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Added 1 min ago
SH
Critical Care/ICU Nurse -Trainee
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…
Added 1 min ago
KB
Department Manager - Lighting/Electrical/Plumbing
Kent Building Supplies
Fredericton, NB
- Full-time
Typical career steps are to manage larger departments prior to becoming an assistant store manager.
Added 1 min ago
KB
Truck Driver Class 3 Boom/Hitchhiker
Kent Building Supplies
Grand Falls-Windsor, NL
- Full-time
…invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 1 min ago
EC
Mental Health & Addiction Treatment Sup Workr
EHN Canada
Saskatoon, SK
- $21 to $23 CAD / hour
- Full-time
The Mental Health & Addictions Support Worker helps coordinate and deliver safe, person-centered, trauma-informed care to clients and provides support and education throughout their…
Added 1 min ago
BI
Business Development Specialist, BMO Insurance
BMO Insurance
Toronto, ON
- Full-time
Consults with MGAs to promote BMO Life Assurance product and services to their brokers, including determining the application of the sales strategy for sales calls to prospect MGAs and…
Added 1 min ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…effectiveness of Internal Controls and Financial Processes to support the successful execution of our internal audit framework built on an enterprise risk management governance model. You…
Added 1 min ago
T
Personal Banker Trainee - Westmount, Greene (Full time)
TD
Montreal, QC
- Full-time
Proficiency in software tools including MS Office, and internet application
Added 1 min ago
W
Manager IT, Enterprise Architecture
WorkSafeBC
Richmond, BC
- Full-time
We’re looking for a Manager IT, Enterprise Architecture to lead the development and evolution of WorkSafeBC’s enterprise architecture practice and help shape the organization’s future…
Added 1 min ago
NF
District Sales Manager- Calgary
Neo Financial
Calgary, AB
- Full-time
Support Store Manager Success: Act as a key resource and support system for your Store Managers, providing guidance, coaching, and mentorship to ensure their individual and store-level…
Added 1 min ago
W
Human Resources Manager
WellnessLiving
Vaughan, ON
- Full-time
We’re looking for a Human Resources Manager to lead day-to-day HR operations and support our team across Canada and the United States. Reporting to the Director of Finance, you’ll manage…
Added 1 min ago
N
Coordinator, Leaves (Temporary)
Nutrien
Calgary, AB
- Temporary
This is a temporary position for a 12-month term. Reporting to the Benefits Administration Manager, the Coordinator, Leaves, is responsible for the full lifecycle of an employee's leave of…
Added 1 min ago
UO
Manager, Digital Futures Institute
University of Calgary
Calgary, AB
- Full-time
The Manager, Digital Futures Institute, will work with a wide range of partner and strongly contributes to the success of the Digital Futures Institute and outcomes of the projects within.…
Added 1 min ago
N
Co-Op, Transportation Ops
Nutrien
Calgary, AB
- Internship
Reporting to the Manager, Transportation and Distribution Commercial (Fleet), the Co-op Student, is responsible for supporting the entire T&D Commercial team as we work to ensure a…
Added 1 min ago
J
Municipal Roadways Engineer
Jacobs
Burnaby, BC
- $135,000 to $175,000 USD / year
- Full-time
Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the…
Added 1 min ago
TO
Project Manager, External Engagement
Town of Oakville
Oakville, ON
- Full-time
…project schedule and coordinate with the technical Project Manager to ensure engagement and communications requirements support project milestones and construction…
Added 1 min ago
TL
Employment Law Legal Assistant/Law Clerk (Hybrid)
The Law Office Management Association (TLOMA)
Markham, ON
- Full-time
Provide legal administrative and clerical support as required.
Added 1 min ago
N
Coordinator, Leaves (Temporary)
Nutrien
Saskatoon, SK
- Temporary
This is a temporary position for a 12-month term. Reporting to the Benefits Administration Manager, the Coordinator, Leaves, is responsible for the full lifecycle of an employee's leave of…
Added 1 min ago
IC
IT Manager
i24 Call Management Solutions
Montreal, QC
- Part-time
i24 Call Management Solutions is seeking an experienced IT Manager to take operational ownership of its technology in a 24/7 operation. The successful candidate will be responsible for a…
Added 1 min ago
MH
Manager, Digital Marketing
Mattamy Homes
Toronto, ON
- Full-time
…homebuilders connects with homebuyers across the country. As Manager, Digital Marketing, you’ll lead high-investment, integrated media initiatives across the full community lifecycle – from…
Added 1 min ago
AW
Manager, Software Engineering - 12 Month Temporary
Aviso Wealth
Remote, Canada
- $145,000 to $160,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for a 12 Month Temporary Manager, Software Engineering to join our Technology Team.
Added 1 min ago
General Duty Nurse (N2) - Emergency - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 min ago
Health Care Aide - SMHC
Winnipeg Regional Health Authority
Selkirk, MB
Department / Unit: Clinical Support - Float Pool SMHC
Added 1 min ago
General Duty Nurse (N2) - Emergency - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 min ago
Critical Care/ICU Nurse -Trainee
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…
Added 1 min ago
Critical Care/ICU Nurse - Trainee
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…

DXC Technology

Onsite Field Services Technician, Sudbury - Polycom

ON, Canada
CAN ON Home based (CSC Location), Canada

Full-time

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Job details

Job type: Full-time
Experience: 2-5 years of IT technical support experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description:

Onsite Field Services Technician, Sudbury, ON.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Essential Job Functions

Responsible for maintenance/upkeep of all Polycom Conference rooms in the surrounding area.
Responsible for installing new and scheduling and refreshing existing Polycom units in the environment.
Responsible for android TV boxes installed in the plants.
Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process. Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
Coordinates and/or conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria. Measures, maintains, and documents team performance in relation to established goals, time frames and service levels. Revises plans, as necessary.
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal computers, in accordance with established guidelines and procedures.
Provides guidance and training to client population on system and products to eliminate recurring errors for systems/products. Escalates issues or concerns as appropriate. Recommends changes to procedures and processes; implements as approved.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Creates and maintains systems software and hardware documentation and assesses system information where appropriate.
Understands Tablets, troubleshooting and Android functionalities.

Basic Qualifications

Must have High School diploma or G.E.D.
College diploma or University degree in a computer related field is an asset
2-5 years of IT technical support experience
Experience with recent Windows operating systems, Windows 10, 11 preferably in an enterprise environment.
Experience with use of Office 365 products preferably in an enterprise environment (Word, Excel, PowerPoint, Teams, SharePoint, Outlook)
Experience with solving computer-related technical problems both hardware and software (ie. Office 365, SAP)
Experience with following company escalation policies

Other Qualifications

Experience with Polycom Video conferencing solutions and support an asset.
Strong interpersonal skills for interacting with team members and clients
Strong communication skills, both oral and written
Strong organization skills to balance and prioritize work
Strong analytical and problem-solving skills
Good initiative and proactivity
Experience with Service Now ticketing system
Networking Experience and ability to troubleshoot basic to complex network problems
Experience with Mobile devices such as tablets and phones (Android and IOS).
Knowledge of MDM functionality and Mobility Device security (E.G. Samsung Knox).
Experience with Cisco Call Manager
Experience with Lenovo/Dell hardware an asset.
Experience working with and basic understanding of Microsoft InTune.

Work Environment

Client or office environment – onsite at client facility
On Call could be requested of you.
Monday – Friday days.
Shift Schedule: 8-hour days.

Certifications

CompTIA A+ Certification current or previous considered an asset
CompTIA Network+ or CCNA considered an asset.

** This role is ONSITE in Sudbury, Ontario **

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

The technician is responsible for the maintenance, installation, and support of Polycom conference room equipment and Android TV boxes. They will interface with end users to resolve complex technical issues and coordinate equipment installation and system changes.

Requirements

Candidates must have a high school diploma and 2-5 years of IT technical support experience in an enterprise environment. Proficiency with Windows operating systems, Office 365, and networking troubleshooting is required.

Skills

Polycom
IT technical support
Windows 10
Windows 11
Office 365
Service Now
Networking
Troubleshooting
Mobile device management
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
Hardware maintenance

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness program
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Polycom
IT Support
Windows 10
Windows 11
Office 365
Service Now
Networking
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
CompTIA A+
CompTIA Network+
CCNA
Hardware
Software
Enterprise Environment
Technical Support
Field Services
Managed Infrastructure Services
Troubleshooting
Mobile Device Management
ICMS
Documentation

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