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Added 20 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient…
Added 20 mins ago
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health and IWK Health
Lunenburg, NS · Bridgewater, NS
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 35 mins ago
BÉ
Coordinator – Building Maintenance
Bruneau Électrique Inc
Joliette, QC
- Full-time
As the true conductor of operations, you play a key role in planning and the execution of maintenance activities for our buildings and infrastructure.
Added 50 mins ago
TA
Senior Maintenance Manager-FR
Top Aces
Saguenay, QC
- Full-time
The Senior Maintenance Manager leads the execution of maintenance activities supporting all Canadian Programs across all Canadian bases and deployed environments. Reporting to the Sr DOM–…
Added 50 mins ago
TA
Environment, Health & Safety (EHS) Coordinator- Mat leave replacement (Full-time or Part-time)-FR
Top Aces
Quebec, QC
- Full-time
- Part-time
Reporting to the Program Manager for Canada, CATS, the EHS Coordinator will be responsible for all Environment, Health & Safety initiative program, policies across Canada, by supporting all…
Added 50 mins ago
TA
Senior Human Resources Generalist-FR
Top Aces
Dorval, QC
- Full-time
The Senior Human Resources Generalist provides broad, hands-on support across HR operations and the employee lifecycle for Canadian and European operations. Key areas include compensation…
Added 1 hour ago
NB
DevSecOps Technical Lead, Cryptography
National Bank of Canada
Montreal, QC
- Full-time
Influence technology decisions and collaborate with security, architecture, compliance, and operations teams to ensure service stability and regulatory compliance.
Added 1 hour ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Front of House (FOH) Outlets Manager and Supervisor, the Bar Porter is responsible for supporting bar operations by assisting Bartenders and maintaining clean,…
Added 1 hour ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 1 hour ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 2 hours ago
CC
Manager, Caretaking Services
Calgary Catholic School District
Calgary, AB
- Full-time
- Other
The Manager, Caretaking Services is responsible for the operation of cleaning and maintenance services for all schools, support and administration facilities.
Added 3 hours ago
PH
Indigenous Wellness Liaison
Providence Healthcare
Vancouver, BC
- Full-time
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 4 hours ago
RB
Assistant Branch Manager Intern
Royal Bank of Canada
Pointe-Claire, QC
- Full-time
As an Assistant Branch Manager, you motivate and coach a high-performing team of Advisors in a dynamic, high-volume, and rewarding marketplace, while establishing and achieving team sales…
Added 4 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
AB · Edmonton, AB
- Full-time
Ability to assist in implementing all merchandising and marketing programs.
Added 5 hours ago
A
Senior Manager, Strategic Partnerships – Japan Partnerships (Tokyo-based)
Agoda
Toronto, ON
- Full-time
You will work cross-functionally with teams across Commercial, Marketing, Product, Finance, Legal, Analytics, and Operations to bring partnership opportunities from idea to execution and…
Added 5 hours ago
A
Senior Manager, Strategic Partnerships – Japan Partnerships (Tokyo-based)
Agoda
Vancouver, BC
- Full-time
You will work cross-functionally with teams across Commercial, Marketing, Product, Finance, Legal, Analytics, and Operations to bring partnership opportunities from idea to execution and…
Added 5 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…organization while delivering a broad range of human resources programs, services, and initiatives. The Human Resources Generalist serves as a trusted resource for administration, benefits,…
Added 6 hours ago
LC
District Manager - Western Ontario, Canada
Loblaw Companies Limited
Brampton, ON
- Full-time
The District Manager is responsible for achieving sales, market share and P&L targets in a group of assigned stores in one format within a region by executing centrally developed…
Added 6 hours ago
PV
Store Manager
Pet Valu
Vancouver, BC
- Full-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 6 hours ago
SH
Experienced Sales Manager in home health care setting.
Senior Helpers Calgary
Calgary, AB
- Part-time
…to run our Calgary operation. The Marketing, Digital & Sales Manager is responsible for maintaining and developing new and innovative marketing methods. This leader’s essential objective is…
Added 6 hours ago
Manager, Fire Prevention and Preparedness
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Training and development programs including tuition reimbursement of $1500 per calendar year;
Added 7 hours ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 CAD / hour
- Part-time
…behaviors, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand…
Added 7 hours ago
S
Operations Consultant - Full Time
Sephora
NB · Saint John, NB
- $17.65 to $22.05 CAD / hour
- Full-time
The Operations Consultant works in partnership with the Operations Supervisor to maintain stockroom organization and merchandise updates.
Added 7 hours ago
ML
Hospitality Manager - Retail
MAPLE LEAF LOUNGE
Toronto, ON
- Full-time
…which may include group benefits, and/or employee incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay…
Added 7 hours ago
J
Partner Development Manager, Ecosystem Partnerships
Jobgether
Canada
- Full-time
We are seeking an experienced Partner Development Manager to grow and manage a diverse portfolio of ecosystem partnerships. In this role, you will build scalable partner engagement…

Durham Community Health Centre

Case Worker - HART Hub - Full-time Contract - 2 Overnight Vacancies

Oshawa, ON, Canada

Salary Range: Annualized salary range of $51,196.60 - $56,529.20 commensurate on skills and experience and plus participation in HOOPP · Full-time

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Job details

Pay: Salary Range: Annualized salary range of $51,196.60 - $56,529.20 commensurate on skills and experience and plus participation in HOOPP
Job type: Full-time
Working hours: 35 hours per week
Posting language: English
Posted: Oct 30, 2026

Original job description

Position Title:Case Worker – HART Hub

Employment Status: Full-time Contract – 2 Overnight Vacancies

Position Status: This is a Bargaining Unit position. All terms and conditions of the collective bargaining agreement apply. This posting is for a new vacancy

Job Posting Deadline for Internal Candidates: November 6, 2026, at 5pm

Hours of Work Schedule: 35 hours per week Monday to Friday, 12 AM–8 AM

Salary Range: Annualized salary range of $51,196.60 - $56,529.20 commensurate on skills and experience and plus participation in HOOPP

Hiring Manager: Manager, Hart Hub

Primary Location: HART Hub | Whitby, Ontario and this community based and flexibility across various Agency locations within Durham Region is needed.

Organization

Who We Are: Durham Community Health Centre (DCHC) is a registered charitable organization that provides integrated, accessible, and equitable community-based primary care, wellness services, and health education for Durham community members facing barriers to health and well-being.

Who We Serve: DCHC offers equity-focused programs and services for priority populations, including Indigenous peoples, Black communities, 2SLGBTQI+ community members, newcomers to Canada, seniors, and clients without a family doctor. This approach helps community members access both preventive care and care when they are ill.

How We Work: Our interprofessional team includes physicians, nurse practitioners, nurses, counsellors, dietitians, outreach workers, medical secretaries, and administrative staff. Together, we place each client at the centre of care and respond to their needs through integrated clinical care, wellness supports, and health education.

Why Join Now: This is an exciting time to join DCHC as we advance an energizing path toward greater impact in local health care. Guided by our Strategic Plan, Theory of Change, brand, client stories, and resources, we are diversifying, expanding, and strengthening how we serve the community.

About HART Hub HART Hub provides low-barrier, client-centred services to individuals experiencing homelessness and housing instability. Our approach is grounded in dignity, respect, trauma-informed practice, choice, and practical support.

As part of our expanding stabilization services, HART Hub will operate 13 stabilization units providing 24/7 accommodation and support for individuals who require a safe, stable environment while working toward longer-term housing and community stability.

We are seeking compassionate, reliable and skilled Case Workers to join our 24/7 stabilization team.

Position Overview

The Case Worker is a frontline member of the Stabilization Services team and plays a central role in supporting residents throughout their stay.

Working as part of a 24/7 team, Case Workers provide a consistent and welcoming presence within the stabilization program. They develop trusting relationships with residents, support day-to-day needs, identify emerging concerns, assist with service connections and contribute to individualized housing and stabilization plans.

This position is well suited to someone who understands that stability begins with relationship, safety, dignity and consistency.

The Case Worker does not work in isolation. They collaborate closely with the HART Hub Case Management, Housing, Primary Care, Addictions, System Navigation and leadership teams to ensure residents receive coordinated support.

Key Responsibilities

Resident Support & Engagement

· Build respectful, professional and trusting relationships with residents.

· Provide consistent frontline support to residents within the stabilization units.

· Welcome new residents and assist with orientation to the program, expectations, services and available supports.

· Conduct regular check-ins with residents and respond to identified needs.

· Support residents with activities of daily living and practical problem-solving when required.

· Promote resident choice, independence, dignity and self-determination.

· Encourage participation in appropriate programming, appointments and community resources.

· Support residents in maintaining connections with family, community and service providers where appropriate and desired.

· Recognize changes in presentation, behaviour or circumstances and communicate concerns to the appropriate team member.

Stabilization & Housing Support

· Work with residents to identify immediate priorities and goals.

· Support residents in developing and following individualized stabilization plans.

· Assist residents to identify barriers to housing and community stability.

· Support residents with housing-related tasks and referrals in collaboration with the Housing and Case Management teams.

· Assist residents in accessing identification, income supports, health services, appointments, transportation and other essential resources.

· Encourage skills that support successful transition to permanent housing.

· Participate in discharge and transition planning.

24/7 Stabilization Operations

· Maintain a safe, welcoming and respectful environment within the stabilization program.

· Complete scheduled wellness checks and resident contacts in accordance with HART Hub procedures.

· Respond appropriately to resident concerns, incidents and urgent situations.

· Follow established emergency, safety, incident reporting and escalation procedures.

· Monitor the overall environment of the stabilization units and communicate emerging concerns to the appropriate supervisor.

· Assist with maintaining clean, organized and welcoming common areas.

· Support the consistent application of program policies and procedures.

· Participate in shift handovers and ensure important information is communicated between shifts.

· Work collaboratively with colleagues across all shifts to provide continuity of care.

Documentation & Communication

· Maintain accurate, timely and objective client documentation in HIFIS and PSS.

· Complete case notes, incident reports, shift documentation and other required records.

· Document significant changes, concerns, interventions and follow-up requirements.

· Maintain confidentiality and protect resident privacy.

· Communicate effectively with colleagues and partner service providers within appropriate privacy and consent requirements.

· Participate in team meetings, case conferences and other collaborative planning processes.

Team Collaboration

· Work collaboratively with Case Managers, Housing Coordinators, System Navigators, Primary Care, Addictions staff, Program Coordinators and leadership.

· Participate in multidisciplinary discussions regarding resident needs and service planning.

· Provide relevant frontline observations to support coordinated case planning.

· Contribute to a positive, respectful and supportive team culture.

· Participate in training, supervision and professional development.

What We Are Looking For

The successful candidate will demonstrate:

· A strong commitment to working with individuals experiencing homelessness, housing instability and complex barriers.

· Excellent interpersonal and relationship-building skills.

· A calm, compassionate and non-judgmental approach.

· Ability to establish appropriate professional boundaries while building meaningful relationships.

· Strong observation, communication and documentation skills.

· Ability to remain calm and effective during challenging or unpredictable situations.

· Understanding of trauma-informed and person-centred approaches.

· Ability to work independently while functioning effectively as part of a multidisciplinary team.

· Strong problem-solving and conflict-resolution skills.

· Respect for diversity, individual choice and lived experience.

· Reliability and flexibility in a 24/7 service environment.

Key Qualifications

· Post-secondary education in Social Services, Social Work, Human Services, Behavioural Sciences, Community Development or a related field is required.

· Relevant education and/or equivalent experience will be considered.

· 1-2 year’s Experience working with individuals experiencing homelessness, housing instability, mental health concerns, substance use, poverty or other complex social barriers is an asset.

· Experience in residential, shelter, supportive housing, outreach or other 24/7 social service environments is an asset.

· Current Standard First Aid and CPR certification is required or must be obtained within the required timeframe.

· Vulnerable Sector Screening is required.

· Valid driver’s licence and access to reliable transportation may be required depending on program responsibilities.

Core Competencies

Relationship-Based Practice: Builds trust while maintaining appropriate professional boundaries.

Trauma-Informed Practice: Understands how trauma can affect behaviour, communication, relationships and engagement.

Crisis Prevention & Response: Recognizes escalating situations and responds calmly, safely and appropriately.

Communication: Communicates clearly, respectfully and effectively with residents, colleagues and community partners.

Documentation: Produces accurate, objective and timely documentation.

Teamwork: Works collaboratively across shifts and disciplines to ensure continuity of support.

Adaptability: Responds effectively to changing resident needs and the realities of a 24/7 environment.

Professionalism & Boundaries: Maintains confidentiality, professional boundaries and ethical practice.

Full vaccination against COVID-19 is mandatory for this position (DCHC will however adhere to its duty to accommodate those who are unable to be fully vaccinated for a reason related to a human right protected ground).

DCHC encourages applications from individuals who reflect the diversity of the communities served, including Indigenous peoples, racialized persons, persons with disabilities, members of the 2SLGBTQIA+ community, and other equity-deserving groups.

Application Process:

While we thank all applicants for their interest in applying, only those qualified and considered for an interview will be contacted. All applicant submissions will be kept on file for six months, for future consideration.

All applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume. As an applicant, it is your responsibility to ensure that you check your email regularly.

All positions are subject to the successful completion of the following pre-employment conditions for all external hires: Reference Checks; and Criminal Background checks (including Vulnerable Sector Screening).

Please be advised that AI Technology supports the screening process of applications. All final hiring decisions are made by our recruitment team.

Durham Community Health Centre (DCHC) is committed to creating an inclusive environment that welcomes and celebrates diversity so that all employees have the opportunity to thrive. DCHC will comply with all applicable standards as set out in the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), the provisions of the Ontario Human Rights Code, and any other applicable legislation. Accessibility: If you have accessibility needs and require alternate formats or other accommodation, please contact our Talent and Culture team at 905-723-0036, or by email to recruiting@durhamchc.ca.

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More about this job

Responsibilities

The Case Worker provides frontline support to residents in a 24/7 stabilization program, focusing on building trusting relationships and assisting with daily living needs. They collaborate with an interprofessional team to develop individualized stabilization plans and ensure a safe, respectful environment.

Requirements

Candidates must have post-secondary education in Social Services, Social Work, or a related field. Experience working with individuals facing homelessness, mental health, or substance use barriers is considered an asset.

Skills

Case management
Trauma-informed practice
Crisis intervention
Conflict resolution
Documentation
Relationship building
Problem-solving
Communication
Observation
Person-centred care
Safety monitoring
Service navigation
Interprofessional collaboration
First aid
CPR

Benefits

HOOPP participation

Visa sponsorship

Not detected in the job text

Keywords

Case Worker
HART Hub
Social Services
Social Work
Homelessness
Housing instability
Stabilization services
Trauma-informed care
Mental health
Substance use
HIFIS
PSS
First Aid
CPR
Vulnerable Sector Screening
Community health
Frontline support
Case management
Crisis response
Multidisciplinary team

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