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Added 3 mins ago
PT
Service Coordinator
Paladin Technologies
Regina, SK
- Full-time
…assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements.…
Added 3 mins ago
BB
Service Coordinator
Bosch Building Technologies
Regina, SK
- Full-time
…assignments. The Service Coordinator utilizes ticketing, and other systems as tools to coordinate, communicate, and effectively execute a daily plan that best meets client requirements.…
Added 3 mins ago
B
HVAC Apprentice/Maintenance Mechanic UA787
BGIS
Peterborough, ON
- Full-time
…performed. The incumbent is responsible for operating facility systems, performing preventative and corrective maintenance, routine services on facility mechanical and other systems for the…
Added 3 mins ago
B
HVAC Apprentice/Maintenance Mechanic UA787
BGIS
Barrie, ON
- Full-time
…performed. The incumbent is responsible for operating facility systems, performing preventative and corrective maintenance, routine services on facility mechanical and other systems for the…
Added 3 mins ago
M
Accounting Technician, Assurance & Accounting
MNP
Melfort, SK
- Full-time
Make an impact with our Assurance & Accounting team as an Accounting Technician. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly…
Added 3 mins ago
TO
Coordinator, Operations (Contracted Services)
Town of Caledon
Caledon, ON
- Full-time
…municipal contracts. We are seeking an individual with superior communication and interpersonal skills, a demonstrated ability to work independently and make sound decisions, and excellent…
Added 18 mins ago
TR
RV Technician
Traveland RV Supercentre
Langley (District), BC · Langley, BC
- Full-time
Added 18 mins ago
W
Technicien(ne) en amélioration continue de qualité / Quality Continuous Improvement (QCI) Tech - French
Wonderbrands
Longueuil, QC
- Full-time
Added 18 mins ago
E
Geotechnical Field Technician
EXP
Windsor, ON
- Full-time
Civil Technician or Technology Diploma or Undergraduate Degree in Natural Sciences (Earth Science, Environmental Science, or Civil Engineering)
Added 18 mins ago
CC
Auto Collision Repair Planner
CSN Collision
Pickering, ON
- $50,000 to $100,000 CAD / year
- Full-time
…building a flawless repair plan before the vehicle ever hits the technician's…
Added 33 mins ago
TC
Shop Technician, Heavy Equipment
Toromont Cat
Ottawa, ON · Kanata, ON
- Full-time
We are currently looking to hire a heavy equipment technician to join our team in Ottawa!
Added 33 mins ago
Receiving and Inspection Technician
L3Harris Technologies
Mirabel, QC
Job Title: Receiving and Inspection Technician
Added 47 mins ago
WC
(CAN) Technician - HVAC/R
Walmart Canada
Mississauga, ON
- Full-time
Diagnoses and resolves mechanical, electrical, and refrigerant-related issues across commercial and industrial systems. Implements preventive maintenance programs to extend equipment life…
Added 47 mins ago
LB
SPECIAL EDUCATION TECHNICIAN (Specialized K4 class) Special Project- Lasalle Jr.
Lester B. Pearson School Board (LBPSB)
Montréal-Ouest, QC
- Full-time
Facility with the use of assistive technology to support the delivery of modified programs including familiarity with augmentative and alternative communication (AAC) systems - an asset
Added 48 mins ago
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Mechanical Apprentice
OPENLANE
Ottawa, ON · Vars, ON
- Full-time
We are seeking an apprentice Automotive Service Technician with experience in automotive repair and inspections to diagnose, repair, maintain, and inspect customer and company vehicles. In…
Added 48 mins ago
SB
Network Support Engineer
Sharp Brains
Kelowna, BC
- Contract
Good communication and problem-solving skills.
Added 48 mins ago
O
Mechanical Technician/Journeyman
OPENLANE
Ottawa, ON · Vars, ON
- Full-time
We are seeking a skilled Automotive Service Technician to join our team. You will be responsible for performing general repairs and maintenance on a variety of vehicles, ensuring they meet…
Added 48 mins ago
O
Licensed Auto Mechanic
OPENLANE
Brampton, ON
- Full-time
We are seeking a Red Seal Automotive Service Technician with experience in automotive repair and inspections. You will be involved in diagnosis, repairs, inspections, and maintenance of…
Added 48 mins ago
F
Webber - Road Technician - Infrastructure Management
Ferrovial
Kingston, ON · CAN - Webber - Infra - Kingston
- Full-time
Repairs/maintains functionality of equipment room ventilation systems
Added 48 mins ago
V
Manufacturing Technician I
VitalBio
Oakville, ON
- Full-time
Excellent communication skills and attention to detail;
Added 1 hour ago
PT
310T Apprentice / 310T Technician
Platinum Trailers
St. Marys, ON
- $22 to $48 CAD / hour
- Full-time
…Whether you're an apprentice developing your trade or a licensed technician expanding your expertise, you'll be exposed to a wide variety of equipment, systems, and…
Added 1 hour ago
NC
Part Time Professor, Greenhouse
Niagara College
Niagara-on-the-Lake, ON · Daniel J. Patterson Campus, ON
- Part-time
Applications are invited for the position of Part-Time Professor in the Greenhouse Technician program within the School of Environment and Horticulture. This position will commence Winter…
Added 1 hour ago
M
Maintenance Stores Coordinator- Mars Wrigley- Newmarket, ON
Mars
Newmarket, ON · NMK-Mars Chocolate
- Full-time
Experience with SAP-PM or similar inventory management systems is required.
Added 1 hour ago
BN
Aftersales Manager
BYD North America
Toronto, ON
- Full-time
Manage technician certification programs and dealer training compliance requirements.
Added 1 hour ago
CM
Research Technician III
CancerCare Manitoba
Winnipeg, MB
- Full-time
We are hiring a Research Technician III to support the Manitoba Ovarian Biobank Program (MOBP) within the Manitoba Tumour Bank (MTB) at CancerCare Manitoba. This position plays a key role…

DXC Technology

Onsite Field Services Technician, Sudbury - Polycom

ON, Canada
CAN ON Home based (CSC Location), Canada

Full-time

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Job details

Job type: Full-time
Experience: 2-5 years of IT technical support experience
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Description:

Onsite Field Services Technician, Sudbury, ON.

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

Essential Job Functions

Responsible for maintenance/upkeep of all Polycom Conference rooms in the surrounding area.
Responsible for installing new and scheduling and refreshing existing Polycom units in the environment.
Responsible for android TV boxes installed in the plants.
Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process. Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
Coordinates and/or conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria. Measures, maintains, and documents team performance in relation to established goals, time frames and service levels. Revises plans, as necessary.
Provides technical services in support of project work; works with project teams to develop, engineer, and implement defined technical activities, such as distributing new personal computers, in accordance with established guidelines and procedures.
Provides guidance and training to client population on system and products to eliminate recurring errors for systems/products. Escalates issues or concerns as appropriate. Recommends changes to procedures and processes; implements as approved.
Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
Creates and maintains systems software and hardware documentation and assesses system information where appropriate.
Understands Tablets, troubleshooting and Android functionalities.

Basic Qualifications

Must have High School diploma or G.E.D.
College diploma or University degree in a computer related field is an asset
2-5 years of IT technical support experience
Experience with recent Windows operating systems, Windows 10, 11 preferably in an enterprise environment.
Experience with use of Office 365 products preferably in an enterprise environment (Word, Excel, PowerPoint, Teams, SharePoint, Outlook)
Experience with solving computer-related technical problems both hardware and software (ie. Office 365, SAP)
Experience with following company escalation policies

Other Qualifications

Experience with Polycom Video conferencing solutions and support an asset.
Strong interpersonal skills for interacting with team members and clients
Strong communication skills, both oral and written
Strong organization skills to balance and prioritize work
Strong analytical and problem-solving skills
Good initiative and proactivity
Experience with Service Now ticketing system
Networking Experience and ability to troubleshoot basic to complex network problems
Experience with Mobile devices such as tablets and phones (Android and IOS).
Knowledge of MDM functionality and Mobility Device security (E.G. Samsung Knox).
Experience with Cisco Call Manager
Experience with Lenovo/Dell hardware an asset.
Experience working with and basic understanding of Microsoft InTune.

Work Environment

Client or office environment – onsite at client facility
On Call could be requested of you.
Monday – Friday days.
Shift Schedule: 8-hour days.

Certifications

CompTIA A+ Certification current or previous considered an asset
CompTIA Network+ or CCNA considered an asset.

** This role is ONSITE in Sudbury, Ontario **

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $45,400 - $84,200.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

The technician is responsible for the maintenance, installation, and support of Polycom conference room equipment and Android TV boxes. They will interface with end users to resolve complex technical issues and coordinate equipment installation and system changes.

Requirements

Candidates must have a high school diploma and 2-5 years of IT technical support experience in an enterprise environment. Proficiency with Windows operating systems, Office 365, and networking troubleshooting is required.

Skills

Polycom
IT technical support
Windows 10
Windows 11
Office 365
Service Now
Networking
Troubleshooting
Mobile device management
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
Hardware maintenance

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness program
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

Polycom
IT Support
Windows 10
Windows 11
Office 365
Service Now
Networking
Android
IOS
Samsung Knox
Cisco Call Manager
Microsoft InTune
CompTIA A+
CompTIA Network+
CCNA
Hardware
Software
Enterprise Environment
Technical Support
Field Services
Managed Infrastructure Services
Troubleshooting
Mobile Device Management
ICMS
Documentation

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