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Added 13 mins ago
General Manager
Algonquin Resort
Prince Albert, SK
Full-time
The General Manager is responsible for effectively managing and overseeing all aspects of the hotel operations including: guest relations, front desk, sales, housekeeping, maintenance,…
Added 13 mins ago
Social Worker - Spinal Cord Rehab Program
University Health Network
Toronto, ON
Part-time
Reports to: Program Services Manager - Allied Health and Outpatient Therapy
Added 28 mins ago
Project Manager
iA Financial Group (Industrial Alliance)
Montreal, QC
Full-time
As a Project Manager, you will play a key role in leading technology initiatives supporting the Human Resources sector. You will share project leadership with business partners and be…
Added 28 mins ago
Director, Innovation & Operations
Toronto Region Immigrant Employment Council (TRIEC)
Toronto, ON
Full-time
Oversee the selection, implementation, and optimization of digital platforms (CRM, data systems, program delivery tools, websites, and digital communications)
Added 28 mins ago
Director, Learning & Development
Indigo
Toronto, ON
$125,000 to $170,000 CAD / year
Full-time
This role owns the enterprise learning ecosystem and is accountable for the design, delivery, governance, and continuous improvement of the learning and development programs across Home…
Added 28 mins ago
Prepared Foods - Clerk Department Second Deli
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Halifax, NS
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 57 mins ago
Water Resources Project Specialist
Upper Thames River Conservation Authority
London, ON
Full-time
…Ontario Provincial Conservation Agency. Operations and service delivery remain a priority throughout this transition, and recruitment will continue to support ongoing organizational needs.…
Added 58 mins ago
Full Stack Architect
TD
Toronto, ON
Full-time
…data store to Mongo Atlas, the acceleration of the Sanctions program and the VCP initiative. To ensure we have the necessary capacity to support these critical initiatives and meet our…
Added 58 mins ago
Specialist, Safety Programs and Projects
NAV CANADA
Ottawa, ON
Full-time
Reporting to the Manager, Proactive Safety & External Integration, the Specialist supports the coordination, administration, and continuous improvement of NAV CANADA’s Voluntary Safety…
Added 58 mins ago
Project Manager (Heavy Fabrication)
BWXT
Cambridge, ON
As our Project Manager, you will lead complex component projects from initiation through completion, ensuring they are delivered safely, on time, within budget, and to the highest quality…
Added 58 mins ago
Trade Sales & Deliveries - Te Rapa
Fletcher Building
Hamilton, ON
Reporting to the Branch Manager, you'll be an integral part of our Te Rapa Mico Branch in a varied and physically active role. This isn't a role where you'll be standing behind the counter…
Added 58 mins ago
RN/RPN, CRESST
Fraser Health
Surrey, BC
Full-time
Collaborates with Program Coordinator and Psychiatrist regarding clients' mental/medical status, response to treatment, including medication and readiness for discharge, by communication…
Added 58 mins ago
Registered Nurse, Medicine - PICC - Abbotsford Regional Hospital and Cancer Centre
Fraser Health
Abbotsford, BC
…interprofessional care team to ensure comprehensive care planning and delivery, and collaborating and communicating with the Patient Care Coordinator, Manager or health care team on issues…
Added 58 mins ago
Social Worker, Acute & Sub-acute Care - Chilliwack General Hospital
Fraser Health
Chilliwack, BC
Part-time
Reporting administratively to the Manager, Health Services and clinically to the Professional Practice Chief, Social Work, the Social Worker, Acute Care provides therapeutic clinical…
Added 1 hour ago
Operations Manager
JMC HR Consulting
Saint John, NB
Full-time
Reporting to the President, the Operations Manager will oversee scheduling, workload planning, and delivery timelines across both offices. Working closely with surveyors, engineers,…
Added 2 hours ago
Guest Services Manager - Maternity Leave Coverage
Sun Peaks Grand Hotel & Conference Centre
BC · Sun Peaks Mountain, BC
Full-time
…an outgoing people leader to join our team as Guest Services Manager leading the Concierge and Bell Services teams. Demonstrating your engaging relational skills, you will energize the…
Added 2 hours ago
Golf Professional
Jump Recruitment Specialists
Canada
Full-time
…GlenDenning Golf Course in St. John's. Reporting to the General Manager, the Golf Professional will oversee all aspects of golf operations, including the Pro Shop, tournaments, leagues,…
Added 2 hours ago
Transition Manager -Digital Workplace Solutions
Lenovo
Markham, ON
$92,000 to $140,990 CAD / year
The Transition Manager drives complex, multi-functional programs involving people, process, technology, governance, security, and operational readiness. Success in this role requires strong…
Added 2 hours ago
Delivery Lead
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Montreal, QC
Full-time
The role is suitable for an experienced Project Manager, Delivery Manager, or Head of Delivery Managers with a strong software development background who is ready to take broader ownership…
Added 2 hours ago
Preconstruction Manager
Pomerleau
Ottawa, ON
As a Preconstruction Manager working in the Building Operations team at Pomerleau Construction, you will support new and ongoing project growth and challenge industry standards with your…
Added 2 hours ago
Project Manager - WAHA Project
Pomerleau
Moosonee, ON · Toronto, ON
As a Project Manager working on the WAHA Redevelopment Project at Pomerleau Construction, you will play a key role in managing this large scale project - working closely with our client…
Added 2 hours ago
Senior Bid Manager - Buildings
Pomerleau
Vancouver, BC
As a Bid Manager, working in the Alternative Projects Center of Expertise (APEX) team at Pomerleau Construction, you will be responsible for leading estimating and proposal teams in…
Added 2 hours ago
Senior Project Manager
Pomerleau
Vancouver, BC
As an experienced Senior Project Manager in the Building Operations team at Pomerleau Construction, you will manage large-scale building and infrastructure projects - ranging from $1.5…
Added 2 hours ago
Senior Project Manager
Pomerleau
Ottawa, ON
As an experienced Senior Project Manager in the Building Operations team at Pomerleau Construction, you will manage large-scale building and infrastructure projects - ranging from $1.5…
Added 2 hours ago
Site Superintendent, WAHA Project
Pomerleau
Moosonee, ON
As a Site Superintendent, you will play a key role in supporting the successful delivery of this state-of-the-art hospital and healthcare facility, bringing strong site leadership,…

dunnhumby

Shopper Insights Client Manager

Toronto, ON, Canada

Posting language: English
Posted: Oct 1, 2026

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Original job description

About dunnhumby

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.

Client Leadership

Our Client Leadership teams are dunnhumby's commercial engine - building the long-term, trusted partnerships that turn customer data into measurable growth for the world's biggest retailers and brands. We work across grocery, mass and specialty retail, translating insight into action on everything from ranges and pricing to media and promotions.

About the Role

We are preparing for a potential new partnership with a Canadian grocery retailer. The Insights Manager will shape shopper-insight delivery across an assigned portfolio, translating retailer and supplier priorities into a focused workplan and measurable client value. [Add: portfolio, category or supplier scope.]

What You'll Be Doing

You will lead client relationships and insight delivery while creating strong foundations for commercial growth and team performance.

Build trusted relationships with CPG clients and relevant retailer stakeholders.
Shape account plans, stakeholder maps and agreed value measures.
Translate supplier, retailer and category priorities into the right insight workplan.
Lead upsell and cross-sell activity across assigned clients and prospects.
Manage and coach Shopper Insights Client Leads, supporting delivery, renewals and revenue performance.

What We're Looking For

You'll bring a balanced mix of supplier-side client leadership, insight expertise and commercial thinking.

Understanding of the CPG industry and experience in an insight or CPG business.
Leadership experience in a client-facing team environment.
Commercial judgement supported by experience selling products or services.
Confident stakeholder management across supplier and retailer organisations.
Ability to balance pipeline, client delivery, team leadership and financial priorities.

What You Can Expect From Us

We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process - please let your recruiter know what adjustments would help.

Benefits at dunnhumby Canada

Healthcare: Private medical and dental coverage through Desjardins. dunnhumby funds 90% of the full premium cost and the employee funds 10%.
Protection and retirement: Life insurance, Accidental Death & Dismemberment, Short Term Disability and Long Term Disability through Desjardins, plus a 5% cash allowance of base salary for personal pension or retirement provision.
Time off: 25 days holiday per holiday year in addition to public holidays that fall during the working week, Early Friday finishes, loyalty days and a birthday day off.
Wellbeing: A $500 annual Health & Wellness allowance, the dh Wellness Hub and an Employee Assistance Program with support resources and up to six free professional counselling sessions for employees and their families.
Lifestyle and extras: Long Service Awards and the Talent Scout referral programme. A car allowance is provided to G4+ roles.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice: https://www.dunnhumby.com/recruitment-privacy-notice/

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More about this job

Responsibilities

You will lead client relationships and insight delivery to drive commercial growth for grocery retailers and CPG brands. This involves shaping account plans, managing stakeholder expectations, and coaching team members to ensure revenue performance.

Requirements

The role requires a strong background in supplier-side client leadership and deep expertise in CPG industry insights. Candidates must demonstrate commercial judgement and the ability to manage complex stakeholder relationships across retail and supplier organizations.

Skills

Client leadership
Shopper insights
Commercial strategy
Stakeholder management
CPG industry knowledge
Account planning
Team leadership
Revenue performance
Data analysis
Retail strategy
Pricing strategy
Promotional strategy
Business development
Coaching
Financial planning

Benefits

Private medical and dental coverage
Life insurance
Accidental death and dismemberment insurance
Short term disability
Long term disability
5% cash allowance for pension or retirement
25 days holiday
Early friday finishes
Loyalty days
Birthday day off
Annual health and wellness allowance
Employee assistance program
Long service awards
Car allowance

Visa sponsorship

Not detected in the job text

Hiring contact

Laurence Imich

Keywords

Customer Data Science
Retailer
CPG
Shopper Insights
Client Leadership
Account Planning
Stakeholder Management
Commercial Growth
Revenue Performance
Data Analytics
Pricing
Promotions
Category Management
Business Development
Agile Working
Diversity and Inclusion
Retail Strategy
Supplier Management

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