Revenue Operations Lead

Dye & Durham, a leading global provider of cloud–based software and technology solutions, provides critical information services and workflows used by clients all over the world to manage their process, information, and regulatory requirements. The company is focused on an unwavering commitment to customer excellence and to the personal and professional growth of its employees. It offers rewarding opportunities for those with legal, tech, financial services and government relations expertise. With clients that include major law firms, financial service institutions and government organizations in Canada, the United Kingdom, Ireland, South Africa and Australia, a fulfilling career awaits you at Dye & Durham.

Job Overview:

As part of the global Revenue Operations function, you will lead the implementation and optimization of revenue processes and systems while influencing best practices across global markets. Partnering closely with Canadian and international leaders across sales, marketing, finance, and other teams, you will play a critical role in helping the business achieve its ambitious growth aspirations while contributing to scalable, consistent revenue operations worldwide.

Key Responsibilities

• Revenue Strategy, Planning & Execution
  Design and scale revenue operations processes across lead generation, pipeline management, forecasting, territory design, quota setting, and compensation - continuously refining operational approaches to enable growth while sharing practices that support global consistency and scale.
• Sales Process & Performance Optimization
  Analyse and optimise the end-to-end sales lifecycle for the market, providing consultative support on discovery, demos, customer engagement, and process improvements that can be adapted across global revenue teams to increase productivity and conversion.
• Revenue Technology, Data & Analytics
  Lead the adoption and governance of CRM and enablement technologies, ensuring data accuracy and system integrity across revenue operations and alignment with global standards. Maintain KPIs, dashboards, and reporting across revenue performance, forecast accuracy, productivity, churn, and operational health, including analytical support for MBR/QBR and Board presentations.

• Performance Measurement & Impact Tracking
  Monitor the effectiveness of enablement initiatives, process enhancements, and tool implementations - regularly reporting outcomes and refining approaches based on performance and stakeholder feedback.

Qualifications:

• Experience:

• • Minimum 5 years of experience in revenue enablement, sales operations or related roles, preferably in SaaS or B2B environments.

• • Proven track record of driving revenue growth through enablement programs, process optimization, and cross-functional collaboration.
  • Deep understanding of sales and marketing alignment, sales methodologies, and best practices.

• • Experience working with Canadian and globally distributed teams, with the ability to translate regional needs into scalable global practices.

• Skills:

• • Expertise in sales enablement technologies, CRM tools (e.g., Salesforce), and other sales performance management platforms.
  • Familiarity with sales methodologies like MEDDPICC
  • Strong communication and presentation skills, with the ability to influence and engage senior stakeholders.
  • Strong analytical skills with the ability to derive actionable insights from data and performance metrics.
  • Excellent project management skills and ability to manage multiple initiatives simultaneously.

• • Experience in change management and driving adoption of new tools and processes.

Do you share our DNA?

• We ask how tomorrow can be better than today

• We are passionate about solving our customer's challenges

• Our ideas break boundaries

• We value different perspectives and encourage dialogue

• We take ownership and celebrate together

At Dye & Durham, we are fortunate to connect with exceptional talent across our business. While we carefully evaluate every submission, if you do not hear from our Talent team within 14 days of applying, it indicates that we are moving forward with other candidates for this role.

Due to volume, we are unable to provide personalized feedback on initial applications, but we encourage you to stay connected for future opportunities.