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Added 22 mins ago
DB
Part Time Bridal Sales
David's Bridal
Woodbridge, ON
- $16 to $25.8 CAD / hour
- Part-time
…behaviors, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand…
Added 22 mins ago
DB
Part Time Bridal Sales
David's Bridal
Dartmouth, NS
- $16 to $22.32 CAD / hour
- Part-time
…Process, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand…
Added 1 hour ago
U
Route Trainee - UniFirst Canada
UniFirst
Calgary, AB
- Full-time
…our robust, blended learning programs while supporting daily operations and preparing to transition into a full-time Route Service Representative (RSR) role. You’ll assist with deliveries,…
Added 1 hour ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
Influence internal stakeholders across commercial, operations, customer service, equipment, and network teams to support trade objectives.
Added 1 hour ago
IF
Hiring T4
Impact Fulfillment Services
Hamilton, ON
- Full-time
Other support duties as required to support operations. These could include but are not limited to Service Island support.
Added 1 hour ago
PT
Electrician
Paladin Technologies
Vanderhoof, BC
- Full-time
Proper hand and power tool operations and safety.
Added 1 hour ago
BW
Registered Nurse (RN), Families In Recovery Program (FIR) - BC Women's Hospital and Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Provide education and support to clients, families and groups using a health promotion approach regarding matters such as pregnancy, the birth experience, postpartum, newborn care and…
Added 2 hours ago
CF
Inside Sales/Customer Service Representative
Columbia Forest Products
Saint-Casimir, QC · St Casimir, QC
- Full-time
…looking for an experienced internal sales and customer service representative for their Canadian operations. This individual will work closely with the field sales team to service an…
Added 2 hours ago
Quality Assurance Manager - Scarborough
BelPak
Toronto, ON
Monitor regulatory updates and assess their impact on facility operations, procedures, and food safety programs.
Added 3 hours ago
NS
Senior Director - Cancer Care Program
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Vice President of Operations, the Senior Director, Cancer Care will be responsible for the overall planning for cancer services in Nova Scotia to support the clinical,…
Added 4 hours ago
GO
Wildfire Superintendent - Northern Region
Government of Manitoba
Thompson, MB
- Full-time
…and budgets. The Superintendent directs and manages staff and operations across the region, under the direction of the Executive Director and in close collaboration with other…
Added 4 hours ago
Senior Water Control Systems Planning Engineer
Department of Transportation and Infrastructure
Winnipeg, MB
…technical guidance on provincial water control infrastructure operations. The branch also leads hydrologic and hydraulic modelling, floodplain mapping, ice-jam mitigation and water…
Added 4 hours ago
NP
Bilingual Translation & Guest Services Representative
Niagara Parks Commission
Niagara Falls, ON
- Full-time
…From attractions and retail to heritage, culinary, and golf operations, our career paths are as diverse as the lands we…
Added 4 hours ago
CC
Design Engineer, Electrical
Cameco Corporation
Port Hope, ON
- Full-time
At Cameco we understand the value of a diverse workforce and we embrace, encourage and support workplace inclusion and diversity. New ideas, perspectives, experiences, and expertise make…
Added 4 hours ago
PH
Forensic Social Worker (BSW), Minimum and Medium Security Units, Forensic Psychiatric Hospital - Coquitlam, BC
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
…treatment to meet changing needs of patients and/or his/her support system; providing systems perspective including family, social and community network to other team members; acting as a…
Added 4 hours ago
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PIA Client Service Associate
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- Full-time
…role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other…
Added 4 hours ago
Customer Service Representative
Circle K
Truro, NS
As a Customer Service Representative, you will enjoy:
Added 4 hours ago
CK
Part-Time Customer Service Representative
Circle K
NB
- Part-time
As a Customer Service Representative, you will enjoy:
Added 4 hours ago
CW
Account Representative / Account Manager / Project Manager
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Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
We are seeking a proactive, relationship-driven Account Representative / Account Manager to manage and grow a portfolio of commercial client accounts. This role is ideal for someone who…
Added 4 hours ago
K
Customer Service Representative
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- Full-time
…Albert-Hudon in Montreal-Nord is looking for a new Customer Service Representative to join our Contract Logistics…
Added 5 hours ago
BC
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- Full-time
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Added 5 hours ago
SR
Engineering Co
Saskatchewan Research Council (SRC)
Saskatoon, SK
- Volunteer
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Added 5 hours ago
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Senior Business Development Representative
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- Full-time
Keyera is currently seeking a Senior Business Development Representative to join the Gathering & Processing Business Development Team in Calgary. This role is responsible for the commercial…
Added 5 hours ago
GO
Bilingual Manager, Translation Services
Government of Manitoba
Winnipeg, MB
- Full-time
…financial and human resources required for the highly specialized operations of Translation Services, a central unit mandated to provide translation, interpretation and terminology…
Added 5 hours ago
AF
Client Service Representative - Calgary Brentwood Village (Part-Time)
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Calgary, AB
- Part-time
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…

E.B. Horsman & Son

Customer Service - Counter/Inside Sales

Kamloops, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 3, 2026

Original job description

Who We Are

We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.

What We Offer

Birthday off
Health, dental, and employee assistance program benefits
Annual profit-sharing
Employee share ownership program (ESOP)
RRSP matching after 1 year of employment
Access to EBH University for personal & professional growth

Onsite work location

Located at 983 Camosun Crescent B, Kamloops, BC V2C 6G1, this full-time permanent position offers a consistent Monday to Friday schedule, ensuring 40 hours per week with no weekend shifts.

Why this role matters

The Customer Service - Counter/Inside Sales representative, is responsible for building positive relationships with customers and suppliers through generating accurate quotations, sales orders, and returns that align with organizational sales targets. Counter/Inside Sales works closely with Outside Sales to provide excellent customer service, prevent potential issues, and monitor ongoing projects. In addition, this role will be required to work or cover at the counter to assist and interact with our customers.

What To Expect In The Role

Customer Service Oriented. Providing exceptional customer service is essential in this role. You will build and maintain strong customer relationships through product recommendations, quotations, order management, proactive follow-up, and timely issue resolution. Responsibilities include handling customer inquiries, coordinating calls, assisting with sales activities, and supporting Outside Sales Representatives
Strong Multi-Tasker. You can effectively manage multiple customer inquiries, quotations, orders, and competing priorities in a fast-paced environment. Responsibilities include preparing accurate quotations, processing orders, and balancing multiple requests while meeting deadlines.
Collaborative Communicator. You communicate clearly and professionally, both verbally and in writing, and work effectively with customers, suppliers, sales representatives, and internal teams to deliver solutions. This role requires regular coordination regarding quotations, orders, inventory availability, returns, and customer needs.
Highly Organized. You are detail-oriented and able to manage a high volume of requests while maintaining accuracy, prioritizing tasks, and adapting to interruptions and changing customer needs. Responsibilities include order management, stock monitoring, sales tracking, and maintaining accurate records.
Comfortable with Technology. You are confident using computers, business software, and communication tools to manage customer inquiries, prepare quotations, process and update orders, monitor sales activity, and support daily branch operations.
Sales Focused. You take an active role in monitoring sales activity, open orders, pricing, and customer opportunities while supporting revenue growth, customer retention, and overall branch success.
Problem Solver. You are comfortable resolving customer concerns, managing return requests, addressing inventory challenges, and escalating complex issues when required to ensure positive customer outcomes.
Warehouse Responsibilities. This role requires a willingness to support warehouse operations as needed, including order preparation, shipping and receiving activities, inventory upkeep, equipment use, stock monitoring, and assisting with urgent orders or customer needs to ensure efficient branch operations.

Ideal candidate profile

Wide range of expertise in the products and services provided by E.B. Horsman & Son
3+ years of customer service experience
2+ years of electrical/lighting industry experience and product knowledge
Intermediate computer skills with proficiency in MS Office & the ability to learn new software programs
Ability to be inclusive, collaborative, and respectful.
Basic mathematical skills

Our Core Values: Celebrating the Past, Empowering the Future

Teamwork l Integrity l Continuous Improvement l Resilience l Empowered

Compensation is determined by the candidate's experience, education, qualifications, role complexity, internal equity, and other relevant factors. We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note that only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

Build customer and supplier relationships by preparing accurate quotations, processing sales orders and returns, responding to inquiries, and resolving issues. Coordinate with Outside Sales and internal teams, monitor sales and inventory activity, and assist with counter service and warehouse operations as needed.

Requirements

Candidates should have at least three years of customer service experience and at least two years of experience and product knowledge in the electrical or lighting industry. The role also requires intermediate computer skills, proficiency with Microsoft Office, basic math skills, and an inclusive, collaborative, and respectful approach.

Skills

Customer Service
Inside Sales
Electrical Product Knowledge
Quotation Preparation
Order Processing
Sales Support
Inventory Monitoring
Returns Processing
Problem Solving
Multitasking
Communication
Organization
Microsoft Office
Basic Mathematics
Warehouse Operations

Benefits

Birthday Off
Health Benefits
Dental Benefits
Employee Assistance Program
Annual Profit-Sharing
Employee Share Ownership Program
RRSP Matching
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Electrical Distribution
Electrical Products
Lighting Products
Customer Service
Inside Sales
Outside Sales
Quotations
Sales Orders
Returns
Order Management
Customer Inquiries
Product Recommendations
Customer Relationships
Inventory Availability
Stock Monitoring
Pricing
Sales Tracking
Open Orders
Microsoft Office
Business Software
Basic Mathematics
Warehouse Operations
Shipping and Receiving
Order Preparation
Inventory Management
Customer Retention

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