Find work in Canada.

526,396 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
VC
Nursing Unit Assistant (NUA) - Ambulatory Care
Vancouver Coastal Health
Sechelt, BC
- $30.03 CAD / hour
- Temporary
Added 54 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Develop hospital recognition materials for various health care recognition dates including Nursing Week, National Physician Day, Administrative Professional Day, etc.
Added 1 hour ago
VC
Intake and Transition Nurse (RN/RPN) - Raven Song Primary Care
Vancouver Coastal Health
Vancouver, BC
- $41.42 to $55.91 CAD / hour
- Temporary
Primary Care Clinics at Community Health Centers provide primary health care to people who do not have a primary family physician and who have challenges accessing traditional health care…
Added 1 hour ago
NS
Brookline Collaborative Care: After-Hours & Weekend Semi-Urgent Care Clinic Shifts
Nova Scotia Healthcare System
Bedford, NS
- Full-time
Following an enthusiastic response to our extended-hours services, we are expanding our physician coverage and inviting additional physicians to join our team.
Added 1 hour ago
NS
Family Medicine - Yarmouth - Water Street Medical Clinic
Nova Scotia Healthcare System
Yarmouth Indian Reserve No. 33, NS · Yarmouth, Nova Scotia
- Full-time
…health and dental, EMR grants, CME funding, parental leave, and physician advisors. Visit Doctors Nova Scotia for more…
Added 1 hour ago
HR
Registered Technologist, CT/Angio
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…robotics, electronic health records, a Command Centre, computerized physician order entry, bedside computer terminals, and surgical tracking systems that keep families informed in real…
Added 1 hour ago
D
Customer Care Representative
Dynacare
Brampton, ON
- Full-time
Responsible for ensuring all requests for phone calls or faxes from Physician offices are acted upon (phone / fax list)
Added 1 hour ago
D
Customer Care Representative
Dynacare
Brampton, ON
- Full-time
Responsible for ensuring all requests for phone calls or faxes from Physician offices are acted upon (phone / fax list)
Added 2 hours ago
UH
Physician Assistant (General Surgery, Acute Care Service)
University Health Network
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Physician Assistant (PA) will support both Toronto General and Toronto Western sites, working within the General Surgery healthcare team of physicians, nurses, trainees and other allied…
Added 2 hours ago
CBMC, Site Coordinator
Cape Breton University
Sydney Indian Reserve No. 28A, NS · Sydney, NS
Added 3 hours ago
RC
Candidate Eligibility Coordinator
Royal College of Physicians and Surgeons of Canada
Ottawa, ON
- Full-time
…preferably in a healthcare environment where you have knowledge of physician credentials. You are flexible in your approach to developing professional, respectful and polite relationships…
Added 3 hours ago
PH
Family Practitioner, Forensic Assertive Community Treatment (FACT), Forensic Psychiatric Regional Clinics - Surrey, BC
Provincial Health Services Authority
Surrey, BC
- Part-time
Heather Finn, Advisor, Talent Acquisition – Physician Recruitment
Added 3 hours ago
PH
Corporate Senior Financial AnalystBusiness Planning, Finance
Provincial Health Services Authority
Burnaby, BC
- Full-time
…program and service delivery changes, new and enhanced programs, physician services and funding, operational reviews, implementation of services and progress on cost savings/revenue…
Added 3 hours ago
PH
Licensed Practical Nurse Sunnyhill
Provincial Health Services Authority
Vancouver, BC
- Full-time
…reporting problems and/or potential problems to an RN and /or physician and changing the patient’s condition as required, and completing admission, teaching, discharge and transfer…
Added 4 hours ago
NS
Locum - Family Medicine - Halifax - Duffus Health Centre
Nova Scotia Healthcare System
Halifax, NS
- Full-time
The Duffus Health Centre is seeking a Family Physician to provide Locum coverage March 8th to 19th, 2027.
Added 4 hours ago
SH
Unit Assistant
Shared Health-Soins Communs
Swan River, MB
- Full-time
Transcribes physician orders, completes requisition for lab, etc., and ensures charts are complete
Added 5 hours ago
RM
RN Registered Nurse
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
…inpatient admission and general anesthetic. All clinics require physician referral. Services and procedures provided by the ACC include: minor surgery procedures, transfusion of blood…
Added 5 hours ago
SH
Respiratory Therapist
Shared Health-Soins Communs
Brandon, MB
- Internship
Attends ICU rounds and initiates ventilator management plans in consultation with ICU physician.
Added 5 hours ago
UO
Physician Support Coord IV
University of Rochester Medicine
SK
- Full-time
Oversees and directs Physician Support employees in their assigned divisions. Assigns and directs work and provides guidance and direction to physician support teams. Provides input and…
Added 5 hours ago
SH
Nurse Practitioner - Registered Nurse (Extended Practice)
Shared Health-Soins Communs
Roblin, MB
- Full-time
Communicate with the family physician and other members of the health care team to ensure co-ordinated, comprehensive, and holistic services are provided to the client/resident.
Added 5 hours ago
CC
Manager, Operating Room & Surgical Booking Services
Canadian College of Health Leaders - Northwestern Ontario Chapter
Grande Prairie, AB
- Full-time
Working in partnership with surgeons, anesthesiologists, physician leaders, nursing staff, and interdisciplinary teams, the Manager facilitates collaborative decision-making and promotes a…
Added 5 hours ago
CC
Chief Executive Officer
Canadian College of Health Leaders - Northwestern Ontario Chapter
Clarington, ON
- Full-time
Work closely with physician and operational leaders to align workflows, strengthen collaboration, and optimize the full scope of practice of interprofessional team members.
Added 6 hours ago
AH
Licensed Practical Nurse
Alberta Health Services
AB · Edmonton, AB
- Temporary
…delivering essential patient updates to the most responsible physician while navigating high pressure, rapidly changing clinical environments. Ability to work independently and confidently…
Added 6 hours ago
AH
Unit Clerk
Alberta Health Services
Hinton, AB
- Temporary
…maintaining patient records and charts, transcribing and processing physician orders as well as scheduling patient tests and/or treatments. You will also be responsible for performing a…
Added 6 hours ago
AH
Licensed Practical Nurse - Pediatrics
Alberta Health Services
Medicine Hat, AB
- Part-time
…off-site in a concise, accurate manner in order to facilitate the physician’s treatment decisions. Demonstrated organization and prioritization skills. Ability to work within an…

Dynacare

Customer Care Representative

Brampton, ON, Canada

Pay rate: $19.50 - $22.00 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay rate: $19.50 - $22.00 per hour
Job type: Full-time
Experience: Minimum 1 year of previous customer service experience
Working hours: 37.5 hours a week
Posting language: English
Posted: Oct 13, 2026

Original job description

Job Posting: Customer Care Representative

Where YOU work makes a difference

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Customer Care Representative?

As a Customer Care Representative, you are on the frontline and the face of Dynacare when it comes to resolving customer issues and helping us enhance the customer experience. You will be accountable for customer communication, troubleshooting, resolving all inquiries via telephone, e-mail, fax, social media on behalf of Dynacare. Your daily activities will include, but not be limited to, managing the call-log database, reporting metrics, supporting any technical inquiries for clients including internal client, coordinating with various internal departments to ensure customer needs are met (i.e.: test turnaround times, etc), tracking all interactions and providing customers with results via hard and soft copies, e-mail, fax. All activities must be accomplished while ensuring safe work practices by adhering to Health and Safety as well as any other regulatory body in effect.

Status: Permanent, Full-Time, (Guaranteed 37.5 hours a week)

Shift and Hours: Monday - Sunday; between the hours of 7:00 am - 12:00 am

Department: Customer Service

Vacancy: Exisiting

Work Style: Hybrid

Location: 115 Midair Court, Brampton, Ontario,

Internal Posting Deadline: November 4, 2026

Why Dynacare is an amazing place for YOU:

Join an award-winning "Top Employer" with meaningful and impactful career opportunities
Access a health and wellness benefits program that supports you and your loved ones
Grow and thrive with a dynamic, successful company through internal mobility opportunities
Invest in your future through RRSP match benefits and an employee stock purchase program
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

Provide assistance to customers regarding any inquiries concerning services provided by Dynacare and redirect customer accordingly only if needed
Monitor comments posted on Social Media, escalate if necessary and/or respond as per customer contact guidelines
Assist Health Professionals and patients to ensure requisitions are properly filled for all testing, including special projects
Provide support to Health Professionals and patient’s communications with respect to special specifications, such as sample collection, patient’s instructions, patient’s costs, and others
Monitor and take ownership of complaints and ensure proper resolution / follow-up
Reply by email, phone, live chat, fax, snail mail, social media to queries from external customers, including Health Professionals and patient’s
Contact customers to gather information on behalf of Dynacare (i.e.: questions about samples, etc.)
Coordinate the distribution of Partner/Customer Update communication using the preferred delivery method for each partner/client
Provide patient’s results following provincial policies
Capture all Customer information for every contact
Responsible for calling all Critical Results as they are resulted, checking phoning instructions for each client prior to communicating the critical to ensure specific requirements are satisfied
Accountable for sending STAT results and faxing/calling all Level 2 Abnormal as soon as available
Responsible for Outbound contact campaigns, scan results into designated LIS, and making sure TAT is met
Responsible for ensuring all requests for phone calls or faxes from Physician offices are acted upon (phone / fax list)
Ensure national distribution of our sample collection kits
Responsible for filing, archiving, backup billings and produce receipts
Following SOPs to ensure the compliance to various regulatory entities
If required, serve as main point of contact for all special project accounts and deliver special projects customer service to all clients
Any other tasks as assigned by Manager / Team Lead

What YOU bring to the role:

High School Education Degree / diploma preferred (or related experience)
Minimum 1 year of previous customer service experience
Proficiency in MS Office Suite and good typing skills
You bring strong written and verbal communication skills, and you can clearly articulate issues, concerns and inquiries
You have empathy and keep your composure when dealing with difficult customers and make the customers feel heard and supported
You are a get-up-and-go type when it comes to multi-tasking and prioritizing within a fast-paced environment
You are an innovative thinker with attention to detail

Working Conditions:

Normal office environment

Pay rate: $19.50 - $22.00 per hour

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

Apply About employer

More about this job

Responsibilities

The Customer Care Representative is responsible for resolving customer inquiries via multiple channels including phone, email, and social media while maintaining accurate records. They also coordinate with internal departments to ensure service quality and provide timely results to patients and health professionals.

Requirements

Candidates must have at least a high school education and a minimum of one year of previous customer service experience. Proficiency in MS Office Suite and strong verbal and written communication skills are required for this role.

Skills

Customer service
Communication
Troubleshooting
Data entry
Multi-tasking
Prioritization
MS Office Suite
Typing
Conflict resolution
Attention to detail
Social media management
Reporting metrics

Benefits

Health and wellness benefits program
RRSP match benefits
Employee stock purchase program
Internal mobility opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Dynacare
Healthcare
Wellness
Call-log database
Technical inquiries
Turnaround times
Health and Safety
Regulatory compliance
Social media
Patient communication
Critical results
LIS
Outbound campaigns
SOPs
Administrative support

Report this job