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Added 1 hour ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The Business Advisor plays a key role in advancing the City of Saint John’s commitment to providing responsive, consistent and high-quality customer service.
Added 1 hour ago
AC
Part Time Member Advisor
Affinity Credit Union
Prince Albert, SK
- Part-time
…we want you to join our team! Working as a part-time Member Advisor at our (location) Advice Centre(s), you’ll be a trusted financial partner for our members, delivering exceptional service…
Added 2 hours ago
HM
Wealth Management Assistant (Licensed)
Harris Mosset Private Wealth Management
Brandon, MB
- $30,000 to $40,000 CAD / year
- Full-time
- On-site
…the overall efficiency of the practice. Key Responsibilities Advisor & Operations Support Provide administrative and operations support to Advisor Team. Follow established workflows,…
Added 2 hours ago
UD
Information security advisor
Université du Québec
Québec, QC
- From $110,829 CAD / year
- Full-time
- Contract
- Hybrid
Added 3 hours ago
SF
Automotive repair technical advisor
ST-ONGE FORD INC.
Shawinigan, QC
- $21 to $30 CAD / hour
- Full-time
- On-site
Added 4 hours ago
D
Investment Fund Product Specialist
Desjardins
Montreal, QC
- Full-time
Deliver product presentations to sales teams and collaborate, when required, on advisor presentations across various distribution channels
Added 5 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Foster a culture that embraces innovation, curiosity, learning, and operational excellence.
Added 5 hours ago
ENGINEER
City of Toronto
Toronto, ON
The first five program areas are led by a Senior Engineer, and the last is led by a Source Water Protection Advisor. As an Engineer in PIE, you will report to a Senior Engineer. Two (2)…
Added 7 hours ago
RB
Commission Data Specialist
Royal Bank of Canada
Toronto, ON
- Full-time
Maintain advisor profiles and licensing data – Update FOS member profiles, add/terminate licenses, and manage database records based on Registration Department communications
Added 8 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Brossard, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 8 hours ago
NB
banking advisor
National Bank of Canada
Les Coteaux, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 8 hours ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
Mississauga, ON
- Full-time
Brandt Tractor Ltd is currently seeking a Customer Support Advisor (CSA) for our Mississauga location.
Added 8 hours ago
NB
Senior Treasury Manager, Creative Media & Technology
National Bank of Canada
Vancouver, BC
- Full-time
You will act as a trusted advisor to a diverse client base that may include software and SaaS companies, gaming studios, digital media organizations, film and television production…
Added 9 hours ago
LH
Chiropractor
Lifemark Health Group
Quinte West, ON
- $38.84 to $56.96 CAD / hour
- Full-time
Stay current with best practices through continuous learning and professional development.
Added 9 hours ago
LH
PHYT-Physiotherapist
Lifemark Health Group
Fort Erie, ON
- Contract
Stay current with best practices through continuous learning and professional development.
Added 9 hours ago
LH
Physiotherapist
Lifemark Health Group
Windsor, ON
- $36.92 to $54.14 CAD / hour
- Contract
Stay current with best practices through continuous learning and professional development.
Added 9 hours ago
LH
Physiotherapist
Lifemark Health Group
Collingwood, ON
- $36.92 to $54.14 CAD / hour
- Contract
Stay current with best practices through continuous learning and professional development.
Added 9 hours ago
LH
Physiotherapist
Lifemark Health Group
Aylmer, ON
- $36.92 to $54.14 CAD / hour
- Contract
Stay current with best practices through continuous learning and professional development.
Added 9 hours ago
LH
Physiotherapist
Lifemark Health Group
Stouffville, ON
- $36.92 to $54.14 CAD / hour
- Temporary
Stay current with best practices through continuous learning and professional development.
Added 9 hours ago
LH
Physiotherapist
Lifemark Health Group
Windsor, ON
- $36.92 to $54.14 CAD / hour
- Contract
Stay current with best practices through continuous learning and professional development.
Added 9 hours ago
B
Manager - Programs Management, Strategy, Process & Tools
Bombardier
Montreal, QC
- Full-time
Serve as a trusted advisor to senior leadership by providing strategic insights, performance analysis, and recommendations to support critical business decisions.
Added 9 hours ago
ES
Energy advisor
EnerTech Solutions Ltd.
Sooke, BC
- $20 to $40 CAD / hour
- Full-time
- Hybrid
Added 9 hours ago
A
Senior Sales Representative, Core Major Accounts (Hunter)
ADP
Calgary, AB
- Full-time
Trusted Advisor – You lead with integrity and consistently deliver on commitments
Added 10 hours ago
WH
Digital Transformation Intern
WELL Health Technologies Corp
Toronto, ON
- Full-time
Mentorship and learning. You will work alongside Digital Transformation Partners and Applied AI Engineers who will guide and challenge you as you develop your technical and problem-solving…
Added 10 hours ago
WH
Digital Transformation Intern
WELL Health Technologies Corp
Vancouver, BC
- Full-time
Mentorship and learning. You will work alongside Digital Transformation Partners and Applied AI Engineers who will guide and challenge you as you develop your technical and problem-solving…

Dueck Auto Group

Service Advisor - Commercial Medium Duty

Delta, BC, V3M 6C7, Canada

Full-time

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Job details

Job type: Full-time
Experience: 2+ years of service consultant/advisor experience and previous experience in the automotive industry
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us

Dueck Auto Group is one of Canada’s largest automotive dealerships with four locations in the Greater Vancouver Area - Dueck on Marine, Dueck Downtown, Dueck Richmond, and Dueck Isuzu. Our organization currently employs over 400 hard-working and dedicated individuals. We encourage career growth through continuous training and professional development. Dueck Auto Group is constantly growing and looking for individuals who can contribute to our business operations today and into the future. We welcome you to join our dynamic and innovative team.

Position Summary

The Service Advisor is a professional, customer-oriented, and technically knowledgeable individual responsible for meeting with customers to determine the extent of the automotive service required. The primary responsibility is to create a positive service experience for customers throughout the entire process by providing accurate estimates, clear explanations, and continuous updates. Reporting directly to the Service Manager, the Service Consultant ensures customer satisfaction in the Service Department.

Key Responsibilities

The Service Advisor follows the general procedure below for each customer, requiring continuous vehicle progress tracking and advanced time management skills.

Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs
Conduct a walk-around inspection for each vehicle while actively listening to customer explanations, concerns, and inquiries and accurately record the relevant information on the work order
Calculate and prepare detailed cost and time estimates for the repair services
Submit clear and concise work orders to the Service Tower for technician scheduling
Clearly explain all technical issues identified found with the vehicle, as well as the necessary work completed and recommend additional repairs, parts, and services
Continuously check in with technicians for vehicle progress and update customers accordingly with approximate work completion times to ensure optimal CSI ratings
Increase retention and maintain positive customer relationships by conducting post-service phone calls to ensure that customers are satisfied with their service, and encourage completion of the CSI Survey to evaluate the service experience
Resolve any conflicts or complaints with customers in a respectful and courteous manner, while informing the Service Manager of escalated issues as necessary

Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.

Cultural Skills & Requirements

Excellent communication, interpersonal and organizational skills
Ability to clearly translate technical information into language that the customer can understand
Ability to prioritize and maintain professionalism during high-volume periods
Adaptable and responsive to changing circumstances with creative problem-solving abilities
Self-driven to work independently with the ability to work effectively and collaboratively in a team environment

Technical Skills & Requirements

2+ years of service consultant/advisor experience and previous experience in the automotive industry
B2B customer interaction experience is an asset
Technical vehicle knowledge is required
Post-secondary training and automotive service training are assets
Mathematically adept to provide accurate estimates
Commitment to continuous learning to update industry knowledge
Valid BC driver’s license class 5 required

Logistical Requirements

This position is based at Dueck Isuzu in Delta on Anasis Island. The Service Department is open to customers six days a week - Monday to Saturday from 8 am to 5 pm. This is a full-time position, and the schedule will be set upon hire.

Join our Team

There is no time like the present; we encourage all qualified candidates to apply by submitting a cover letter and resume. We thank you in advance for your application. Only those considered for the position will be contacted for an interview.

#IND1

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More about this job

Responsibilities

The Service Advisor is responsible for meeting with customers to determine service needs, providing accurate cost estimates, and ensuring a positive service experience. They must coordinate with technicians to track vehicle progress and maintain clear communication with customers throughout the repair process.

Requirements

Candidates must have at least 2 years of service advisor experience within the automotive industry and possess a valid BC class 5 driver's license. Strong interpersonal skills and the ability to translate technical information for customers are essential for this role.

Skills

Customer service
Automotive service
Technical communication
Time management
Vehicle inspection
Cost estimation
Conflict resolution
B2B interaction
Relationship management
Problem-solving
Team collaboration
Mathematical aptitude
Automotive industry knowledge

Visa sponsorship

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Keywords

Service Advisor
Automotive
Medium Duty
Dueck Auto Group
Customer Satisfaction
CSI
Work Order
Technician Scheduling
Vehicle Inspection
B2B
Service Department
Delta
Annacis Island
Professional Development
Automotive Service Training

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