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Added 55 mins ago
T
Personal Banker Trainee - Korean, Vietnamese, Mandarin and/or Cantonese are considered an asset
TD
Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
H
Technical Intern
Hytera
Toronto, ON
- Internship
Hytera Communications is a global leader in professional communications technologies and solutions. We provide tailored, mission-critical communication networks, Push-to-Talk Over Cellular…
Added 1 hour ago
Licensed Optician-CPT-East York, ON-PearleVision
EssilorLuxottica Group
Toronto, ON
Experience and results with a retail or customer service establishment
Added 1 hour ago
S
Interim Lead
sephora.com
Nanaimo, BC
- $22.85 to $28.55 CAD / hour
- Full-time
Your Role at Sephora: As an Interim Lead, you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success- leading by example to…
Added 1 hour ago
EL
Beauty Advisor (Freelance/On-Call) - Jo Malone London - PT Seasonal - Pacific Centre, Vancouver, BC
Estée Lauder Companies
Vancouver, BC
- Full-time
⁃ All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Added 1 hour ago
EL
Beauty Advisor (Freelance/On-Call) - Jo Malone London - PT Seasonal - Chinook Centre, Calgary, AB
Estée Lauder Companies
Calgary, AB
- Full-time
⁃ All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Added 1 hour ago
T
Personal Banker Trainee - Korean, Vietnamese, Mandarin and/or Cantonese are considered an asset
TD
Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
CS
Manager, Food and Beverage BMO Centre - Full Time
Calgary Stampede
AB · CALGARY, AB
- Full-time
Hold direct accountability for operational execution across all events, ensuring staffing deployment, service delivery, venue readiness, guest satisfaction, and team performance meet…
Added 1 hour ago
L
Independent EAP Counsellor (All locations)
LifeWorks
ON · CAN-ON-Home Office
- Part-time
We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of…
Added 1 hour ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 1 hour ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 1 hour ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 2 hours ago
A
Product Manager
ATB
Calgary, AB · Edmonton, AB
- Full-time
At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what…
Added 2 hours ago
A
Client Service Representative - Calgary 8th Avenue Place
ATB
Calgary, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 2 hours ago
W
Quality Control Inspector I
Worley
Edmonton, AB
- Full-time
Worley Canada Construction is a leader in industrial construction in Alberta and western Canada. Our employees enjoy exciting careers in fabrication, modularization, field installation, and…
Added 2 hours ago
EL
Beauty Advisor/Artist Freelancer/On-Call - Jo Malone London - PT Seasonal - Metropolis - Burnaby BC
Estée Lauder Companies
Burnaby, BC
- Full-time
⁃ All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
Added 2 hours ago
M
AI Business Solutions
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB
- Full-time
…the Copilot portfolio, strong executive communication skills, customer-centric leadership, and the ability to lead virtual teams across Microsoft, partner organizations, and customer…
Added 3 hours ago
D
Account Director
Dexterra
Halifax, NS
- $60,000 to $65,000 CAD / year
- Full-time
…and/or arena environment. This role is ideal for a hands-on leader who thrives in a fast-paced setting and takes pride in delivering exceptional service during high-profile events and…
Added 3 hours ago
RO
Restaurant Shift Lead (MOD)
Resorts of the Canadian Rockies
Fernie, BC
- Full-time
…Cirque Restaurant, Fernie Alpine Resort, reporting to the Cirque Service Manager. The ideal candidate will be a confident leader who thrives in a fast-paced hospitality environment, leads…
Added 3 hours ago
WF
Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Part Time
Whole Foods Market
Ottawa, ON
- Part-time
Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
Added 3 hours ago
SC
Department Manager, Clothing, Chinook Womens
Sport Chek
Calgary, AB
- Full-time
As an ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.
Added 3 hours ago
WF
Whole Body Team Leader (Body Care, Makeup, Vitamins, Nutrition Department Manager)
Whole Foods Market
Ottawa, ON
- Full-time
Holds ATLs, supervisors and Team Members accountable for delivering outstanding customer service.
Added 3 hours ago
MP
Journeyman Machinist
Multi-Power Products Ltd.
Kelowna, BC
- Full-time
…and operational success, Multi-Power is looking to expand its team. Members of the Multi-Power team are expected to take a customer-first approach in all aspects of their work.…
Added 3 hours ago
IT
Service Manager
Inland Truck & Equipment
Burnaby, BC
- Full-time
The Service Manager is a part of the dealership leadership team and will be responsible for running an efficient and profitable service department through productive staffing, customer…
Added 3 hours ago
BA
AUTOMOTIVE TECHNICIAN, LICENSED RED SEAL
Birchwood Automotive Group
Steinbach, MB
- Full-time
The Automotive Technician plays an integral role at Birchwood achieving the highest level of customer satisfaction after the purchase of a vehicle. The successful candidate is will have the…

dunnhumby

Client Director

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

About dunnhumby

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Client Leadership

Our Client Leadership teams are dunnhumby's commercial engine - building the long-term, trusted partnerships that turn customer data into measurable growth for the world's biggest retailers and brands. We work across grocery, mass and specialty retail, translating insight into action on everything from ranges and pricing to media and promotions.

What You'll Be Doing

You will provide overall leadership for the proposed partnership, connecting client priorities, commercial performance and team delivery.

Define and deliver the long-term vision and strategy for the client account.
Build and own senior stakeholder relationships at executive level.
Drive revenue growth, profitability and overall account performance.
Lead and develop a high-performing multidisciplinary team.
Identify opportunities for account expansion and increased client value.

What We're Looking For

You'll bring strategic client leadership, strong commercial judgement and the ability to build a new partnership with clarity and credibility.

Experience leading large-scale retail or CPG client relationships.
A track record of driving commercial outcomes and revenue growth.
Confidence operating with senior and executive stakeholders.
Team-building capability across multidisciplinary groups.
Customer-first strategic thinking combined with disciplined execution.

What You Can Expect From Us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process - please let your recruiter know what adjustments would help.

Benefits at dunnhumby Canada

Healthcare: Private medical and dental coverage through Desjardins. dunnhumby funds 90% of the full premium cost and the employee funds 10%.
Protection and retirement: Life insurance, Accidental Death & Dismemberment, Short Term Disability and Long Term Disability through Desjardins, plus a 5% cash allowance of base salary for personal pension or retirement provision.
Time off: 25 days holiday per holiday year in addition to public holidays that fall during the working week, Early Friday finishes, loyalty days and a birthday day off.
Wellbeing: A $500 annual Health & Wellness allowance, the dh Wellness Hub and an Employee Assistance Program with support resources and up to six free professional counselling sessions for employees and their families.
Lifestyle and extras: Long Service Awards and the Talent Scout referral programme. A car allowance is provided to G4+ roles.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice: https://www.dunnhumby.com/recruitment-privacy-notice/

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More about this job

Responsibilities

The Client Director will provide leadership for client partnerships, defining long-term strategy and driving commercial growth. They are responsible for building senior stakeholder relationships and leading a high-performing multidisciplinary team.

Requirements

The role requires extensive experience in leading large-scale retail or CPG client relationships with a proven track record of driving revenue. Candidates must possess strong commercial judgement and the ability to operate effectively with executive-level stakeholders.

Skills

Client leadership
Commercial judgement
Strategic thinking
Stakeholder management
Revenue growth
Account performance
Team development
Retail strategy
CPG industry knowledge
Data science
Partnership building
Business strategy
Multidisciplinary team leadership
Customer insights
Negotiation
Executive communication

Benefits

Private medical and dental coverage
Life insurance
Accidental death and dismemberment insurance
Short term disability
Long term disability
5% cash allowance for pension or retirement
25 days holiday
Early friday finishes
Loyalty days
Birthday day off
Health and wellness allowance
Employee assistance program
Professional counselling sessions
Long service awards
Car allowance

Visa sponsorship

Not detected in the job text

Hiring contact

Mike Anderson

Keywords

Customer Data Science
Retail
CPG
Commercial Strategy
Account Management
Revenue Growth
Stakeholder Management
Data-driven insights
Pricing strategy
Promotions
Media
Business Development
Client Leadership
Agile working
Diversity and inclusion

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