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Added 1 min ago
LH
Business Solutions Manager, Occupational Health & Specialty
Lifemark Health Group
Toronto, ON · North York, ON
- $100,000 to $120,000 CAD / year
- Full-time
Business Solutions Manager, Occupational Health & Specialty Programs
Added 1 min ago
O
Manager, Strategy and Operations, OCIO
OPTrust
Toronto, ON
- Contract
The Manager, Strategy, OCIO will support the CIO, and SEMDs in the day-to-day management of the Investment Division. The individual will play an important role in high-impact strategic…
Added 1 min ago
H
Senior Account Manager
Hays
Calgary, AB
- Full-time
Senior Account Manager, Energy & Natural Resources
Added 1 min ago
TO
Maintenance Summer Student
Tundra Oil & Gas
Virden, MB
- Internship
Added 1 min ago
BU
Client Engagement Specialist
Brandon University
Brandon, MB
- Full-time
Reporting to the Product Delivery Manager, the Client Engagement Specialist plays a pivotal role in enhancing client relationships, improving service delivery experiences, and supporting…
Added 1 min ago
GF
Manager, Chronic Disease & Population Health
Guelph Family Health Team
Guelph, ON
- Full-time
The Manager, Chronic Disease & Population Health provides clinical program and people leadership for Guelph FHT's chronic disease services and community-based programs. The role is…
Added 1 min ago
PM
Global Brand Manager
Prollenium Medical Technologies Inc.
Richmond Hill, ON
- $130,000 to $140,000 CAD / year
- Full-time
…Prollenium provides competitive compensation, benefits, and development…
Added 1 min ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 1 min ago
SO
Receptionist
Spaces. offices | co-working | meeting rooms.
Toronto, ON
- Full-time
Early afternoon, you sit down with the Community Manager to discuss the organization of next week’s networking event in your centre. You plan and write the e-invites to customers, then…
Added 1 min ago
CL
International Marketing Manager
Clover Leaf Seafoods
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Senior Trade and Consumer Marketing Manager, the Marketing Manager, International leads the development and execution of marketing strategies for Brunswick and Bumble Bee…
Added 1 min ago
D
Program Manager
DCM
Brampton, ON
- $65,149 to $81,436 CAD / year
- Full-time
As a Program Manager, you will be delivering highly effective data driven campaigns on time for a variety of markets and liaise with clients, agencies and internal departments from start to…
Added 1 min ago
CC
National Account Manager
Cogent Communications
Toronto, ON
- Full-time
Leverage consultative and relationship building selling techniques you will identify current and future connectivity solutions
Added 1 min ago
V
Assistant Branch Manager - Lynn Creek
Vancity
North Vancouver, BC
- Full-time
Assisting the Branch Manager in the development of plans to achieve financial objectives for the branch
Added 1 min ago
V
Mortgage Development Manager - Vancouver Island
Vancity
Bowen Island, BC
- Full-time
…sales professional with these traits to be our next Mortgage Development Manager. As a Mortgage Development Manager, you will grow new mortgage business and help Vancity redefine wealth…
Added 1 min ago
RD
Wealth Advisor
RBC Dominion Securities
Calgary, AB
- Full-time
…to those clients and working closely with the lead Portfolio Manager, helping deepen existing relationships and welcoming new clients to the firm. Identifying new opportunities and helping…
Added 3 mins ago
SS
Analyst, Internal Audit
Sienna Senior Living
Markham, ON
- Full-time
Reporting to the Senior Manager, Internal Audit, the Analyst, Internal Audit is responsible for supporting internal audit engagements and evaluating the effectiveness of financial,…
Added 3 mins ago
C
C-Store Attendant
Co-op
Prince George, BC
- Part-time
Job Overview: Reporting to Gas Bar Manager You’ll be involved in:
Added 3 mins ago
D
Property Administrator
Dream
Toronto, ON
- Full-time
Establish and maintain a professional working relationship with tenants and address their concerns in a timely and efficient manner;
Added 3 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Windsor, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 3 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 3 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Stouffville, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 3 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Prepares performance appraisals in association with Front Store Manager
Added 3 mins ago
Manager of Academic Services
University of Guelph
Chatham-Kent, ON · Ridgetown, ON
The University of Guelph, Ridgetown Campus invites applications for the position of Manager of Academic Services. Reporting to the Associate Director of Academics, the Manager of Academic…
Added 3 mins ago
Senior Manager, Retail Investments
Scotiabank
Toronto, ON
The Senior Manager, Retail Deposits and Investments business in Canada, is responsible for strategy, design, development, and management supporting Retail Investment growth and retention…
Added 3 mins ago
SE
Sales Development Representative - Canada
SWTCH Energy Inc.
Remote, Canada
- Full-time
- Remote
SWTCH is looking for a Sales Development Representative to help us scale and grow our business in Western Canada. Working closely with our Business Development team, you’ll help identify,…

Dueck Auto Group

Service Advisor - Commercial Medium Duty

Delta, BC, V3M 6C7, Canada

Full-time

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Job details

Job type: Full-time
Experience: 2+ years of service consultant/advisor experience and previous experience in the automotive industry
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us

Dueck Auto Group is one of Canada’s largest automotive dealerships with four locations in the Greater Vancouver Area - Dueck on Marine, Dueck Downtown, Dueck Richmond, and Dueck Isuzu. Our organization currently employs over 400 hard-working and dedicated individuals. We encourage career growth through continuous training and professional development. Dueck Auto Group is constantly growing and looking for individuals who can contribute to our business operations today and into the future. We welcome you to join our dynamic and innovative team.

Position Summary

The Service Advisor is a professional, customer-oriented, and technically knowledgeable individual responsible for meeting with customers to determine the extent of the automotive service required. The primary responsibility is to create a positive service experience for customers throughout the entire process by providing accurate estimates, clear explanations, and continuous updates. Reporting directly to the Service Manager, the Service Consultant ensures customer satisfaction in the Service Department.

Key Responsibilities

The Service Advisor follows the general procedure below for each customer, requiring continuous vehicle progress tracking and advanced time management skills.

Promptly greet all customers in a friendly and professional manner while determining and assisting with their needs
Conduct a walk-around inspection for each vehicle while actively listening to customer explanations, concerns, and inquiries and accurately record the relevant information on the work order
Calculate and prepare detailed cost and time estimates for the repair services
Submit clear and concise work orders to the Service Tower for technician scheduling
Clearly explain all technical issues identified found with the vehicle, as well as the necessary work completed and recommend additional repairs, parts, and services
Continuously check in with technicians for vehicle progress and update customers accordingly with approximate work completion times to ensure optimal CSI ratings
Increase retention and maintain positive customer relationships by conducting post-service phone calls to ensure that customers are satisfied with their service, and encourage completion of the CSI Survey to evaluate the service experience
Resolve any conflicts or complaints with customers in a respectful and courteous manner, while informing the Service Manager of escalated issues as necessary

Additional duties and responsibilities may be assigned or modified as necessary throughout the course of your employment.

Cultural Skills & Requirements

Excellent communication, interpersonal and organizational skills
Ability to clearly translate technical information into language that the customer can understand
Ability to prioritize and maintain professionalism during high-volume periods
Adaptable and responsive to changing circumstances with creative problem-solving abilities
Self-driven to work independently with the ability to work effectively and collaboratively in a team environment

Technical Skills & Requirements

2+ years of service consultant/advisor experience and previous experience in the automotive industry
B2B customer interaction experience is an asset
Technical vehicle knowledge is required
Post-secondary training and automotive service training are assets
Mathematically adept to provide accurate estimates
Commitment to continuous learning to update industry knowledge
Valid BC driver’s license class 5 required

Logistical Requirements

This position is based at Dueck Isuzu in Delta on Anasis Island. The Service Department is open to customers six days a week - Monday to Saturday from 8 am to 5 pm. This is a full-time position, and the schedule will be set upon hire.

Join our Team

There is no time like the present; we encourage all qualified candidates to apply by submitting a cover letter and resume. We thank you in advance for your application. Only those considered for the position will be contacted for an interview.

#IND1

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More about this job

Responsibilities

The Service Advisor is responsible for meeting with customers to determine service needs, providing accurate cost estimates, and ensuring a positive service experience. They must coordinate with technicians to track vehicle progress and maintain clear communication with customers throughout the repair process.

Requirements

Candidates must have at least 2 years of service advisor experience within the automotive industry and possess a valid BC class 5 driver's license. Strong interpersonal skills and the ability to translate technical information for customers are essential for this role.

Skills

Customer service
Automotive service
Technical communication
Time management
Vehicle inspection
Cost estimation
Conflict resolution
B2B interaction
Relationship management
Problem-solving
Team collaboration
Mathematical aptitude
Automotive industry knowledge

Visa sponsorship

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Keywords

Service Advisor
Automotive
Medium Duty
Dueck Auto Group
Customer Satisfaction
CSI
Work Order
Technician Scheduling
Vehicle Inspection
B2B
Service Department
Delta
Annacis Island
Professional Development
Automotive Service Training

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