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Added 4 mins ago
JI
Department Manager Front End
J.D. Irving, Limited
Halifax, NS
- Full-time
Partner with the Assistant Manager to support store-wide initiatives, uphold operational standards, and contribute to a positive team environment.
Added 4 mins ago
C
Senior Methodology and Content Manager
Caseware
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
As Senior Methodology and Content Manager, you will own the methodology and content for assigned North American assurance and reporting solutions, develop it in house or procure it from…
Added 4 mins ago
MV
Sales Lead - Holt Renfrew
Monica Vinader
Calgary, AB
- Full-time
Partner with the Holt Renfrew Department Manager to:
Added 4 mins ago
IF
Manager, Legal Claims
Intact FC
Dartmouth, NS
- Full-time
We offer you more than just a career. As a Manager, Legal Claims, you’ll inspire - and be inspired by - Canada’s largest in-house P&C insurance litigation team. This leadership opportunity…
Added 4 mins ago
Manager, Strategy & Distribution - Programs - WSI
Wawanesa Insurance
Toronto, ON · North York - Toronto, ON (Hybr, ON
The Manager, Strategy & Distribution - Programs drives growth of the Commercial Insurance Programs portfolio by developing strategic distribution partnerships. The role leads business…
Added 4 mins ago
Partner Services and Experiential Tourism Assistant-C06116
City of London
London, ON
Reporting to the Coordinator, Visitor, Engagement and Member Services, the Partner Services and Experiential Tourism Assistant provides administrative support to Tourism London members…
Added 4 mins ago
TA
Sales Lead - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Brampton, ON
- Part-time
…and Call It Spring - and proudly serve as the core footwear partner for Sperry in North America. We’re also a recognized wholesale and licensed partner, leading the design, sourcing, and…
Added 4 mins ago
TA
SALES ASSOCIATE – PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Brampton, ON
- Part-time
…and Call It Spring - and proudly serve as the core footwear partner for Sperry in North America. We’re also a recognized wholesale and licensed partner, leading the design, sourcing, and…
Added 19 mins ago
UO
Manager, Animal Care Operations
University of Ottawa
Ottawa, ON
- Full-time
Responsible for HR management of employees of sector/sites in consultation with Program Manager and Human Resources Business Partner, including performance management, staffing structure,…
Added 19 mins ago
UT
Vendor Manager - #26-27112
US Tech Solutions
Toronto, ON
- $60 to $65 CAD / hour
- Contract
The Procurement Manager, Sourcing & Contracting, is responsible for leading complex procurement initiatives from strategy development through sourcing, negotiations, approvals, and contract…
Added 19 mins ago
TG
Senior Manager, Enterprise Risk Management
TMX Group
Toronto, ON
- $130,000 to $145,000 CAD / year
- Full-time
Risk Culture & Cross-Functional Collaboration: Partner closely with specialized risk functions and business leaders to foster a cohesive, risk-conscious culture through targeted training…
Added 19 mins ago
S
Sr. Staff Technical Program Manager - Data (Canada )
Shopify
Canada
- Full-time
As a Sr. Staff Technical Program Manager (TPM), you’ll lead company-wide programs that shape how Shopify works with data, machine learning, and AI. Alongside engineers, product managers,…
Added 19 mins ago
RA
Project Logistics Operations Manager
Reimer Associates Inc.
Calgary, AB
- $90,000 to $110,000 CAD / year
- Full-time
…project services are customized for each individual customer or partner, to satisfy often complex requirements. Leveraging their expertise to provide the right solutions and suitable…
Added 19 mins ago
TI
Senior Technical Program Manager
TruVs Inc
Surrey, BC
- Full-time
As a Senior Technical Program Manager, you will play a critical role in supporting enterprise-scale cloud infrastructure capacity planning and resource optimization initiatives.
Added 19 mins ago
G
Manager, Events
Glenbow
Calgary, AB
- Full-time
Hiring Manager: Director, Commercial Services
Added 19 mins ago
OM
Operations Project Manager
OnDeck Marketing
Calgary, AB
- Full-time
The Operations Project Manager keeps client campaigns on track from launch to close and keeps an assigned portfolio of partner schools engaged, growing, and technically up and running.
Added 19 mins ago
WG
Thermal Spa Manager
Westbow Group of Companies
Chilliwack, BC
- Full-time
The Thermal Spa Manager will open and lead Wódr’s new private thermal spa on a downtown Edmonton rooftop, reporting to the General Manager of Wódr. Joining before opening, they will help…
Added 19 mins ago
G
Manager, Information Technology
Glenbow
Calgary, AB
- Full-time
The Manager, Information Technology is responsible for the effective delivery and ongoing improvement of Glenbow’s technology services, ensuring secure, reliable, and responsive solutions…
Added 19 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
As a strategic partner to clinical, operational, and executive leaders, the Manager delivers financial and operational insights that support organizational performance, resource…
Added 19 mins ago
TE
Project Operations Coordinator - Dartmouth, NS
TK Elevator
Dartmouth, NS
- Full-time
Partner with the Project Manager, field supervisors and engineering peers to balance technical requirements with operational and schedule constraints
Added 19 mins ago
I
Directeur, Services juridiques - Indemnisation
Intact
Dartmouth, NS
- Full-time
We offer you more than just a career. As a Manager, Legal Claims, you’ll inspire - and be inspired by - Canada’s largest in-house P&C insurance litigation team. This leadership opportunity…
Added 19 mins ago
H
Clinical Manager Parkland Place
HealthCareersInSask.ca
Melfort, SK
- Full-time
Job Description: The Manager, Clinical, is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the Director…
Added 19 mins ago
Senior Manager, Value Realization Office - Term position
Scotiabank
Toronto, ON
Scotiabank’s Global Wealth Management (GWM) Value Realization Office is looking for a Senior Manager to join its growing Finance team. This role sits at the intersection of finance,…
Added 19 mins ago
E
Geotechnical Field Technician
EXP
Windsor, ON
- Full-time
…the Windsor, ON office. Under the leadership of the Project Manager, the successful candidate will participate in the conception and development of various residential, commercial,…
Added 19 mins ago
Manager, Bakery-EHSS
Aspire Bakeries
Hamilton, ON · Ancaster, ON
We are seeking a Manager, Bakery-EHSS to join our team at our Ancaster, Ontario bakery. As the Manager, Bakery-EHSS, you will be accountable for leading and advancing all aspects of…

DXC Technology

Onsite Field Services Technician, Sudbury - Polycom

ON, Canada
CAN ON Home based (CSC Location), Canada

Full-time

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Job details

Job type: Full-time
Experience: 2-5 years of IT technical support experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description:

Onsite Field Services Technician, Sudbury, ON.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Essential Job Functions

Responsible for maintenance/upkeep of all Polycom Conference rooms in the surrounding area.
Responsible for installing new and scheduling and refreshing existing Polycom units in the environment.
Responsible for android TV boxes installed in the plants.
Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process. Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
Coordinates and/or conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria. Measures, maintains, and documents team performance in relation to established goals, time frames and service levels. Revises plans, as necessary.
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal computers, in accordance with established guidelines and procedures.
Provides guidance and training to client population on system and products to eliminate recurring errors for systems/products. Escalates issues or concerns as appropriate. Recommends changes to procedures and processes; implements as approved.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Creates and maintains systems software and hardware documentation and assesses system information where appropriate.
Understands Tablets, troubleshooting and Android functionalities.

Basic Qualifications

Must have High School diploma or G.E.D.
College diploma or University degree in a computer related field is an asset
2-5 years of IT technical support experience
Experience with recent Windows operating systems, Windows 10, 11 preferably in an enterprise environment.
Experience with use of Office 365 products preferably in an enterprise environment (Word, Excel, PowerPoint, Teams, SharePoint, Outlook)
Experience with solving computer-related technical problems both hardware and software (ie. Office 365, SAP)
Experience with following company escalation policies

Other Qualifications

Experience with Polycom Video conferencing solutions and support an asset.
Strong interpersonal skills for interacting with team members and clients
Strong communication skills, both oral and written
Strong organization skills to balance and prioritize work
Strong analytical and problem-solving skills
Good initiative and proactivity
Experience with Service Now ticketing system
Networking Experience and ability to troubleshoot basic to complex network problems
Experience with Mobile devices such as tablets and phones (Android and IOS).
Knowledge of MDM functionality and Mobility Device security (E.G. Samsung Knox).
Experience with Cisco Call Manager
Experience with Lenovo/Dell hardware an asset.
Experience working with and basic understanding of Microsoft InTune.

Work Environment

Client or office environment – onsite at client facility
On Call could be requested of you.
Monday – Friday days.
Shift Schedule: 8-hour days.

Certifications

CompTIA A+ Certification current or previous considered an asset
CompTIA Network+ or CCNA considered an asset.

** This role is ONSITE in Sudbury, Ontario **

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

The technician is responsible for the maintenance, installation, and support of Polycom conference room equipment and Android TV boxes. They will interface with end users to resolve complex technical issues and coordinate equipment installation and system changes.

Requirements

Candidates must have a high school diploma and 2-5 years of IT technical support experience in an enterprise environment. Proficiency with Windows operating systems, Office 365, and networking troubleshooting is required.

Skills

Polycom
IT technical support
Windows 10
Windows 11
Office 365
Service Now
Networking
Troubleshooting
Mobile device management
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
Hardware maintenance

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness program
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Polycom
IT Support
Windows 10
Windows 11
Office 365
Service Now
Networking
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
CompTIA A+
CompTIA Network+
CCNA
Hardware
Software
Enterprise Environment
Technical Support
Field Services
Managed Infrastructure Services
Troubleshooting
Mobile Device Management
ICMS
Documentation

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