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Dynacare

Team Lead - Health Services

Toronto, ON, Canada

Pay rate: $22.00 to $25.75 per hour · Contract

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Job details

Pay: Pay rate: $22.00 to $25.75 per hour
Job type: Contract
Experience: 3 to 5 years related experience working in a laboratory environment
Posting language: English
Posted: Sep 24, 2026

Original job description

Job Posting: Team Lead – Health Services

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Team Lead?

We’re looking for a Team Lead – Health Services to join our team in Peterborough, Ontario. As a Team Lead, you will report into the Regional Manager of Health Services and provide leadership to assigned sites. You will be responsible for monitoring the day-to-day operations of the location(s) which includes the coaching of staff, location workflow, client services and overseeing occupational health and safety within assigned sites. You will be required to perform the duties of a Laboratory Assistant including obtaining blood samples and other specimens from patients for diagnostic testing.

Status: Contract, Full Time, (1 year) Guaranteed 82 hours bi-weekly
Shift: Monday - Friday; between the hours of 6:45 am - 5:30 pm and alternate Saturday's, 7:00 am - 1:30 pm

Locations: 1525 Albion Road, Etobicoke, ON, M9V 5G5
Discipline: Laboratory and Health Services Centers

Vacancy type: Existing

Start Date: As soon as possible

Internal Posting Deadline: Internal application to be received no later than November 3, 2026

Why Dynacare is an amazing place for YOU:

Join an award-winning "Top Employer" with meaningful and impactful career opportunities
Access a health and wellness benefits program that supports you and your loved ones
Grow and thrive with a dynamic, successful company through internal mobility opportunities
Invest in your future through RRSP match benefits and an employee stock purchase program
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

Manage location(s) day to day operations and communicate to Regional Manager, Health services any escalated issues or concerns
Recommend changes to maintain high level of productivity in conjunction with the leadership of the Regional Manager, Health Services
Create a positive working environment by listening and soliciting employee feedback
Provide input to the reporting manager on employee development and evaluation
Utilize wait time measurements and technology to make recommendations to reduce patient wait-time and bottle-necks
Provide customer and patient centric care while demonstrating Dynacare’s core values of Compassion, Ingenuity, Accountability, Collaboration and Customer Focus
Ensure prompt and courteous customer service to all internal and external clients
Provide guidance and report to Regional Manager, Health Services any investigation, documentation and implementation of preventative measures for all workplace accidents, injuries, and hazards
Ensure location is always audit and inspection ready
Coach team members on quality related errors to meet operational targets
Contribute towards Dynacare's learning and knowledge-based culture by sharing in the responsibility of training and skill development of new team members as requested
Perform Lab Assistant duties and functions as required
Support at neighbouring sites when required

What YOU bring to the role:

Sound knowledge of the MOH and guidelines
Medical Laboratory Assistant/Technician Diploma
Working knowledge of laboratory best practices and competent in all collection techniques
Excellent command of English and/or French where applicable
3 to 5 years related experience working in a laboratory environment

Technical Skills and Social Process Skills

Proficient with GD related software application including Omnitech, Open KM and Outlook
Proficient in MS office, excellent computer and keyboarding skills
Lean Six Sigma/Change management training-preferred Social Process Skills
Ability to lead by example with positive attitude and respectful of others
Recommend changes to maintain high level of productivity in conjunction with the leadership of your manager
Be a health and safety champion, report all health and safety hazards and support investigations
Demonstrated leadership skills
Continuous improvement mindset of bringing forward recommendations, collecting data and implementing solutions
Foster open communication between all team members

WORKING CONDITIONS

Physical and Environmental Demands
Normal office environment
Ability to travel to and between locations on a regular basis

Pay rate: $22.00 to $25.75 per hour

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

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More about this job

Responsibilities

Lead day-to-day operations at assigned health services locations, including staff coaching, workflow, client service, safety, and quality readiness. Perform laboratory assistant duties, collect patient specimens, address operational issues, and recommend improvements to productivity and patient wait times.

Requirements

Requires a Medical Laboratory Assistant/Technician diploma, knowledge of Ministry of Health guidelines and laboratory best practices, and competence in specimen collection techniques. Candidates should have 3–5 years of laboratory experience, leadership and communication skills, computer proficiency, and familiarity with relevant laboratory software; Lean Six Sigma or change management training is preferred.

Skills

Team Leadership
Laboratory Operations
Blood Collection
Specimen Collection
Staff Coaching
Customer Service
Occupational Health And Safety
Quality Assurance
Workflow Optimization
Continuous Improvement
Change Management
Data Analysis
Communication
Microsoft Office
Omnitech
Open KM

Benefits

Health And Wellness Benefits
RRSP Matching
Employee Stock Purchase Program
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Medical Laboratory Assistant/Technician Diploma
Ministry Of Health Guidelines
Laboratory Best Practices
Blood Collection
Specimen Collection
Laboratory Operations
Health Services
Occupational Health And Safety
Quality Assurance
Audit Readiness
Patient Wait-Time Reduction
Workflow Optimization
Staff Coaching
Employee Development
Continuous Improvement
Lean Six Sigma
Change Management
Omnitech
Open KM
Microsoft Outlook
Microsoft Office
Data Collection
Workplace Accident Investigation
Customer Service
Laboratory Information Systems

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