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FD
Customer Experience Specialist
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Mississauga, ON
- Full-time
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Customer Experience Leader
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- $17.5 to $22.5 CAD / hour
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- Full-time
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Added 2 mins ago
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Client Service Representative - Strathmore
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- Full-time
Proven customer service and/or sales experience.
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Managing Director
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Dynacare

Lab Assistant

Toronto, ON, Canada
Vaughan, ON, Canada

Pay rate: $21.00 -$24.75 per hour · Part-time

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Job details

Pay: Pay rate: $21.00 -$24.75 per hour
Job type: Part-time
Working hours: 15 hours a week
Positions available: 1
Posting language: English
Posted: Sep 1, 2026

Original job description

Job Posting: Laboratory Assistant - FLOAT

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Laboratory Assistant?

As a Laboratory Assistant (FLOAT), you are responsible for processing blood samples and other laboratory specimens, entering requisitions and results accurately – all in a timely manner. You also play an important role in providing customer service to create the best possible patient experience. These can be stressful situations for patients, and you need to display empathy, care, and kindness. Testing results are often critical for patients, and you are there to help and make an impact on their lives.

Status: Permanent, Part-Time, Guaranteed 15 hours a week
Shift: Day Shifts, 6:30 am – 5:30 pm; Monday – Sunday

Float Locations: North York, Toronto, Etobicoke, Woodbridge, Ontario areas
Discipline: Laboratory and Health Services Centers

Number of positions: 1

Vacancy Type: Existing
Start Date: As soon as possible

Internal Posting Deadline: September 17, 2026

Why Dynacare is an amazing place for YOU:

Join an award-winning "Top Employer" with meaningful and impactful career opportunities
Access a health and wellness benefits program that supports you and your loved ones
Grow and thrive with a dynamic, successful company through internal mobility opportunities
Invest in your future through RRSP match benefits and an employee stock purchase program
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

Create an ideal customer experience that is best in class and engages with individuals around our products and services
Accurately enter data, patient, and test information for Ministry of Health requisitions
Obtain quality blood samples and other specimens from patients, using skillful venipuncture techniques, performed in keeping with Dynacare’s mission and values
Sort and steer specimens, perform ECG’s, Holter Hookups, paternity, urine, drug and breath alcohol collections
Ensure specimens and supporting documentation are completed as required in SOPs and ready for data entry and transportation to the laboratory, following established protocols for the handling of suitable and unsuitable samples
Ensure all confidential information is maintained in a secure fashion. Contribute to meeting the departmental/corporate quality metrics, regulatory compliance and quality indicators

What YOU bring to the role:

You have completed Secondary School and a Laboratory Assistant training program or a Medical Lab Assistance course with specialized training in phlebotomy
You are customer-focused with a genuine care for patient’s health
Demonstrate skill in phlebotomy, with the ability to manage anxious patients through the sample obtaining process in a pleasant, calming and reassuring manner
Prioritize and self-manage within a deadline-oriented environment
Be extremely detail oriented

Pay rate: $21.00 -$24.75 per hour

The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

 In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

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More about this job

Responsibilities

The Laboratory Assistant is responsible for processing laboratory specimens, performing venipuncture, and accurately entering patient data into the system. They also provide essential customer service to ensure a positive and supportive experience for patients during their visits.

Requirements

Candidates must have completed secondary school and a laboratory assistant or medical lab assistance program with specialized phlebotomy training. Strong attention to detail and the ability to manage anxious patients in a professional, empathetic manner are required.

Skills

Phlebotomy
Specimen processing
Data entry
Customer service
ECG
Holter hookups
Urine collection
Drug collection
Breath alcohol collection
Detail oriented
Empathy
Patient care
Regulatory compliance
Laboratory protocols
Time management

Benefits

Health and wellness benefits program
RRSP match benefits
Employee stock purchase program

Visa sponsorship

Not detected in the job text

Keywords

Laboratory Assistant
Phlebotomy
Specimen collection
Venipuncture
ECG
Holter Hookups
Data entry
Patient experience
Healthcare
Laboratory services
SOPs
Regulatory compliance
Quality metrics
Medical lab assistance
Specimen handling
Clinical support

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