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Added 14 mins ago
RI
Pest Control Technician
Rentokil Initial
Grande Prairie, AB
- $43,000 to $45,000 CAD / year
- Full-time
…full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated team’s professional development and personal goals with an…
Added 14 mins ago
RI
Pest Control Technician
Rentokil Initial
Peace River, AB
- $43,000 to $45,000 CAD / year
- Full-time
…full service pest solutions delivered through cutting edge technology and uncompromising quality. We support our self-motivated team’s professional development and personal goals with an…
Added 29 mins ago
H
Senior Prototype Engineer
Humanoid
Burnaby, BC
- Full-time
Support system-level testing, performance characterization, reliability assessments, and prototype-to-production transitions.
Added 44 mins ago
BA
Board Certified Behavior Analyst (BCBA)
Bierman Autism Centers
Ramsey, ON
- Full-time
Must be willing and able to restrain/hold/transport and utilize quick body movements as indicated in the Behavior Support Plan in the course of working with children with challenging…
Added 44 mins ago
Lab Patient Technician
LifeLabs
Saskatoon, SK
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact…
Added 44 mins ago
Lab Patient Technician
LifeLabs
Regina, SK
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact…
Added 44 mins ago
Lab Patient Technician
LifeLabs
Regina, SK
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact…
Added 44 mins ago
D
Technician, Skills training and competency development
Desjardins
Brossard, QC · Montreal, QC
- Full-time
As a training and skills development technician, you assist with needs analysis as well as training logistics and delivery. You help with quality assurance throughout the product/service…
Added 44 mins ago
JI
Service Advisor / Dispatcher (Afternoon Shift)
J.D. Irving, Limited
Saint John, NB
- Full-time
Provide professional counter coverage and support to customers, drivers and technicians.
Added 44 mins ago
NA
Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
The Security & Technology Services Manager is the senior technical leader responsible for the development, delivery, support, programming, integration, cybersecurity, managed technology…
Added 44 mins ago
NA
Experienced Security Systems Integration Technician
New Age Group
Concord, ON
- $85,000 to $100,000 CAD / year
- Full-time
For over 25 years, The New Age Group has delivered trusted security and technology solutions, specializing in video surveillance, access control, communications, networking, and…
Added 59 mins ago
BB
Service Coordinator
Bosch Building Technologies
Regina, SK
- Full-time
…issued to techs for installation on service work orders, and support with physical…
Added 59 mins ago
TO
Coordinator, Operations (Contracted Services)
Town of Caledon
Caledon, ON
- Full-time
…contractor performance monitoring, asset inspections, budget support, and the coordination of operational maintenance projects. As the Coordinator, Operations (Contracted Services), you…
Added 59 mins ago
TO
Coordinator, Invasive Species (Contract up to 18 months)
Town of Caledon
Caledon, ON
- Full-time
Supervise in-house and contracted staff, support operational planning and communications, manage escalated public issues professionally, and advise the Manager on capital and operating…
Added 1 hour ago
IS
Junior Process Improvement & Mold Development Technician
Innovative Stonecraft Inc.
Saskatoon, SK
- Full-time
As we continue to grow, we are investing in new product development, mold-making capabilities, manufacturing technology, and process improvements.
Added 1 hour ago
W
Technicien(ne) en amélioration continue de qualité / Quality Continuous Improvement (QCI) Tech - French
Wonderbrands
Longueuil, QC
- Full-time
Added 1 hour ago
TI
Field Service Warehouse & Assembly Technician
Toshiba International Corporation
AB · Edmonton, AB
- Full-time
The Field Service Warehouse & Assembly Technician supports operational readiness and execution of Field Service activities by performing warehouse logistics, parts handling, and equipment…
Added 1 hour ago
TC
Shop Technician, Heavy Equipment
Toromont Cat
Ottawa, ON · Kanata, ON
- Full-time
We are currently looking to hire a heavy equipment technician to join our team in Ottawa!
Added 1 hour ago
LB
Special Education Technician - Lasalle Sr. - Jordan's Principle
Lester B. Pearson School Board (LBPSB)
Montréal-Ouest, QC
- Contract
Train students on technological tools to support their learning and examination procedures
Added 1 hour ago
LB
Special Education Technician - St-John Fisher Senior - Jordan's Principle
Lester B. Pearson School Board (LBPSB)
Pointe-Claire, QC
- Contract
Train students on technological tools to support their learning and examination procedures
Added 1 hour ago
LB
Daycare Technician - Lasalle Sr.
Lester B. Pearson School Board (LBPSB)
Montréal-Ouest, QC
- Temporary
Coordinate and lead a variety of activities for the benefit of daycare staff (professional enhancement days, staff meetings, use of technology, etc.).
Added 1 hour ago
LB
SPECIAL EDUCATION TECHNICIAN (Specialized K4 class) Special Project- Lasalle Jr.
Lester B. Pearson School Board (LBPSB)
Montréal-Ouest, QC
- Full-time
Facility with the use of assistive technology to support the delivery of modified programs including familiarity with augmentative and alternative communication (AAC) systems - an asset
Added 1 hour ago
LB
DATA PROCESSING TECHNICIAN PRINCIPAL CLASS
Lester B. Pearson School Board (LBPSB)
Dorval, QC
- Full-time
Recommends and implements improvements to applications, support processes, procedures, documentation, reporting solutions, and technology adoption.
Added 1 hour ago
LB
Special Education Technician - Forest Hill Senior - Jordan's Principle
Lester B. Pearson School Board (LBPSB)
Saint-Lazare, QC
- Contract
Train students on technological tools to support their learning and examination procedures
Added 1 hour ago
UO
On-Call Instructor, Faculty of Applied & Technical Studies
University of the Fraser Valley
Abbotsford, BC
- Full-time
…workforce development initiatives delivered at the Trades and Technology Centre, employer worksites, and partner locations throughout the…

DXC Technology

Onsite Field Services Technician, Sudbury - Polycom

ON, Canada
CAN ON Home based (CSC Location), Canada

Full-time

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Job details

Job type: Full-time
Experience: 2-5 years of IT technical support experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description:

Onsite Field Services Technician, Sudbury, ON.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Essential Job Functions

Responsible for maintenance/upkeep of all Polycom Conference rooms in the surrounding area.
Responsible for installing new and scheduling and refreshing existing Polycom units in the environment.
Responsible for android TV boxes installed in the plants.
Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process. Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
Coordinates and/or conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria. Measures, maintains, and documents team performance in relation to established goals, time frames and service levels. Revises plans, as necessary.
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal computers, in accordance with established guidelines and procedures.
Provides guidance and training to client population on system and products to eliminate recurring errors for systems/products. Escalates issues or concerns as appropriate. Recommends changes to procedures and processes; implements as approved.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Creates and maintains systems software and hardware documentation and assesses system information where appropriate.
Understands Tablets, troubleshooting and Android functionalities.

Basic Qualifications

Must have High School diploma or G.E.D.
College diploma or University degree in a computer related field is an asset
2-5 years of IT technical support experience
Experience with recent Windows operating systems, Windows 10, 11 preferably in an enterprise environment.
Experience with use of Office 365 products preferably in an enterprise environment (Word, Excel, PowerPoint, Teams, SharePoint, Outlook)
Experience with solving computer-related technical problems both hardware and software (ie. Office 365, SAP)
Experience with following company escalation policies

Other Qualifications

Experience with Polycom Video conferencing solutions and support an asset.
Strong interpersonal skills for interacting with team members and clients
Strong communication skills, both oral and written
Strong organization skills to balance and prioritize work
Strong analytical and problem-solving skills
Good initiative and proactivity
Experience with Service Now ticketing system
Networking Experience and ability to troubleshoot basic to complex network problems
Experience with Mobile devices such as tablets and phones (Android and IOS).
Knowledge of MDM functionality and Mobility Device security (E.G. Samsung Knox).
Experience with Cisco Call Manager
Experience with Lenovo/Dell hardware an asset.
Experience working with and basic understanding of Microsoft InTune.

Work Environment

Client or office environment – onsite at client facility
On Call could be requested of you.
Monday – Friday days.
Shift Schedule: 8-hour days.

Certifications

CompTIA A+ Certification current or previous considered an asset
CompTIA Network+ or CCNA considered an asset.

** This role is ONSITE in Sudbury, Ontario **

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

The technician is responsible for the maintenance, installation, and support of Polycom conference room equipment and Android TV boxes. They will interface with end users to resolve complex technical issues and coordinate equipment installation and system changes.

Requirements

Candidates must have a high school diploma and 2-5 years of IT technical support experience in an enterprise environment. Proficiency with Windows operating systems, Office 365, and networking troubleshooting is required.

Skills

Polycom
IT technical support
Windows 10
Windows 11
Office 365
Service Now
Networking
Troubleshooting
Mobile device management
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
Hardware maintenance

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness program
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Polycom
IT Support
Windows 10
Windows 11
Office 365
Service Now
Networking
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
CompTIA A+
CompTIA Network+
CCNA
Hardware
Software
Enterprise Environment
Technical Support
Field Services
Managed Infrastructure Services
Troubleshooting
Mobile Device Management
ICMS
Documentation

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