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Added 1 hour ago
MS
Managing Director
Manos Software Group
Montreal, QC
- Full-time
…dynamic and experienced professional to join our team as Managing Director. Reporting directly to one of our Investment Partners, the Managing Director will be responsible for managing and…
Added 1 hour ago
R&
Associate Director - Recovery
Ruth & Naomi's Mission
Chilliwack, BC
- Full-time
Ruth & Naomi's Mission is seeking an experienced and compassionate Associate Director of Recovery to provide strategic and operational leadership across our Men's and Women's Recovery…
Added 2 hours ago
C
Sales & Operations Execution Director
Cascades
Longueuil, QC · Saint-Hubert, QC
- $150,000 to $180,000 CAD / year
- Full-time
Join MARC-ANDRE GERVAIS's team as a Sales & Operations Execution Director in Saint-Hubert and help build a more sustainable future.
Added 2 hours ago
C
Warehouse & Distribution Director
Cascades
Longueuil, QC · Saint-Hubert, QC
- $150,000 to $180,000 CAD / year
- Full-time
A bachelor's degree in Supply Chain, Logistics, Operations Management, Business Administration, or a related field.
Added 2 hours ago
PS
Operations Manager
Paladin Security Group Ltd
Burnaby, BC
- $85,000 to $100,000 CAD / year
- Full-time
…planning, performance reporting and continuous improvement. The Operations Manager works closely with Client Service, Field Management, Scheduling, Human Resources, Finance, Payroll,…
Added 2 hours ago
BC
Commercial Director
Bird Construction
AB · Calgary, AB · Edmonton
- Full-time
Reporting to the Vice President of Major Projects, the Commercial Director will be responsible for the successful administration of contracts with clients, consultants and subcontractors on…
Added 2 hours ago
JD
Coordonnateur(trice), Services alimentaires - Coordinator, Food services
Jeux du Canada Games 2027
Quebec, QC
- Full-time
Collaborer avec les différents départements afin d’assurer la cohérence et la coordination des opérations sur l’ensemble des sites ;
Added 2 hours ago
EF
Executive Director - Disability and Community Services
Edenbridge Family Services Inc
Lethbridge, AB
- Temporary
We are seeking an Executive Director who brings strong business experience, effective people leadership and a thorough understanding of Alberta’s Persons with Developmental Disabilities…
Added 2 hours ago
ST
Director, Philanthropy
Save the Children Canada
Toronto, ON
- Full-time
…transformational impact? Save the Children Canada is looking for a Director, Philanthropy to shape and lead our philanthropy program, grow philanthropic revenue in ambitious and sustainable…
Added 3 hours ago
TU
Bachelor of Sustainability and EESC Graduate Programs Assistant
The University of British Columbia
Kelowna, BC
- $4,981 to $5,713 CAD / month
- Full-time
…other events. The position holder will work closely with the Director and Steering Committee of the B.SUST degree program and the Chair and members of the EESC Graduate Program Committee.…
Added 3 hours ago
Responsable produit / Product Manager
OPAL-RT
Montreal, QC
Leadership collaboratif : aligner R&D, QA, SM, Marketing, Ventes, Services et Opérations sur les priorités et faciliter la prise de décision
Added 3 hours ago
JD
Assistant(e), Logistique - Logistics Assistant
Jeux du Canada Games 2027
Quebec, QC
- Contract
Assister à la préparation, l’assemblage et la distribution du matériel requis pour les opérations quotidiennes;
Added 3 hours ago
BG
TEMPORARY BUILDING OPERATOR
BC General Employees' Union (BCGEU)
Burnaby, BC
- Full-time
This hands-on position reports to the Director of Facilities and works closely with other Facilities staff, the CMMS Management Planner, and the Facilities Systems & Asset Analyst to ensure…
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 3 hours ago
BC
Director, Global Markets, Corporate Banking - Commodities
BMO Capital Markets
Toronto, ON
- Full-time
…facilities, coordinating closely with Trading, Legal, Credit Risk, Operations, and external counsel. The role requires confidence in leading negotiations on key structural terms, including…
Added 3 hours ago
B
Human Resources Business Partner
Baycrest
Toronto, ON
- Full-time
…Foundation, Terraces and Corporate portfolios and reports to the Director of Human Resources, working collaboratively with managers, union leaders, and key leaders in the hospital and…
Added 3 hours ago
SO
Director, Operations Accounting
Saturn Oil + Gas Inc.
Calgary, AB
- Full-time
Saturn is seeking a full-time Director, Operations Accounting for our Calgary, Alberta office. Reporting to the Chief Financial Officer, the Director, Operations Accounting leads accounting…
Added 3 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 3 hours ago
FS
Program Manager, Youth Transitions Support
Family Services of Greater Vancouver
Vancouver, BC
- $47 to $52 CAD / hour
- Full-time
…frontline youth workers, and is responsible for day-to-day operations. This role reports to the Program Director, Youth Services. This position participates in the on-call managers cell…
Added 3 hours ago
TM
Program Analyst, PGME
Toronto Metropolitan University
Toronto, ON
- Temporary
Reporting to the Director, Postgraduate Medical Education, (PGME) the Program Analyst provides advanced program, governance, project, financial, and analytical support across PGME, with…
Added 3 hours ago
JD
Assistant(e), Accréditation et billetterie - Assistant, Accreditation and Ticketing
Jeux du Canada Games 2027
Quebec, QC
- Contract
…des accréditations. Pendant les Jeux, tu seras au cœur des opérations de billetterie, en accompagnant les spectateurs et les équipes bénévoles sur le…
Added 3 hours ago
BH
Senior Manager, Facilities & Space Management
BC Hydro
Vancouver, BC
- Full-time
…assets, and provides expertise and services to support BC Hydro operations and capital…
Added 3 hours ago
FF
Executive Director
FOOD FOR THE POOR INC
QC · QUBEC, QC
- Full-time
Food For The Poor Canada (FFPC) seeks a dynamic, results-driven Executive Director with an entrepreneurial mindset, exceptional fundraising capabilities, and a proven record of generating…
Added 3 hours ago
Chief Information Officer/Director, Digital Services
The City of Red Deer
Red Deer, AB
Reporting to the Deputy Executive Director, Corporate Performance and Supports, the CIO will provide strategic and operational leadership for the City's enterprise technology environment,…
Added 3 hours ago
VA
Spécialiste approvisionnement et chaîne d’approvisionnement
Volatus Aerospace
Mirabel, QC
- Full-time
…classe mondiale dédié aux RPAS, réunissant l’ingénierie, les opérations de vol, les systèmes autonomes et la…

Duke

Director of Operations

Montreal, QC, Canada

$175,000 CAD / year · Full-time

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Job details

Pay: $175,000 CAD / year
Job type: Full-time
Apply by: Dec 6, 2026
Experience: At least 10 years of operations experience in marine, field service, shipyard or industrial services, including at least 5 years leading managers or multi site teams.
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Title: Director of Operations

On-site/ Remote/ Hybrid: Onsite

Location: Montreal, QC (with regular travel to Quebec City and occasional travel to US locations)

Job Type: Permanent

Salary: $175,000 CAD Annually

The Director of Operations runs how the group delivers. You will lead field service, project delivery, service coordination and inventory across Canada and the US, and across the business, as one operation with one quality standard. You are accountable for service quality, technician utilization, project margin and on time delivery, and you build the processes and the leaders that let us grow.

Responsibilities:

Field service and dispatch

Lead field service operations across all service hubs, including the Field Service Technical Manager and the service coordination team.
Run one dispatch process for all technicians, with clear intake, assignment by skill and availability, and fast response to urgent calls.
Own technician utilization and billable hours, and report on them weekly.
Set and enforce one service report, job close and quality standard.

Projects and refits

Oversee project delivery, including the Marine Electrical Project Manager, for refits, retrofits and newbuild work for commercial and government customers.
Make sure scopes, schedules, budgets and margins are controlled from award to handover.

People and capability

Hire, develop and retain technicians, engineers and managers, working with the CEO and our recruiting partners.
Maintain a skills and certification matrix, a cross-training plan and a coverage plan for every region and OEM.
Build a culture of safety, accountability and continuous improvement.

Inventory, tools and suppliers

Manage inventory and tools across warehouses, with stocking rules by location and regular counts.
Work with the commercial and OEM teams on supplier terms, dealership requirements and certifications that field service depends on.

Performance and systems

Own operations budgets, KPIs and dashboards, and present results to the CEO and the board.
Work with finance on job costing, invoicing, receivables and working capital tied to service and project work.
Lead the operational side of our NetSuite and field service systems and drive process improvement and automation.
Support customer relationships on key accounts and handle escalations.

Requirements:

Degree or diploma in engineering, technology, business or a related field.
At least 10 years of operations experience in marine, field service, shipyard or industrial services, including at least 5 years leading managers or multi site teams.
Strong understanding of marine electronics (navigation, communication, automation) or marine electrical work, with credibility among technicians and engineers.
Track record managing a service or project P&L, utilization and margin.
Experience with an ERP and field service system, ideally NetSuite.
Experience with government or public sector customers is an asset.
Bilingual in French and English.
Ability to obtain Canadian Reliability status and a Controlled Goods Program assessment.
Willingness to travel across Canada and to US locations.
Clear communicator, comfortable with customers, OEM partners, investors and the board.

Apply About employer

More about this job

Responsibilities

Lead field service, dispatch, project delivery, service coordination, and inventory operations across Canada and the United States, ensuring consistent quality, utilization, margins, and on-time delivery. Develop teams and operational processes, manage budgets and performance systems, support key customer relationships, and drive improvements to ERP and field service systems.

Requirements

Requires at least 10 years of relevant operations experience, including at least five years leading managers or multi-site teams, plus a degree or diploma in engineering, technology, business, or a related field. Candidates need marine electronics or electrical expertise, experience managing service or project financial performance and ERP/field service systems, bilingual French and English ability, eligibility for required Canadian security assessments, and willingness to travel.

Skills

Field Service Operations
Dispatch Management
Project Delivery
Marine Electronics
Marine Electrical Work
Technician Utilization
P&L Management
Project Margin Management
Team Leadership
Inventory Management
Supplier Management
ERP Systems
NetSuite
Field Service Systems
Job Costing
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Marine Electronics
Marine Electrical
Field Service
Dispatch
Service Coordination
Project Delivery
Refits
Retrofits
Newbuild
Technician Utilization
Billable Hours
Project P&L
Project Margin
Inventory Management
Warehouse Operations
Supplier Terms
OEM Certifications
Skills Matrix
Cross-Training
Operations Budgets
KPIs
Dashboards
Job Costing
Invoicing
Working Capital
NetSuite
Field Service Systems
Process Improvement
Automation
Controlled Goods Program

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