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Added 24 mins ago
UO
Manager, Digital Futures Institute
University of Calgary
Calgary, AB
- Full-time
The Manager, Digital Futures Institute, will work with a wide range of partner and strongly contributes to the success of the Digital Futures Institute and outcomes of the projects within.…
Added 24 mins ago
L
Salon Business Partner (Vancouver, Whiterock, Surrey, Delta & Richmond)
L'Oréal
Vancouver, BC
- Full-time
Our vision is to inspire the Beauty Community to make the world a more colorful place. We are committed to developing an atmosphere where every member of our Beauty Community feels…
Added 24 mins ago
MT
Specialist, Business Development
Miller Thomson LLP
Toronto, ON
- Full-time
Support onboarding of lateral hires within the Disputes group, including developing announcements and social media content.
Added 24 mins ago
TO
Project Manager, External Engagement
Town of Oakville
Oakville, ON
- Full-time
The position serves as a key liaison between the Town, businesses, residents, community organizations, Council, and other interested parties, providing strategic advice, addressing project…
Added 24 mins ago
MH
Manager, Digital Marketing
Mattamy Homes
Toronto, ON
- Full-time
…homebuilders connects with homebuyers across the country. As Manager, Digital Marketing, you’ll lead high-investment, integrated media initiatives across the full community lifecycle – from…
Added 24 mins ago
PROJECT MANAGER BUS TRANSFORMATION
City of Toronto
Toronto, ON
Recommends to Manager for the overall scheduling of projects. Communicates to Manager any potential situations of media attention; makes recommendation on course of action and ensures the…
Added 24 mins ago
Senior Manager Enterprise Brand Strategy
Purolator
ON · Mississauga, ON
-Drive alignment across brand, product, digital, communications, customer experience, sponsorships, partnerships, social media, events, and demand generation.
Added 54 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…for the City of Saint John. Housed within the Development and Community Services area of the City of Saint John and under the direct supervision of the Growth Manager, the Growth…
Added 54 mins ago
RP
Leasing Consultant-Odenak
Rhapsody Property Management Services
Ottawa, ON
- $45,000 to $50,000 CAD / year
- Full-time
Functional knowledge of various Social Media tools and best practices.
Added 54 mins ago
AE
Communications Coordinator
Agnico Eagle Mines Limited
Timmins, ON
- Full-time
Reporting to the Communications Manager, you will be part of the Communications Department. Working closely with local operational leadership, Human Resources, Community Relations and…
Added 54 mins ago
L
Marketing/SL Manager/Gestionnaire marketing et location spécialisée
Leyad
Montreal, QC
- Full-time
Oversee social media, website content, digital marketing initiatives, and public relations to strengthen brand presence and community engagement.
Added 54 mins ago
EC
Brand Marketing Manager
Excalibur Crossbow Inc.
Kitchener, ON
- Full-time
…engagement, and support business growth by leading digital marketing, social media, content development, creative projects, media partnerships, and brand ambassador…
Added 1 hour ago
IN
Communications Manager
International Needs Canada
Hamilton, ON
- Full-time
Balance maintaining and improving existing processes - appeals, website, donor reports, social media - with deliberately growing new areas, particularly partnership development (churches,…
Added 1 hour ago
HP
Marketing & Communications Manager
Halifax Pride
Halifax, NS
- Full-time
…than being responsible for all content creation or day-to-day social media…
Added 1 hour ago
DT
Onsite Field Services Technician, Sudbury - Polycom
DXC Technology
ON · CAN ON Home based (CSC Location)
- Full-time
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing,…
Added 1 hour ago
T&
Finance Manager, Financial Accounting & Reporting
Turner & Townsend
Toronto, ON
- Full-time
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
Added 2 hours ago
OO
Lead, Integrated Campaigns and Activations (14-Month Fixed Term Contract)
OCS Ontario Cannabis Store
Toronto, ON
- Contract
Reporting to the Manager, Corporate Communications , the Lead, Integrated Campaigns and Activation is responsible for planning, leading and evaluating integrated, multi-channel campaigns…
Added 3 hours ago
AG
Chef de projet et opérations clients
Adelphi Group
Montreal, QC
- Full-time
Omnicom Media Montréal, c’est mille + 1 histoires racontées par plus de 200 collègues et ami.e.s qui se spécialisent en planification média, en stratégie d'affaires, en gestion de projet et…
Added 3 hours ago
BI
Influencer Manager Coordinator - Dead by Daylight - Internship Winter 2027
Behaviour Interactive
Toronto, ON
- Internship
· Be part of a thriving intern community and enjoy exclusive events throughout your internship, including networking opportunities, social activities, fun team-building experiences and…
Added 3 hours ago
TG
Social Media & Content Specialist
The Green Beaver Company
Hawkesbury, ON
- Full-time
As the Social Media & Content Specialist, you will be responsible for shaping how Green Beaver shows up across social and digital channels. Working closely with the marketing team, you will…
Added 3 hours ago
Practice Manager
VetStrategy / Daubigny
Embrun, ON
Design and implement local marketing initiatives, including social media management, promotional events, and community engagement activities, to boost client engagement and attract new…
Added 3 hours ago
T&
Finance Manager, Financial Accounting & Reporting
Turner & Townsend
Toronto, ON
- Full-time
Join our social media conversations for more information about Turner & Townsend and our exciting future projects:
Added 5 hours ago
DH
Events and Outreach Coordinator
Dartmouth Heritage Museum
Dartmouth, NS
- Full-time
Experience with event planning, facilitation, marketing, social media, and community outreach.
Added 5 hours ago
OF
Studio Manager
Orangetheory Fitness 10076
AB · Grande Prairie, AB
- $25 to $30 CAD / hour
- Full-time
…and look for ways to make things better. You enjoy marketing, social media, events, and getting involved in the…
Added 11 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…for the City of Saint John. Housed within the Development and Community Services area of the City of Saint John and under the direct supervision of the Growth Manager, the Growth…

DXC Technology

Onsite Field Services Technician, Sudbury - Polycom

ON, Canada
CAN ON Home based (CSC Location), Canada

Full-time

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Job details

Job type: Full-time
Experience: 2-5 years of IT technical support experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description:

Onsite Field Services Technician, Sudbury, ON.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Essential Job Functions

Responsible for maintenance/upkeep of all Polycom Conference rooms in the surrounding area.
Responsible for installing new and scheduling and refreshing existing Polycom units in the environment.
Responsible for android TV boxes installed in the plants.
Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process. Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
Coordinates and/or conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria. Measures, maintains, and documents team performance in relation to established goals, time frames and service levels. Revises plans, as necessary.
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal computers, in accordance with established guidelines and procedures.
Provides guidance and training to client population on system and products to eliminate recurring errors for systems/products. Escalates issues or concerns as appropriate. Recommends changes to procedures and processes; implements as approved.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Creates and maintains systems software and hardware documentation and assesses system information where appropriate.
Understands Tablets, troubleshooting and Android functionalities.

Basic Qualifications

Must have High School diploma or G.E.D.
College diploma or University degree in a computer related field is an asset
2-5 years of IT technical support experience
Experience with recent Windows operating systems, Windows 10, 11 preferably in an enterprise environment.
Experience with use of Office 365 products preferably in an enterprise environment (Word, Excel, PowerPoint, Teams, SharePoint, Outlook)
Experience with solving computer-related technical problems both hardware and software (ie. Office 365, SAP)
Experience with following company escalation policies

Other Qualifications

Experience with Polycom Video conferencing solutions and support an asset.
Strong interpersonal skills for interacting with team members and clients
Strong communication skills, both oral and written
Strong organization skills to balance and prioritize work
Strong analytical and problem-solving skills
Good initiative and proactivity
Experience with Service Now ticketing system
Networking Experience and ability to troubleshoot basic to complex network problems
Experience with Mobile devices such as tablets and phones (Android and IOS).
Knowledge of MDM functionality and Mobility Device security (E.G. Samsung Knox).
Experience with Cisco Call Manager
Experience with Lenovo/Dell hardware an asset.
Experience working with and basic understanding of Microsoft InTune.

Work Environment

Client or office environment – onsite at client facility
On Call could be requested of you.
Monday – Friday days.
Shift Schedule: 8-hour days.

Certifications

CompTIA A+ Certification current or previous considered an asset
CompTIA Network+ or CCNA considered an asset.

** This role is ONSITE in Sudbury, Ontario **

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

The technician is responsible for the maintenance, installation, and support of Polycom conference room equipment and Android TV boxes. They will interface with end users to resolve complex technical issues and coordinate equipment installation and system changes.

Requirements

Candidates must have a high school diploma and 2-5 years of IT technical support experience in an enterprise environment. Proficiency with Windows operating systems, Office 365, and networking troubleshooting is required.

Skills

Polycom
IT technical support
Windows 10
Windows 11
Office 365
Service Now
Networking
Troubleshooting
Mobile device management
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
Hardware maintenance

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness program
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Polycom
IT Support
Windows 10
Windows 11
Office 365
Service Now
Networking
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
CompTIA A+
CompTIA Network+
CCNA
Hardware
Software
Enterprise Environment
Technical Support
Field Services
Managed Infrastructure Services
Troubleshooting
Mobile Device Management
ICMS
Documentation

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