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Added 5 mins ago
SL
Student, Software Engineer - Security (Winter 2027)
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
…DevOps environments. In this role, you will contribute as a software engineer while helping embed security practices into the design, development, testing and operation of project…
Added 5 mins ago
C1
Senior Data Engineer, Microsoft Fabric - 6 month contract-(Hybrid)
Central 1
Vancouver, BC · Toronto, ON
- Full-time
Central 1 is seeking a highly experienced Senior Data Engineer and Microsoft Fabric Subject Matter Expert (SME) to lead the design, implementation, and optimization of enterprise-scale data…
Added 5 mins ago
B
Automation Engineer
BMO
Toronto, ON · SCC
- Full-time
BMO's Infrastructure and Platform Automation team is seeking an Automation Engineer to play a key role in advancing automation, reliability, and operational excellence across the…
Added 5 mins ago
SI
ISeries Systems Administrator
Staples Inc.
Richmond Hill, ON
- Full-time
Maintain and upgrade third party vendor software on IBM I
Added 20 mins ago
ECD - Superintendent - Civil/Structural (Travel Projects)
Kiewit
Halifax, NS · Oakville, ON · Toronto, ON
…maintain positive working relationships with clients, architect/engineer, suppliers, subcontractors, and jobsite…
Added 35 mins ago
Bilingual Senior Specialist, Software Engineering (Environment Management - DEVOPS)
CMHC - SCHL
Ottawa, ON · Montreal, QC
Join the Platform Engineering team, in the Senior Specialist, Software Engineering & Environment Management position, where we’re modernizing how CMHC builds and operates software…
Added 35 mins ago
Q
Staff SoC Design Engineer
quadric
Remote, Canada
- Full-time
- Remote
Quadric is building a revolutionary new processor-based SoC architecture. As a Staff SoC Design Engineer, you will get in on the ground floor as a key member of our chip design team,…
Added 35 mins ago
Software Development Engineer, Region Flexibility Engineering
Amazon
Vancouver, BC
As a software development engineer on the Automated Augmentation team, you will design and build solutions to accelerate company-wide initiatives in the region expansion, observability,…
Added 35 mins ago
GT
DevOps Engineer
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $80 to $90 CAD / hour
- Contract
This DevOps Engineer role sits within the Global Asset Management (GAM) line of business and is focused on MOP (Maintain Operations/Tech Debt) funded activity. The contractor will be…
Added 35 mins ago
CE
Network Engineer
Capgemini Engineering
Toronto, ON
- Full-time
…From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join…
Added 35 mins ago
S
Mechanical Design Engineer
SMARTFOX
ON · Ontario, Canada
- $80,000 to $120,000 CAD / year
- Full-time
Collaborate with electrical, controls, software, quality, and manufacturing teams to deliver products people rely on
Added 35 mins ago
SI
Cloud Engineer
Spait Infotech
Canada
- Full-time
Implement cloud security best practices, identity and access management (IAM), and access controls.
Added 35 mins ago
S
Information Technology Support Engineer
SMARTFOX
ON · Ontario, Canada
- $65,000 to $110,000 CAD / year
- Full-time
Senior IT Support Engineer - 5+ years : Tier 3 escalations, designing standards and tooling, leading rollouts and migrations, improving security posture, mentoring the team, and shaping the…
Added 49 mins ago
AI Engineer, Data, AI and Analytics
WestJet Group
Calgary, AB
Develop practical, maintainable solutions that align with established architecture, security, and operational standards.
Added 49 mins ago
NS
Logic Design Engineer
NXP Semiconductors
Ottawa, ON · Kanata
- Full-time
Interaction with architecture, software and marketing for IP definition and roadmap
Added 49 mins ago
C1
Senior Data Engineer, Microsoft Fabric - 6 month contract-(Hybrid)
Central 1
Vancouver, BC
- $85 to $100 CAD / hour
- Contract
Central 1 is seeking a highly experienced Senior Data Engineer and Microsoft Fabric Subject Matter Expert (SME) to lead the design, implementation, and optimization of enterprise-scale data…
Added 49 mins ago
C1
Senior Data Engineer, Microsoft Fabric - 6 month contract-(Hybrid)
Central 1
Toronto, ON
- Contract
Central 1 is seeking a highly experienced Senior Data Engineer and Microsoft Fabric Subject Matter Expert (SME) to lead the design, implementation, and optimization of enterprise-scale data…
Added 49 mins ago
J(
EMS Engineer/Software Developer
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Full-time
Johnson Service Group (JSG) is currently looking for an EMS Engineer/Software Developer with experience in Energy Management Systems, software development, custom code management, system…
Added 1 hour ago
GT
Electrical Engineer
GeoSpectrum Technologies, Inc
Dartmouth, NS
- Full-time
GeoSpectrum is growing and has a new career opportunity for an experienced Electrical Engineer!
Added 1 hour ago
M
Associate Applied AI Engineer – GenAI Systems
Manulife
Toronto, ON
- Full-time
We’re hiring two Associate Applied AI Engineers who bring strong technical depth, sound software engineering practices, and a modern GenAI design mindset to help deliver AI and GenAI…
Added 1 hour ago
IC
GPU Validation Engineer
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
We are seeking a skilled and experienced GPU Validation Engineer to join our dynamic team. This role requires regular onsite presence to effectively collaborate with cross-functional teams…
Added 1 hour ago
KG
PKI & Certificate Automation Engineer
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
We are seeking a highly skilled Senior PKI & Certificate Automation Engineer with strong expertise in Digital Certificate Lifecycle Management, PKI Infrastructure, TLS/mTLS Security,…
Added 1 hour ago
CS
Data Engineer – Azure Databricks / Data Modeling
Confiar Services
Toronto, ON
- Contract
Data Engineer – Azure Databricks / Data Modeling / Data Lineage
Added 1 hour ago
AI
Forward Deployed Engineer (Python/Pyspark Developer)
Apptoza Inc.
Toronto, ON
- Contract
We are looking for a senior Forward Deployed Engineer who combines production-grade software engineering, data engineering, AI application development, and client-facing consulting. You…
Added 1 hour ago
NP
Sr. Snowflake Data Engineer
Next Pathway
Toronto, ON
- Contract
Next Pathway is seeking an experienced Snowflake Data Engineer with experience leading a team, to support a major enterprise client that is building a new cloud data platform on Snowflake.

DXC Technology

Onsite Field Services Technician, Sudbury - Polycom

ON, Canada
CAN ON Home based (CSC Location), Canada

Full-time

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Job details

Job type: Full-time
Experience: 2-5 years of IT technical support experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description:

Onsite Field Services Technician, Sudbury, ON.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Essential Job Functions

Responsible for maintenance/upkeep of all Polycom Conference rooms in the surrounding area.
Responsible for installing new and scheduling and refreshing existing Polycom units in the environment.
Responsible for android TV boxes installed in the plants.
Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process. Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
Coordinates and/or conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria. Measures, maintains, and documents team performance in relation to established goals, time frames and service levels. Revises plans, as necessary.
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal computers, in accordance with established guidelines and procedures.
Provides guidance and training to client population on system and products to eliminate recurring errors for systems/products. Escalates issues or concerns as appropriate. Recommends changes to procedures and processes; implements as approved.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Creates and maintains systems software and hardware documentation and assesses system information where appropriate.
Understands Tablets, troubleshooting and Android functionalities.

Basic Qualifications

Must have High School diploma or G.E.D.
College diploma or University degree in a computer related field is an asset
2-5 years of IT technical support experience
Experience with recent Windows operating systems, Windows 10, 11 preferably in an enterprise environment.
Experience with use of Office 365 products preferably in an enterprise environment (Word, Excel, PowerPoint, Teams, SharePoint, Outlook)
Experience with solving computer-related technical problems both hardware and software (ie. Office 365, SAP)
Experience with following company escalation policies

Other Qualifications

Experience with Polycom Video conferencing solutions and support an asset.
Strong interpersonal skills for interacting with team members and clients
Strong communication skills, both oral and written
Strong organization skills to balance and prioritize work
Strong analytical and problem-solving skills
Good initiative and proactivity
Experience with Service Now ticketing system
Networking Experience and ability to troubleshoot basic to complex network problems
Experience with Mobile devices such as tablets and phones (Android and IOS).
Knowledge of MDM functionality and Mobility Device security (E.G. Samsung Knox).
Experience with Cisco Call Manager
Experience with Lenovo/Dell hardware an asset.
Experience working with and basic understanding of Microsoft InTune.

Work Environment

Client or office environment – onsite at client facility
On Call could be requested of you.
Monday – Friday days.
Shift Schedule: 8-hour days.

Certifications

CompTIA A+ Certification current or previous considered an asset
CompTIA Network+ or CCNA considered an asset.

** This role is ONSITE in Sudbury, Ontario **

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

The technician is responsible for the maintenance, installation, and support of Polycom conference room equipment and Android TV boxes. They will interface with end users to resolve complex technical issues and coordinate equipment installation and system changes.

Requirements

Candidates must have a high school diploma and 2-5 years of IT technical support experience in an enterprise environment. Proficiency with Windows operating systems, Office 365, and networking troubleshooting is required.

Skills

Polycom
IT technical support
Windows 10
Windows 11
Office 365
Service Now
Networking
Troubleshooting
Mobile device management
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
Hardware maintenance

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness program
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Polycom
IT Support
Windows 10
Windows 11
Office 365
Service Now
Networking
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
CompTIA A+
CompTIA Network+
CCNA
Hardware
Software
Enterprise Environment
Technical Support
Field Services
Managed Infrastructure Services
Troubleshooting
Mobile Device Management
ICMS
Documentation

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