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Added 3 mins ago
OC
Senior Environment Technician
Orano Canada
SK · Saskatchewan, Canada
- $90,500 to $106,500 CAD / year
- Full-time
Promote and adhere to Orano’s Values: Safety and Security, Team Spirit and Cohesion, Continuous Improvement, Customer Satisfaction, Ethics, Transparency and Dialogue, Respect and People…
Added 3 mins ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Added 3 mins ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 34 mins ago
PE
Journeyman Instrumentation Technician EG
PTW Energy Services
Valleyview, AB
- Full-time
We are seeking a Local Journeyman Instrumentation Technician to join our team in Valleyview. The Instrumentation Journeyman is committed to delivering safe, high-quality work that meets and…
Added 34 mins ago
XT
Journeyman, Heavy Equipment or Trailer Technician
XTL TRANSPORT INC.
Airdrie, AB
- Full-time
XTL Transport Inc. is looking for a dynamic Truck & Trailer Technician to join our outstanding Airdrie team.
Added 34 mins ago
GE
Field Operations Supervisor
GFL Environmental Inc.
Saskatoon, SK
- Full-time
Added 34 mins ago
S
Maintenance Technician with Brightisle
Seafair
St. John's, NL
- Full-time
Brightisle is looking for a reliable, hands-on, and solutions-focused Maintenance Technician to support the day-to-day upkeep and repair of our homes across the province. Based in St.…
Added 34 mins ago
VN
Lab Technician
Verbio North America
Welland, ON
- $24 to $26 USD / hour
- Full-time
The Lab Technician works as part of a team in a continuous process manufacturing environment and reports to the Lab Supervisor. This position provides daily support in monitoring quality…
Added 34 mins ago
FT
Team Lead
Frontier Technologies
Dartmouth, NS
- Full-time
The Team Lead is a hands-on leader who spends four days a week in the field as a technician and one day a week supporting their area. Reporting to the Operations Manager, the Team Lead sets…
Added 49 mins ago
FG
Service Technician - FFUN Motorsports, Yorkton, SK - Relocation Bonus Offered Up to $5,000
FFUN Group
Yorkton, SK
- Full-time
Service Technician, Full-Time - FFUN Motorsports
Added 1 hour ago
BB
Service Coordinator
Bosch Building Technologies North America
Regina, SK
- Full-time
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Added 1 hour ago
BB
Service Coordinator
Bosch Building Technologies North America
Ottawa, ON
- Full-time
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Added 1 hour ago
KT
Field Service Technician
Kal Tire
Edmonton, AB
- Full-time
Ready to jump-start your career with Kal Tire as a Field Service Technician? In this hands-on role, you'll perform passenger and light truck, fleet and OTR vehicle tire removal,…
Added 1 hour ago
BR
Customer Care Technician
Brookfield Residential
Calgary, AB
- Full-time
The Customer Care Technician is a front-line position responsible for conducting scheduled Customer Orientations and 2, 12, and 18-month warranty reviews, as well as attending to any…
Added 1 hour ago
TS
Fuel Truck Driver - Part Time
The Seaboard Transport Group
Barrie, ON
- Part-time
Division, Driver & Technician of the Month Programs
Added 1 hour ago
KM
Technicien de service, Spécialiste en Production (St.John's, Newfoundland)
Konica Minolta Business Solutions Canada
Burnaby, BC
- Full-time
🔧🖨️ Join Our Team as a Production Print Field Service Technician! 🖨️🔧
Added 1 hour ago
PE
Instrumentation Journeyman
PTW Energy Services
Prince Rupert, BC
- Full-time
Journeyman Instrumentation Technician, Prince Rupert, BC
Added 1 hour ago
DT
Warehouse Technician
Daimler Truck
Calgary, AB · PDC Calgary
- Full-time
Added 1 hour ago
DT
Warehouse Technician
Daimler Truck AG
Calgary, AB · PDC Calgary
- Full-time
Added 2 hours ago
B&
Building Operator
Black & McDonald Limited
Regina, SK
- Full-time
Perform light duties such as cleaning, painting, garbage removal, snow removal, HVAC, plumbing, and other mechanical duties, assisting sub-contractors technician’s mechanics, etc.
Added 2 hours ago
D
Technician
Dynacare
Winnipeg, MB
- Part-time
As a Technician, you will be responsible for obtaining quality blood samples and other specimens from patients, as well as conducting other patient tests, all in keeping with Dynacare’s…
Added 2 hours ago
D
Technician
Dynacare
Winnipeg, MB
- Full-time
As a technician, you will be responsible for obtaining quality blood samples and other specimens from patients, as well as conducting other patient tests, all in keeping with Dynacare’s…
Added 2 hours ago
HV
Lab Technician I (Contract)
Hoya Vision Care
Winnipeg, MB
- Contract
We are currently hiring a Lab Technician (Contract) to work in our Winnipeg, MB facility! The Lab Technician is responsible to work with the team to produce quality edged and mounted work…
Added 2 hours ago
CI
HR Operations Advisor
Calian in Space & Technology
Kingston, ON
- Full-time
Eligbility to obtain and maintain a Canadian Government Security Clearance at the Reliability level is a requirement for this role.
Added 2 hours ago
RS
Operations Management Trainee
Ryder System, Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.

DXC Technology

Onsite Field Services Technician, Sudbury - Polycom

ON, Canada
CAN ON Home based (CSC Location), Canada

Full-time

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Job details

Job type: Full-time
Experience: 2-5 years of IT technical support experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description:

Onsite Field Services Technician, Sudbury, ON.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Essential Job Functions

Responsible for maintenance/upkeep of all Polycom Conference rooms in the surrounding area.
Responsible for installing new and scheduling and refreshing existing Polycom units in the environment.
Responsible for android TV boxes installed in the plants.
Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process. Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
Coordinates and/or conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria. Measures, maintains, and documents team performance in relation to established goals, time frames and service levels. Revises plans, as necessary.
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal computers, in accordance with established guidelines and procedures.
Provides guidance and training to client population on system and products to eliminate recurring errors for systems/products. Escalates issues or concerns as appropriate. Recommends changes to procedures and processes; implements as approved.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Creates and maintains systems software and hardware documentation and assesses system information where appropriate.
Understands Tablets, troubleshooting and Android functionalities.

Basic Qualifications

Must have High School diploma or G.E.D.
College diploma or University degree in a computer related field is an asset
2-5 years of IT technical support experience
Experience with recent Windows operating systems, Windows 10, 11 preferably in an enterprise environment.
Experience with use of Office 365 products preferably in an enterprise environment (Word, Excel, PowerPoint, Teams, SharePoint, Outlook)
Experience with solving computer-related technical problems both hardware and software (ie. Office 365, SAP)
Experience with following company escalation policies

Other Qualifications

Experience with Polycom Video conferencing solutions and support an asset.
Strong interpersonal skills for interacting with team members and clients
Strong communication skills, both oral and written
Strong organization skills to balance and prioritize work
Strong analytical and problem-solving skills
Good initiative and proactivity
Experience with Service Now ticketing system
Networking Experience and ability to troubleshoot basic to complex network problems
Experience with Mobile devices such as tablets and phones (Android and IOS).
Knowledge of MDM functionality and Mobility Device security (E.G. Samsung Knox).
Experience with Cisco Call Manager
Experience with Lenovo/Dell hardware an asset.
Experience working with and basic understanding of Microsoft InTune.

Work Environment

Client or office environment – onsite at client facility
On Call could be requested of you.
Monday – Friday days.
Shift Schedule: 8-hour days.

Certifications

CompTIA A+ Certification current or previous considered an asset
CompTIA Network+ or CCNA considered an asset.

** This role is ONSITE in Sudbury, Ontario **

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

The technician is responsible for the maintenance, installation, and support of Polycom conference room equipment and Android TV boxes. They will interface with end users to resolve complex technical issues and coordinate equipment installation and system changes.

Requirements

Candidates must have a high school diploma and 2-5 years of IT technical support experience in an enterprise environment. Proficiency with Windows operating systems, Office 365, and networking troubleshooting is required.

Skills

Polycom
IT technical support
Windows 10
Windows 11
Office 365
Service Now
Networking
Troubleshooting
Mobile device management
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
Hardware maintenance

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness program
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Polycom
IT Support
Windows 10
Windows 11
Office 365
Service Now
Networking
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
CompTIA A+
CompTIA Network+
CCNA
Hardware
Software
Enterprise Environment
Technical Support
Field Services
Managed Infrastructure Services
Troubleshooting
Mobile Device Management
ICMS
Documentation

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