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Dynacare

Team Lead - Health Services

Kelowna, BC, Canada

Pay rate: $27.00 - $32.00 per hour · Contract

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Job details

Pay: Pay rate: $27.00 - $32.00 per hour
Job type: Contract
Experience: 3 to 5 years related experience working in a laboratory environment
Posting language: English
Posted: Oct 28, 2026

Original job description

Team Lead - LHSC

Where YOU work, makes a difference.

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and thrive.

Are YOU our next Team Lead - LHSC?

The Team Lead - LHSC will provide leadership to assigned sites. Responsible for monitoring the day-to-day operations of the location(s) which includes the coaching of staff, location workflow, client services and overseeing occupational health and safety within assigned sites. Required to perform the duties of a Laboratory Assistant including obtaining blood samples and other specimens from patients for diagnostic testing.

Status: Contract: 18 Months

Shift: Days

Discipline: Operations

Work Style: On-Site

Location: Kelowna BC (Mission, Rutland, North Glenmore, Capri)

Start Date: ASAP

Internal Posting Deadline: November 13, 2026, at 5:00 p.m. (EST)

Why Dynacare is an amazing place for YOU:

Join an award-winning "Top Employer" with meaningful and impactful career opportunities
Access a health and wellness benefits program that supports you and your loved ones
Grow and thrive with a dynamic, successful company through internal mobility opportunities
Invest in your future through RRSP match benefits and an employee stock purchase program
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all

How YOU will make a difference:

Manage location(s) day to day operations and communicate to Regional Manager, Health services any escalated issues or concerns
Recommend changes to maintain high level of productivity in conjunction with the leadership of the Regional Manager, Health Services
Create a positive working environment by listening and soliciting employee feedback
Provide input to the reporting manager on employee development and evaluation
Utilize wait time measurements and technology to make recommendations to reduce patient wait-time and bottle-necks
Provide customer and patient centric care while demonstrating Dynacare’s core values of Compassion, Ingenuity, Accountability, Collaboration and Customer Focus
Ensure prompt and courteous customer service to all internal and external clients
Provide guidance and report to Regional Manager, Health Services any investigation, documentation and implementation of preventative measures for all workplace accidents, injuries, and hazards
Ensure location is always audit and inspection ready
Coach team members on quality related errors to meet operational targets
Contribute towards Dynacare's learning and knowledge-based culture by sharing in the responsibility of training and skill development of new team members as requested
Perform Lab Assistant duties and functions as required

What YOU bring to the role:

Sound knowledge of the MOH, OLA and OAML legislation and guidelines
Working knowledge of laboratory best practices and competent in all collection techniques
Excellent command of English and/or French where applicable
Certification in D.O.T., Breath Alcohol Technician an asset
3 to 5 years related experience working in a laboratory environment
Proficient with GD related software application including Omnitech, Paymentech, Telemed, AS400 and Outlook
Proficient in MS office, excellent computer and keyboarding skills
Lean Six Sigma/Change management training-preferred
Ability to lead by example with positive attitude and respectful of others
Recommend changes to maintain high level of productivity in conjunction with the leadership of your manager
Be a health and safety champion, report all health and safety hazards and support investigations
Demonstrated leadership skills
Continuous improvement mindset of bringing forward recommendations, collecting data and implementing solutions
Foster open communication between all team members

Working Conditions:

Normal office environment
Ability to travel to and between locations on a regular basis

Pay rate: $27.00 - $32.00 per hour

The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements.

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring process.

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More about this job

Responsibilities

The Team Lead manages day-to-day operations at assigned sites, including staff coaching, workflow optimization, and ensuring health and safety compliance. They are also responsible for performing laboratory assistant duties, such as collecting patient specimens for diagnostic testing.

Requirements

Candidates must have 3 to 5 years of experience in a laboratory environment and possess sound knowledge of relevant legislation and laboratory best practices. Proficiency in laboratory software and Microsoft Office, along with strong leadership and communication skills, is required.

Skills

Leadership
Laboratory best practices
Specimen collection
Staff coaching
Workflow management
Occupational health and safety
Customer service
Data analysis
Change management
Quality assurance
Microsoft Office
Omnitech
Paymentech
Telemed
AS400
Outlook

Benefits

Health and wellness benefits program
RRSP match benefits
Employee stock purchase program

Visa sponsorship

Not detected in the job text

Keywords

Laboratory Assistant
Health Services
Operations Management
Occupational Health and Safety
Lean Six Sigma
Change Management
Patient Care
Quality Control
Specimen Collection
MOH
OLA
OAML
Omnitech
Paymentech
Telemed
AS400
Outlook
Microsoft Office
Laboratory Environment
Team Leadership
Productivity
Compliance
Audit Ready
Diagnostic Testing
Continuous Improvement

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