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Added 10 mins ago
MG
Electronic Assembler
MISTRAS Group
AB · Calgary, AB
- Full-time
…Team as an Electronic Assembler. Are you a detail-oriented technician with strong fine motor skills and proven soldering expertise? We are seeking an Electronic Assembler to join our…
Added 24 mins ago
CP
Product Development (PD) Technician - Wet, Fresh & Treats
Champion Petfoods
AB · Greater Edmonton Metropolitan Area
- Full-time
Champion Petfoods is expanding! We are excited to announce we are looking for a Product Development (PD) Technician - Wet, Fresh & Treats to join our rapidly growing company.
Added 24 mins ago
S
Method Technician - Finishing
Safran
Mirabel, QC
- Full-time
Keep technical documentation and risk management tools up to date to ensure standardization of practices and processes.
Added 24 mins ago
RV
Lab Assistant
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
maintaining an inventory management system for the efficient utilization and distribution of laboratory equipment and supplies.
Added 25 mins ago
CP
Product Development (PD) Technician - Wet, Fresh & Treats
Champion Petfoods
Acheson, AB
- Full-time
Champion Petfoods is expanding! We are excited to announce we are looking for a Product Development (PD) Technician - Wet, Fresh & Treats to join our rapidly growing company.
Added 25 mins ago
FR
Maintenance Technician
FirstService Residential Canada
Victoria, BC
- Full-time
As a Building Maintenance Technician, you will be responsible for the preventative and corrective maintenance in vacant and occupied apartments including but not limited to minor plumbing,…
Added 25 mins ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 25 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…support of Husky’s Global Service Business and Customer Success Management strategy. This role provides leadership for financial planning, forecasting, performance analysis, governance, and…
Added 25 mins ago
JE
Road Service Technician - Dartmouth (2026-9650)
Johnston Equipment
Dartmouth, NS
- Full-time
Are you good with your hands, have a knack for all things technical? Join Johnston Equipment as a Road Service Technician.
Added 55 mins ago
GE
Field Operations Supervisor
GFL Environmental Inc.
Saskatoon, SK
- Full-time
Engage in site visits with clients and collect appropriate information to ensure project success
Added 55 mins ago
VN
Lab Technician
Verbio North America
Welland, ON
- $24 to $26 USD / hour
- Full-time
The Lab Technician works as part of a team in a continuous process manufacturing environment and reports to the Lab Supervisor. This position provides daily support in monitoring quality…
Added 55 mins ago
MG
Electronic Assembler
MISTRAS Group
Calgary, AB
- Full-time
…Team as an Electronic Assembler. Are you a detail-oriented technician with strong fine motor skills and proven soldering expertise? We are seeking an Electronic Assembler to join our…
Added 1 hour ago
SD
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Greet customer promptly and gather prescription information according to Standards
Added 1 hour ago
NH
PHARMACY TECHNICIAN
Northern Health - BC
Prince George, BC
- Temporary
…the general supervision of Manager or designate, the Pharmacy Technician operates in accordance with the competency guidelines and scope of practice and standards of practice for Pharmacy…
Added 1 hour ago
BB
Service Coordinator
Bosch Building Technologies North America
Regina, SK
- Full-time
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Added 1 hour ago
NH
PHARMACY TECHNICIAN
Northern Health - BC
Prince George, BC
- Temporary
…the general supervision of Manager or designate, the Pharmacy Technician operates in accordance with the competency guidelines and scope of practice and standards of practice for Pharmacy…
Added 1 hour ago
BB
Service Coordinator
Bosch Building Technologies North America
Ottawa, ON
- Full-time
Maintain technician schedule, ensuring resources including subcontractors and equipment rentals are effectively utilized to maximize efficiencies and productivity
Added 1 hour ago
CP
Product Development (PD) Technician - Wet, Fresh & Treats
Champion Petfoods
Acheson, AB · CPA - Champion Petfoods Holding Inc. (Acheson)
- Full-time
Champion Petfoods is expanding! We are excited to announce we are looking for a Product Development (PD) Technician - Wet, Fresh & Treats to join our rapidly growing company.
Added 1 hour ago
M
Product Development (PD) Technician - Wet, Fresh & Treats
Mars
Acheson, AB · CPA - Champion Petfoods Holding Inc. (Acheson)
- Full-time
Champion Petfoods is expanding! We are excited to announce we are looking for a Product Development (PD) Technician - Wet, Fresh & Treats to join our rapidly growing company.
Added 1 hour ago
BR
Customer Care Technician
Brookfield Residential
Calgary, AB
- Full-time
…Sustainability practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality…
Added 1 hour ago
KM
Technicien de service, Spécialiste en Production (St.John's, Newfoundland)
Konica Minolta Business Solutions Canada
Burnaby, BC
- Full-time
…business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and…
Added 1 hour ago
CO
Team Lead, Fleet Services
City of Beaumont
Beaumont, AB
- Full-time
Maintain accurate work orders, maintenance records, fleet management system information, and parts inventory records, and identify opportunities to improve maintenance processes and service…
Added 1 hour ago
KL
Engineering Technician (Environmental Capital Projects)
Kawartha Lakes
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The City of Kawartha Lakes invites applicants to join our dynamic team as an Engineering Technician! The Engineering and Corporate Assets department is seeking a permanent, full-time…
Added 1 hour ago
SM
Service Technician
Swish Maintenance Limited
Winnipeg, MB
- Full-time
The Service Technician plays a critical role in maintaining customer satisfaction by delivering timely, high-quality equipment service. This includes diagnostics and troubleshooting,…
Added 2 hours ago
SD
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Brockville, ON
- Part-time
Greet customer promptly and gather prescription information according to Standards

DXC Technology

Onsite Field Services Technician, Sudbury - Polycom

ON, Canada
CAN ON Home based (CSC Location), Canada

Full-time

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Job details

Job type: Full-time
Experience: 2-5 years of IT technical support experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description:

Onsite Field Services Technician, Sudbury, ON.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Essential Job Functions

Responsible for maintenance/upkeep of all Polycom Conference rooms in the surrounding area.
Responsible for installing new and scheduling and refreshing existing Polycom units in the environment.
Responsible for android TV boxes installed in the plants.
Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process. Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
Coordinates and/or conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria. Measures, maintains, and documents team performance in relation to established goals, time frames and service levels. Revises plans, as necessary.
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal computers, in accordance with established guidelines and procedures.
Provides guidance and training to client population on system and products to eliminate recurring errors for systems/products. Escalates issues or concerns as appropriate. Recommends changes to procedures and processes; implements as approved.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Creates and maintains systems software and hardware documentation and assesses system information where appropriate.
Understands Tablets, troubleshooting and Android functionalities.

Basic Qualifications

Must have High School diploma or G.E.D.
College diploma or University degree in a computer related field is an asset
2-5 years of IT technical support experience
Experience with recent Windows operating systems, Windows 10, 11 preferably in an enterprise environment.
Experience with use of Office 365 products preferably in an enterprise environment (Word, Excel, PowerPoint, Teams, SharePoint, Outlook)
Experience with solving computer-related technical problems both hardware and software (ie. Office 365, SAP)
Experience with following company escalation policies

Other Qualifications

Experience with Polycom Video conferencing solutions and support an asset.
Strong interpersonal skills for interacting with team members and clients
Strong communication skills, both oral and written
Strong organization skills to balance and prioritize work
Strong analytical and problem-solving skills
Good initiative and proactivity
Experience with Service Now ticketing system
Networking Experience and ability to troubleshoot basic to complex network problems
Experience with Mobile devices such as tablets and phones (Android and IOS).
Knowledge of MDM functionality and Mobility Device security (E.G. Samsung Knox).
Experience with Cisco Call Manager
Experience with Lenovo/Dell hardware an asset.
Experience working with and basic understanding of Microsoft InTune.

Work Environment

Client or office environment – onsite at client facility
On Call could be requested of you.
Monday – Friday days.
Shift Schedule: 8-hour days.

Certifications

CompTIA A+ Certification current or previous considered an asset
CompTIA Network+ or CCNA considered an asset.

** This role is ONSITE in Sudbury, Ontario **

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

The technician is responsible for the maintenance, installation, and support of Polycom conference room equipment and Android TV boxes. They will interface with end users to resolve complex technical issues and coordinate equipment installation and system changes.

Requirements

Candidates must have a high school diploma and 2-5 years of IT technical support experience in an enterprise environment. Proficiency with Windows operating systems, Office 365, and networking troubleshooting is required.

Skills

Polycom
IT technical support
Windows 10
Windows 11
Office 365
Service Now
Networking
Troubleshooting
Mobile device management
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
Hardware maintenance

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness program
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Polycom
IT Support
Windows 10
Windows 11
Office 365
Service Now
Networking
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
CompTIA A+
CompTIA Network+
CCNA
Hardware
Software
Enterprise Environment
Technical Support
Field Services
Managed Infrastructure Services
Troubleshooting
Mobile Device Management
ICMS
Documentation

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