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Added 18 mins ago
JC
HVAC Project Coordinator
Johnson Controls
Richmond Hill, ON · Toronto, ON
- Full-time
…Loaded Schedules and project close-outs and Vendor Progress…
Added 1 hour ago
W
(CAN) Leader de nuit
Walmart
Thetford Mines, QC
- Full-time
Ensures defective or damaged merchandise is properly identified and transferred to the claims room in accordance with procedures.
Added 2 hours ago
HC
Accounts Payable
Harris Computer
ON · Ontario, Canada
- Full-time
Safeguard corporate assets by verifying that all claims are accurate and carry the appropriate approvals for each level of expenditure
Added 2 hours ago
KC
Medical Receptionist
Kent Chiro-Med Wellness Clinic
Ottawa, ON
- Part-time
Processing insurance claims and direct billing
Added 2 hours ago
G
Senior Claims Adjuster
Gallagher
Toronto, ON
- Full-time
…the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward…
Added 3 hours ago
HS
Clinic Services Associate
Hearing Solutions
Markham, ON
- $40,000 to $50,000 CAD / year
- Full-time
Verifying insurance coverage and assisting clients with insurance claims
Added 3 hours ago
M
Accounts Payable Specialist
Mevotech
Toronto, ON
- Full-time
Review and process SAP Concur employee expense claims in accordance with company policies and guidelines.
Added 3 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
Added 3 hours ago
GB
Senior Claims Adjuster
Gallagher Bassett
Toronto, ON
- $74,500 to $124,500 USD / year
- Full-time
…the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward…
Added 3 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
Added 3 hours ago
WC
(CAN) Leader de nuit
Walmart Canada
Thetford Mines, QC
- Full-time
Ensures defective or damaged merchandise is properly identified and transferred to the claims room in accordance with procedures.
Added 3 hours ago
WC
(CAN) Cosmetics Associate
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Claims, Returns, and Asset Protection Support
Added 3 hours ago
WC
(CAN) Asset Protection Operations Team Associate
Walmart Canada
ON · Hannon, ON
- Full-time
Ensures a neat, clean and organized work area in receiving, claims, and offices.
Added 3 hours ago
WC
(CAN) Consumables Associate
Walmart Canada
Sylvan Lake, AB
- Full-time
Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
Added 3 hours ago
M
Analyst, Claims Administration
Morguard
Mississauga, ON
- Full-time
The Analyst, Claims Administration is accountable to the Manager, Claims Administration for timely and accurate administration, analysis and reporting of insurance claims to ensure that…
Added 3 hours ago
GB
Senior Claims Adjuster
Gallagher Bassett
Toronto, ON
- $74,500 to $124,500 USD / year
- Full-time
…the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward…
Added 3 hours ago
PC
SR&ED and Incentives, Senior Manager
PwC Canada
Toronto, ON
- Full-time
Lead and oversee the completion of SR&ED claims and other government incentive and funding projects across a portfolio of clients
Added 3 hours ago
N
Shipping Rep
NPAworldwide
Brampton, ON
- Full-time
Added 3 hours ago
A
President - Alebex AI
Alebex
Vancouver, BC
- Full-time
…support responsible AI adoption with credible, evidence-based…
Added 3 hours ago
WC
(CAN) Asset Protection Operations Team Associate
Walmart Canada
Calgary, AB
- Full-time
Ensures a neat, clean and organized work area in receiving, claims, and offices.
Added 3 hours ago
PT
School Administrative Secretary (#070-AN)
Pembina Trails School Division
Winnipeg, MB
- Full-time
Processes accident reports, WCB claims, in compliance with Divisional requirements
Added 3 hours ago
PT
School Assistant Administrative Secretary - French Preferred (#071-DI)
Pembina Trails School Division
Winnipeg, MB
- Full-time
Processes accident reports, WCB claims, in compliance with Divisional requirements
Added 3 hours ago
BT
Class 1/AZ City Driver/Yard Supervisor
Bison Transport
Saskatoon, SK
- Full-time
Added 3 hours ago
EI
Paralegal
Ecolab Inc.
Calgary, AB
- Full-time
Assist with corporate records, due diligence, integration activities, claims, internal reviews, legal workflow improvements, and other special projects while handling confidential…
Added 3 hours ago
AC
Billing Analyst
Aston Carter
Toronto, ON
- $26 to $28 CAD / hour
- Contract
Follow up with insurance companies to resolve billing questions, denials, and outstanding claims.

Dupray

Customer Service Representative

Montreal, QC, H4E 1A2, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Au moins 3 ans d'expérience professionnelle pertinente.
Posting language: English · French
Posted: Nov 2, 2026

Original job description

English section of this bilingual listing.

About Dupray :

Searching for a dynamic team that thrives on overcoming challenges? How about joining an e-commerce leader that’s on the cusp of several product launches and a huge expansion into the retail market? If so, Dupray is the place for you. We’ve designed and sold award-winning small household appliances across North American and European markets for 18 years - and we’re just getting started.

Position Summary :

Dupray values the importance of excellent customer service and is therefore looking for a motivated, enthusiastic and passionate person to support its customers on a daily basis. The chosen candidates must have great communication skills and the ability to build strong and trusting relationships. This position plays a crucial role in the overall customer experience Dupray has to offer.

Responsibilities :

Answering incoming phone calls (B2B and B2C).
Responding to Emails on various platforms.
Update Customer information in the company CRM.
Regular Customer Follow-ups.
Manage customer returns and complaints.
Tracking and updating various spreadsheets.

Requirements :

A minimum of 3-year relevant work experience.
Experience with cases escalation or in a claim department.
High School Diploma
Fluently bilingual, spoken and written.
Availabilities between business hours (Business hours are from 7 am to 6 pm Monday to Friday. Saturday and Sunday 9 am to 5 pm.)

Skills :

Clear communication
Spanish would be considered an asset
Ability to multi-task
Be autonomous, resourceful, and able to make decisions under pressure.
Goal-Oriented
Ability to adapt to change
Knowledge of Shopify, Amazon Seller Central
Highly proficient computer skills (Apple knowledge is an asset)

Benefits :

Competitive salary.
Health and dental benefits.
RRSP matching plan.
Hybrid work model (3 days/week at the office).
Full gym on-site and access to a trainer.
Chalet reserved for employees.
Beautiful office space and private terrace.

Applicants interested in this opportunity can send us their resume for examination. We look forward to hearing from you!

Read the full bilingual original

À propos de Dupray :

Vous aimeriez faire partie d'une jeune équipe dynamique qui adore relever des défis au quotidien? Vous souhaitez rejoindre un leader du e-commerce à l'aube d'une importante expansion? Si vous avez répondu oui à toutes ces questions, Dupray est fait pour vous. Dupray pourrait bien être idéal pour vous. Dupray design et vend des petits appareils électroménagers primés dans les marchés nord-américain et européen depuis 18 ans - et ce n’est que le début!

Résumé du poste :

Dupray valorise l’importance d’un excellent service à la clientèle et c’est pourquoi elle est à la recherche d'une personne motivée, enthousiaste et passionnée afin de supporter ses clients au quotidien. Les candidats retenus doivent posséder d'excellentes compétences en communication et la capacité d'établir des relations de confiance. Ce poste joue un rôle crucial dans l'expérience globale que Dupray veut offrir à ses clients.

Responsabilités :

Répondre aux appels téléphoniques entrants (B2B et B2C).
Répondre aux e-mails sur différentes plateformes.
Mettre à jour les informations clients dans le CRM de l'entreprise.
Suivi régulier des clients.
Gérer les retours et les réclamations des clients.
Suivi et mise à jour de diverses feuilles de calcul.

Exigences :

Au moins 3 ans d'expérience professionnelle pertinente.
Expérience en matière de gestion des dossiers complexes ou au sein d'un service des réclamations.
Diplôme d'études secondaires.
Parfaitement bilingue, parlé et écrit.
Disponibilités entre les heures d'ouverture (Les heures d'ouverture sont de 7h à 18h du lundi au vendredi. Samedi et dimanche de 9h à 17h.)

Qualifications

Communication claire.
L'espagnol est considéré comme un atout.
Capacité à effectuer plusieurs tâches à la fois.
Être autonome, débrouillard et capable de prendre des décisions sous pression.
Orienté vers les objectifs.
Capacité à s'adapter au changement.
Connaissance de Shopify et Amazon Seller Central.
Compétences informatiques avancées (la connaissance d'Apple est un atout).

Information additionnelle :

Salaire compétitif.
Avantages sociaux (santé, télémédecine, soins dentaires).
Plan de cotisation REER.
Un jour de télétravail par semaine.
6 journées de maladie/personnelles par an.
Chalet corporatif.
Gymnase complet sur place et accès à un entraîneur.
Espaces de travail lumineux avec terrasse privée.

Veuillez noter que l’emploi du masculin dans le texte ci-haut a pour seul objectif de l’alléger. Les candidats intéressés par cette opportunité enrichissante doivent nous envoyer leur CV et portfolio pour examen. Nous avons hâte d'avoir de vos nouvelles!

_____________________

About Dupray :

Position Summary :

Responsibilities :

Answering incoming phone calls (B2B and B2C).
Responding to Emails on various platforms.
Update Customer information in the company CRM.
Regular Customer Follow-ups.
Manage customer returns and complaints.
Tracking and updating various spreadsheets.

Requirements :

A minimum of 3-year relevant work experience.

Experience with cases escalation or in a claim department.
High School Diploma

Fluently bilingual, spoken and written.

Availabilities between business hours (Business hours are from 7 am to 6 pm Monday to Friday. Saturday and Sunday 9 am to 5 pm.)

Skills :

Clear communication

Spanish would be considered an asset

Ability to multi-task

Be autonomous, resourceful, and able to make decisions under pressure.

Goal-Oriented

Ability to adapt to change

Knowledge of Shopify, Amazon Seller Central

Highly proficient computer skills (Apple knowledge is an asset)

Benefits :

Competitive salary.
Health and dental benefits.
RRSP matching plan.
Hybrid work model (3 days/week at the office).
Full gym on-site and access to a trainer.
Chalet reserved for employees.
Beautiful office space and private terrace.

Applicants interested in this opportunity can send us their resume for examination. We look forward to hearing from you!

Apply About employer

More about this job

Responsibilities

The role involves managing incoming B2B and B2C customer inquiries via phone and email while maintaining accurate records in the company CRM. Responsibilities also include handling customer returns, complaints, and performing regular follow-ups to ensure a high-quality customer experience.

Requirements

Candidates must have at least 3 years of relevant experience, particularly in claims or case escalation, and possess a high school diploma. Fluency in both English and French is required, along with proficiency in Shopify, Amazon Seller Central, and general computer skills.

Skills

Customer service
Communication
CRM
B2B
B2C
Conflict resolution
Multi-tasking
Decision making
Shopify
Amazon Seller Central
Computer literacy
Apple ecosystem
Bilingualism
Spanish

Benefits

Health insurance
Telemedicine
Dental benefits
RRSP matching plan
Hybrid work model
On-site gym
Access to a trainer
Chalet for employees
Paid sick days

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
E-commerce
CRM
Shopify
Amazon Seller Central
B2B
B2C
Claims Management
Case Escalation
Bilingual
Apple
Household Appliances
Retail
Hybrid Work
RRSP

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