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Added 2 mins ago
P
Electrical Engineering Co‑op
ProMach
Richmond, BC
- Full-time
Education: Enrolled in a Bachelor's degree or Technician program in Electrical Engineering, Automation, or Mechatronics.
Added 2 mins ago
MN
Chemistry Technician
Mérieux NutriSciences - North America
Markham, ON
- $19 to $21 CAD / hour
- Full-time
As a trusted partner, our Public Health mission is to make food systems safer, healthier and more sustainable. Throughout our global network in 32 countries, we offer to our customers a…
Added 2 mins ago
VP
Applications Engineer - Project Management
Vishay Precision Group, Inc. (VPG)
Toronto, ON
- Full-time
We are seeking an Application Engineer with strong project management capability to support our Optical Products Group.
Added 3 mins ago
A
Heavy Duty Fleet Mechanic
ATCO
Calgary, AB
- Full-time
Reporting to the Supervisor, Fleet and the Team Lead, the Heavy Equipment Technician is responsible for maintaining, diagnosing, and repairing a variety of vehicles and equipment. This role…
Added 18 mins ago
VP
Applications Engineer - Project Management
Vishay Precision Group
Toronto, ON
- Full-time
We are seeking an Application Engineer with strong project management capability to support our Optical Products Group.
Added 33 mins ago
Maintenance Team Lead- Alex & Alice Boucher Fort McKay Industrial Park
Fort McKay Group of Companies
Fort McMurray, AB
…essential component of our Health, Safety & Environment management systems; we believe the safety is everyone’s responsibility and can only be achieved through the active participation of…
Added 33 mins ago
FM
Electrical Engineering Co‑op
Federal Mfg
Richmond, BC · CA BC Richmond
- Full-time
Education: Enrolled in a Bachelor's degree or Technician program in Electrical Engineering, Automation, or Mechatronics.
Added 48 mins ago
OA
Parts Advisor - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
…information is provided, as incomplete submissions may delay the application process.…
Added 1 hour ago
DT
Onsite Field Services Technician, Sudbury - Polycom
DXC Technology
ON · CAN ON Home based (CSC Location)
- Full-time
Onsite Field Services Technician, Sudbury, ON.
Added 1 hour ago
Word/Data Processing Clerk II - Employee Development Division Clerk
City of Edmonton
AB
Experience working with learning management systems.
Added 1 hour ago
SR
Senior Instrumentation and Controls Technician
Saskatchewan Research Council (SRC)
Saskatoon, SK
- Full-time
The Saskatchewan Research Council (SRC) is seeking a Senior Instrumentation and Controls Technician to support the installation, testing, commissioning, operation, and maintenance of…
Added 2 hours ago
CG
Intermediate Integrated Logistics Support Specialist
Calian Group
Gatineau, QC
- Full-time
…liées aux dessins techniques : lecture de dessins isométriques, application de modifications (redlines) et cotation des éléments…
Added 2 hours ago
MF
HVAC Service Technician
Merit for Apprenticeship
Kitchener, ON
- Full-time
Position Overview: We're seeking a dependable HVAC Service Technician to inspect, maintain, troubleshoot, and repair heating, ventilation, and air-conditioning systems in residential or…
Added 3 hours ago
E
Consultant, Hydrologist
ERM
Smithers, BC
- $73,100 to $94,300 CAD / year
- Full-time
In this role, you will play an important role in helping clients understand how water moves, changes, and interacts with natural and industrial systems.
Added 3 hours ago
Emergency Apparatus Technician
The City of Red Deer
Red Deer, AB
The Emergency Vehicle Technician – Heavy Duty Mechanic plays a pivotal role in ensuring the operational readiness of emergency vehicles, including but not limited to fire trucks, ambulances…
Added 3 hours ago
LA
Automotive Body Technician
Leon's Auto Body
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description The Automotive Body Technician is a full-time, on-site role based in the Greater Toronto Area, Canada. The technician will perform collision damage repairs, including body…
Added 6 hours ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Kontron's embedded computing systems interact with a wide variety of devices in rugged environments such as avionics, transportation, defense, and telecommunications.
Added 10 hours ago
CU
Library Technician 2, Resource Support
Capilano University
North Vancouver, BC
- Full-time
…The questionnaire results are not connected to you or your application, and do not form part of the selection process. Simply, the goal of collecting this anonymous data is to better…
Added 11 hours ago
CO
Fleet Specifications Technologist
City of Winnipeg
Winnipeg, MB
- Full-time
…and Newcomers are encouraged to self-declare in the online…
Added 12 hours ago
SH
Service Desk and Desktop Technician
Sisler High School
Winnipeg, MB
- Full-time
Under The Supervision And Direction Of The Supervisor, Technical Services, The Service Desk & Desktop Technician Responsibilities May Include But Are Not Limited To:
Added 16 hours ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…
Added 16 hours ago
IF
310T / 310J Licensed Truck & Coach Diesel Mechanic/Technician
Impact Fulfillment Services
Teeswater, ON
- Full-time
The Mechanic/Technician IV performs major and technically difficult diagnostics, repairs, and overhauls/rebuilds in a timely manner; ensuring quality, time standards, customer expectations,…
Added 16 hours ago
IF
310T or 310J Licensed Diesel Technician
Impact Fulfillment Services
Teeswater, ON
- Full-time
The Mechanic/Technician IV performs major and technically difficult diagnostics, repairs, and overhauls/rebuilds in a timely manner; ensuring quality, time standards, customer expectations,…
Added 16 hours ago
IF
310T Diesel Mechanic
Impact Fulfillment Services
London, ON
- Full-time
The Technician IV performs major and technically difficult diagnostics, repairs, and overhauls/rebuilds in a timely manner; ensuring quality, time standards, customer expectations, cost…
Added 16 hours ago
IF
310T Licensed Diesel Mechanic Technician
Impact Fulfillment Services
Guelph, ON
- Full-time
The Technician IV performs major and technically difficult diagnostics, repairs, and overhauls/rebuilds in a timely manner; ensuring quality, time standards, customer expectations, cost…

DXC Technology

Onsite Field Services Technician, Sudbury - Polycom

ON, Canada
CAN ON Home based (CSC Location), Canada

Full-time

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Job details

Job type: Full-time
Experience: 2-5 years of IT technical support experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description:

Onsite Field Services Technician, Sudbury, ON.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Essential Job Functions

Responsible for maintenance/upkeep of all Polycom Conference rooms in the surrounding area.
Responsible for installing new and scheduling and refreshing existing Polycom units in the environment.
Responsible for android TV boxes installed in the plants.
Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process. Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
Coordinates and/or conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria. Measures, maintains, and documents team performance in relation to established goals, time frames and service levels. Revises plans, as necessary.
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal computers, in accordance with established guidelines and procedures.
Provides guidance and training to client population on system and products to eliminate recurring errors for systems/products. Escalates issues or concerns as appropriate. Recommends changes to procedures and processes; implements as approved.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Creates and maintains systems software and hardware documentation and assesses system information where appropriate.
Understands Tablets, troubleshooting and Android functionalities.

Basic Qualifications

Must have High School diploma or G.E.D.
College diploma or University degree in a computer related field is an asset
2-5 years of IT technical support experience
Experience with recent Windows operating systems, Windows 10, 11 preferably in an enterprise environment.
Experience with use of Office 365 products preferably in an enterprise environment (Word, Excel, PowerPoint, Teams, SharePoint, Outlook)
Experience with solving computer-related technical problems both hardware and software (ie. Office 365, SAP)
Experience with following company escalation policies

Other Qualifications

Experience with Polycom Video conferencing solutions and support an asset.
Strong interpersonal skills for interacting with team members and clients
Strong communication skills, both oral and written
Strong organization skills to balance and prioritize work
Strong analytical and problem-solving skills
Good initiative and proactivity
Experience with Service Now ticketing system
Networking Experience and ability to troubleshoot basic to complex network problems
Experience with Mobile devices such as tablets and phones (Android and IOS).
Knowledge of MDM functionality and Mobility Device security (E.G. Samsung Knox).
Experience with Cisco Call Manager
Experience with Lenovo/Dell hardware an asset.
Experience working with and basic understanding of Microsoft InTune.

Work Environment

Client or office environment – onsite at client facility
On Call could be requested of you.
Monday – Friday days.
Shift Schedule: 8-hour days.

Certifications

CompTIA A+ Certification current or previous considered an asset
CompTIA Network+ or CCNA considered an asset.

** This role is ONSITE in Sudbury, Ontario **

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

The technician is responsible for the maintenance, installation, and support of Polycom conference room equipment and Android TV boxes. They will interface with end users to resolve complex technical issues and coordinate equipment installation and system changes.

Requirements

Candidates must have a high school diploma and 2-5 years of IT technical support experience in an enterprise environment. Proficiency with Windows operating systems, Office 365, and networking troubleshooting is required.

Skills

Polycom
IT technical support
Windows 10
Windows 11
Office 365
Service Now
Networking
Troubleshooting
Mobile device management
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
Hardware maintenance

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness program
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Polycom
IT Support
Windows 10
Windows 11
Office 365
Service Now
Networking
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
CompTIA A+
CompTIA Network+
CCNA
Hardware
Software
Enterprise Environment
Technical Support
Field Services
Managed Infrastructure Services
Troubleshooting
Mobile Device Management
ICMS
Documentation

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