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Added 13 mins ago
FR
Lead Software Engineer, Full-Stack Applications - AI Fluent
Fitch Ratings
Toronto, ON
- $180,000 to $220,000 CAD / year
- Full-time
Lead Software Engineer, Full-Stack Applications – AI Fluent
Added 1 hour ago
T
Senior Data Engineer
Taiv
Winnipeg, MB
- Full-time
…advertisers on the platform, and the output of our in-house computer vision models. We're hiring a Senior Data Engineer to own how that data is modeled, moved, and reported on. You'll…
Added 1 hour ago
Software Development Engineer, Amazon Fulfillment Technologies (AFT) - Outbound/Flow, AFT Outbound Execution Teams
Amazon
Toronto, ON
Are you seeking an environment where you can apply state-of-the-art computer science techniques, work with latest tools and technologies, and use huge amounts of data to solve real-world…
Added 1 hour ago
C
Lead Middleware Platform Engineer (contract)
Capgemini
Montreal, QC
- Contract
We are looking for a Lead Middleware Platform Engineer to lead the design, implementation, automation, and operationalization of a next-generation data and RDF platform for a global…
Added 1 hour ago
C
Production Support Engineer (contract)
Capgemini
Montreal, QC
- Contract
Seeking a Senior Oracle Financials EBS R12 Support Engineer to support and maintain Oracle Financials applications, customizations, integrations, and financial data flows. The ideal…
Added 2 hours ago
AL
Certification and Testing Manager
Applus+ Laboratories
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
Professional Engineer (PE or P.Eng.) designation.
Added 2 hours ago
HR
Senior Software Engineer – Haptic Control for Defense and Dual-Use Drones and Vehicles (Rust)
Haply Robotics
Montreal, QC
- Full-time
Video pipelines (GStreamer) and on-device computer vision or object detection.
Added 2 hours ago
Software Dev Engineer, AWS Transactional Services
Amazon
Toronto, ON
- Bachelor's degree in computer science or equivalent
Added 3 hours ago
II
Sr. SDET Engineer
ITC Infotech
Vancouver, BC
- $81,194 to $117,853 CAD / year
- Full-time
…globally recognized as a leader in sustainability. The group's vision is to achieve world-class performance and create growing value for both the Indian economy and its stakeholders. This…
Added 3 hours ago
LC
Quality Engineer
Linamar Corporation
Winnipeg, MB
- Full-time
Reporting directly to the Quality Assurance Manager, Quality Engineer performs execution of Quality Engineering systems including; handling of nonconforming materials, Corrective/Preventive…
Added 3 hours ago
MF
Staff Software Engineer
Magnet Forensics
Canada
- Full-time
We’re looking for a seasoned Staff Software Engineer who thrives on technical depth and broad influence. You’re as comfortable designing architecture as you are shipping code, and you care…
Added 4 hours ago
FG
Lead Software Engineer, Full-Stack Applications - AI Fluent
Fitch Group
Toronto, ON
- $180,000 to $220,000 CAD / year
Lead Software Engineer, Full-Stack Applications – AI Fluent
Added 6 hours ago
Analyst, Material Pricing
Celestica International LP
Toronto, ON
Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
Added 11 hours ago
EI
Lab Technician
Ecolab Inc.
Calgary, AB
- Full-time
…projects and wants to contribute to the future of scalable computer cooling…
Added 14 hours ago
RL
Lead, Manufacturing Engineer
Rocket Lab
Toronto, ON
- Full-time
This position may require prolonged periods of sitting, standing, walking, computer work, and occasional exposure to moderate levels of noise, dust, and fumes in production areas.
Added 15 hours ago
M
Senior Software Engineer
Microsoft
Vancouver, BC
- Full-time
As a Senior Software Engineer, you will be a hands-on technical leader working across the PowerPoint for the web stack. You will design and deliver end-to-end AI-powered features, from…
Added 17 hours ago
L
Senior Technical Recruiter
LiveKit
Canada
- Full-time
You can hold a real conversation with an engineer about their work
Added 17 hours ago
A
AI Architect, Manager
Avanade
Toronto, ON
- Full-time
…(frameworks such as TensorFlow, CUDA, ONNX, Caffe, etc. preferred), Computer Vision and other Azure Data and AI…
Added 17 hours ago
N
Senior Data Reliability Developer
nesto
Canada
- Full-time
…won't just be "checking results"; you will be a specialized engineer focused on the integrity, reliability, and scalability of our data pipelines. You will collaborate closely with Data…
Added 17 hours ago
VB
Senior C++ Software Engineer - VxWorks
Vaco by Highspring
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $140,000 CAD / year
- Full-time
Bachelor's degree in software, Computer, or Electrical Engineering or Computer Science
Added 17 hours ago
SI
Engineer - Manufacturing
Skyjack Inc.
Guelph, ON
- Full-time
Preference will be given to candidates registered or working towards becoming a Professional Engineer in Ontario.
Added 17 hours ago
Aircraft Maintenance Engineer - Calgary
WestJet Group
Calgary, AB
Looking for the ideal aviation career? Join our highly skilled team as an Aircraft Maintenance Engineer and contribute to the safe and efficient daily maintenance on our fleet of aircraft-…
Added 18 hours ago
D
Principal Software Engineer, Docker Hardened Images
Docker
Remote, Canada
- Full-time
- Remote
…security-conscious environments. We're looking for a Principal Software Engineer to set the long-term technical direction for this catalogue and shape how the broader container security…
Added 19 hours ago
G
Web Developer
GAIN
Vancouver, BC
- $65,000 to $75,000 CAD / year
- Full-time
…Individually and together, our specialist teams provide the vision, data, and confidence brands and organizations need to make braver, more impactful…
Added 19 hours ago
TI
Web Developer
This is Gain Ltd
Remote, Canada
- $65,000 to $75,000 CAD / year
- Full-time
- Remote
…Individually and together, our specialist teams provide the vision, data, and confidence brands and organizations need to make braver, more impactful…

DXC Technology

Onsite Field Services Technician, Sudbury - Polycom

ON, Canada
CAN ON Home based (CSC Location), Canada

Full-time

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Job details

Job type: Full-time
Experience: 2-5 years of IT technical support experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description:

Onsite Field Services Technician, Sudbury, ON.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Essential Job Functions

Responsible for maintenance/upkeep of all Polycom Conference rooms in the surrounding area.
Responsible for installing new and scheduling and refreshing existing Polycom units in the environment.
Responsible for android TV boxes installed in the plants.
Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process. Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
Coordinates and/or conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria. Measures, maintains, and documents team performance in relation to established goals, time frames and service levels. Revises plans, as necessary.
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal computers, in accordance with established guidelines and procedures.
Provides guidance and training to client population on system and products to eliminate recurring errors for systems/products. Escalates issues or concerns as appropriate. Recommends changes to procedures and processes; implements as approved.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Creates and maintains systems software and hardware documentation and assesses system information where appropriate.
Understands Tablets, troubleshooting and Android functionalities.

Basic Qualifications

Must have High School diploma or G.E.D.
College diploma or University degree in a computer related field is an asset
2-5 years of IT technical support experience
Experience with recent Windows operating systems, Windows 10, 11 preferably in an enterprise environment.
Experience with use of Office 365 products preferably in an enterprise environment (Word, Excel, PowerPoint, Teams, SharePoint, Outlook)
Experience with solving computer-related technical problems both hardware and software (ie. Office 365, SAP)
Experience with following company escalation policies

Other Qualifications

Experience with Polycom Video conferencing solutions and support an asset.
Strong interpersonal skills for interacting with team members and clients
Strong communication skills, both oral and written
Strong organization skills to balance and prioritize work
Strong analytical and problem-solving skills
Good initiative and proactivity
Experience with Service Now ticketing system
Networking Experience and ability to troubleshoot basic to complex network problems
Experience with Mobile devices such as tablets and phones (Android and IOS).
Knowledge of MDM functionality and Mobility Device security (E.G. Samsung Knox).
Experience with Cisco Call Manager
Experience with Lenovo/Dell hardware an asset.
Experience working with and basic understanding of Microsoft InTune.

Work Environment

Client or office environment – onsite at client facility
On Call could be requested of you.
Monday – Friday days.
Shift Schedule: 8-hour days.

Certifications

CompTIA A+ Certification current or previous considered an asset
CompTIA Network+ or CCNA considered an asset.

** This role is ONSITE in Sudbury, Ontario **

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

The technician is responsible for the maintenance, installation, and support of Polycom conference room equipment and Android TV boxes. They will interface with end users to resolve complex technical issues and coordinate equipment installation and system changes.

Requirements

Candidates must have a high school diploma and 2-5 years of IT technical support experience in an enterprise environment. Proficiency with Windows operating systems, Office 365, and networking troubleshooting is required.

Skills

Polycom
IT technical support
Windows 10
Windows 11
Office 365
Service Now
Networking
Troubleshooting
Mobile device management
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
Hardware maintenance

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness program
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Polycom
IT Support
Windows 10
Windows 11
Office 365
Service Now
Networking
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
CompTIA A+
CompTIA Network+
CCNA
Hardware
Software
Enterprise Environment
Technical Support
Field Services
Managed Infrastructure Services
Troubleshooting
Mobile Device Management
ICMS
Documentation

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