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Added 3 mins ago
ACCOUNT MANAGER - CONTRACT
Green Shield Canada
Toronto, ON
Deliver exceptional customer service through clear, professional verbal and written communication.
Added 3 mins ago
C
Product Owner, Internet Product Lifecycle Management
Cogeco
Burlington, ON · Montreal, QC · Trois-Rivières, QC
- Full-time
…managing the end-to-end lifecycle of legacy internet platforms and customer premises equipment (CPE). You will collaborate cross-functionally to optimize the customer experience from…
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Sr. Recruiter, Capital Markets
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Toronto, ON · ON · FCP
- Full-time
Conducts industry analysis & trends to better understand target customer segments and unique recruiting opportunities.
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L1 Support Hero
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- Full-time
1+ years of experience in IT support, help desk, or a customer service role within a technical environment.
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- Full-time
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Edmonton, AB
- Full-time
…home. Hours of work follow the applicable governing hours-of-service regulations. They work primarily in the cab while driving and outside the vehicle when loading or unloading fuel, and…
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Accounting Assistant (Part-Time)
Candor Industrial Supply, Inc.
ON · Ontario, Canada
- $16 to $22 USD / hour
- Part-time
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Added 17 mins ago
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HPC & AI Software - Engineering Resolution Engineer
Hewlett Packard Enterprise
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- Full-time
Provide technical support for customer reported issues escalated to Level 3 support.
Added 17 mins ago
Customer Experience Associate - Glenmore Square Branch, AB (30 hours/week) Contract, April 2027
Scotiabank
Calgary, AB
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide…
Added 17 mins ago
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Building Manger
Cleantech Service Group
Vancouver, BC
- $24 to $25 CAD / hour
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Added 17 mins ago
EP
Digital Marketing Lead
Earthscape Play
Remote, Canada
- $90,000 to $100,000 CAD / year
- Full-time
- Remote
…function and bring our story to life across our digital and customer touchpoints. Reporting to our Director, Marketing, and working closely with sales and cross-functional teams, you will…
Added 17 mins ago
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Spécialiste infrastructure didacticiels & DevOp / Courseware & DevOps Specialist
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Remote, Canada
- Full-time
- Remote
Expérience avec Azure Kubernetes Service (AKS), Docker ou des solutions d’automatisation basées sur l’IA
Added 17 mins ago
Senior IT Business Systems Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reporting to the Director of Technical Solutions within Application Delivery, the Senior IT Business Systems Analyst will bridge business needs with technology solutions through all phases…
Added 18 mins ago
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Service Writer NEW!!!
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- Full-time
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Sales Account Manager
GMA
Montreal, QC
- Full-time
Company Description GMA is a technical sales organization that focuses on building strong, collaborative relationships between manufacturers and customers. The company operates offices…
Added 18 mins ago
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ACCOUNT MANAGER - CONTRACT
GreenShield
Toronto, ON
- $74,269 to $92,837 CAD / year
- Contract
Deliver exceptional customer service through clear, professional verbal and written communication.
Added 32 mins ago
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Inside Sales Specialist
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…organization, managing the complete sales cycle from initial customer inquiries through quotation development and order placement. You will leverage your consultative selling approach,…
Added 33 mins ago
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Sales Account Manager
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- $65,000 to $72,000 CAD / year
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Added 33 mins ago
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Set Min/Max levels based on usage rate, usage patterns, delivery times, targeted service levels, equipment criticality and required safety stock levels
Added 33 mins ago
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Office & Operations Coordinator
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- Full-time
Direct customer inquiries to the appropriate sales, technical, or management team members.
Added 33 mins ago
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Bilingual Help Desk/Application Support Specialist
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- Temporary
…contract opportunity in Ontario. This role combines day-to-day technical support for employees with application support for Dynamics 365 F&O and CE, making it ideal for someone who enjoys…

Dynacare

Team Lead

Winnipeg, MB, Canada

Contract

Apply About employer

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Job details

Job type: Contract
Apply by: Nov 6, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

POSITION TITLE:	Team Lead
INTERNAL CLOSING DATE:	November 6, 2026
LOCATIONS:	Dominion Centre 55 Marion Street LHSC
CLASSIFICATION:	Full-Time Term (12 Months)
DEPARTMENT:	Laboratory Health Services Centre
COMPENSATION:	As per Collective Agreement
WORKING SCHEDULE:	Monday to Friday, 7:00am to 15:00pm (37.5 hours per week)

JOB SUMMARY

As a Lead Coordinator, you will be responsible for ensuring the efficient operation and functionality of the operations in conjunction with the Manager, all in keeping with Dynacare’s mission and values. Working as part of and leading a team, you will assist in building a positive team environment, maintaining quality metrics and creating the ideal customer experience.

KEY ACCOUNTABILITIES:

Acts as first point of contact for operational and customer issues.

Assist the Manager in coordinating workflow, staff training, competencies, evaluation and scheduling as instructed. Recommend changes to maintain high level of productivity in conjunction with the leadership of the Manager.

Ensure all new and existing employees are properly trained including signing-off on competencies and other required documentation.

Ensure specimens are correctly processed in a timely manner.

Ensure that standards for technical efficiency, quality control and other government regulations are adhered to.

Assist with the development, interpretation and implementation of related policies and procedures.

Provide assistance to employees with the development, interpretation, implementation and updates of the department’s related policies, procedures, and manuals as required.

Communicate all issues to Manager and when Manager is absent; all communications should be to the designated replacement. Report all resolved or unresolved issues and complaints to the Manager.

Provide guidance and report to Manager any investigation, documentation and implementation of preventative measures for all workplace accidents, injuries, and hazards.

Ensure completion of health and safety and 5S reports

Ensures that Quality Control/Quality Assurance is run according to department guidelines and with industry standards as well as signing on maintenance sheets.

Perform regular Technician duties and when required, will act as the Lead Coordinator.

Other duties as assigned

SKILLED KNOWLEDGE REQUIREMENTS:

Knowledge

Graduate of an approved Medical Laboratory Technician/Assistant course or equivalent years of experience in phlebotomy or medical laboratory.

Medical terminology an asset.

Technical Skills

3 or more years of experience working in a laboratory/Patient Service environment.

Previous experience with training employees.

Proficiency with Dynacare related software applications.

Sound knowledge of MANQAP requirements.

Must have valid driver’s license and have a reliable vehicle.

Social Processing Skills

Must demonstrate leadership skills via previous work experience, project work or in current role.

Must be capable of working under moderate supervision and possess very strong problem-solving skills.

Must be adaptable, demonstrate initiative, organize his/her work and exercise judgment.

Must be able to work cooperatively and courteously with Laboratory staff and communicate effectively and tactfully at the same time

Ability to multitask and work in a team environment.

Ability to function in a fast-paced environment.

Ability to work independently.

Excellent communication skills

***Please refer to Article 2 and 7 of the Collective Agreement regarding temporary positions, job postings, promotions and transfers***

**This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.**

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More about this job

Responsibilities

The Team Lead is responsible for coordinating laboratory workflow, staff training, and ensuring the efficient operation of daily services. They act as the primary point of contact for operational issues while maintaining quality metrics and safety standards.

Requirements

Candidates must have a Medical Laboratory Technician/Assistant qualification or equivalent experience, along with at least three years of laboratory or patient service experience. A valid driver's license and a reliable vehicle are required, as well as the ability to pass criminal and abuse registry checks.

Skills

Leadership
Phlebotomy
Medical laboratory operations
Workflow coordination
Staff training
Quality control
Quality assurance
Problem-solving
Communication
Multitasking
Team management
Regulatory compliance
Specimen processing
Documentation
Health and safety

Visa sponsorship

Not detected in the job text

Keywords

Laboratory
Phlebotomy
Medical Laboratory Technician
Team Lead
Workflow coordination
Quality Control
Quality Assurance
Specimen processing
MANQAP
5S
Health and Safety
Leadership
Training
Documentation
Compliance
Medical terminology
Dynacare
Criminal Records Check
Vulnerable Sector Search
Patient Service

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