Find work in Canada.

541,842 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
Financial Analyst - Team Lead
City of Edmonton
AB
…department is seeking a collaborative Financial Analyst - Team Lead to guide a dedicated team responsible for project setup and financial transaction processing. In this dynamic position,…
Added 3 mins ago
CO
Service Technician
Culligan of Canada
Edmonton, AB
- $22 to $25 CAD / hour
- Full-time
Added 3 mins ago
PH
4th Class Maintenance Engineer
Providence Healthcare
Vancouver, BC
- Full-time
State-of-the-art facilities: The new St. Paul’s Hospital and health campus will be the most innovative approach to the delivery of integrated care in B.C. and Canada, designed to…
Added 3 mins ago
PC
Atlassian Architect - Canada FTE
Praecipio Consulting
Remote, Canada
- Full-time
- Remote
Consultative Solutioning: Lead discovery sessions with client stakeholders to understand business requirements, pain points, and processes. Translate these needs into scalable, robust, and…
Added 3 mins ago
WHS Specialist
Amazon
Ottawa, ON
Safety Program Excellence & Implementation - Drive comprehensive safety programs through data-driven strategies. Lead daily safety audits, incident investigations, and risk assessments…
Added 3 mins ago
T
Technology Manager
Takeaway
ON
- Full-time
Just Eat Takeaway is seeking a Technology Manager to lead and grow the Delivery as a Service team (DaaS) within our Logistics Pillar (Logistics Services).
Added 3 mins ago
Head of Security Centre
Geotab
Oakville, ON
Personally drive end-to-end product discovery, requirements, prioritization, and delivery while leveraging AI tools to optimize single-person domain reach.
Added 17 mins ago
U
Driver Helper
UPS
Belleville, ON
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 17 mins ago
W
Principal Process Automation Engineer
Worley
Vancouver, BC
- Full-time
Practical consulting experience - including scoping, selling, and delivery.
Added 17 mins ago
B&
Industrial Cybersecurity Senior Consultant 1
Black & Veatch
Markham, ON
- Full-time
…critical infrastructure clients. The Industrial Cybersecurity Lead leverages their technical and industry knowledge of OT networks and industrial cybersecurity to contribute to the…
Added 17 mins ago
T
Senior Project Cost Specialist
Tiree
Ottawa, ON
- Full-time
Join us in shaping the future of capital project delivery.
Added 17 mins ago
IR
Coordonnateur des opérations - Operations Coordinator
Ice River Sustainable Solutions
Lachute, QC
- Full-time
Added 17 mins ago
DU
Director, Counselling & Psychological Services
Dalhousie University
Halifax, NS
- Full-time
Lead continuous renewal, and optimization of the counselling service delivery model, ensuring services remain responsive to evolving student needs, emerging best practices, and…
Added 17 mins ago
SN
Assistant Manager of Resident Care (AMRC / Assistant Director of Care ADOC Registered Nurse) – Long Term Care
S&R Nursing Homes
Cambridge, ON
- Full-time
…Assistant Manager of Resident Care, your guidance helps shape care delivery, support your team, and uphold Residents’ dignity and…
Added 17 mins ago
M
Global GEO Manager
Manulife
Toronto, ON
- Full-time
…Optimization (GEO) across content, design, publishing, technology, and delivery…
Added 17 mins ago
M&
Video Producer - Reach & Engagement
McKinsey & Company
Toronto, ON
- Full-time
You'll be part of the video team, reporting to its lead video producer and working alongside a video coordinator, podcast producers, and designers. You'll collaborate with editors and…
Added 17 mins ago
A
Senior Electrical / Transportation Engineer – Illumination & Traffic Signals
Aplin
Toronto, ON
- Full-time
This is an excellent opportunity for an experienced Professional Engineer to take a leadership role in the design and delivery of complex transportation infrastructure projects, including…
Added 17 mins ago
T
Senior Marketing Coordinator
Truman
Calgary, AB
- Full-time
Working with the Marketing Director, you will own day-to-day project delivery from brief through launch and follow-up. You will bring ideas, spot gaps, solve problems and keep the details…
Added 17 mins ago
B
Site Superintendent - Calgary
Buttcon
Calgary, AB
- Full-time
Manage and lead on site construction teams, including subcontractors and labours.
Added 17 mins ago
Senior Project Cost Specialist
Tiree
Ottawa, ON
Join us in shaping the future of capital project delivery.
Added 17 mins ago
Assistant Warehouse and Distribution Manager
Nippon Express Canada
Richmond, BC
…resources to work for you, is what has enabled Nippon Express to lead the world in innovative logistics…
Added 17 mins ago
LC
Product Manager, Digital Health (14 month contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
● Lead product discovery and delivery, working closely with Engineering, Design and cross-functional partners to bring new capabilities and enhancements to market.
Added 17 mins ago
HR - Generalist
Salit Steel
Grimsby, ON · Vaughan, ON
…updates, and benefits administration with hands-on training delivery and special HR projects. The ideal candidate operates with a strong safety mindset and excels in a fast-paced industrial…
Added 17 mins ago
Director, Sales & Commercial Effectiveness, Western Canada and Southwestern Ontario
Right Time Group of Companies
Canada
…regional Sales Effectiveness Managers, ensuring they support the delivery of consistent sales strategies and…
Added 17 mins ago
W
Lifecycle Asset Data Lead - Buildings
WSP
Toronto, ON
- Full-time
A building’s story does not end at handover - and neither should the value of its data. As the Lifecycle Asset Data Lead - Buildings, you will shape WSP’s digital twin readiness and…

Dynacare

Customer Care Representative

Brampton, ON, Canada

Pay rate: $19.50 - $22.00 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay rate: $19.50 - $22.00 per hour
Job type: Full-time
Experience: Minimum 1 year of previous customer service experience
Working hours: 37.5 hours a week
Posting language: English
Posted: Oct 13, 2026

Original job description

Job Posting: Customer Care Representative

Where YOU work makes a difference

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Customer Care Representative?

As a Customer Care Representative, you are on the frontline and the face of Dynacare when it comes to resolving customer issues and helping us enhance the customer experience. You will be accountable for customer communication, troubleshooting, resolving all inquiries via telephone, e-mail, fax, social media on behalf of Dynacare. Your daily activities will include, but not be limited to, managing the call-log database, reporting metrics, supporting any technical inquiries for clients including internal client, coordinating with various internal departments to ensure customer needs are met (i.e.: test turnaround times, etc), tracking all interactions and providing customers with results via hard and soft copies, e-mail, fax. All activities must be accomplished while ensuring safe work practices by adhering to Health and Safety as well as any other regulatory body in effect.

Status: Permanent, Full-Time, (Guaranteed 37.5 hours a week)

Shift and Hours: Wednesday - Sunday; between the hours of 7:00 am - 12:00 am

Department: Customer Service

Vacancy: Exisiting

Work Style: Hybrid

Location: 115 Midair Court, Brampton, Ontario,

Internal Posting Deadline: November 4, 2026

Why Dynacare is an amazing place for YOU:

Join an award-winning "Top Employer" with meaningful and impactful career opportunities
Access a health and wellness benefits program that supports you and your loved ones
Grow and thrive with a dynamic, successful company through internal mobility opportunities
Invest in your future through RRSP match benefits and an employee stock purchase program
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

Provide assistance to customers regarding any inquiries concerning services provided by Dynacare and redirect customer accordingly only if needed
Monitor comments posted on Social Media, escalate if necessary and/or respond as per customer contact guidelines
Assist Health Professionals and patients to ensure requisitions are properly filled for all testing, including special projects
Provide support to Health Professionals and patient’s communications with respect to special specifications, such as sample collection, patient’s instructions, patient’s costs, and others
Monitor and take ownership of complaints and ensure proper resolution / follow-up
Reply by email, phone, live chat, fax, snail mail, social media to queries from external customers, including Health Professionals and patient’s
Contact customers to gather information on behalf of Dynacare (i.e.: questions about samples, etc.)
Coordinate the distribution of Partner/Customer Update communication using the preferred delivery method for each partner/client
Provide patient’s results following provincial policies
Capture all Customer information for every contact
Responsible for calling all Critical Results as they are resulted, checking phoning instructions for each client prior to communicating the critical to ensure specific requirements are satisfied
Accountable for sending STAT results and faxing/calling all Level 2 Abnormal as soon as available
Responsible for Outbound contact campaigns, scan results into designated LIS, and making sure TAT is met
Responsible for ensuring all requests for phone calls or faxes from Physician offices are acted upon (phone / fax list)
Ensure national distribution of our sample collection kits
Responsible for filing, archiving, backup billings and produce receipts
Following SOPs to ensure the compliance to various regulatory entities
If required, serve as main point of contact for all special project accounts and deliver special projects customer service to all clients
Any other tasks as assigned by Manager / Team Lead

What YOU bring to the role:

High School Education Degree / diploma preferred (or related experience)
Minimum 1 year of previous customer service experience
Proficiency in MS Office Suite and good typing skills
You bring strong written and verbal communication skills, and you can clearly articulate issues, concerns and inquiries
You have empathy and keep your composure when dealing with difficult customers and make the customers feel heard and supported
You are a get-up-and-go type when it comes to multi-tasking and prioritizing within a fast-paced environment
You are an innovative thinker with attention to detail

Working Conditions:

Normal office environment

Pay rate: $19.50 - $22.00 per hour

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

Apply About employer

More about this job

Responsibilities

The Customer Care Representative acts as the frontline contact for resolving customer inquiries via multiple channels including phone, email, and social media. They are responsible for managing call logs, coordinating with internal departments, and ensuring accurate processing of patient results and requisitions.

Requirements

Candidates must have a high school diploma, with a degree or diploma preferred, and at least one year of customer service experience. Proficiency in MS Office Suite and strong verbal and written communication skills are required for this role.

Skills

Customer service
Communication
Troubleshooting
Data entry
Multi-tasking
MS Office Suite
Typing
Conflict resolution
Attention to detail
Social media management
Reporting metrics
Time management

Benefits

Health and wellness benefits program
RRSP match benefits
Employee stock purchase program
Internal mobility opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Healthcare
Wellness Solutions
Call-log Database
Technical Inquiries
Test Turnaround Times
Patient Results
Social Media Monitoring
Requisitions
Sample Collection
Critical Results
STAT Results
LIS
SOPs
Regulatory Compliance
Administrative Support
Data Management
Communication
Problem Solving
Customer Experience

Report this job