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Added 1 min ago
TT
Senior Integration Platform Engineer - AI Modernization
Tech Talent International
Montreal, QC · Greater Montreal Metropolitan Area
- $130,000 to $140,000 CAD / year
- Full-time
We currently have a role as an Senior Integration Platform Engineer - AI Modernization with our large consulting client, working for a large modernization project for a public sector, crown…
Added 1 min ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
The Service team is currently seeking a Software engineer/designer to specialize in resolving service issues with a focus on Injection Molding Machine controls, including servo drive and…
Added 1 min ago
HT
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
- Full-time
We have an opening for a Mechanical / Manufacturing Engineer working with our Manufacturing Engineering Team as outlined below:
Added 1 min ago
HT
PD Service - Mechanical
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 1 min ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
…translate emerging technologies into scalable, customer-focused…
Added 1 min ago
AF
Cloud Security Analyst
ATB Financial
Calgary, AB
- Full-time
Strong analytical and troubleshooting skills, with the ability to investigate complex technical issues and recommend practical solutions.
Added 1 min ago
J
Municipal Roadways Engineer
Jacobs
Burnaby, BC
- $135,000 to $175,000 USD / year
- Full-time
We are seeking a Senior Municipal Roadways Engineer / Project Manager to lead the planning, design, and delivery of roadway, transportation, and bus transit infrastructure projects across…
Added 1 min ago
VP
Applications Engineer - Project Management
Vishay Precision Group, Inc. (VPG)
Toronto, ON
- Full-time
…instrumentation, serving the metals industry for nearly 70 years. Our solutions are known for precision, reliability, and performance in demanding industrial…
Added 1 min ago
YE
Senior Mechanical Engineer
YJE Engineering
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…practical, innovative, and technically sound building systems solutions. Our team works collaboratively with clients, architects, developers, contractors, and facility owners to design…
Added 1 min ago
CC
Specialist, Provisioning
Cogeco Connexion
Burlington, ON
- Full-time
…of systems engineering activities of high-quality, scalable…
Added 1 min ago
GI
Sales Coordinator
GuestTek Interactive Entertainment Ltd.
Calgary, AB
- Full-time
Coordinate and Administer sales related activity for their assigned Sales team which consists of the Sales Coordinator, Sales Engineer, and Regional Sales Manager.
Added 1 min ago
Senior Electrical Engineer - Buildings
WSP
Thornhill, ON
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 1 min ago
Intermediate Electrical Engineer - Buildings
WSP
Thornhill, ON
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 1 min ago
AA
Quality Engineer - Automotive
Almag Aluminum
Brampton, ON
- Full-time
…and cross-functional collaboration. The position requires a solutions-focused quality professional who demonstrates strong ownership, accountability, and sound judgment in addressing…
Added 1 min ago
M(
Estimator - Estimating Lead - Les Entreprises PEC | New Richmond
MHRP/MPRH (by/par R-2)
Quebec, QC · Gaspésie-Sud (New Richmond), Quebec
- Full-time
Whether you’re a civil engineering technologist, an engineer or an experienced estimator who developed your expertise on the job, we’d like to hear from you.
Added 16 mins ago
IS
Senior Engineer, Structures
Irving Shipbuilding
Dartmouth, NS
- Full-time
Reporting to the Naval Architecture & Structures Team Lead, the Senior Structures Engineer works independently to provide technical oversight and support throughout all project stages. You…
Added 17 mins ago
RB
Data Engineer, RBC Amplify 2027, Halifax
Royal Bank of Canada
Halifax, NS
- Full-time
As a Data Engineer you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 17 mins ago
RB
Data Engineer, RBC Amplify 2027, Calgary
Royal Bank of Canada
Calgary, AB
- Full-time
As a Data Engineer you will collaborate, innovate, ideate and build in a flexible, start-up environment.
Added 17 mins ago
Ground Safety & Compliance Engineer (m/f/d)
Isar Aerospace SE
Canso, NS
As the Ground Safety & Compliance Engineer, you will be contributing to our new launch site in Canada from the start by developing safety processes and emergency response plans for our…
Added 17 mins ago
VP
Applications Engineer - Project Management
Vishay Precision Group
Toronto, ON
- Full-time
…instrumentation, serving the metals industry for nearly 70 years. Our solutions are known for precision, reliability, and performance in demanding industrial…
Added 31 mins ago
ES
Thermodynamics Engineer
Enterprise Solutions Inc.
Canada
- Contract
We are seeking an experienced Thermodynamics Engineer with strong expertise in Computational Fluid Dynamics (CFD), internal flow analysis, fluid mechanics, and heat transfer. The ideal…
Added 31 mins ago
S
Engineer, Generation Construction Sustainment (ENG)
SaskPower
SK · Saskatchewan, Canada
- Contract
The Engineer, Generation Construction Sustainment, is accountable for leading the implementation of capital projects on SaskPower Generation sites. As a member of SaskPower’s management…
Added 31 mins ago
B
Windows System Engineer - Endpoint /SCCM
BeachHead
Toronto, ON
- $61.59 to $73.91 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Windows System Engineer - Endpoint /SCCM. In this position, you will be responsible for managing device compliance,…
Added 31 mins ago
TT
Intermediate - Mechanical Engineer
TWD Technologies Ltd.
Toronto, ON
- Contract
As an integral part of the Heavy Industrial team, the Mechanical Engineer contributes to the design, analysis, and implementation of mechanical systems. This role supports engineering…
Added 31 mins ago
WI
Senior Rail Vehicle Engineer
WSP in Canada
Canada
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.

DXC Technology

Onsite Field Services Technician, Sudbury - Polycom

ON, Canada
CAN ON Home based (CSC Location), Canada

Full-time

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Job details

Job type: Full-time
Experience: 2-5 years of IT technical support experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description:

Onsite Field Services Technician, Sudbury, ON.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Essential Job Functions

Responsible for maintenance/upkeep of all Polycom Conference rooms in the surrounding area.
Responsible for installing new and scheduling and refreshing existing Polycom units in the environment.
Responsible for android TV boxes installed in the plants.
Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process. Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
Coordinates and/or conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria. Measures, maintains, and documents team performance in relation to established goals, time frames and service levels. Revises plans, as necessary.
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal computers, in accordance with established guidelines and procedures.
Provides guidance and training to client population on system and products to eliminate recurring errors for systems/products. Escalates issues or concerns as appropriate. Recommends changes to procedures and processes; implements as approved.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Creates and maintains systems software and hardware documentation and assesses system information where appropriate.
Understands Tablets, troubleshooting and Android functionalities.

Basic Qualifications

Must have High School diploma or G.E.D.
College diploma or University degree in a computer related field is an asset
2-5 years of IT technical support experience
Experience with recent Windows operating systems, Windows 10, 11 preferably in an enterprise environment.
Experience with use of Office 365 products preferably in an enterprise environment (Word, Excel, PowerPoint, Teams, SharePoint, Outlook)
Experience with solving computer-related technical problems both hardware and software (ie. Office 365, SAP)
Experience with following company escalation policies

Other Qualifications

Experience with Polycom Video conferencing solutions and support an asset.
Strong interpersonal skills for interacting with team members and clients
Strong communication skills, both oral and written
Strong organization skills to balance and prioritize work
Strong analytical and problem-solving skills
Good initiative and proactivity
Experience with Service Now ticketing system
Networking Experience and ability to troubleshoot basic to complex network problems
Experience with Mobile devices such as tablets and phones (Android and IOS).
Knowledge of MDM functionality and Mobility Device security (E.G. Samsung Knox).
Experience with Cisco Call Manager
Experience with Lenovo/Dell hardware an asset.
Experience working with and basic understanding of Microsoft InTune.

Work Environment

Client or office environment – onsite at client facility
On Call could be requested of you.
Monday – Friday days.
Shift Schedule: 8-hour days.

Certifications

CompTIA A+ Certification current or previous considered an asset
CompTIA Network+ or CCNA considered an asset.

** This role is ONSITE in Sudbury, Ontario **

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

The technician is responsible for the maintenance, installation, and support of Polycom conference room equipment and Android TV boxes. They will interface with end users to resolve complex technical issues and coordinate equipment installation and system changes.

Requirements

Candidates must have a high school diploma and 2-5 years of IT technical support experience in an enterprise environment. Proficiency with Windows operating systems, Office 365, and networking troubleshooting is required.

Skills

Polycom
IT technical support
Windows 10
Windows 11
Office 365
Service Now
Networking
Troubleshooting
Mobile device management
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
Hardware maintenance

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness program
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Polycom
IT Support
Windows 10
Windows 11
Office 365
Service Now
Networking
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
CompTIA A+
CompTIA Network+
CCNA
Hardware
Software
Enterprise Environment
Technical Support
Field Services
Managed Infrastructure Services
Troubleshooting
Mobile Device Management
ICMS
Documentation

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