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Added 48 mins ago
BA
Board Certified Behavior Analyst (BCBA)
Bierman Autism Centers
Ramsey, ON
- Full-time
Added 48 mins ago
Lab Patient Technician
LifeLabs
Saskatoon, SK
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners…
Added 48 mins ago
Lab Patient Technician
LifeLabs
Regina, SK
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners…
Added 48 mins ago
Lab Patient Technician
LifeLabs
Regina, SK
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners…
Added 48 mins ago
D
Technician, Skills training and competency development
Desjardins
Brossard, QC · Montreal, QC
- Full-time
As a training and skills development technician, you assist with needs analysis as well as training logistics and delivery. You help with quality assurance throughout the product/service…
Added 48 mins ago
JI
Service Advisor / Dispatcher (Afternoon Shift)
J.D. Irving, Limited
Saint John, NB
- Full-time
Coordinate and prioritize shop workflow based on customer commitments, technician availability, parts requirements and shop capacity.
Added 1 hour ago
BB
Service Coordinator
Bosch Building Technologies
Regina, SK
- Full-time
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity.
Added 1 hour ago
IS
Junior Process Improvement & Mold Development Technician
Innovative Stonecraft Inc.
Saskatoon, SK
- Full-time
As we continue to grow, we are investing in new product development, mold-making capabilities, manufacturing technology, and process improvements.
Added 1 hour ago
W
Technicien(ne) en amélioration continue de qualité / Quality Continuous Improvement (QCI) Tech - French
Wonderbrands
Longueuil, QC
- Full-time
Vérifier l’exactitude des déclarations relatives aux allergènes, des listes d’ingrédients et de l’information nutritionnelle.
Added 1 hour ago
UO
On-Call Instructor, Faculty of Applied & Technical Studies
University of the Fraser Valley
Abbotsford, BC
- Full-time
…workforce development initiatives delivered at the Trades and Technology Centre, employer worksites, and partner locations throughout the…
Added 1 hour ago
RL
Mechanical Technician I
Rocket Lab
Toronto, ON
- Full-time
Based out of Rocket Lab’s site in Toronto, Ontario, the Mechanical Technician I will be responsible for the integration of spacecraft precision attitude determination and control products,…
Added 1 hour ago
F
Webber - Road Technician - Infrastructure Management
Ferrovial
Kingston, ON · CAN - Webber - Infra - Kingston
- Full-time
…using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class…
Added 1 hour ago
Service Technician (TGC Edm)
The Gear Centre Group
Edmonton, AB
As we continue to grow and invest in new technology, including our Automated product lines, we are looking for skilled technicians at both the apprentice and journeyman level to join our…
Added 2 hours ago
KC
Instructor, Heavy Equipment Technician
Keyano College
Fort McMurray, AB
- Full-time
The School of Trades and Technology is currently seeking a Heavy Equipment Technician (HET) Instructor. Reporting to the Chair, the successful candidate will be required to prepare and…
Added 2 hours ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 2 hours ago
AS
Senior Service Technician
Aim Security Systems Inc
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Company Description Aim Security Systems Inc. specializes in delivering integrated security and technology solutions, including security systems, surveillance, and access control. The…
Added 3 hours ago
TI
Mapping Technician
Teranet Inc.
Toronto, ON
- Full-time
Teranet is currently looking for a Mapping Technician. Reporting to the Senior Manager, Cadastre Maintenance in Registries and Property Solutions, the Mapping Technician will provide map…
Added 3 hours ago
SA
Junior School Vice Principal - PYP Coordinator
Southpointe Academy
Delta, BC
- Full-time
Lead Parent Information Sessions that deepen understanding of the PYP, including inquiry and concept-driven learning, the Programme of Inquiry, Approaches to Learning, assessment, student…
Added 3 hours ago
D
Technician, Product administration
Desjardins
Levis, QC
- Full-time
As a product administration technician, you provide administrative support to Desjardins components and help administer specialized products and member/client accounts. You provide…
Added 3 hours ago
DT
Onsite Field Services Technician, Sudbury - Polycom
DXC Technology
ON · CAN ON Home based (CSC Location)
- Full-time
Onsite Field Services Technician, Sudbury, ON.
Added 3 hours ago
W
Technicien(ne) en amélioration continue de qualité / Quality Continuous Improvement (QCI) Tech
Wonderbrands
Longueuil, QC
- Other
Vérifier l’exactitude des déclarations relatives aux allergènes, des listes d’ingrédients et de l’information nutritionnelle.
Added 3 hours ago
SR
Senior Instrumentation and Controls Technician
Saskatchewan Research Council (SRC)
Saskatoon, SK
- Full-time
…Research Council (SRC) is Canada’s second largest research and technology organization with 1,400 clients in 16 countries around the world. We help clients from across the world solve…
Added 4 hours ago
CO
Temporary Planning Clerk
County of Grande Prairie
Clairmont, AB
- Full-time
…Planning Clerk role is a paraprofessional role analogous to a technician that devotes a significant amount of time to routine administrative tasks, but possesses the skills, knowledge, and…
Added 4 hours ago
CO
Temporary Planning Clerk - 12 Month Contract
County of Grande Prairie
Clairmont, AB
- Full-time
…Planning Clerk role is a paraprofessional role analogous to a technician that devotes a significant amount of time to routine administrative tasks, but possesses the skills, knowledge, and…

DXC Technology

Onsite Field Services Technician, Sudbury - Polycom

ON, Canada
CAN ON Home based (CSC Location), Canada

Full-time

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Job details

Job type: Full-time
Experience: 2-5 years of IT technical support experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description:

Onsite Field Services Technician, Sudbury, ON.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Essential Job Functions

Responsible for maintenance/upkeep of all Polycom Conference rooms in the surrounding area.
Responsible for installing new and scheduling and refreshing existing Polycom units in the environment.
Responsible for android TV boxes installed in the plants.
Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process. Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
Coordinates and/or conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria. Measures, maintains, and documents team performance in relation to established goals, time frames and service levels. Revises plans, as necessary.
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal computers, in accordance with established guidelines and procedures.
Provides guidance and training to client population on system and products to eliminate recurring errors for systems/products. Escalates issues or concerns as appropriate. Recommends changes to procedures and processes; implements as approved.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Creates and maintains systems software and hardware documentation and assesses system information where appropriate.
Understands Tablets, troubleshooting and Android functionalities.

Basic Qualifications

Must have High School diploma or G.E.D.
College diploma or University degree in a computer related field is an asset
2-5 years of IT technical support experience
Experience with recent Windows operating systems, Windows 10, 11 preferably in an enterprise environment.
Experience with use of Office 365 products preferably in an enterprise environment (Word, Excel, PowerPoint, Teams, SharePoint, Outlook)
Experience with solving computer-related technical problems both hardware and software (ie. Office 365, SAP)
Experience with following company escalation policies

Other Qualifications

Experience with Polycom Video conferencing solutions and support an asset.
Strong interpersonal skills for interacting with team members and clients
Strong communication skills, both oral and written
Strong organization skills to balance and prioritize work
Strong analytical and problem-solving skills
Good initiative and proactivity
Experience with Service Now ticketing system
Networking Experience and ability to troubleshoot basic to complex network problems
Experience with Mobile devices such as tablets and phones (Android and IOS).
Knowledge of MDM functionality and Mobility Device security (E.G. Samsung Knox).
Experience with Cisco Call Manager
Experience with Lenovo/Dell hardware an asset.
Experience working with and basic understanding of Microsoft InTune.

Work Environment

Client or office environment – onsite at client facility
On Call could be requested of you.
Monday – Friday days.
Shift Schedule: 8-hour days.

Certifications

CompTIA A+ Certification current or previous considered an asset
CompTIA Network+ or CCNA considered an asset.

** This role is ONSITE in Sudbury, Ontario **

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

The technician is responsible for the maintenance, installation, and support of Polycom conference room equipment and Android TV boxes. They will interface with end users to resolve complex technical issues and coordinate equipment installation and system changes.

Requirements

Candidates must have a high school diploma and 2-5 years of IT technical support experience in an enterprise environment. Proficiency with Windows operating systems, Office 365, and networking troubleshooting is required.

Skills

Polycom
IT technical support
Windows 10
Windows 11
Office 365
Service Now
Networking
Troubleshooting
Mobile device management
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
Hardware maintenance

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness program
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Polycom
IT Support
Windows 10
Windows 11
Office 365
Service Now
Networking
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
CompTIA A+
CompTIA Network+
CCNA
Hardware
Software
Enterprise Environment
Technical Support
Field Services
Managed Infrastructure Services
Troubleshooting
Mobile Device Management
ICMS
Documentation

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