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Added 7 mins ago
BB
Engineer, Cloud Operations
Bed Bath & Beyond
Brampton, ON
- Full-time
Sleep Country Canada is looking for a Junior Cloud Engineer to play a critical role in supporting day-to-day operations of the organization’s cloud infrastructure, helping ensure systems…
Added 7 mins ago
B
Windows System Engineer - Endpoint /SCCM
BeachHead
Toronto, ON
- $61.59 to $73.91 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Windows System Engineer - Endpoint /SCCM. In this position, you will be responsible for managing device compliance,…
Added 7 mins ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Saskatoon, SK
- Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 7 mins ago
C-
Technical Sales and Field Service Engineer
Captiveaire - Region 114 Western PA
Ottawa, ON
- Full-time
Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications…
Added 22 mins ago
Senior Crypto Engineer
Scotiabank
Toronto, ON
As a Senior Crypto Engineer, you will be a core member of the Engineering pillar, responsible for responsible for the design, building, and patterning of security solutions into…
Added 37 mins ago
SR
Geotechnical Project Manager – Intermediate to Senior
Skyline Recruitment Ltd
Ottawa, ON
- Full-time
Coordinate field investigations, drilling programs, laboratory testing and construction-related geotechnical services.
Added 37 mins ago
WT
.NET Engineer
Wissen Technology
Calgary, AB
- Full-time
We are seeking a highly skilled .NET Engineer with strong Python development experience to join our engineering team. The ideal candidate will be responsible for designing, developing, and…
Added 52 mins ago
WD
Sr. Software Engineer - Emerging Technology
Walt Disney Animation Studios
Vancouver, BC
- $120,700 to $161,800 CAD / year
- Full-time
The Emerging Technology Sr. Software Engineer will collaborate with engineering and production teams to build supportive tooling and agentic workflows, focusing on templates and frameworks…
Added 1 hour ago
CD
Mechatronics Engineer
Convergence Design Services
Arnprior, ON
- Full-time
…speed, creativity, and real engineering depth. If you’re an engineer who loves solving hard physics problems, shipping real hardware, and seeing your work operate in the real world, you’ll…
Added 1 hour ago
K
Senior Project Manager - NET
Kinectrics
Toronto, ON
- Contract
Provide leadership to multidisciplinary project teams consisting of engineering, design, procurement, quality, manufacturing, testing, operations, and field services personnel.
Added 1 hour ago
A
Student Project Coordinator
AtkinsRéalis
Mississauga, ON
- Full-time
…a supporting role in the preparation and execution of Candu Field Services work. In this event, the incumbent will be responsible for supporting field services teams and ensuring all…
Added 1 hour ago
M
Sr. AI/ML Engineer, RAIB
McKesson
Mississauga, ON
- Full-time
…healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of…
Added 1 hour ago
TO
Manager, Roads and Stormwater Operations Maintenance
Town of Caledon
Bolton, ON
- Full-time
…management, and delivery of maintenance activities, contracts, and services to the community for the Roads and Stormwater Operations/Maintenance section within Public Works. You will…
Added 1 hour ago
N
Sr. Software Engineer
Nascent
Toronto, ON
- Full-time
We’re looking for a Senior Software Engineer who owns the work from idea to production; someone who sees what needs to be built, figures out the best way to build it, and makes it happen.…
Added 1 hour ago
RI
Frontend Developer
Rivago Infotech Inc
Toronto, ON
- Contract
· Familiarity with AWS, its services and the ability to integrate them into applications will be key for this role.Responsibilities
Added 1 hour ago
CI
Principal Architect
Camis Inc
Guelph, ON
- Full-time
…user-friendly reservation software and best-in-class call center services. Trusted by over 1,300 government-operated parks, campgrounds, harbors, and marinas across North America, Camis is…
Added 1 hour ago
D
Professional Solution Development Engineer
Dematic
Mississauga, ON
- Full-time
Dematic is looking for a Solution Development Engineer to create safe, competitive, and customer-centered solutions in two main areas: Lifecycle Solutions and Services contracts, and…
Added 1 hour ago
FG
Tool Design Engineer
Freudenberg Group
Tillsonburg, ON
- Full-time
Creates purchase requisitions, customer quotations on product cost and lead times, and obtains vendor bids on equipment repair services
Added 2 hours ago
IO
Senior Geotechnical Engineer - Kearl
Imperial Oil
Edmonton, AB
- Full-time
As an Senior Geotechnical Engineer supporting Kearl’s Dam Safety program, you will be responsible for preparing scopes and overseeing geotechnical investigations, design, construction, and…
Added 2 hours ago
SB
Network Support Engineer
Sharp Brains
Kelowna, BC
- Contract
Network L1 Field Engineer – Dispatch | Kelowna, BC, Canada
Added 2 hours ago
S
Water Resource Engineer
Stantec
Saskatoon, SK
- Full-time
…provide planning, engineering, and infrastructure management services that respond to our clients’ needs and improve the overall transportation experience. Join our team and help us keep…
Added 2 hours ago
KG
Professional Solution Development Engineer
KION Group
Mississauga, ON
- Full-time
Dematic is looking for a Solution Development Engineer to create safe, competitive, and customer-centered solutions in two main areas: Lifecycle Solutions and Services contracts, and…
Added 2 hours ago
GI
Sales Coordinator
GuestTek Interactive Entertainment Ltd.
Calgary, AB
- Full-time
Coordinate and Administer sales related activity for their assigned Sales team which consists of the Sales Coordinator, Sales Engineer, and Regional Sales Manager.
Added 2 hours ago
AE
Construction Site Inspector
Associated Engineering
Kitchener, ON
- Full-time
…our Kitchner office. Reporting to the Manager, Construction Services, you will provide on-site representation, construction inspection, and contract administration support for municipal…
Added 2 hours ago
Civil Technologist - Intermediate
GHD Group Pty Ltd
Mississauga, ON
…design-focused, with occasional opportunities to participate in field assignments and site visits. The position draws upon transferable civil design skills that may be applied across…

DXC Technology

Onsite Field Services Technician, Sudbury - Polycom

ON, Canada
CAN ON Home based (CSC Location), Canada

Full-time

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Job details

Job type: Full-time
Experience: 2-5 years of IT technical support experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description:

Onsite Field Services Technician, Sudbury, ON.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Essential Job Functions

Responsible for maintenance/upkeep of all Polycom Conference rooms in the surrounding area.
Responsible for installing new and scheduling and refreshing existing Polycom units in the environment.
Responsible for android TV boxes installed in the plants.
Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process. Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
Coordinates and/or conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria. Measures, maintains, and documents team performance in relation to established goals, time frames and service levels. Revises plans, as necessary.
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal computers, in accordance with established guidelines and procedures.
Provides guidance and training to client population on system and products to eliminate recurring errors for systems/products. Escalates issues or concerns as appropriate. Recommends changes to procedures and processes; implements as approved.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Creates and maintains systems software and hardware documentation and assesses system information where appropriate.
Understands Tablets, troubleshooting and Android functionalities.

Basic Qualifications

Must have High School diploma or G.E.D.
College diploma or University degree in a computer related field is an asset
2-5 years of IT technical support experience
Experience with recent Windows operating systems, Windows 10, 11 preferably in an enterprise environment.
Experience with use of Office 365 products preferably in an enterprise environment (Word, Excel, PowerPoint, Teams, SharePoint, Outlook)
Experience with solving computer-related technical problems both hardware and software (ie. Office 365, SAP)
Experience with following company escalation policies

Other Qualifications

Experience with Polycom Video conferencing solutions and support an asset.
Strong interpersonal skills for interacting with team members and clients
Strong communication skills, both oral and written
Strong organization skills to balance and prioritize work
Strong analytical and problem-solving skills
Good initiative and proactivity
Experience with Service Now ticketing system
Networking Experience and ability to troubleshoot basic to complex network problems
Experience with Mobile devices such as tablets and phones (Android and IOS).
Knowledge of MDM functionality and Mobility Device security (E.G. Samsung Knox).
Experience with Cisco Call Manager
Experience with Lenovo/Dell hardware an asset.
Experience working with and basic understanding of Microsoft InTune.

Work Environment

Client or office environment – onsite at client facility
On Call could be requested of you.
Monday – Friday days.
Shift Schedule: 8-hour days.

Certifications

CompTIA A+ Certification current or previous considered an asset
CompTIA Network+ or CCNA considered an asset.

** This role is ONSITE in Sudbury, Ontario **

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

The technician is responsible for the maintenance, installation, and support of Polycom conference room equipment and Android TV boxes. They will interface with end users to resolve complex technical issues and coordinate equipment installation and system changes.

Requirements

Candidates must have a high school diploma and 2-5 years of IT technical support experience in an enterprise environment. Proficiency with Windows operating systems, Office 365, and networking troubleshooting is required.

Skills

Polycom
IT technical support
Windows 10
Windows 11
Office 365
Service Now
Networking
Troubleshooting
Mobile device management
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
Hardware maintenance

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness program
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Polycom
IT Support
Windows 10
Windows 11
Office 365
Service Now
Networking
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
CompTIA A+
CompTIA Network+
CCNA
Hardware
Software
Enterprise Environment
Technical Support
Field Services
Managed Infrastructure Services
Troubleshooting
Mobile Device Management
ICMS
Documentation

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