessary

Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.

Cultural Skills & Requirements

Excellent communication, interpersonal and organizational skills
Ability to clearly translate technical information into language that the customer can understand
Ability to prioritize and maintain professionalism during high-volume periods
Adaptable and responsive to changing circumstances with creative problem-solving abilities
Self-driven to work independently with the ability to work effectively and collaboratively in a team environment

Technical Skills & Requirements

2+ years of service consultant/advisor experience and previous experience in the automotive industry
B2B customer interaction experience is an asset
Technical vehicle knowledge is required
Post-secondary training and automotive service training are assets
Mathematically adept to provide accurate estimates
Commitment to continuous learning to update industry knowledge
Valid BC driver’s license class 5 required

Logistical Requirements

This position is based at Dueck Isuzu in Delta on Anasis Island. The Service Department is open to customers six days a week - Monday to Saturday from 8 am to 5 pm. This is a full-time position, and the schedule will be set upon hire.

Join our Team

There is no time like the present; we encourage all qualified candidates to apply by submitting a cover letter and resume. We thank you in advance for your application. Only those considered for the position will be contacted for an interview.

#IND1

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More about this job

Responsibilities

The Service Advisor is responsible for meeting with customers to determine service needs, providing accurate cost estimates, and ensuring a positive service experience. They must coordinate with technicians to track vehicle progress and maintain clear communication with customers throughout the repair process.

Requirements

Candidates must have at least 2 years of service advisor experience within the automotive industry and possess a valid BC class 5 driver's license. Strong interpersonal skills and the ability to translate technical information for customers are essential for this role.

Skills

Customer service
Automotive service
Technical communication
Time management
Vehicle inspection
Cost estimation
Conflict resolution
B2B interaction
Relationship management
Problem-solving
Team collaboration
Mathematical aptitude
Automotive industry knowledge

Visa sponsorship

Not detected in the job text

Keywords

Service Advisor
Automotive
Medium Duty
Dueck Auto Group
Customer Satisfaction
CSI
Work Order
Technician Scheduling
Vehicle Inspection
B2B
Service Department
Delta
Annacis Island
Professional Development
Automotive Service Training

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