Find work in Canada.

526,396 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 14 mins ago
JA
QA/QC Engineer
JR Automation
Mississauga, ON
- Full-time
…work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring…
Added 14 mins ago
JA
OCS Senior Engineer
JR Automation
Mississauga, ON
- Full-time
> Bachelor’s Degree in Electrical, Electronic, or Computer Engineering or Information Technology or Equivalent technical experience.
Added 19 mins ago
Manager of P25 Radio Operations
Department of Forestry, Agriculture and Lands
St. John's, NL
The Manager of P25 Radio Operations is a technical leadership position responsible for leading the administration, support, and ongoing operation of the Province Wide Radio System, the…
Added 1 hour ago
NC
Business Automation Developer
NAV CANADA
Ottawa, ON
- Full-time
Post-secondary education in Computer Science, Information Technology, Software Engineering, Business/Data Analytics, Information Systems, or a related discipline. An equivalent combination…
Added 1 hour ago
T
IT Operations Analyst II
TD
Toronto, ON
- Full-time
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
Added 1 hour ago
NC
Instructional Design Support
NAV CANADA
Ottawa, ON
- Full-time
Prepares for and conducts interviews to obtain information / clarification on relevant courseware content materials.
Added 1 hour ago
B
Client Service Assistant, BMO Nesbitt Burns
BMO
Calgary, AB · CALG
- Full-time
Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
Added 1 hour ago
D
Customer Care Representative
Dynacare
Brampton, ON
- Full-time
…your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and…
Added 1 hour ago
D
Customer Care Representative
Dynacare
Brampton, ON
- Full-time
…your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and…
Added 1 hour ago
Clinical Therapist, Intensive Outreach Services
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to a Manager in the Mental Health and Addictions (MHA) program, the clinical therapist will work as part of an interprofessional team in one of the MHA ambulatory clinics or…
Added 1 hour ago
S
Program Manager - Capital Markets (FSI)
Sia
Toronto, ON
- Full-time
Sia Partners is seeking a high-performing Program Manager - Capital Markets Transformation to support complex regulatory and strategic transformation initiatives within the Financial…
Added 1 hour ago
A
Recruiting Analyst
Accenture
St. Catharines, ON · Toronto, ON
- Full-time
…791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong…
Added 1 hour ago
AG
Product Manager - OPS - Complete onsite - RQ11741 - Ontario Public Service Experience
Arthur Grand Technologies Inc
Toronto, ON
- Contract
Arthur Grand Technologies (www.arthurgrand.com) is in the business of providing staffing and technology consulting services. We have doubled our revenue year over year for the past 5 years.…
Added 1 hour ago
S
Program Manager - Capital Markets (FSI)
Sia
Toronto, ON
- Full-time
Sia Partners is seeking a high-performing Program Manager - Capital Markets Transformation to support complex regulatory and strategic transformation initiatives within the Financial…
Added 1 hour ago
EB
Manager, Third Party Risk
EQ Bank
Toronto, ON
- Full-time
The Manager, Third Party Risk role supports the advancement of risk management practices related to third party risk and the interconnections to change management, operational resiliency,…
Added 1 hour ago
L
Responsable principal(e), Opérations & Intégration des TI // IT Operations & Integration Lead
LiveBarn
Montreal, QC
- Full-time
Coordination transversale : Assurer le lien et le suivi rigoureux avec le CAO, les RH, les Finances, la Sécurité de l'information et l'équipe DevOps/SysOps.
Added 1 hour ago
BI Analyst
PACT
ON · Mississauga, Ontario
…relies on to understand program status. Power BI is the primary delivery platform, but the role works across the wider Microsoft data estate - Microsoft Fabric pipelines and lakehouses,…
Added 1 hour ago
CO
Job ID #32326: Project Manager, Hamilton Water Facilities
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
The Project Manager uses a “best practices” approach in seeking new methods, systems, research and analysis to support continuous improvement in the delivery of facility related programs…
Added 1 hour ago
B
Senior Business Analyst, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
As a Business Analyst, with a focus on AI-Enabled Delivery at BMO, you will play a critical role in bridging business needs, technology solutions, and emerging Artificial Intelligence (AI)…
Added 2 hours ago
WO
Controller
WP Osborne Executive Search Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Controller will lead the finance team to ensure the financial operations of a portfolio of entities, ensuring the delivery of accurate and timely financial reporting, analysis,…
Added 2 hours ago
Senior SAP FICO Functional Analyst
Domtar Products
Montreal, QC
Reporting to the Manager, SAP Finance, the Senior SAP FICO Functional Analyst will be a key member of Domtar’s Corporate Applications team, helping support and enhance the SAP finance and…
Added 2 hours ago
RM
Payroll Specialist
Regional Municipality of Peel
Canada
- Other
Act as back-up to the Payroll Manager and support the successful delivery of payroll operations during peak periods and critical business cycles.
Added 2 hours ago
E
ABM Marketing Manager - 12m FTC
EcoOnline
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Campaign execution quality and on-time delivery
Added 2 hours ago
CO
Job ID #32315: Supervisor, Cybersecurity
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Manager, Cybersecurity, the Supervisor, Cybersecurity oversees day-to-day cybersecurity operations and delivery of assigned security services to protect the…
Added 2 hours ago
CO
Job ID #32296: Manager, IT Infrastructure
City of Hamilton
Hamilton, ON
- Full-time
As a member of the IT Management Team, the Manager anticipates operational and capacity needs, translates corporate priorities into clear infrastructure and modernization plans, strengthens…

Dynacare

Customer Care Representative

Brampton, ON, Canada

Pay rate: $19.50 - $22.00 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay rate: $19.50 - $22.00 per hour
Job type: Full-time
Experience: Minimum 1 year of previous customer service experience
Working hours: 37.5 hours a week
Posting language: English
Posted: Oct 13, 2026

Original job description

Job Posting: Customer Care Representative

Where YOU work makes a difference

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Customer Care Representative?

As a Customer Care Representative, you are on the frontline and the face of Dynacare when it comes to resolving customer issues and helping us enhance the customer experience. You will be accountable for customer communication, troubleshooting, resolving all inquiries via telephone, e-mail, fax, social media on behalf of Dynacare. Your daily activities will include, but not be limited to, managing the call-log database, reporting metrics, supporting any technical inquiries for clients including internal client, coordinating with various internal departments to ensure customer needs are met (i.e.: test turnaround times, etc), tracking all interactions and providing customers with results via hard and soft copies, e-mail, fax. All activities must be accomplished while ensuring safe work practices by adhering to Health and Safety as well as any other regulatory body in effect.

Status: Permanent, Full-Time, (Guaranteed 37.5 hours a week)

Shift and Hours: Wednesday - Sunday; between the hours of 7:00 am - 12:00 am

Department: Customer Service

Vacancy: Exisiting

Work Style: Hybrid

Location: 115 Midair Court, Brampton, Ontario,

Internal Posting Deadline: November 4, 2026

Why Dynacare is an amazing place for YOU:

Join an award-winning "Top Employer" with meaningful and impactful career opportunities
Access a health and wellness benefits program that supports you and your loved ones
Grow and thrive with a dynamic, successful company through internal mobility opportunities
Invest in your future through RRSP match benefits and an employee stock purchase program
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

Provide assistance to customers regarding any inquiries concerning services provided by Dynacare and redirect customer accordingly only if needed
Monitor comments posted on Social Media, escalate if necessary and/or respond as per customer contact guidelines
Assist Health Professionals and patients to ensure requisitions are properly filled for all testing, including special projects
Provide support to Health Professionals and patient’s communications with respect to special specifications, such as sample collection, patient’s instructions, patient’s costs, and others
Monitor and take ownership of complaints and ensure proper resolution / follow-up
Reply by email, phone, live chat, fax, snail mail, social media to queries from external customers, including Health Professionals and patient’s
Contact customers to gather information on behalf of Dynacare (i.e.: questions about samples, etc.)
Coordinate the distribution of Partner/Customer Update communication using the preferred delivery method for each partner/client
Provide patient’s results following provincial policies
Capture all Customer information for every contact
Responsible for calling all Critical Results as they are resulted, checking phoning instructions for each client prior to communicating the critical to ensure specific requirements are satisfied
Accountable for sending STAT results and faxing/calling all Level 2 Abnormal as soon as available
Responsible for Outbound contact campaigns, scan results into designated LIS, and making sure TAT is met
Responsible for ensuring all requests for phone calls or faxes from Physician offices are acted upon (phone / fax list)
Ensure national distribution of our sample collection kits
Responsible for filing, archiving, backup billings and produce receipts
Following SOPs to ensure the compliance to various regulatory entities
If required, serve as main point of contact for all special project accounts and deliver special projects customer service to all clients
Any other tasks as assigned by Manager / Team Lead

What YOU bring to the role:

High School Education Degree / diploma preferred (or related experience)
Minimum 1 year of previous customer service experience
Proficiency in MS Office Suite and good typing skills
You bring strong written and verbal communication skills, and you can clearly articulate issues, concerns and inquiries
You have empathy and keep your composure when dealing with difficult customers and make the customers feel heard and supported
You are a get-up-and-go type when it comes to multi-tasking and prioritizing within a fast-paced environment
You are an innovative thinker with attention to detail

Working Conditions:

Normal office environment

Pay rate: $19.50 - $22.00 per hour

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

Apply About employer

More about this job

Responsibilities

The Customer Care Representative acts as the frontline contact for resolving customer inquiries via multiple channels including phone, email, and social media. They are responsible for managing call logs, coordinating with internal departments, and ensuring accurate processing of patient results and requisitions.

Requirements

Candidates must have a high school diploma, with a degree or diploma preferred, and at least one year of customer service experience. Proficiency in MS Office Suite and strong verbal and written communication skills are required for this role.

Skills

Customer service
Communication
Troubleshooting
Data entry
Multi-tasking
MS Office Suite
Typing
Conflict resolution
Attention to detail
Social media management
Reporting metrics
Time management

Benefits

Health and wellness benefits program
RRSP match benefits
Employee stock purchase program
Internal mobility opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Healthcare
Wellness Solutions
Call-log Database
Technical Inquiries
Test Turnaround Times
Patient Results
Social Media Monitoring
Requisitions
Sample Collection
Critical Results
STAT Results
LIS
SOPs
Regulatory Compliance
Administrative Support
Data Management
Communication
Problem Solving
Customer Experience

Report this job