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Added 5 mins ago
RB
Investment Funds Advisor Assistant
Royal Bank of Canada
Vancouver, BC
- Full-time
In your key role as Administrative Support, you will also create estate packages, compile manager review schedules and book appointments, and assist with mail outs as required
Added 5 mins ago
TC
Assistant Store Manager in Training HomeSense Hyde Park
TJX Companies
Toronto, ON · East York, Ontario
- Full-time
Under the guidance of the Store Manager, you’ll participate in an on-the-job training program designed to deepen your knowledge of key store functions, including merchandising, customer…
Added 20 mins ago
SD
Merchandiser, Hourly Part Time Evening
Shoppers Drug Mart
Oshawa, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 35 mins ago
A
Technical Operations Analyst (TOC)
ATB
Calgary, AB · Edmonton, AB
- Full-time
A self-motivated team player committed to customer service excellence who knows how to have some fun while delivering great results.
Added 35 mins ago
T
Personal Banker Trainee - Korean, Vietnamese, Mandarin and/or Cantonese are considered an asset
TD
Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 35 mins ago
C
Accounts Receivable Clerk - Red River Co-op
Co-op
Winnipeg, MB
- Full-time
And we just keep growing as we develop fresh, modern ways to deliver premium products with extraordinary customer service.
Added 35 mins ago
CS
Manager, Food and Beverage BMO Centre - Full Time
Calgary Stampede
AB · CALGARY, AB
- Full-time
…strategically and operationally complex business units. The Manager, Food and Beverage BMO Centre, is responsible for shaping long‑term strategy, upholding service standards, driving…
Added 51 mins ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 51 mins ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 51 mins ago
Shift Leader
McDonald's
Calgary, AB
While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative as a manager is always helpful and…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Brandon, MB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Pickering, ON
- Full-time
Always put the Customer first and provides superior customer service
Added 1 hour ago
SC
chef de quart - Store# 29743, 2500 BLVD DES LAURENTIDES
Starbucks Coffee Company
Laval, QC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
SC
shift supervisor - Store# 17843, HWY 50 & HOPCROFT-BOLTON
Starbucks Coffee Company
Bolton, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 1 hour ago
PV
Store Manager
Pet Valu
Humboldt, SK
- Full-time
As a Store Manager you will coach and develop your store team to deliver world class service to all customers and help Pet Parents find the right nutrition and other solutions for their…
Added 1 hour ago
C
Hot Food Clerk-Eagle Butte (Highway #1) Gas Bar
Co-op
Dunmore, AB
- Part-time
Reporting to the Gas Bar Manager, this position is responsible for preparing a variety of hot and cold food items; including sandwiches, subs, desserts, chicken, wedges, and pizza while…
Added 1 hour ago
C
Pharmacy Assistant - 13th Ave Pharmacy
Co-op
Medicine Hat, AB
- Part-time
Reporting to the Pharmacy Manager, the Pharmacy Assistant works under the direct supervision of the Pharmacist on Duty and is responsible for supporting pharmacy operations by performing…
Added 1 hour ago
C
Liquor Clerk-Brooks Liquor (Temporary)
Co-op
Brooks, AB
- Part-time
Reporting to the Liquor Manager, the Liquor Clerk is responsible for delivering exceptional customer service while supporting the day-to-day operations of the liquor store. This includes…
Added 1 hour ago
C
Liquor Clerk-Westgate Liquor
Co-op
Lethbridge, AB
- Part-time
Reporting to the Liquor Manager, the Liquor Clerk is responsible for delivering exceptional customer service while supporting the day-to-day operations of the liquor store. This includes…
Added 1 hour ago
C
Deli Clerk-Taber Food Store
Co-op
Taber, AB
- Part-time
Reporting to the Deli Manager, this position is responsible for preparing a variety of deli foods: including meats, salads, pizzas, and sandwiches - while delivering an exceptional customer…
Added 1 hour ago
C
Meat Clerk- Northlands Food Store
Co-op
Medicine Hat, AB
- Part-time
Reporting to the Meat Manager, the successful candidate will play a key role in delivering outstanding customer service while assisting with the packaging, pricing, merchandising, and…
Added 2 hours ago
TL
Diesel Technician - Heavy Duty Truck Services
TruckPro, LLC
Cambridge, ON
- Full-time
Company culture grounded in customer service and values its people
Added 2 hours ago
TL
Diesel Technician - Heavy Duty Truck Services
TruckPro, LLC
Cambridge, ON
- Full-time
Company culture grounded in customer service and values its people
Added 2 hours ago
MG
Assistant Food and Beverage Manager
Magna Golf Club
Aurora, ON
- Full-time
Assist the F&B Manager in overseeing all aspects of the club's food and beverage operations, ensuring our exceptional service standards are maintained and member satisfaction.
Added 2 hours ago
RV
Senior Technical Product Manager- Virtualized Switchers
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
This role will help design, develop, test, deploy, and support cloud and on-premise software switcher technologies, working across Windows/Linux, embedded systems, distributed/containerized…

dunnhumby

Retail Client Manager

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

About dunnhumby

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Client Leadership

Our Client Leadership teams are dunnhumby's commercial engine - building the long-term, trusted partnerships that turn customer data into measurable growth for the world's biggest retailers and brands. We work across grocery, mass and specialty retail, translating insight into action on everything from ranges and pricing to media and promotions.

What You'll Be Doing

You will own day-to-day retailer relationships, delivery priorities and value creation across the proposed account.

Own and develop relationships with retailer counterparts and expand stakeholder coverage across the value chain.
Create, manage and implement the retailer account plan, including agreed value delivery.
Set and drive the client workplan so it remains aligned to business priorities.
Identify opportunities to expand dunnhumby capabilities and support the sales process through to contract.
Lead and manage the retail-facing team against account plans, renewals and measurable return on investment.

What We're Looking For

You'll bring retail client leadership, commercial thinking and the ability to turn customer priorities into coordinated delivery.

Experience within retail and confidence engaging senior retail stakeholders.
A track record of creating commercial value through products and services.
Team leadership and development capability.
Ability to connect retailer strategy, customer priorities and workplan delivery.
Strong insight interpretation, stakeholder management and storytelling skills.

What You Can Expect From Us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process - please let your recruiter know what adjustments would help.

Benefits at dunnhumby Canada

Healthcare: Private medical and dental coverage through Desjardins. dunnhumby funds 90% of the full premium cost and the employee funds 10%.
Protection and retirement: Life insurance, Accidental Death & Dismemberment, Short Term Disability and Long Term Disability through Desjardins, plus a 5% cash allowance of base salary for personal pension or retirement provision.
Time off: 25 days holiday per holiday year in addition to public holidays that fall during the working week, Early Friday finishes, loyalty days and a birthday day off.
Wellbeing: A $500 annual Health & Wellness allowance, the dh Wellness Hub and an Employee Assistance Program with support resources and up to six free professional counselling sessions for employees and their families.
Lifestyle and extras: Long Service Awards and the Talent Scout referral programme. A car allowance is provided to G4+ roles.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice: https://www.dunnhumby.com/recruitment-privacy-notice/

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More about this job

Responsibilities

You will own day-to-day retailer relationships and manage the delivery of value creation across the account. You will also lead the retail-facing team to implement account plans and drive measurable return on investment.

Requirements

The ideal candidate has significant experience in retail client leadership and a proven track record of creating commercial value. You must possess strong stakeholder management skills and the ability to translate customer priorities into actionable workplans.

Skills

Retail client leadership
Commercial thinking
Stakeholder management
Storytelling
Insight interpretation
Team leadership
Account planning
Relationship management
Strategic planning
Data analysis
Sales process support
Return on investment analysis
Customer data science
Retail strategy

Benefits

Private medical and dental coverage
Life insurance
Accidental death and dismemberment insurance
Short term disability
Long term disability
Cash allowance for pension or retirement
25 days holiday
Early friday finishes
Loyalty days
Birthday day off
Health and wellness allowance
Employee assistance program
Long service awards
Car allowance

Visa sponsorship

Not detected in the job text

Hiring contact

Mike Anderson

Keywords

Retail
Customer Data Science
Client Leadership
Account Management
Commercial Strategy
Data Analytics
Stakeholder Engagement
Retailer Relationships
Business Development
ROI
Pricing
Promotions
Media
Agile Working
Diversity and Inclusion
Retail Strategy

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