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Added 8 mins ago
Staff Therapist - Occupational Therapy - Repost
Shared Health-Soins Communs
Winnipeg, MB
Full-time
…designing of services to meet occupational performance goals, support healthy lifestyles, prevent illness and disability and promote health. Quality client care is supported through…
Added 8 mins ago
Labour Relations Assistant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Part-time
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Added 8 mins ago
Student, Finance
Brandon University
Brandon, MB
Full-time
…comprehensive group benefit and savings plans, and well-being support through benefits and wellness…
Added 8 mins ago
Job Title Shelter Resource Worker
Lookout Housing + Health Society
Campbell River, BC
Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 8 mins ago
Technician - Formulations
Charles River Laboratories
QC · Fleurimont, QC
Full-time
…bonus/incentives based on performance, 401K, paid time off, stock purchase program, Health and wellness coverage, employee and family wellbeing support programs, and work life balance…
Added 8 mins ago
Job Title Senior Accountant
Lookout Housing + Health Society
New Westminster, BC
Contract
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 8 mins ago
Registered Nurse/Registered Psychiatric Nurse
Brandon University
Regina, SK
Temporary
MyWellbeing Program - resiliency resources, mental health & family supports
Added 8 mins ago
Job Title Homemaker
Lookout Housing + Health Society
Vancouver, BC
Part-time
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 8 mins ago
Job Title Program Resource Worker
Lookout Housing + Health Society
North Vancouver, BC
Internship
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 8 mins ago
Job Title Harm Reduction Outreach
Lookout Housing + Health Society
Abbotsford, BC
Full-time
The Harm Reduction Outreach Worker (HRO) supports Lookout’s Harm Reduction Program under the direction of the Program Manager. The HRO gives oversight of harm reduction supplies throughout…
Added 8 mins ago
Job Title Program Resource Worker
Lookout Housing + Health Society
North Vancouver, BC
Internship
The Program Resource Worker (PRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s…
Added 8 mins ago
Job Title Clinical Support Worker
Lookout Housing + Health Society
Vancouver, BC
Part-time
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 8 mins ago
Job Title Clinical Support Worker
Lookout Housing + Health Society
North Vancouver, BC
Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 8 mins ago
Active Living Manager - 14 month contract
COGIR Real Estate
Burlington, ON
Full-time
…have the opportunity to grow and evaluate an active volunteer program, leveraging the support of volunteers to meet the unique needs of the…
Added 8 mins ago
Job Title Residential Building Attendant
Lookout Housing + Health Society
Vancouver, BC
Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 8 mins ago
Store Crew
7-Eleven
Orangeville, ON
Internship
Excellence in cash handling, fuel transactions, and promoting our rewards loyalty program.
Added 8 mins ago
Principal Policy and Program Manager
Department of Energy and Economic Diversification
Perth South, ON
Full-time
…Diversification (DEED), your work will help drive innovation, support local businesses, and position WA on the global stage. If you're ready to make a real impact - this is where your next…
Added 8 mins ago
Food Co-worker
IKEA
Toronto, ON · North York, ON
Part-time
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
Added 8 mins ago
automotive service technician
Speedy Auto Service
St. Catharines, ON
Full-time
Participates in a government or community program or initiative that supports youth employment
Added 8 mins ago
Personal Support Worker, Part Time, Providence Manor Long Term Care
Providence Care
Kingston, ON
Part-time
Successful completion of a Personal Support Worker Diploma/Certificate Program from an accredited educational institution
Added 8 mins ago
Personal Support Worker, Part Time, Providence Manor Long Term Care
Providence Care
Kingston, ON
Part-time
Successful completion of a Personal Support Worker Diploma/Certificate Program from an accredited educational institution
Added 8 mins ago
Personal Support Worker, Part Time, Providence Manor Long Term Care
Providence Care
Kingston, ON
Part-time
Successful completion of a Personal Support Worker Diploma/Certificate Program from an accredited educational institution
Added 8 mins ago
Rental Associate
Whistler Blackcomb
Whistler, BC
Temporary
…often works across multiple departments and in various roles to support the one resort mentality which could include one of the…
Added 8 mins ago
Academic Business Analyst
Saskatchewan Indian Institute of Technologies (SIIT)
Saskatoon, SK
Full-time
…providing metrics, analytics, and insights on trends and data to support future academic program planning and initiatives for the Institute. Ad hoc analysis will be a component of the role,…
Added 8 mins ago
Dockside Validator
Archipelago
Port Hardy, BC
Part-time
We are seeking a dependable and detail-oriented individual to support the delivery of our groundfish dockside monitoring programs in Port Hardy, BC. No fisheries experience required.

Closed listing

Dynacare

Medical Review Officer Assistant

Dartmouth, NS, Canada

Job type: Full-time
Closing date: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

This opening has closed.

The original listing is kept below for reference.

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About employer

Similar jobs hiring now

Added 1 day ago
Medical Review Officer Assistant
ECMM · Dartmouth, NS, Canada
Added 1 month ago
Senior Corporate Counsel
Odaia Intelligence Inc. · Remote, Canada

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Original job description

Archived listing. The details below describe a past opening.

Description

Position at ECMM

Job Posting: Medical Review Officer Assistant

Are YOU our next Medical Review Officer Assistant?

Join ECMM’s Customer Care team and play a vital role in promoting workplace safety. As a Medical Review Officer Assistant, you will be responsible for the accurate review, entry, tracking, and reporting of drug and alcohol (D&A) and Occupational Health test results. This role ensures compliance with regulatory requirements, supports Medical Review Officer (MRO) and reviewing physician processes, maintains turnaround time standards, and serves as a key liaison between laboratories, collection sites, clients, and internal teams. The position requires strong attention to detail, regulatory knowledge, and effective communication skills.

Status: Permanent Full-Time (benefits eligible)

Vacancy Type: Existing

Shift: Monday - Friday: 8 am - 4:30 pm; On-call rotation and Over-time as needed.

Department: Collection

Work Style: On-site

Location: 101 Ilsley Avenue, Suite 1, Dartmouth, NS B3B 1S8

Internal Posting Deadline: Monday, October 5, 2026

Why ECMM Is An Amazing Place For YOU

We believe that people do their best work when they feel valued, supported, and inspired. At ECMM, we offer more than just a job – we offer a place to grow, make an impact, and be part of a team that genuinely cares.
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all.
Enjoy a regular weekday shift you can count on.
Access a health and wellness benefits program that supports you and your loved ones.
Grow and thrive with a dynamic, successful company through internal mobility opportunities.
Invest in your future through RRSP match benefits and an employee stock purchase program.

How YOU Will Make a Difference

Tracking and Data entry
Responsible for reviewing and entering negative laboratory test results and ensures that they are consistent with the information contained on the custody and control form. Responsible for reviewing and entering nonnegative results returned from the lab and the MRO, and acts as a resource to the Medical Review Officer by assisting him/her with MRO duties such as arranging for split specimen and D&L Isomer tests, contacting the DER to arrange an interview between the MRO and a donor.
Responsible for reviewing and entering occupational health testing data and results and ensures that they are consistent with the data recorded on requisitions, medical testing forms, and the reviewing physician’s documentation.
Ensures appropriate turnaround time on all test results by tracking receipt of required documentation, status of laboratory samples, timely delivery of results, and escalating delays and concerns following appropriate pathways
Sort, categorize and electronically attach completed Occupational Health services to events, preparing completed files for physician review.
Troubleshooting
Troubleshoots various issues that arise throughout the day with service providers and clients and provides resolution or escalates issues and concerns following appropriate reporting pathways.
Handles customer and donor/examinee/participant inquiries via phone/e-mail and provides support by answering questions regarding testing processes, timelines and results.
Responsible for reviewing testing documentation to determine if there are any fatal or correctable errors that may require corrective action
Collaborates with the laboratory to secure required corrective documentation from service providers.
Notifies service providers when error correction training is required.
Documents concerns with service providers following the appropriate escalation pathways.
Is responsible for effectively navigating DOT regulations, Canadian Model Best Practices, Urine Collection and Breath/Saliva Alcohol Collection procedures, and department resources to ensure accuracy in all functions.
Reporting results
Adheres to both client reporting preferences and departmental reporting guidelines for D&A results.
Reviews and reports results, testing reports, and/or fitness certificates for completed occupational health files to company contacts according to company specific reporting preferences.
Reports required corrective actions to occupational health examinees as requested by the reviewing physician
Ensures department voicemail and department email is verified and dealt with in an appropriate and timely manner.
Preparation of documents for the MRO and physicians.
Administrative Support (as assigned)
Administer client specific programs including file maintenance, appointment scheduling and reporting requirements.
Support occupational health teams as required.
Other Duties as assigned by team leadership.

What YOU Bring To The Role

High school diploma, computer/data entry knowledge
Bilingualism is an asset
Must be flexible to meet operational requirements as the hours and weekend work varies to accommodate clients across all time zones.
Must be able to work effectively and professionally under minimal supervision and exercise good judgment.
Excellent organizational, planning and prioritizing skills are required to meet the department’s expected output and complete all work in an accurate and timely manner
Must be highly motivated and self-directed, adaptable to new and changing situations, as well as priorities and able to cope with high paced, stressful work environment
Proficient with MS Office
Strong computer literacy with the ability to quickly learn new software
Excellent oral and written communication skill including a good command of English language as well as good spelling ability.
Strong interpersonal skills demonstrating tact and diplomacy are required when dealing with both internal staff and external clients.

Working Conditions

In-office or hybrid environment

At ECMM, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

ECMM is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the ECMM hiring process.

About employer

More about this job

Responsibilities

Review, enter, track, and report drug and alcohol and occupational health test results, ensuring accuracy, regulatory compliance, and timely turnaround. Support MRO and physician workflows, resolve or escalate testing and documentation issues, communicate with clients and service providers, and provide administrative support.

Requirements

A high school diploma and computer/data-entry knowledge are required, along with proficiency in Microsoft Office and the ability to learn new software. The role also requires strong organization, communication, judgment, adaptability, and the ability to work independently in a fast-paced environment; bilingualism is an asset.

Skills

Data Entry
Attention To Detail
Regulatory Compliance
Result Tracking And Reporting
Document Review
Troubleshooting
Customer Service
Communication
Organization And Prioritization
Microsoft Office
Computer Literacy
Time Management
Problem Solving
Interpersonal Skills
Occupational Health Testing
Drug And Alcohol Testing

Benefits

Health And Wellness Benefits
RRSP Matching
Employee Stock Purchase Program
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Medical Review Officer
MRO
Drug And Alcohol Testing
Occupational Health
Laboratory Test Results
Negative Results
Nonnegative Results
Custody And Control Form
Split Specimen Testing
D&L Isomer Testing
DOT Regulations
Canadian Model Best Practices
Urine Collection
Breath Alcohol Collection
Saliva Alcohol Collection
Corrective Documentation
Turnaround Time
Fitness Certificates
Physician Review
Microsoft Office
Data Entry
Client Reporting
Appointment Scheduling
File Maintenance
Customer Care
Regulatory Compliance

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