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Added 11 mins ago
M
Facilities Technician/Millright - Sun thru Thur 10pm to 6am
McKesson
Surrey, BC
- Full-time
…minimal supervision while remaining an active and dependable member of the…
Added 11 mins ago
PC
Senior Corporate Accountant
People Corporation
Winnipeg, MB · MB - PC Kenaston - Wpg
- Full-time
As a key member of our corporate accounting team, you will partner with departments across the organization to provide support and drive our financial processes and results. You are…
Added 11 mins ago
GF
Overnight Customer Service Representative (Motivator) – Windsor Tecumseh Mall
GoodLife Fitness
Windsor, ON
- Part-time
…Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming,…
Added 11 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Moncton, NB
- Full-time
Demonstrate ability to work independently and participate as an active and responsible team member in a cooperative team environment.
Added 11 mins ago
C
Banking Centre Leader I
CIBC
Brampton, ON · Mississauga, ON
- Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 11 mins ago
JT
Workforce Specialist, Job ID# 7081
JVS Toronto
Toronto, ON
- Full-time
…collaborates with other programs to ensure efficient and smooth operations through streamlining client referrals to appropriate services. Our Workforce Specialist (WFS) team is dedicated to…
Added 11 mins ago
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Technician, Collection
Belron
Montreal, QC · National Support Center_QC
- Full-time
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
Added 11 mins ago
M
Assistant General Manager
Movati
Ottawa, ON
- Full-time
…to the General Manager. You’ll coach, develop, and motivate team members to achieve sales and service goals while maintaining a best-in-class member…
Added 25 mins ago
TS
Quality Control Inspector
The Shaw Group Limited
Lantz, NS
- Full-time
…process will mean that you will be an invaluable contributing member of the Operational team and will require someone with a hands-on approach to quality monitoring and problem…
Added 25 mins ago
SM
Diamond Driller
SSR Mining Inc.
Saskatoon, SK
- Full-time
JOIN OUR TEAM: poised for growth and delivering excellence in all that we do.
Added 25 mins ago
LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
As Head of Department, you will play a strategic role in the management and development of our laboratory operations, while actively contributing to team engagement and the continuous…
Added 25 mins ago
C
Community General Manager, Personal Banking ( Charlottetown, PEI)
CIBC
Charlottetown, PE
- Full-time
As a member of the Personal Banking Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on…
Added 25 mins ago
A
Accounting Manager
AccessHR
Rocky Mountain House, AB
- Full-time
…permanent Accounting Manager (internally titled as Accounting Team Lead) in Rocky Mountain House, Alberta. This is an opportunity to be part of a successful and growing organization which…
Added 25 mins ago
KB
Assistant Store Manager - Back-end Ops
Kent Building Supplies
Stellarton, NS
- Full-time
…of which rely heavily on efficient, well‑executed back‑end…
Added 25 mins ago
CR
Director, IT & Broadcast Services
CKUA Radio
AB · Edmonton, AB
- Other
You’ll be a member of CKUA’s Leadership Team and report to the Chief Operating Officer. You’ll have a say in organization-wide decisions and help your team understand the why behind them.
Added 25 mins ago
EM
Caretaker
Edon Management
Wetaskiwin, AB
- Part-time
As a part-time team member, you’ll enjoy health and dental benefits and have opportunities to grow your skills and advance within the company. We provide hands-on training, supportive…
Added 25 mins ago
K
Sea Logistics Customer Care Specialist
Kuehne+Nagel
AB · Edmonton, AB
- Full-time
As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting…
Added 25 mins ago
RV
Pharmacist
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
…Informatics Provider and Ancillary. You will be an integral member of the Regional Digital Health Team. This challenging position seeks an individual who is self-directed, analytical, and…
Added 25 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 25 mins ago
BC
Technician, Collection
Belron Canada inc
Montreal, QC
- Full-time
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
Added 25 mins ago
Manager, Product Transitions
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
…Transitions for an existing vacancy on our Product Transitions team. As a key member of the Transitions Management Team, you’ll oversee cross-functional activities required to ensure…
Added 25 mins ago
Manager, Product Transitions
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
…Transitions for an existing vacancy on our Product Transitions team. As a key member of the Transitions Management Team, you’ll oversee cross-functional activities required to ensure…
Added 25 mins ago
Senior Railway Structures Manager
RailWorks
Ottawa, ON
Minimum of 10 years of experience in railway operations with at least 5 years of experience in the railway infrastructure maintenance, construction, inspections, or design.
Added 25 mins ago
DT
Deskside Support / Field Services in Ottawa
DXC Technology
Ottawa, ON
- Full-time
DXC Technology is seeking a highly motivated team member willing to go through a Security Clearance with the Canadian government, hence the applicant must be a Canadian Citizen with 10…
Added 25 mins ago
E
Registered Nurse (RN) - Casual - Lakeside
Extendicare
Assist - Lakeside LTC (Dunn Ave.)
- Part-time
At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our RN team, you will…

DXC Technology

Deskside Support / Field Services in Ottawa

Ottawa, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: Typically requires 3-5 years general experience, or equivalent combination of experience and college level education
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description:

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.

Our DXC Modern Workplace services enables customers' employees to easily find, understand and engage with IT and their colleagues anytime, anywhere and on any device. We empower a personalized experience that enables employees to work seamlessly and securely.

About The Role

DXC Technology is seeking a highly motivated team member willing to go through a Security Clearance with the Canadian government, hence the applicant must be a Canadian Citizen with 10 years verifiable history on Canadian soil to provide Helpdesk services at a client site in Ottawa, Ontario, Canada. The successful candidate MUST reside in the Ottawa area as work is exclusively onsite.

DXC Technology produces better business outcomes for our clients through our comprehensive Infrastructure Technology Outsourcing Services. Our service excellence, with consistent globally delivered standardized services guarantees clients peace of mind, while our ability to drive innovation ensures clients a compelling strategy for the future

What You´ll Do:

Providing telephone and email support for all applications, proprietary programs and computer equipment used by the firm
Ensuring the 2nd-level support is monitored at all times during hours of operation.
Responding to requests in a courteous, professional, and appropriate manner
Documenting requests using a ticketing system.
Assessing and resolving all support requests based on urgency, type of issue and available resources.
Applying problem-solving techniques to resolve Help Desk issues prior to escalating.
Troubleshooting and diagnosing software and hardware problems and arranging for repairs as appropriate.
Other duties as assigned

Who You Are:

Typically requires 3-5 years general experience, or equivalent combination of experience and college level education
This role requires Security Clearance with the Canadian government, hence the applicant must be a Canadian Citizen with 10 years verifiable history on Canadian soil
Experience in customer facing role either remote or face to face
Superior skills in both written and verbal communication
Problem solving skills
Possess a positive attitude and the drive take care of clients' needs in a professional and courteous manner
Ability to work independently, as well as in a team environment
Produce and maintain a high quality and quantity of productivity which can sometimes be under tight timelines
Competence to prioritize and to redefine priorities when necessary
Knowledgeable in case management processes.
Experience handling stressful situations
Experience with word processing, spreadsheet, presentation, email and database products would be an asset.
Knowledge of Microsoft Windows, Printers, and PDA's, etc.
Documents management system and networking an asset
Ability to lift/move up to 25lbs.
Ability to potentially stand and or walk for long periods.
Bilingualism (French/English)

Work Environment

Work assigned eight-hour shifts, Monday to Friday, full time (May have overtime)

**This position is at client site in Ottawa**

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team - globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $37,800 - $70,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

Provide telephone and email support for applications, proprietary programs, and computer equipment while documenting requests in a ticketing system. Troubleshoot and diagnose software and hardware issues, ensuring 2nd-level support is monitored and requests are resolved professionally.

Requirements

Candidates must be Canadian citizens with 10 years of verifiable history on Canadian soil to obtain government security clearance. The role requires 3-5 years of experience and the ability to work exclusively onsite in Ottawa.

Skills

Helpdesk support
Troubleshooting
Hardware diagnostics
Software support
Ticketing system
Customer service
Communication skills
Problem solving
Case management
Microsoft Windows
Networking
Document management

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
Field Services
IT Outsourcing
Helpdesk
Infrastructure Technology
Security Clearance
Microsoft Windows
Printers
PDAs
Networking
Case Management
Hardware
Software
Troubleshooting
Customer Facing
Technical Support

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