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Added 10 mins ago
H
Client Care Coordinator - Hearing Clinic
HearCANADA
Whitchurch-Stouffville, ON
- Full-time
We are hiring a Client Care Coordinator to join our Client Care team! In this role, you will be responsible for administrative duties within the clinic, providing an exceptional client…
Added 10 mins ago
A
Fleet Administration Coordinator
Airswift
Markham, ON
- $25 to $30 CAD / hour
- Contract
We are seeking a Fleet Administration Coordinator to support one of Canada's largest vehicle fleets. This is an excellent opportunity for an administrative professional who enjoys…
Added 13 mins ago
OH
Care Coordinator, Temporary Full-Time, St. Francis Memorial Hospital
Ontario Health atHome
Ottawa, ON
- Full-time
…Champlain standards, legislation, policies and guidelines, the Care Coordinator is responsible for client assessment, determination of eligibility, admission, service planning and…
Added 13 mins ago
WI
Senior Project Coordinator - FM Ready
WSP in Canada
Toronto, ON
- Full-time
…collaborative environment where accountability, innovation, and client service are…
Added 19 mins ago
Corporate Services Coordinator
Long View Systems
AB
We're looking for an energetic, organized and people-focused Corporate Services Coordinator to help create an exceptional experience for our Edmonton team, clients and visitors. This is a…
Added 32 mins ago
GB
Project Management Assistant – Building Group
Govan Brown & Associates
Toronto, ON
- $70,000 to $90,000 CAD / year
- Full-time
…demonstrated excellence through our commitment to exceptional service, quality work and innovation. We provide an environment that engages our people, encourages strong work ethics, fosters…
Added 32 mins ago
LC
Media Production Coordinator
Link Creative
Abbotsford, BC
- Full-time
“Exceptional service and outstanding results. From the beginning, they demonstrated professionalism, creativity, reliability, and strong attention to detail... The final video was…
Added 32 mins ago
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REQ26-168 - Planner - Construction
Glencore
Quebec, QC
- Temporary
Service : infrastructure and Operations Support
Added 37 mins ago
CG
Facility Coordinator
Compass Group Canada
Mississauga, ON
- Full-time
As the Facilities Coordinator, you are responsible for providing administrative and operational support across multiple facilities and client sites. You will play a key role in ensuring…
Added 46 mins ago
TE
Logistic Coordinator
TF Energy Solutions
AB · Edmonton, AB
- Full-time
…and the United States. We have built our reputation on strong client relationships, operational excellence, and our ability to deliver consistent, high-quality transportation solutions…
Added 48 mins ago
ML
Executive/ Legal Assistant
McMillan LLP
Vancouver, BC
- Full-time
You have exceptional client service skills and communicate in a professional manner, exercising discretion and tact.
Added 50 mins ago
CH
Host Ambassador, Upper Canada/Cornwall – ON
Canada Homestay Network
Cornwall, ON
- Part-time
Working knowledge of utilizing an email client or webmail;
Added 50 mins ago
ML
Executive/ Legal Assistant
McMillan LLP
Vancouver, BC
- Full-time
You have exceptional client service skills and communicate in a professional manner, exercising discretion and tact.
Added 50 mins ago
SG
Project Coordinator
Skyline Group
Pointe-Claire, QC
- Full-time
…de l’importance à la précision et qui s’engage à fournir un service client…
Added 59 mins ago
GE
Administrative Coordinator (Contract) - Document Management- EN
Global Excel Management Inc.
Sherbrooke, QC
- Contract
As an Administrative Coordinator, you will be responsible for all administrative functions regarding the receiving and processing of client documentation within the claims system. You will…
Added 59 mins ago
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Audio Visual Project Manager / Coordinator
AV-CANADA
Toronto, ON
- Full-time
AV-CANADA is looking for an experienced and motivated Audio Visual Project Manager / Coordinator to join our growing team.
Added 59 mins ago
GE
Administrative Coordinator (Contract) - Document Management- EN
Global Excel Management Inc.
Windsor, ON
- Contract
As an Administrative Coordinator, you will be responsible for all administrative functions regarding the receiving and processing of client documentation within the claims system. You will…
Added 1 hour ago
GC
REQ26-162 - Planner - Mine Maintenance New
Glencore Canada
Quebec, QC
- Full-time
Service : infrastructure and Operations Support
Added 1 hour ago
PR
Program Coordinator - Asset & Vendor Management
Peel Regional Police
Brampton, ON
- $102,492 to $124,990 CAD / year
- Full-time
As the Program Co-ordinator – Asset & Vendor Management within our Client Technology Services Department, you will be responsible for development, management and continuous improvement of…
Added 1 hour ago
PE
Contract - Business Analyst
Professional Engineers Ontario
Toronto, ON · North York, ON
- $80,000 to $92,000 CAD / year
- Contract
Added 1 hour ago
QH
Services Coordinator - Home Care
Qualicare Homecare, BC
Vancouver, BC
- $50,000 to $65,000 CAD / year
- Full-time
The Services Coordinator performs the majority of functions related to client management such as scheduling, client and caregiver communication, and more. She/he organizes and schedules…
Added 1 hour ago
VC
Clinical Coordinator (RN) - Urgent Primary Care Centre (UPCC)
Vancouver Coastal Health
North Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Full-time
Come work as a Clinical Coordinator with Vancouver Coastal Health (VCH) at the Urgent and Primary Care Centre team in North Vancouver, BC! Apply now to join the team!
Added 1 hour ago
FC
Advisor, Admissions and Pathways - Appendix D/Temporary Assignment
Fanshawe College
London, ON
- Full-time
Maintain and enter client records to support database record-keeping and appropriate follow-up, identifying issues which impact the effectiveness of the referral and tracking process.
Added 1 hour ago
WO
Employee Experience Coordinator - Human Resources
William Osler Health System
Brampton, ON
- Contract
The Employee Experience Coordinator (EEC) provides recruitment and employee experience administrative support to the Talent Acquisition team in order to execute the end-to-end candidate job…
Added 1 hour ago
UB
Sales & Project Coordinator
Unika Building & Development Inc
Richmond Hill, ON
- Full-time
…The company leverages cutting-edge technology and attentive service to make home solution projects smooth and enjoyable. Whether clients need comprehensive home improvements or targeted…

Closed listing

Dynacare

Bilingual Logistics Dispatcher

Brampton, ON, Canada
Ottawa, ON, Canada

Pay rate $21 per hour The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements. · Contract

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: Pay rate $21 per hour The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.
Job type: Contract
Experience: 3-5 years related experience - manual dispatching
Posting language: English
Posted: Aug 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Posting: Bilingual (French/English) Logistics Dispatcher

Where YOU work makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Logistics Dispatcher?

As a Logistics Dispatcher you are responsible for the real-time dispatching, execution, and monitoring of transportation logistics across multiple regions within a centralized dispatch model. Acting as a critical control point within operations, this role ensures the timely and efficient movement of time-sensitive medical specimens while maintaining high service standards and regulatory compliance.

Operating in a fast-paced, high-volume environment, the Dispatcher is accountable for dynamically managing routes, prioritizing STAT and scheduled requests, and proactively mitigating service risks that may impact client commitments or laboratory operations. The role requires strong decision-making, continuous situational awareness, and the ability to adapt quickly to changing operational demands.

This position plays a key role in supporting service excellence by monitoring on-time performance, optimizing route execution in real time, and serving as the primary point of contact for drivers and internal stakeholders across a multi-region and evolving national logistics network.

Status: 1-year full-time contract Benefits eligible (37.5 hours)

Vacancy type: Existing

Discipline: Logistics

Shift: This role is responsible for covering all shifts (Days, Afternoons, Evenings) in dispatch when team members are off.

Work Style: On-site-Brampton or Ottawa

Internal Posting Deadline: August 29, 2026, at 5 PM EST

Why Dynacare is an amazing place for YOU:

Join an award-winning "Top Employer" with meaningful and impactful career opportunities
Access to a health and wellness benefits program that supports you and your loved ones
Grow and thrive with a dynamic, successful company through internal mobility opportunities
Invest in your future through RRSP match benefits and an employee stock purchase program
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

Real-Time Dispatch & Route Coordination

Monitor the logging in and out of drivers in real time, ensuring efficient execution of daily operations across multiple regions and escalate concerns
Monitor active routes continuously, identifying risks to on-time performance and taking immediate corrective action with guidance from the Regional Senior Logistics Coordinator(s).
Dynamically reassign, resequence, and adjust routes to prevent missed pickups, delays, or service disruptions
Prioritize and manage STAT and time-sensitive requests to ensure delivery within defined service windows
Balance competing priorities while maintaining service levels and operational flow

Service Performance & Operational Execution

Proactively monitor and support on-time pickup and delivery performance, identifying and mitigating risks before service failures occur
Maintain ongoing communication with drivers and Regional Senior Logistics Coordinators to ensure adherence to schedules, resolve issues, and provide operational guidance
Assess and communicate realistic service expectations to internal teams and clients based on real-time conditions
Support consistent service delivery across regions by applying standardized dispatch practices within a centralized model

Driver Coordination & Operational Support

Serve as the primary point of contact for drivers, providing direction, support, and real-time updates throughout their shifts
Communicate order changes, on-call order assignments, and critical updates clearly and effectively
Monitor driver activity through GPS and dispatch systems to ensure route adherence and timely task completion
Identify and escalate performance concerns, including non-compliance with processes or system usage

Client & Stakeholder Communication

Receive, validate, and process client pick up requests, ensuring accuracy of all order details including timelines, service requirements, and instructions
Communicate proactively with clients and internal stakeholders regarding service updates, delays, or constraints
Provide clear, professional, and solution-oriented communication in time-sensitive and high-pressure situations
Collaborate with regional leadership teams to address service challenges and support continuous improvement

Systems & Technology Utilization

Utilize an integrated suite of dispatch, routing, communication, and tracking systems to support real-time logistics coordination and decision-making across multiple regions
Leverage systems to monitor route progress, identify service risks, and execute timely adjustments to maintain on-time performance and service commitments
Coordinate dispatch activities across platforms including:
- Descartes Route Planner for order dispatching and sequencing
- ShipTrack for order management, driver communication, and real-time updates
- Geotab for GPS tracking and visibility
- Cisco Finesse for inbound and outbound call management
- CRM platform for accurate order intake, data validation, and service execution
Maintain high standards of data accuracy and completeness to ensure effective routing, communication, and service delivery
Ensure timely and accurate execution of dispatch activities within all operational systems
Identify and report system or application issues impacting operations, drivers, or service performance in a timely manner
Adapt to evolving technologies and system enhancements supporting the transition to a centralized, national dispatch model

Compliance & Risk Management

Ensure all dispatch activities align with the Transportation of Dangerous Goods (TDG) Act and internal policies
Monitor and reinforce adherence to operational procedures and safety requirements
Escalate risks, delays, or incidents in accordance with established escalation protocols
Support the integrity and security of transported materials through proper coordination and oversight

Process Improvement & Operational Awareness

Identify inefficiencies or risks within routes, workflows, or processes and communicate opportunities for improvement to the Regional Management Team
Contribute insights to support operational consistency and standardization across regions
Maintain awareness of external factors (traffic, weather, road conditions) and adjust operations accordingly

Adapt to evolving processes and support the transition toward a centralized, national dispatch model

What YOU bring to the role:

Technical Skills

Proficiency in dispatch, routing, and communication systems
Ability to monitor and manage multiple real-time data inputs simultaneously
Strong organizational skills with high attention to detail and accuracy
Ability to adapt quickly to changing priorities and operational demands

Operational & Cognitive Skills

Strong real-time decision-making and problem-solving abilities
High level of situational awareness and ability to anticipate service risks
Ability to manage high workload volumes while maintaining performance standards
Strong prioritization and time management skills under pressure

Communication & Interpersonal Skills

Clear, concise, and professional communication across all levels
Ability to manage challenging conversations with drivers and clients effectively
Strong collaboration skills within a team-based, fast-paced environment
Ability to influence and guide without direct authority

Education and Experience:

Fluently Bilingual-French/English
Secondary school or equivalent education required
Valid driver’s license with clean abstract with a clear understanding of routes and geography
3-5 years related experience - manual dispatching
Proficient with excel and answering emails
Ability to multi-task and work effectively in a high-paced environment with little or no supervision
Good telephone manners and ability to diffuse difficult situations with clients and drivers
Ability to make difficult decisions with little or no forewarning without immediate availability to supervisors
Good Interpersonal Skills
Effective, clear and concise communicator who follows up on issued instructions
Ability to work with internal departments and pressures to deliver superior service levels
No discipline communication on file

At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring process.

About employer

More about this job

Responsibilities

The Logistics Dispatcher is responsible for the real-time dispatching, execution, and monitoring of transportation logistics across multiple regions. This role ensures the timely movement of medical specimens while managing routes, prioritizing STAT requests, and maintaining regulatory compliance.

Requirements

Candidates must be fluently bilingual in French and English and possess 3-5 years of related manual dispatching experience. A secondary school education or equivalent and a valid driver's license with a clean abstract are required.

Skills

Logistics dispatching
Route coordination
Real-time decision-making
Problem-solving
Bilingualism
GPS tracking
Data accuracy
Communication
Time management
Multi-tasking
Conflict resolution
Descartes Route Planner
ShipTrack
Geotab
Cisco Finesse

Benefits

Health and wellness benefits program
RRSP match benefits
Employee stock purchase program
Internal mobility opportunities

Visa sponsorship

Not detected in the job text

Keywords

Logistics
Dispatching
Transportation
Route Planning
Medical Specimens
Regulatory Compliance
STAT requests
GPS
Descartes Route Planner
ShipTrack
Geotab
Cisco Finesse
CRM
TDG
Data Validation
Operational Support
Supply Chain
Bilingual
French
English
Brampton
Ottawa
Contract
Full-time

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