Find work in Canada.

526,396 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
JI
Financial Analyst
J.D. Irving, Limited
Saint John, NB
- Full-time
…Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with…
Added 3 mins ago
S
Spécialiste en systèmes de gestion de la qualité / Quality Management System Specialist (QMS)
Smardt
Dorval, QC
- Full-time
…facilities in the US, Canada, Germany, China, and Australia, with a team of over 900 employees. With a focus on reliability, performance, and environmental stewardship, Smardt continues to…
Added 3 mins ago
C
Senior Consultant, Control Optimization & Analytics
CIBC
Toronto, ON
- Full-time
…contributor for developing and delivering on the Advanced Analytics team’s technical solution strategies and commitment to develop, support, and continuously improve analytics capabilities…
Added 3 mins ago
C
Program Advisory, Consulting & Execution, Vice President
Citi
Mississauga, ON
- Full-time
Demonstrated ability to lead and influence a team-based, collaborative model, effectively guiding diverse stakeholders and project teams toward common goals in a complex, matrixed…
Added 3 mins ago
T
Lead Mil-Ka Senior System Engineering Specialist
Telesat
Ottawa, ON
- Full-time
Within the System Engineering team, lead the technical coordination needed to adapt Lightspeed’s low Earth orbit constellation and associated ground infrastructure for military Ka-band…
Added 3 mins ago
C
Sr. Consultant, Data Platform DevOps
CIBC
Toronto, ON
- Full-time
Our team is focused on building and evolving a modern, scalable data platform that supports critical business and technology priorities across CIBC. As a Senior Consultant, Data Platform…
Added 3 mins ago
C
Program Advisory, Consulting & Execution, Senior Vice President
Citi
Mississauga, ON
- Full-time
The Program Advisory, Consulting & Execution (PACE) organization is Citi’s internal consulting and program execution team. Operating from Finance with a firmwide mandate, PACE serves as a…
Added 3 mins ago
C
Senior Consultant, Employee Technology Services
CIBC
Toronto, ON
- Full-time
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are…
Added 3 mins ago
C
Specialist, Operations Management
CIBC
Toronto, ON
- Full-time
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are…
Added 3 mins ago
C
Consultant, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
…highest quality. As a Senior Test Coordinator, you’ll be a team lead on CIBC’s Technology team, assigning and overseeing the execution of test cases and providing coaching to your team…
Added 3 mins ago
C
Business Coordinator for Vice Chair
CIBC
Toronto, ON
- Full-time
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are…
Added 3 mins ago
C
Program Manager, Learning Enablement & Early-Career Development
Ciena
Ottawa, ON
- Full-time
You will also lead the day-to-day enablement and participant experience for the Ciena Services Early-In-Career Development Program, a structured journey that prepares early-career…
Added 3 mins ago
HR Advisor - Organizational Development
The St. Lawrence Seaway Management Corporation
St. Catharines, ON
Plan and lead organizational culture change and change management initiatives to support the adoption of new ways of working by teams and managers.
Added 3 mins ago
CI
Territory Sales Representative - Paving Products
Caterpillar Inc.
AB · Woodbridge, ON · ON
- Full-time
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders…
Added 3 mins ago
Systems Software Engineer - EA SPORTS™ NHL
Electronic Arts
Vancouver, BC
Work together with a team of Systems engineers in a collaborative environment and report to a team lead.
Added 3 mins ago
B
Mortgage Specialist
BMO
Laval, QC
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 3 mins ago
BG
Division Manager - Southwest ON - Peterbilt
Brandt Group of Companies
ON · Stoney Creek, ON
- Full-time
Lead recruitment, hiring, and training efforts in collaboration with Branch Managers and HR to ensure adequate staffing levels and team readiness.
Added 3 mins ago
BG
Service Manager
Brandt Group of Companies
Kamloops, BC
- Full-time
Lead performance management initiatives to support team and departmental success.
Added 3 mins ago
BC
Internal Communications Manager - Industrial West
Bird Construction
Edmonton, AB
- Full-time
As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects…
Added 3 mins ago
A
Senior Buyer
Airbus
Fort Erie, ON
- Full-time
…Helicopters Canada Limited standards. The Senior Buyer will lead the procurement collaboration across multiple departments, planning, scheduling and monitoring the movement of materials…
Added 3 mins ago
SB
Software Quality Engineering Lead
Standard BioTools
Markham, ON
- Full-time
Would you like to join an innovative team driven by a bold vision – unleashing tools to accelerate breakthroughs in human health?
Added 3 mins ago
M
Sales Strategy & Customer Marketing Leader
Mars
Toronto, ON · BOL-Mars Canada Inc.
- Full-time
The successful candidate will lead annual planning processes, customer marketing initiatives, innovation commercialization, and shopper activation programs while partnering closely with…
Added 3 mins ago
Team Coordinator Customer Service (Living Benefits)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Montreal, QC · Regina, SK
Are you looking for an opportunity to make a meaningful impact, support a high‑performing team, and play a central role in delivering an exceptional advisor and client experience? Insurance…
Added 18 mins ago
ES
Project Coordinator
ENTRUST Solutions Group
AB · Calgary, AB
- Full-time
ENTRUST Canada, a Leidos company is currently seeking a Project Coordinator to join our team in Calgary to support the project management group. We offer a flexible work environment with a…
Added 18 mins ago
M
Lead, Commercial Management
Metrolinx
Canada
- Full-time
Our Commercial Management, Pre-Construction Services Office within CPG is looking for a Lead, Commercial Management to join the team! You will lead and provide commercial oversight on a…

Dynacare

Customer Care Representative

Brampton, ON, Canada

Pay rate: $19.50 - $22.00 per hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay rate: $19.50 - $22.00 per hour
Job type: Full-time
Experience: Minimum 1 year of previous customer service experience
Working hours: 37.5 hours a week
Posting language: English
Posted: Oct 13, 2026

Original job description

Job Posting: Customer Care Representative

Where YOU work makes a difference

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Customer Care Representative?

As a Customer Care Representative, you are on the frontline and the face of Dynacare when it comes to resolving customer issues and helping us enhance the customer experience. You will be accountable for customer communication, troubleshooting, resolving all inquiries via telephone, e-mail, fax, social media on behalf of Dynacare. Your daily activities will include, but not be limited to, managing the call-log database, reporting metrics, supporting any technical inquiries for clients including internal client, coordinating with various internal departments to ensure customer needs are met (i.e.: test turnaround times, etc), tracking all interactions and providing customers with results via hard and soft copies, e-mail, fax. All activities must be accomplished while ensuring safe work practices by adhering to Health and Safety as well as any other regulatory body in effect.

Status: Permanent, Full-Time, (Guaranteed 37.5 hours a week)

Shift and Hours: Wednesday - Sunday; between the hours of 7:00 am - 12:00 am

Department: Customer Service

Vacancy: Exisiting

Work Style: Hybrid

Location: 115 Midair Court, Brampton, Ontario,

Internal Posting Deadline: November 4, 2026

Why Dynacare is an amazing place for YOU:

Join an award-winning "Top Employer" with meaningful and impactful career opportunities
Access a health and wellness benefits program that supports you and your loved ones
Grow and thrive with a dynamic, successful company through internal mobility opportunities
Invest in your future through RRSP match benefits and an employee stock purchase program
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

Provide assistance to customers regarding any inquiries concerning services provided by Dynacare and redirect customer accordingly only if needed
Monitor comments posted on Social Media, escalate if necessary and/or respond as per customer contact guidelines
Assist Health Professionals and patients to ensure requisitions are properly filled for all testing, including special projects
Provide support to Health Professionals and patient’s communications with respect to special specifications, such as sample collection, patient’s instructions, patient’s costs, and others
Monitor and take ownership of complaints and ensure proper resolution / follow-up
Reply by email, phone, live chat, fax, snail mail, social media to queries from external customers, including Health Professionals and patient’s
Contact customers to gather information on behalf of Dynacare (i.e.: questions about samples, etc.)
Coordinate the distribution of Partner/Customer Update communication using the preferred delivery method for each partner/client
Provide patient’s results following provincial policies
Capture all Customer information for every contact
Responsible for calling all Critical Results as they are resulted, checking phoning instructions for each client prior to communicating the critical to ensure specific requirements are satisfied
Accountable for sending STAT results and faxing/calling all Level 2 Abnormal as soon as available
Responsible for Outbound contact campaigns, scan results into designated LIS, and making sure TAT is met
Responsible for ensuring all requests for phone calls or faxes from Physician offices are acted upon (phone / fax list)
Ensure national distribution of our sample collection kits
Responsible for filing, archiving, backup billings and produce receipts
Following SOPs to ensure the compliance to various regulatory entities
If required, serve as main point of contact for all special project accounts and deliver special projects customer service to all clients
Any other tasks as assigned by Manager / Team Lead

What YOU bring to the role:

High School Education Degree / diploma preferred (or related experience)
Minimum 1 year of previous customer service experience
Proficiency in MS Office Suite and good typing skills
You bring strong written and verbal communication skills, and you can clearly articulate issues, concerns and inquiries
You have empathy and keep your composure when dealing with difficult customers and make the customers feel heard and supported
You are a get-up-and-go type when it comes to multi-tasking and prioritizing within a fast-paced environment
You are an innovative thinker with attention to detail

Working Conditions:

Normal office environment

Pay rate: $19.50 - $22.00 per hour

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

Apply About employer

More about this job

Responsibilities

The Customer Care Representative acts as the frontline contact for resolving customer inquiries via multiple channels including phone, email, and social media. They are responsible for managing call logs, coordinating with internal departments, and ensuring accurate processing of patient results and requisitions.

Requirements

Candidates must have a high school diploma, with a degree or diploma preferred, and at least one year of customer service experience. Proficiency in MS Office Suite and strong verbal and written communication skills are required for this role.

Skills

Customer service
Communication
Troubleshooting
Data entry
Multi-tasking
MS Office Suite
Typing
Conflict resolution
Attention to detail
Social media management
Reporting metrics
Time management

Benefits

Health and wellness benefits program
RRSP match benefits
Employee stock purchase program
Internal mobility opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Healthcare
Wellness Solutions
Call-log Database
Technical Inquiries
Test Turnaround Times
Patient Results
Social Media Monitoring
Requisitions
Sample Collection
Critical Results
STAT Results
LIS
SOPs
Regulatory Compliance
Administrative Support
Data Management
Communication
Problem Solving
Customer Experience

Report this job