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Added 2 mins ago
OH
Director, Cancer Clinical Programs
Ontario Health
Toronto, ON
- Full-time
As a senior leader, the Director oversees a high-performing multidisciplinary team, ensuring the people, resources, and capabilities are in place to successfully deliver on the portfolio's…
Added 2 mins ago
NF
Senior Sales Coordinator
Northbridge Financial Corporation
Mississauga, ON
- Full-time
What is it like to be a Senior Sales Coordinator at Federated Insurance
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T
Audit Manager I, Insurance Audit (1191)
TD
Toronto, ON
- Full-time
Generally, reports to an Audit Group Manager or Senior Audit Group Manager role
Added 2 mins ago
T
Regional Manager, Financial Planning-Edmonton
TD
AB
- Full-time
University degree with over five (5) or more years' management experience at a senior level plus five (5) years industry experience
Added 2 mins ago
T
Manager, Customer Experience
TD
Sudbury, ON
- Part-time
· Support the frontline staff in resolving complaints as per customer problem resolution guidelines; encourage senior team members to act as a point of escalation and take personal…
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Manager, Finance
TD
Toronto, ON
- Full-time
The successful candidate for this position will report to the Senior Manager, DSIP and SCOE Finance. Their objective is to provide financial and business analysis and support the DSIP team.…
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T
Software Engineer III
TD
Toronto, ON
- Full-time
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T
Manager, Models & AI Governance
TD
Toronto, ON
- Full-time
Oversee and manage risk reporting dashboards and interface regularly with senior and executive management in identifying keys risks for the business in delivery of initiative and model…
Added 2 mins ago
SS
Roving Sales Advisor - Ottawa - 12 month contract
Sienna Senior Living
Markham, ON
- Full-time
Reporting to the Senior Director, Sales Strategy and Support, the Roving Sales Advisor plays a critical role in promoting and maintaining the occupancy of the retirement homes in the region…
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C
Operations Manager - Western Canada
Civeo
AB · AB, Canada
- Full-time
Minimum 3 years of senior leadership experience overseeing multiple locations or business units.
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SL
Senior Risk Business Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Senior Risk Business Analyst will make a meaningful contribution to Sun Life’s Corporate Risk Operations team by combining business analysis expertise and business-facing support for…
Added 2 mins ago
SL
Director, Enterprise Architecture Strategy, Core Platform
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
· Proven ability to influence senior business and technology leaders through clear analysis, options, trade-offs, and recommendations.
Added 2 mins ago
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Director, Domain Enterprise Architect, RPA and Intelligent Automation
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
· Proven ability to collaborate with Technology Executives and influence senior business and technology leaders through clear analysis, architecture options, trade-offs, risks, and…
Added 2 mins ago
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Director, Domain Enterprise Architect, Technology Modernization and Cloudification
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
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Executive Compensation Consultant
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Operate with senior levels within the organization to provide professional analytical support for executive compensation programs
Added 2 mins ago
MU
Senior Campus Planner
McGill University
Sherbrooke, QC
- Full-time
The Senior Campus Planner reports to the Associate Director, Campus Planning and Development. The incumbent will lead project planning initiatives and develop recommendations relating to…
Added 2 mins ago
Senior Advisor, Environmental Risk Management and Site Remediation
VIA HFR - VIA TGF Inc
Ottawa, ON · Montreal, QC · Toronto, ON · Quebec, QC
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Added 2 mins ago
Senior Specialist IT, Procurement
VIA Rail Canada
Montreal, QC
…is within this context that we have created the position of Senior IT Procurement Specialist, dedicated to supporting the success of procurement initiatives related to the Fleet Renewal…
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Senior Regional Insurance Manager, Omni Channel Distribution
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Toronto, ON
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Senior Financial Advisor - West Vancouver Branch - West Vancouver, BC
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Added 2 mins ago
Senior Regional Insurance Manager, HFA and SMA, Vancouver
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Vancouver, BC
The Senior Regional Insurance Manager, Creditor Distribution contributes to the overall success of Creditor Insurance distribution within an assigned region. This role is responsible for…
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National Consultant, Partnerships - Scotia iTRADE - Barrie, ON
Scotiabank
Barrie, ON
The incumbent will receive coaching from the Senior Manager, Sales & Partnerships and guidance from the Director.
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Senior Advisor, Operational efficiency
Desjardins
Montreal, QC · Levis, QC
- Full-time
As a senior operational efficiency advisor, you help design and improve business processes and operations based on business models and organizational structures to boost operational…
Added 2 mins ago
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Product Owner, Product Management
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…experience. You will work in close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected benefits are…
Added 2 mins ago
C
Sr. Financial Advisor CIRO-ID (Urban)
CIBC
Thunder Bay, ON
- Full-time
…financial plans and providing exceptional client service. As a Senior Financial Advisor in the Imperial Service Team, you’ll expertly deliver on CIBC’s Imperial Service approach, taking…

dunnhumby

Retail Senior Client Lead

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 1, 2026

Original job description

About dunnhumby

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Client Leadership

Our Client Leadership teams are dunnhumby's commercial engine - building the long-term, trusted partnerships that turn customer data into measurable growth for the world's biggest retailers and brands. We work across grocery, mass and specialty retail, translating insight into action on everything from ranges and pricing to media and promotions.

About the Role

We are preparing for a potential new client engagement and building retail client leadership capability in Canada. This role will own senior day-to-day relationships with assigned retailer stakeholders and lead the delivery of insight-led work across agreed business areas.

What You'll Be Doing

You will combine senior relationship ownership, commercial awareness and coordinated delivery to create measurable value for the retailer.

Build and own trusted relationships with assigned retailer stakeholders across relevant business areas.
Shape and oversee account plans, workplans, delivery priorities and governance for assigned areas.
Translate retailer priorities and customer insights into clear recommendations and coordinated actions.
Identify opportunities to expand dunnhumby capabilities and contribute to revenue growth and renewals.
Coach junior colleagues and connect work across insight, data science and client leadership teams.

What We're Looking For

You'll bring senior retailer-facing experience, strong commercial judgement and the confidence to turn customer priorities into practical action.

Experience owning retailer relationships in a client-facing, insight or consulting environment.
Strong understanding of retail priorities, customer strategy and commercial decision-making.
Ability to interpret insight and communicate clear, influential recommendations.
Confidence managing multiple stakeholders, priorities and delivery commitments.
Coaching capability or experience supporting the development of others.

What You Can Expect From Us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process - please let your recruiter know what adjustments would help.

Benefits at dunnhumby Canada

Healthcare: Private medical and dental coverage through Desjardins. dunnhumby funds 90% of the full premium cost and the employee funds 10%.
Protection and retirement: Life insurance, Accidental Death & Dismemberment, Short Term Disability and Long Term Disability through Desjardins, plus a 5% cash allowance of base salary for personal pension or retirement provision.
Time off: 25 days holiday per holiday year in addition to public holidays that fall during the working week, Early Friday finishes, loyalty days and a birthday day off.
Wellbeing: A $500 annual Health & Wellness allowance, the dh Wellness Hub and an Employee Assistance Program with support resources and up to six free professional counselling sessions for employees and their families.
Lifestyle and extras: Long Service Awards and the Talent Scout referral programme. A car allowance is provided to G4+ roles.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice: https://www.dunnhumby.com/recruitment-privacy-notice/

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More about this job

Responsibilities

The role involves owning senior day-to-day relationships with retailer stakeholders and leading the delivery of insight-led work across business areas. You will shape account plans, translate retailer priorities into actionable recommendations, and coach junior team members.

Requirements

Candidates must have senior retailer-facing experience and strong commercial judgment in an insight or consulting environment. You should possess the ability to interpret complex data and communicate influential recommendations to multiple stakeholders.

Skills

Client leadership
Retail strategy
Commercial awareness
Stakeholder management
Data science
Insight analysis
Account planning
Business development
Coaching
Strategic planning
Communication
Project management
Customer insights
Consulting

Benefits

Private medical and dental coverage
Life insurance
Accidental death and dismemberment insurance
Short term disability
Long term disability
5% cash allowance for pension
25 days holiday
Early Friday finishes
Birthday day off
Health and wellness allowance
Employee assistance program
Long service awards
Car allowance

Visa sponsorship

Not detected in the job text

Hiring contact

Laurence

Keywords

Retail
Customer Data Science
Client Leadership
Commercial Engine
Grocery Retail
Pricing
Media
Promotions
Account Plans
Data Science
Insight
Consulting
Stakeholder Management
Commercial Decision-making
Agile Working
Diversity and Inclusion
Retailer Relationships

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