Seniors at Risk Coordinator

Job ID: C80-26

Location: Hybrid – Remote and 167 Centre Street, Shelburne and 30 Centre Street, Orangeville

Job Type: Permanent Full Time (Non-Union)

Deadline to Apply: 4:30 p.m. on November 24, 2026

Vacancy Type: Current Opening

Reporting to the Supervisor, Community Support Services, the Seniors At Risk Service Coordinator supports vulnerable older adults by providing guidance, service coordination, and connections to community resources. The Seniors At Risk Service Coordinator ensures coordinated and responsive community support through collaboration with health and social service agencies.

What we can offer YOU!

• A competitive hourly wage ranging between $49.94 – $58.43 (January 1, 2026 Non-Union Pay Grid);
• Hybrid work arrangements
• Enrolment in our comprehensive health benefits program and defined benefit pension plan
• Access to Perkopolis; discount, reward and benefits program
• Access to an Employee and Family Assistance Program
• Unlimited access to live and interactive webinars offered by the Canadian Centre for Diversity and Inclusion (CCDI)
• A supportive and collaborative work environment.

What you’ll do

• Assess clients for the purpose of evaluating the need for service, the nature of the concern and formulating recommendations to coordinate support services
• Provide timely client support for access to community services and resources
• Facilitate intervention in situations in which older adults are experiencing abuse, are at risk of abuse, or other complex situations that place them at risk of harm or compromise their health, safety, or independence
• Provide consultation, education and access to supports for vulnerable adults and/or families, including but not limited to capacity assessments, Power of Attorney and Public Guardian and Trustee
• Support vulnerable adults in coordinating or obtaining services related to health and wellness, appropriate/affordable housing, income support, food security, therapeutic recreation, faith or cultural activities
• Provide referrals, advocacy and system navigation services to support client needs and goals
• Supporting and corresponding with the appropriate agencies with new or existing health and treatment plans
• Review clinical data, assessment findings and any other pertinent assessments to support the vulnerable adult with service coordination and advocacy to further community supports
• Establishing contact with members of the multi-disciplinary team and community agencies to obtain, provide or exchange information relating to the vulnerable adult’s psycho-social functioning and health care in the past, present and future
• Complete monthly reporting outlining client contacts, community contacts, community education and other general data
• Assist with the preparation of funding requests and business plans for relevant funding opportunities
• Promote the role of the Seniors At Risk Service Coordinator in the community
• Build and maintain working relationships with a variety of community agencies, health service providers, legal services, police services, businesses, service clubs, groups, and residents
• Promote community partnerships and support by representing the County of Dufferin in community committees applicable to operations within Dufferin County Community Support Services (DCCSS).
• Maintain high standards of client care. Participate in the long-term strategic planning of the department, issue identification and problem solving for day-to-day operations
• Participate in ongoing training to ensure up to date working practices for compliance with municipal and provincial requirements
• Other duties as assigned

What you’ll bring

• Bachelor’s degree in Social Work required;
• Master’s in Social Work Preferred
• Current membership in the Ontario College of Social Workers and Social Service Workers
• Minimum three (3) years' recent experience in the Human Services field including hospital, mental health and community supports
• Experience with collecting, interpreting, presenting and reporting health data
• Experience collaborating with Agency Partners
• Knowledge of various community programs and resources, social and environmental determinants of health and community development processes that support vulnerable seniors
• Strong assessment, counselling, planning and communication skills
• Strong organizational, analytical, problem solving and multi-tasking skills
• Familiarity with models of care related to harm reduction, trauma-informed care, anit-oppressive practice and motivational interviewing
• Proficiency in Excel, Word and other Microsoft Office products
• Ability to set priorities and to work independently and efficiently to manage individual responsibilities
• Knowledge of crisis intervention and conflict resolution techniques
• Ability to engage a wide variety of people with a high level of professionalism and courtesy including culturally, socially and economically diverse populations, seniors, persons with disabilities and professional colleagues
• Valid Class G driver’s license and access to reliable transportation required
• Satisfactory Criminal Record Check, including a Vulnerable Sector Check
• Suitable work from home environment including reliable high-speed internet

The County of Dufferin strives to provide exceptional customer service to all its residents and visitors. To effectively do so, all positions at the County of Dufferin require a commitment to upholding the County’s equity mandate through on-going and mandatory training and examining our day-to-day operations and impacts through an equity lens. Therefore, throughout the selection process, candidates will have demonstrated their ability to be anti-racist, equitable, inclusive, and respectful.

As an organization, we recognize the value of diverse perspectives and lived experiences, and the importance of creating an environment that embraces and supports these. We are committed to creating and fostering a workplace where all employees feel a sense of dignity and belonging. As such, we seek to attract, develop, and retain highly talented employees with a variety of identities and backgrounds, to better reflect the growing diversity of our region.

We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:

• First Nations, Métis and Inuit peoples, and all other Indigenous peoples.
• Members of groups that commonly experience discrimination due to race, ancestry, colour, religion and/or spiritual beliefs, or place of origin.
• Persons with visible and/or invisible (physical and/or mental) disabilities.
• Persons who identify as women; and
• Persons of marginalized sexual orientations, gender identities, and gender expressions.

We value the contributions that each person brings and are committed to ensuring full and equal participation for all in our workplace.

Your past does not define your future. A criminal record will not necessarily disqualify you from employment with us. We evaluate each application individually.

All applicants are thanked for their interest. Those chosen for next steps in the selection process will be advised by December 7, 2026. Information collected will be used in accordance with the Municipal Freedom of Information and Protection of Privacy Act for the purpose of job selection and will not be used for any other reason. Accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.