Technical Sales - Electronics Canada

Job Brief:

Focused on the ability to provide detailed product knowledge, conduct products trials, demonstrations and conversions, overcome performance issues and to train and hand over the EIS systems to Dyno Nobel Canada / US personnel, customers and end users.

Who We Are

Dyno Nobel is a global leader in commercial explosives, manufacturing and blasting technology, delivering innovative solutions to the mining, quarry, construction, and seismic industries. With a legacy of safety, performance, and technical excellence, Dyno Nobel is known for pushing the boundaries of what's possible in commercial explosives - helping customers optimize operations, improve productivity, and reduce environmental impact. Backed by a team of dedicated professionals and a commitment to continuous improvement, Dyno Nobel sets the standard for reliable and responsible blasting manufacturing and services worldwide.

What You’ll Do

As a Technical Sales Representative, you will support the US Electronic Initiation Systems (EIS) business. You will be primarily focused on the ability to provide detailed product knowledge, conduct products trials, demonstrations and conversions, overcome performance issues and to train and hand over the EIS systems to Dyno Nobel US personnel, customers and end users. Other duties include:

• Provide product specialist knowledge and system support for Dyno Nobel’s Electronic Initiation Systems
• Provide internal and external stakeholders with learning from previous experiences with electronic delay detonators particularly with regards to customer selection, conversion methodologies, value propositions and benefit studies etc.
• Conduct all initial trials, demonstration and test blasts with Dyno Nobel’s Electronic Initiation Systems.
• Where possible, rectify specific technical difficulties, faults and underperformance of the system and report on and enter issues into the Dyno Nobel Canada “customer dissatisfaction report” system.
• Provide accurate and informed feedback to control equipment and detonator product designers and developers to ensure continuous improvement in design.
• Act as a key resource for new conversions
• Train and certify trainers/end users of EIS systems, ensuring strict adherence to safety regulations and procedures relating to the use of the product.
• Represent the face of Dyno Nobel to customers and end users, ensuring that at all times a high level of credibility that enhances the value of the EIS brand.
• Developing ability to clearly present to Customers, Distributors and Joint Ventures

What We’re Looking For:

• Bachelor Degree and 3+ Years’ experience OR 4+ years Industry Related Experience
• Explosives or blasting engineering qualification e.g. Underground/Open Pit training or Explosives certification preferred but not required
• Experience in facilitating product training
• Knowledge and experience in a wide range of mining applications – strong hands-on knowledge & capability
• Excellent interpersonal and communication skills
• Ability to operate independently at remote sites and exhibit creative problem-solving skills
• Confident manner with above average writing and presentation skills
• Ability to travel an estimated 60%
• Positive attitude, friendly demeanor, and a team player

What We Offer

• Paid vacation time + paid holidays
• Health Care + Life insurance + AD&D
• RRSP + RPP (after 1 year of continuous employment)
• Employee Assistance Program
• Friendly and supportive coworkers