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Added 3 mins ago
KG
Manager, TMF and Earthworks Area
Kinross Gold Corporation
Red Lake, ON
- Full-time
Review designs, drawings, work packages, changes, and technical queries; coordinate constructability, geotechnical, quality, regulatory, and Engineer of Record matters.
Added 3 mins ago
CI
Principal Architect
Camis Inc
Guelph, ON
- Full-time
Establish standards for scalability, reliability, observability, security, performance, and cost optimization.
Added 18 mins ago
V
Senior Software Engineer, AI Developer Experience
Vanta
Remote, Canada
- Full-time
- Remote
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better…
Added 33 mins ago
CE
Network Engineer
Capgemini Engineering
Mississauga, ON
- Full-time
We are seeking an experienced Network Engineer to audit, assess, implement, and deliver end‑to‑end network and connectivity solutions for enterprise and service‑provider customers. You will…
Added 1 hour ago
IS
Engineer, Mechanical
Irving Shipbuilding
Dartmouth, NS
- Full-time
…innovation in shipbuilding? We’re looking for a Mechanical Engineer to join our team and contribute to the planning, construction, and delivery of world-class…
Added 1 hour ago
HR
Ferry Shore Engineer
Halifax Regional Municipality
Halifax, NS
- Full-time
Halifax Regional Municipality (HRM) is inviting applications for Permanent, Full-time position of Shore Engineer with the Ferry Division of Halifax Transit.
Added 1 hour ago
IS
Senior Engineer, Structures
Irving Shipbuilding
Dartmouth, NS
- Full-time
…member of the Hull Engineering group, the Senior Structures Engineer will play a key role in the design, construction, testing/commissioning, and delivery of Royal Canadian Navy and…
Added 1 hour ago
B
Windows System Engineer - Endpoint /SCCM
BeachHead
Toronto, ON
- $61.59 to $73.91 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Windows System Engineer - Endpoint /SCCM. In this position, you will be responsible for managing device compliance,…
Added 1 hour ago
WT
Python & Database Engineer
Wissen Technology
Montreal, QC
- Full-time
We are seeking a Python & Database Engineer with 3–5 years of experience in developing scalable applications, building data pipelines, and optimizing database solutions. The ideal candidate…
Added 1 hour ago
FN
Software Test Engineer II
First National Financial LP
Toronto, ON · East York, ON
- Contract
We are hiring IT Software Test Engineer II within our IT Quality Assurance team!
Added 1 hour ago
MS
Junior Software Engineer, Emergency Call Handling
Motorola Solutions
Ottawa, ON · Gatineau, QC
- Full-time
We are seeking a Software Engineer to join the team developing the VESTA 9-1-1 Call Handling solution. In this role, you will leverage agentic AI to build applications, automate DevOps and…
Added 2 hours ago
DT
Onsite Field Services Technician, Sudbury - Polycom
DXC Technology
ON · CAN ON Home based (CSC Location)
- Full-time
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal…
Added 2 hours ago
MS
Junior Software Engineer, Emergency Call Handling
Motorola Solutions
Gatineau, QC
- Full-time
We are seeking a Software Engineer to join the team developing the VESTA 9-1-1 Call Handling solution. In this role, you will leverage agentic AI to build applications, automate DevOps and…
Added 2 hours ago
RB
Lead AI Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking an accomplished Lead AI Engineer to design, develop, and implement AI-driven solutions within our software development lifecycle. You will lead enterprise-scale AI…
Added 2 hours ago
R
Lead AI Engineer
RBC
Toronto, ON
- Full-time
We are seeking an accomplished Lead AI Engineer to design, develop, and implement AI-driven solutions within our software development lifecycle. You will lead enterprise-scale AI…
Added 2 hours ago
AC
MEP Field Specialist
Accenture Construct
Toronto, ON
- Full-time
Added 2 hours ago
HO
Senior AI Engineer
Hydro One
Toronto, ON
- $90 to $110 CAD / hour
- Contract
We are looking for a Senior AI / Generative AI Engineer to design, build, and scale production-grade AI systems and intelligent agents, integrating advanced AI capabilities into enterprise…
Added 2 hours ago
G
Senior Software Engineer
GryphTech
Mississauga, ON
- Full-time
Senior Software Engineer (AI-First Engineering)Position Summary
Added 2 hours ago
MS
Software Developer II
Motorola Solutions
Vancouver, BC
- Full-time
Motorola Solutions’ Video Division is defining the future of the security industry through innovative end-to-end solutions. We’re changing the landscape of the surveillance industry through…
Added 2 hours ago
BQ
QNX Quality Manager
BlackBerry QNX
Ottawa, ON
- Full-time
Experience as an embedded software project manager or embedded software developer or quality engineer or internal auditor or process engineer with a desire and ability to learn quality.
Added 2 hours ago
B
QNX Quality Manager
BlackBerry
Ottawa, ON
- Full-time
Experience as an embedded software project manager or embedded software developer or quality engineer or internal auditor or process engineer with a desire and ability to learn quality.
Added 3 hours ago
RG
Senior D365 F&O Platform Developer
R2 Global
Toronto, ON
- Full-time
Senior Platform Engineer – Dynamics 365 Finance & Operations
Added 3 hours ago
Senior Power Systems Architect
Bell
Toronto, ON
Hardware, Vendor and Security Compliance: Evaluate traditional power infrastructure hardware (such as rectifiers, DC plants, and battery/generator systems) and manage vendor roadmaps to…
Added 3 hours ago
'
Cloud Network Engineer
''
Florenceville-Bristol, NB
- Full-time
- Other
Reporting to the Manager of Network Services, the Network Engineer is responsible for supporting, operating, and evolving enterprise network infrastructure across on-prem and cloud…
Added 3 hours ago
SM
RQ00824 – Security Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Security Architect with extensive experience in Cyber Security Incident Response (CSIRT/SOC), incident coordination, security program maturity, and hands-on Zero…

DXC Technology

Onsite Field Services Technician, Sudbury - Polycom

ON, Canada
CAN ON Home based (CSC Location), Canada

Full-time

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Job details

Job type: Full-time
Experience: 2-5 years of IT technical support experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description:

Onsite Field Services Technician, Sudbury, ON.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Essential Job Functions

Responsible for maintenance/upkeep of all Polycom Conference rooms in the surrounding area.
Responsible for installing new and scheduling and refreshing existing Polycom units in the environment.
Responsible for android TV boxes installed in the plants.
Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process. Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
Coordinates and/or conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria. Measures, maintains, and documents team performance in relation to established goals, time frames and service levels. Revises plans, as necessary.
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal computers, in accordance with established guidelines and procedures.
Provides guidance and training to client population on system and products to eliminate recurring errors for systems/products. Escalates issues or concerns as appropriate. Recommends changes to procedures and processes; implements as approved.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Creates and maintains systems software and hardware documentation and assesses system information where appropriate.
Understands Tablets, troubleshooting and Android functionalities.

Basic Qualifications

Must have High School diploma or G.E.D.
College diploma or University degree in a computer related field is an asset
2-5 years of IT technical support experience
Experience with recent Windows operating systems, Windows 10, 11 preferably in an enterprise environment.
Experience with use of Office 365 products preferably in an enterprise environment (Word, Excel, PowerPoint, Teams, SharePoint, Outlook)
Experience with solving computer-related technical problems both hardware and software (ie. Office 365, SAP)
Experience with following company escalation policies

Other Qualifications

Experience with Polycom Video conferencing solutions and support an asset.
Strong interpersonal skills for interacting with team members and clients
Strong communication skills, both oral and written
Strong organization skills to balance and prioritize work
Strong analytical and problem-solving skills
Good initiative and proactivity
Experience with Service Now ticketing system
Networking Experience and ability to troubleshoot basic to complex network problems
Experience with Mobile devices such as tablets and phones (Android and IOS).
Knowledge of MDM functionality and Mobility Device security (E.G. Samsung Knox).
Experience with Cisco Call Manager
Experience with Lenovo/Dell hardware an asset.
Experience working with and basic understanding of Microsoft InTune.

Work Environment

Client or office environment – onsite at client facility
On Call could be requested of you.
Monday – Friday days.
Shift Schedule: 8-hour days.

Certifications

CompTIA A+ Certification current or previous considered an asset
CompTIA Network+ or CCNA considered an asset.

** This role is ONSITE in Sudbury, Ontario **

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

The technician is responsible for the maintenance, installation, and support of Polycom conference room equipment and Android TV boxes. They will interface with end users to resolve complex technical issues and coordinate equipment installation and system changes.

Requirements

Candidates must have a high school diploma and 2-5 years of IT technical support experience in an enterprise environment. Proficiency with Windows operating systems, Office 365, and networking troubleshooting is required.

Skills

Polycom
IT technical support
Windows 10
Windows 11
Office 365
Service Now
Networking
Troubleshooting
Mobile device management
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
Hardware maintenance

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness program
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Polycom
IT Support
Windows 10
Windows 11
Office 365
Service Now
Networking
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
CompTIA A+
CompTIA Network+
CCNA
Hardware
Software
Enterprise Environment
Technical Support
Field Services
Managed Infrastructure Services
Troubleshooting
Mobile Device Management
ICMS
Documentation

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