Product Owner
- Toronto, ON, Canada
$115,000 to $125,000 USD / year · Full-time
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Job details
- Pay
- $115,000 to $125,000 USD / year
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Description
We are seeking an experienced Product Owner to support our Canadian conveyancing portfolio, with a specific focus on our flagship Canadian conveyancing platform, Unity™.
This is a hands-on, multifaceted Product Owner role. The successful candidate will balance business-as-usual (BAU) ownership (including production support, incident response, and defect prioritization) with forward-looking product discovery and delivery for our flagship platform.
The role is hybrid. Candidates will be expected to work Canadian Eastern Time hours to support Canadian clients and delivery teams during Canadian business hours.
Key Responsibilities
- Translate product strategy, customer needs, compliance considerations, and operational dependencies into clear user stories, acceptance criteria, process flows, and functional specifications.
- Play a key role in backlog refinement and estimation
- Plan and manage sprints for the team.
- Run daily standups with the team.
- Provide input to and assistance with user documentation
- Create formal functional specifications and system design specifications where necessary
- Troubleshoot support issues to determine whether resolution requires development fixes
- Triage and support production incidents escalated to Product
- Help manage the transition from legacy conveyancing products to the Unity platform by supporting phased migration, customer readiness, internal enablement, and operational continuity.
- Maintain a strong understanding of customer workflows, competitor offerings, regulatory expectations, and market trends in Canadian conveyancing and AI-enabled legal technology.
- Work closely with Product Management, Engineering, UX, QA, Support, Operations, Sales, Marketing, Finance, and regional subject-matter experts to deliver platform capabilities that are commercially viable, operationally supportable, and technically scalable.
Skills, Knowledge and Expertise
- 4+ years as a Product Owner / Business Analyst in software development context.
- Strong Agile delivery experience, including backlog ownership, refinement, sprint planning, estimation support, running standups, acceptance validation, and release readiness.
- Experience translating business and customer needs into prioritized, actionable work for engineering.
- Proven ability to write clear and high-quality user stories, acceptance criteria, use cases, functional specifications, process flows, business rules, and create simple wireframes.
- Strong problem-solving skills with the ability to investigate defects, reproduce issues, analyse data, identify root causes, and work with engineering toward resolution.
- Able to produce functional/system design specs (where necessary) and partner on user docs and release notes.
- Technical fluency with APIs, SSO, and basic SQL for validation.
- Ability to research competitors, analyze market trends, and incorporate insights into product decisions.
- Excellent stakeholder management skills, with the ability to align competing priorities across Product, Engineering, UX, QA, Support, Operations, Sales, Marketing, Finance, and regional business teams.
Benefits
At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.
Do you share our DNA?
- We ask how tomorrow can be better than today
- We are passionate about solving our customer's challenges
- Our ideas break boundaries
- We value different perspectives and encourage dialogue
- We take ownership and celebrate together
At Dye & Durham, we are fortunate to connect with exceptional talent across our business. While we carefully evaluate every submission, if you do not hear from our Talent team within 14 days of applying, it indicates that we are moving forward with other candidates for this role. Due to volume, we are unable to provide personalized feedback on initial applications, but we encourage you to stay connected for future opportunities.
#DDhp
More about this job
Responsibilities
Own and refine the Unity product backlog, plan and support sprints, and translate customer, business, compliance, and operational needs into actionable specifications for engineering. Triage production incidents and defects, support customer migration from legacy products, and collaborate across teams to deliver scalable, commercially viable platform capabilities.
Requirements
Requires 4+ years of experience as a Product Owner or Business Analyst in software development, with strong Agile delivery and requirements-writing skills. Candidates should be able to investigate defects, work effectively with cross-functional stakeholders, and have technical fluency with APIs, SSO, and basic SQL; legal practice management experience is an advantage.
Skills
- Product Ownership
- Business Analysis
- Agile Delivery
- Backlog Management
- Sprint Planning
- User Story Writing
- Acceptance Criteria
- Functional Specifications
- Process Flows
- Defect Investigation
- Root Cause Analysis
- Stakeholder Management
- API Fluency
- Single Sign-On (SSO)
- Basic SQL
- Market Research
Benefits
- Healthcare
- Pension
- Company Discounts
- Wellness Programs
- Paid Days Off To Move House
- Paid Volunteer Days
- Internal Training
- External Training
Visa sponsorship
Not detected in the job text
Categories
- Software
- Technology
- Management & Leadership
- Legal
- Customer Service & Support
Keywords
- Unity
- Canadian Conveyancing
- Product Ownership
- Business Analysis
- Agile
- Backlog Refinement
- Sprint Planning
- Estimation
- User Stories
- Acceptance Criteria
- Use Cases
- Functional Specifications
- System Design Specifications
- Process Flows
- Business Rules
- Wireframes
- Production Support
- Incident Response
- Defect Prioritization
- APIs
- Single Sign-On (SSO)
- SQL
- Release Readiness
- Release Notes
- Matter Management
- Billing
- Trust Accounting
- Conflict Checks
- Legal Technology
- Customer Migration