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Dynacare

Team Lead

Winnipeg, MB, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 6, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

POSITION TITLE:	Team Lead
INTERNAL CLOSING DATE:	November 6, 2026
LOCATIONS:	Dominion Centre 55 Marion Street LHSC
CLASSIFICATION:	Full-Time Term (12 Months)
DEPARTMENT:	Laboratory Health Services Centre
COMPENSATION:	As per Collective Agreement
WORKING SCHEDULE:	Monday to Friday, 7:00am to 15:00pm (37.5 hours per week)

JOB SUMMARY

As a Lead Coordinator, you will be responsible for ensuring the efficient operation and functionality of the operations in conjunction with the Manager, all in keeping with Dynacare’s mission and values. Working as part of and leading a team, you will assist in building a positive team environment, maintaining quality metrics and creating the ideal customer experience.

KEY ACCOUNTABILITIES:

Acts as first point of contact for operational and customer issues.

Assist the Manager in coordinating workflow, staff training, competencies, evaluation and scheduling as instructed. Recommend changes to maintain high level of productivity in conjunction with the leadership of the Manager.

Ensure all new and existing employees are properly trained including signing-off on competencies and other required documentation.

Ensure specimens are correctly processed in a timely manner.

Ensure that standards for technical efficiency, quality control and other government regulations are adhered to.

Assist with the development, interpretation and implementation of related policies and procedures.

Provide assistance to employees with the development, interpretation, implementation and updates of the department’s related policies, procedures, and manuals as required.

Communicate all issues to Manager and when Manager is absent; all communications should be to the designated replacement. Report all resolved or unresolved issues and complaints to the Manager.

Provide guidance and report to Manager any investigation, documentation and implementation of preventative measures for all workplace accidents, injuries, and hazards.

Ensure completion of health and safety and 5S reports

Ensures that Quality Control/Quality Assurance is run according to department guidelines and with industry standards as well as signing on maintenance sheets.

Perform regular Technician duties and when required, will act as the Lead Coordinator.

Other duties as assigned

SKILLED KNOWLEDGE REQUIREMENTS:

Knowledge

Graduate of an approved Medical Laboratory Technician/Assistant course or equivalent years of experience in phlebotomy or medical laboratory.

Medical terminology an asset.

Technical Skills

3 or more years of experience working in a laboratory/Patient Service environment.

Previous experience with training employees.

Proficiency with Dynacare related software applications.

Sound knowledge of MANQAP requirements.

Must have valid driver’s license and have a reliable vehicle.

Social Processing Skills

Must demonstrate leadership skills via previous work experience, project work or in current role.

Must be capable of working under moderate supervision and possess very strong problem-solving skills.

Must be adaptable, demonstrate initiative, organize his/her work and exercise judgment.

Must be able to work cooperatively and courteously with Laboratory staff and communicate effectively and tactfully at the same time

Ability to multitask and work in a team environment.

Ability to function in a fast-paced environment.

Ability to work independently.

Excellent communication skills

***Please refer to Article 2 and 7 of the Collective Agreement regarding temporary positions, job postings, promotions and transfers***

**This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.**

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More about this job

Responsibilities

The Team Lead is responsible for coordinating laboratory workflow, staff training, and ensuring the efficient operation of daily services. They act as the primary point of contact for operational issues while maintaining quality metrics and safety standards.

Requirements

Candidates must have a Medical Laboratory Technician/Assistant qualification or equivalent experience, along with at least three years of laboratory or patient service experience. A valid driver's license and a reliable vehicle are required, as well as the ability to pass criminal and abuse registry checks.

Skills

Leadership
Phlebotomy
Medical laboratory operations
Workflow coordination
Staff training
Quality control
Quality assurance
Problem-solving
Communication
Multitasking
Team management
Regulatory compliance
Specimen processing
Documentation
Health and safety

Visa sponsorship

Not detected in the job text

Keywords

Laboratory
Phlebotomy
Medical Laboratory Technician
Team Lead
Workflow coordination
Quality Control
Quality Assurance
Specimen processing
MANQAP
5S
Health and Safety
Leadership
Training
Documentation
Compliance
Medical terminology
Dynacare
Criminal Records Check
Vulnerable Sector Search
Patient Service

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