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Added 26 mins ago
Shipper Receiver – Inventory Count
Maple Leaf Foods Inc
Brampton, ON
Full-time
Provide inventory reports to the Raw Material Planning Specialist to support effective formulation planning.
Added 27 mins ago
Procurement Coordinator
GVF Group of Companies
Cambridge, ON
Full-time
You’ll work closely with our Senior Procurement Specialist and teams across Production, Warehouse, Finance, and Operations, helping keep things moving while supporting broader procurement…
Added 56 mins ago
Procurement Coordinator
GVF Group of Companies
Cambridge, ON
Full-time
You’ll work closely with our Senior Procurement Specialist and teams across Production, Warehouse, Finance, and Operations, helping keep things moving while supporting broader procurement…
Added 57 mins ago
Site Visit Inspector
DNV
Montreal, QC
Full-time
…Sustainability (EEPS) department. This field-focused role will support construction monitoring, site observation, and in office technical work across large to small scale energy system…
Added 1 hour ago
Factory Test Specialist
Brunel
Calgary, AB
$80,000 to $115,000 CAD / year
Full-time
Brunel is currently seeking a Factory Test Specialist, Mechanical to support a growing manufacturing and engineering operation. This role is responsible for developing, implementing, and…
Added 1 hour ago
Reporting & Analytics Specialist, 1 year contract
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
$61,582.5 to $86,215.5 CAD / year
Full-time
We’re looking for a Reporting & Analytics Specialist, 1 year contract to play a key role in transforming data into actionable insights that support decision-making across all TJX Canada…
Added 1 hour ago
Janitorial Technician
Rocky Mountain Soap Company
Canmore, AB
Part-time
…for team members, contractors, and visitors. The Janitorial Specialist operates cleaning equipment, manages cleaning supplies, and identifies facility maintenance concerns requiring…
Added 2 hours ago
Hardware Production Specialist
Niricson
Victoria, BC
Full-time
…capabilities, we're strengthening our Engineering team in Victoria to support the production and deployment of our…
Added 2 hours ago
Oracle Retail MFCS Lead Analyst
Global Applications Solution
Canada
Contract
…Maintenance Services (AMS) teams. You will drive application support, service delivery, and module integrations - with a strong focus on Sales Audit - ensuring high system availability, SLA…
Added 2 hours ago
Social Media Specialist
Clio
Toronto, ON · Burnaby, BC · Vancouver, BC
Full-time
Creating and editing short-form video content to support Clio’s growing use of video across social platforms;
Added 2 hours ago
Field Specialist, Wellbore Construction (WBC)
NCS Multistage LLC
Red Deer, AB
Full-time
The Field Specialist is primarily responsible to support and mentor the Operations team by acting as front-line field support, with a main focus on the Wellbore Construction product line,…
Added 2 hours ago
RQ11514 - Systems Administrator/Operations Support Specialist - Senior
Maarut
Toronto, ON
Contract
support, including setting up user access, user profiles, backup and recovery,
Added 2 hours ago
Automation Specialist
Bunge
Regina, SK
The Automation Specialist is responsible for implementing, maintaining, and supporting industrial control system software and hardware technologies across facility operations. This role…
Added 3 hours ago
Senior Project Manager
VML Canada (English)
Toronto, ON
…recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global…
Added 3 hours ago
Spécialiste de la paie bilingue / Bilingual Payroll Specialist
ADP
Montreal, QC
Full-time
Résoudre les problèmes. Le cas échéant, vous travaillerez avec le support technique interne, divers départements de production et d'autres centres de services d'ADP pour amener des…
Added 3 hours ago
Social Media and Content Specialist - 100 Ways
Canada Gold
Vancouver, BC
$55,000 to $68,000 CAD / year
We’re looking for a Social Media & Content Specialist to help shape how 100 Ways shows up across social media and our broader marketing channels.
Added 3 hours ago
Bilingual Inside Sales Representative
STRIVE Recruitment Inc.
Montreal, QC
Full-time
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Manufacturing Operations, and Technology.…
Added 3 hours ago
Reporting & Analytics Specialist, 1 year contract
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
$61,582.5 to $86,215.5 CAD / year
Full-time
We’re looking for a Reporting & Analytics Specialist, 1 year contract to play a key role in transforming data into actionable insights that support decision-making across all TJX Canada…
Added 3 hours ago
Microsoft SharePoint & Power Platform Developer
Calgary West Central Primary Care Network
Remote, Canada
Full-time · Remote
Support production applications and respond to technical issues or defects.
Added 3 hours ago
Technical Application Specialist – Underground Mining
Copper Quail
Sudbury, ON · Greater Sudbury (New Sudbury), Ontario
Full-time
…organisation, is looking for an experienced Technical Application Specialist to support the introduction, testing and adoption of specialised mining technologies across underground mining…
Added 3 hours ago
ServiceNow Developer (ITSM Module) At Client Site in Ottawa
DXC Technology
Ottawa, ON
Full-time
Provide technical expertise and support for ServiceNow implementations, process improvement initiatives, and data analysis.
Added 4 hours ago
automation and electrical specialist
Cryopak
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
The successful candidate will work closely with Engineering, Maintenance, Production, and other departments to improve equipment reliability, minimize downtime, implement automation…
Added 4 hours ago
Cognos Developer
Ardent SoftSol Inc.
Toronto, ON
Contract
We are seeking a skilled Platform Support Specialist to join our Analytics Platform Support team. This role is focused on maintaining and supporting the Cognos| Tableau and Power BI…
Added 4 hours ago
Process Specialist
Belcan
Mirabel, QC
$30 to $35 CAD / hour
Contract
Supporte la production dans l'amélioration des procédés d'assemblage et la préparation de la production.
Added 4 hours ago
Outbound Logistics Business Manager
Cimpress/Vista
ON · Lakeshore, ON
…American Logistics department is the critical link between our production facilities and our customers across the USA, Canada and Mexico. We are looking for a logistics specialist who is…

DXC Technology

ServiceNow Developer (ITSM Module) At Client Site in Ottawa

Ottawa, ON, Canada

Job type: Full-time
Experience: Experience as a Developer with at least 5 years software development experience and can demonstrate strong development skills in the areas of ITSM/ITOM.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Job Description:

At DXC we use the power of technology to deliver mission-critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.

Role of trusted advisor and technical expert, guiding organizations through their ServiceNow journey. Leverage your in-depth knowledge of the platform to design, implement, and optimize ServiceNow solutions tailored to address specific business needs.

**This role requires Security Clearance with the Canadian government, hence the applicant must be a Canadian Citizen with 10 years verifiable history on Canadian soil**

What You´ll DO:

Collaborate with multi-functional teams to gather and understand business requirements and translating them into technical specifications for ServiceNow implementations.
Provide technical expertise and support for ServiceNow implementations, process improvement initiatives, and data analysis.
Provide technical guidance to customers and act as mentor to less senior team members. May give presentations to management and customers.
Participate in user acceptance testing (UAT) and assist with data migration activities.
Participate in identifying and resolving process bottlenecks.
Design, develop, and implement solutions using ServiceNow platform capabilities.
Design and implement workflows, forms, and automation scripts to optimize ITOM processes.
Develop and maintain ServiceNow workflows, forms, scripts, and reports.
Develop basic reports and dashboards to visualize ServiceNow data and track key performance indicators (KPIs)..
Customize and configure ServiceNow applications based on business needs.
Configure the ServiceNow platform to meet the organization's ITOM requirements.
Configure observability tools to inform on user behavior, system availability, capacity, etc. to ensure that everything is performing optimally.
Configure core ServiceNow modules (ITSM, ITOM, CSM) to support core IT service management processes.

Key Activities:

Discovery, Service Mapping, Event Management:

Discover devices and applications across various network segments to ensure data quality of CMDB.
Build Service Maps to drive service-aware operations and gain visibility into relationships between applications, IT components, and cloud services.
Implement Event Management solutions to improve service availability, provide root cause analysis, and automated remediation.

Development:

Conduct requirements analysis for development of new features, components and enhancements to existing components.
Conduct or participate in design discussions, design/code walkthrough meetings.
Design, develop, review, test, deploy and support out of the box solutions in the platform.
Ensure compliance to customers security best practices and coding standards.
Ensure compliance to customers reference architecture and requirement/design artefacts.
Ensure compliance to customers development and release methodologies (CM/CI/CD).
Navigate and adapt to various environments providing support for and working closely with customers.
Contribute to production work including deployments and incident and problem management.

Integration:

Integrate ServiceNow ITOM modules with other enterprise systems to create a seamless and efficient information flow.
Establish and maintain data integrations to ensure accuracy and consistency.

Reporting:

Generate and analyze reports related to Discovery, Service Mapping, and Event Management.
Ensure the organization is prepared for audits and regulatory inspections.

Continuous Improvement:

Stay informed about industry best practices and evolving regulatory requirements.
Propose and implement improvements to ITOM processes and ServiceNow configurations.

Who You Are

Experience as a Developer with at least 5 years software development experience and can demonstrate strong development skills in the areas of ITSM/ITOM.
This role requires Security Clearance with the Canadian government, hence the applicant must be a Canadian Citizen with 10 years verifiable history on Canadian soil
Proven experience in business process transactions
Proficiencies in business process management and optimization
Experience with system administration, and of ServiceNow.
Experience with User Management including groups, users, roles, ACLs, etc.
Experience in setting up and managing out of the box applications.
Experience in configuring ServiceNow workflows and forms.
Experience with creating and maintaining ServiceNow objects like tables, business rules, client scripts, UI actions, UI policies, script includes, workflows etc.
Excellent problem solving and analytics skills, with proven experience of requirements gathering and translating requirements into technical deliveries.
Demonstrate excellent communication skills and be confident presenting ideas and designs to different stakeholder levels.
Strong understanding of Discovery, Service Mapping, and Event Management principles and best practices.
Ability to learn quickly and adapt to new technologies.
Experience in Observability a plus.
Relevant certifications in ServiceNow (e.g., ServiceNow Certified Implementation Specialist, Six Sigma, PMP) is a plus.
Must be comfortable working independently with minimal oversight as well as comfortable working in a team setting swarming and peer programming.

Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team - globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity, and inclusion and are dedicated to strong ethics and corporate citizenship.

At DXC we have a People First strategy and a Virtual First model. In managing COVID-19, our actions are focused on the health, safety, and well-being of our colleagues and their families and our approach is to encourage and support masking, testing, and vaccination. The majority of our workforce now works remotely and will continue to do so. We recognize that requirements and availability around masking, testing, and vaccination vary by location, and we continue to monitor and conform with government regulations and customer requirements specific to each location

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well as contract-specific affordability and organizational requirements. A reasonable estimate of the current compensation range for this position is $67,800 - $117,800.

Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

DXC is an equal opportunity employer. We welcome the many dimensions of diversity. Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.

In addition, DXC Technology is committed to working with and providing reasonable accommodation to qualified individuals with physical and mental disabilities. If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail AODA Canada Requests.

Note: This option is reserved for applicants needing a reasonable accommodation related to a disability.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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More about this job

Responsibilities

The developer will design, implement, and optimize ServiceNow solutions while collaborating with cross-functional teams to translate business requirements into technical specifications. They will also provide technical expertise for ITSM, ITOM, and CSM modules, including managing workflows, forms, and data integrations.

Requirements

Candidates must have at least 5 years of software development experience with strong skills in ServiceNow ITSM/ITOM modules. This role requires Canadian citizenship and the ability to obtain government security clearance with a 10-year verifiable history on Canadian soil.

Skills

ServiceNow
ITSM
ITOM
CSM
Discovery
Service Mapping
Event Management
CMDB
Workflow automation
Scripting
Data migration
Requirements analysis
Observability
Technical documentation
Stakeholder management

Benefits

Health insurance
Dental insurance
Vision insurance
Employee wellness program
Life insurance
Disability insurance
Retirement savings plan
Paid holidays
Paid time off

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
ITOM
CSM
CMDB
Discovery
Service Mapping
Event Management
Automation
Workflow
Scripting
Observability
CI/CD
Data Migration
Security Clearance
Six Sigma
PMP
Cloud Services
Business Process Management
Technical Architecture
System Administration
API Integration
Dashboarding
KPI
Root Cause Analysis
Software Development
Agile
Consulting
IT Infrastructure
Regulatory Compliance

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