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IT
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Dye & Durham Corporation

Product Owner

Toronto, ON, Canada

$115,000 to $125,000 USD / year · Full-time

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Job details

Pay: $115,000 to $125,000 USD / year
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

We are seeking an experienced Product Owner to support our Canadian conveyancing portfolio, with a specific focus on our flagship Canadian conveyancing platform, Unity™.

This is a hands-on, multifaceted Product Owner role. The successful candidate will balance business-as-usual (BAU) ownership (including production support, incident response, and defect prioritization) with forward-looking product discovery and delivery for our flagship platform.

The role is hybrid. Candidates will be expected to work Canadian Eastern Time hours to support Canadian clients and delivery teams during Canadian business hours.

Key Responsibilities

Translate product strategy, customer needs, compliance considerations, and operational dependencies into clear user stories, acceptance criteria, process flows, and functional specifications.
Play a key role in backlog refinement and estimation
Plan and manage sprints for the team.
Run daily standups with the team.
Provide input to and assistance with user documentation
Create formal functional specifications and system design specifications where necessary
Troubleshoot support issues to determine whether resolution requires development fixes
Triage and support production incidents escalated to Product
Help manage the transition from legacy conveyancing products to the Unity platform by supporting phased migration, customer readiness, internal enablement, and operational continuity.
Maintain a strong understanding of customer workflows, competitor offerings, regulatory expectations, and market trends in Canadian conveyancing and AI-enabled legal technology.
Work closely with Product Management, Engineering, UX, QA, Support, Operations, Sales, Marketing, Finance, and regional subject-matter experts to deliver platform capabilities that are commercially viable, operationally supportable, and technically scalable.

This role requires a Product Owner who can operate with urgency, structure, and sound judgment in a high-priority transformation environment.

Skills, Knowledge and Expertise

4+ years as a Product Owner / Business Analyst in software development context.
Strong Agile delivery experience, including backlog ownership, refinement, sprint planning, estimation support, running standups, acceptance validation, and release readiness.
Experience translating business and customer needs into prioritized, actionable work for engineering.
Proven ability to write clear and high-quality user stories, acceptance criteria, use cases, functional specifications, process flows, business rules, and create simple wireframes.
Strong problem-solving skills with the ability to investigate defects, reproduce issues, analyse data, identify root causes, and work with engineering toward resolution.
Able to produce functional/system design specs (where necessary) and partner on user docs and release notes.
Technical fluency with APIs, SSO, and basic SQL for validation.
Ability to research competitors, analyze market trends, and incorporate insights into product decisions.
Excellent stakeholder management skills, with the ability to align competing priorities across Product, Engineering, UX, QA, Support, Operations, Sales, Marketing, Finance, and regional business teams.

Familiarity with legal practice management workflows (matter management, billing, trust accounting, conflict checks) will be a distinct advantage.

Benefits

At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

We ask how tomorrow can be better than today
We are passionate about solving our customer's challenges
Our ideas break boundaries
We value different perspectives and encourage dialogue
We take ownership and celebrate together

In line with the amended Employment Standards Act 2000, the salary range for this role is: $115K - 125K, dependent on assessment of skills during the interview process.

At Dye & Durham, we are fortunate to connect with exceptional talent across our business. While we carefully evaluate every submission, if you do not hear from our Talent team within 14 days of applying, it indicates that we are moving forward with other candidates for this role. Due to volume, we are unable to provide personalized feedback on initial applications, but we encourage you to stay connected for future opportunities.

#DDhp

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More about this job

Responsibilities

Own and refine the Unity product backlog, plan and support sprints, and translate customer, business, compliance, and operational needs into actionable specifications for engineering. Triage production incidents and defects, support customer migration from legacy products, and collaborate across teams to deliver scalable, commercially viable platform capabilities.

Requirements

Requires 4+ years of experience as a Product Owner or Business Analyst in software development, with strong Agile delivery and requirements-writing skills. Candidates should be able to investigate defects, work effectively with cross-functional stakeholders, and have technical fluency with APIs, SSO, and basic SQL; legal practice management experience is an advantage.

Skills

Product Ownership
Business Analysis
Agile Delivery
Backlog Management
Sprint Planning
User Story Writing
Acceptance Criteria
Functional Specifications
Process Flows
Defect Investigation
Root Cause Analysis
Stakeholder Management
API Fluency
Single Sign-On (SSO)
Basic SQL
Market Research

Benefits

Healthcare
Pension
Company Discounts
Wellness Programs
Paid Days Off To Move House
Paid Volunteer Days
Internal Training
External Training

Visa sponsorship

Not detected in the job text

Keywords

Unity
Canadian Conveyancing
Product Ownership
Business Analysis
Agile
Backlog Refinement
Sprint Planning
Estimation
User Stories
Acceptance Criteria
Use Cases
Functional Specifications
System Design Specifications
Process Flows
Business Rules
Wireframes
Production Support
Incident Response
Defect Prioritization
APIs
Single Sign-On (SSO)
SQL
Release Readiness
Release Notes
Matter Management
Billing
Trust Accounting
Conflict Checks
Legal Technology
Customer Migration

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