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Added 10 mins ago
A
Expert Engineer, Security - Central Technology
Activision
Vancouver, BC
- Other
…Guitar Hero®. As a leading worldwide developer, publisher and distributor of interactive entertainment and products, our “press start” is simple: delight hundreds of millions of players…
Added 50 mins ago
VL
Sales Representative- The Greater Sudbury Area
Viega LLC
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…assigned sub-region or metro area and focuses on wholesale distributor branch locations and small to mid-medium contractor accounts. This individual will ensure sales and marketing…
Added 51 mins ago
TC
Warranty Claims Adjuster
Toyota Canada Inc.
Toronto, ON
- Full-time
Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and…
Added 51 mins ago
Construction Manager - Contract
Sonepar
Edmonton, AB
…products at the best value possible. As one of Canada’s largest distributor for over 45 years, we have built a reputation for going to great lengths for our customers. We supply solutions…
Added 1 hour ago
D
Expert Engineer, Security - Central Technology
Demonware
Vancouver, BC
- Other
…Guitar Hero®. As a leading worldwide developer, publisher and distributor of interactive entertainment and products, our “press start” is simple: delight hundreds of millions of players…
Added 1 hour ago
GC
Inside Customer Service Rep. Manager
Grainger Canada
Windsor, ON
- Full-time
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…
Added 1 hour ago
M
Warehouse Associate
Master
AB · Edmonton, AB
- Full-time
At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than…
Added 1 hour ago
M
HVAC Branch Representative
Master
Abbotsford, BC
- Full-time
At Master, our people are the driving force behind our success. As Canada's largest HVAC-R distributor and one of North America's industry leaders, we're proud to bring together more than…
Added 1 hour ago
PD
Part-Time Merchandiser
Postmedia Distribution Solutions
Renfrew, ON
- Part-time
Postmedia Distribution Solutions is the largest distributor of books and magazines in Canada. We strive every day to simplify the complex, deliver the impossible, and move business forward.
Added 1 hour ago
B
Responsable des Ventes Internationales / International Sales Manager
BellatRx
QC
- Full-time
Added 1 hour ago
EE
Specialist - Digital Marketing (12-month contract)
EECOL Electric
Calgary, AB
- Full-time
Added 2 hours ago
P&
Senior Integrated Digital Commerce Manager / Gestionnaire principal(e), commerce numérique intégré
Procter & Gamble
Toronto, ON
- Full-time
Customer & Channel Digital Growth: Partner with customer teams, retailer partners, distributor partners, and internal stakeholders to identify and recommend digital growth opportunities…
Added 2 hours ago
P
Expéditeur/Shipping Clerk
POOLCORP
Boucherville, QC
- Full-time
Added 3 hours ago
IW
Account Manager
ICONIX Waterworks
Windsor, ON
- Other
ICONIX is Canada’s most diverse national waterworks distributor, with footprints across the country. We offer an agile, expert team of trusted, technical problem solvers that provide…
Added 3 hours ago
IW
Account Manager
ICONIX Waterworks
Milton, ON
- Other
ICONIX is Canada’s most diverse national waterworks distributor, with footprints across the country. We offer an agile, expert team of trusted, technical problem solvers that provide…
Added 3 hours ago
TB
Part-Time Retail Staff
The Beer Store
Kirkland Lake, ON
- Part-time
…includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage alcohol recycling and stewardship. Our success is driven by the people behind our…
Added 3 hours ago
TB
Part-Time Retail Staff
The Beer Store
Sudbury, ON · Greater Sudbury, ON
- Part-time
…includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage alcohol recycling and stewardship. Our success is driven by the people behind our…
Added 3 hours ago
TB
Part-Time Retail Staff
The Beer Store
Sudbury, ON · Greater Sudbury, ON
- Part-time
…includes Ontario's largest beer retailer, a leading beverage distributor, and a trusted partner in beverage alcohol recycling and stewardship. Our success is driven by the people behind our…
Added 3 hours ago
HS
Outside Sales Rep- Calgary
Hardy Sales Ltd
Calgary, AB
- Full-time
Hardy Sales is a third-generation, family-owned food distributor serving customers in Canada since 1982. We specialize in premium protein products and have built our business through strong…
Added 3 hours ago
TI
Field Sales Representative | Nova Scotia, Canada
TTI, Inc.
NS
- Full-time
Headquartered in Fort Worth, TX, TTI, Inc. is the world’s leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years,…
Added 3 hours ago
HO
Supervisor, Collections (Temporary)
Hydro Ottawa
Ottawa, ON
- Full-time
As the electricity distributor to the Nation’s Capital, our work powers the essential activities that make up our lives - at home, at work and at play. And as Ontario’s largest…
Added 3 hours ago
E
Specialist - Digital Marketing (12-month contract)
EECOL
Calgary, AB
- Full-time
Added 3 hours ago
Human Resources Business Partner / Senior Human Resources Business Partner
Wawanesa Insurance
Winnipeg, MB · Toronto, ON · Montreal, QC · North York - Toronto, ON (Hybr, ON
…insurance products; and Western Financial Group, a leading national distributor of personal and commercial…
Added 3 hours ago
P&
Senior Integrated Digital Commerce Manager / Gestionnaire principal(e), commerce numérique intégré
Procter & Gamble
Toronto, ON
- Full-time
Customer & Channel Digital Growth: Partner with customer teams, retailer partners, distributor partners, and internal stakeholders to identify and recommend digital growth opportunities…
Added 4 hours ago
CS
Quote and Tender Coordinator
Canadawide Scientific
Ottawa, ON
- Full-time
Canadawide Scientific is a 100% Canadian-owned distributor of laboratory equipment, supplies and chemicals, serving customers across Canada. We work with leading manufacturers to support…

E.B. Horsman & Son

Customer Service - Counter Sales

Duncan, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 6, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 7, 2026

Original job description

Who We Are

We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.

What We Offer

Birthday off
Health, dental, and employee assistance program benefits
Annual profit-sharing
Employee share ownership program (ESOP)
RRSP matching after 1 year of employment
Access to EBH University for personal & professional growth

Onsite work location

Located at 5286 Polkey Road, Duncan, BC, V9L 6W3, this full-time permanent position offers a consistent Monday to Friday schedule, ensuring 40 hours per week with no weekend shifts.

Why this role matters

The Customer Service - Counter Sales acts as the primary point of contact for incoming branch customers. They will be responsible for providing excellent customer service by interpreting customer needs, troubleshooting issues, ensuring order accuracy, and recommending products and solutions. Duties could also include order assembly, packing & shipping, receiving, stock keeping, warehouse maintenance, and customer/sales support, including operating equipment, managing inventory, processing shipments, and assisting with priority orders and customer inquiries.

What To Expect In The Role

Attention to detail. You will be required to work in the warehouse reviewing stock, assembling orders and shipping/receiving.
Customer service orientated. Providing excellent customer service is key for this role as it will require maintaining and building customer relations through product quotations and sales.
Multi-task individual. This role will require you to juggle through a number of client request and being able to meet competing timelines.
Communicator. Communication is essential for this role, both verbally and written with our customers and while working with your colleagues.
Highly organized. Being organized is key due to the high volume of customer requests that will require you to adjust and work through interruptions.
Comfortable with technology. This role requires using the phone and computer to assist customer and using our internal systems.
Warehouse Responsibilities: Duties may include order assembly, packing & shipping, receiving, stock keeping, warehouse maintenance, and customer/sales support, including operating equipment, managing inventory, processing shipments, and assisting with priority orders and customer inquiries.

Ideal candidate profile

3+ years of customer service experience is an asset
2+ years of electrical/lighting industry experience is an asset
Previous experience in warehouse operations including shipping/receiving is an asset
Intermediate computer skills with proficiency in MS Office & the ability to learn new software programs
Basic mathematical skills
Wide range of expertise in the products and services provided by E.B. Horsman & Son is an asset
Project coordination experience is an asset
Ability to be inclusive, collaborative, and respectful
High school completion

Our Core Values: Celebrating the Past, Empowering the Future

Teamwork l Integrity l Continuous Improvement l Resilience l Empowered

Compensation is determined by the candidate's experience, education, qualifications, role complexity, internal equity, and other relevant factors. We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note that only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

Serve as the primary contact for branch customers by understanding their needs, resolving issues, ensuring order accuracy, and recommending products and solutions. Support warehouse operations through order assembly, packing and shipping, receiving, inventory management, and assistance with customer inquiries and priority orders.

Requirements

High school completion is listed, along with intermediate computer skills, Microsoft Office proficiency, basic mathematics, and the ability to learn new software. Three or more years of customer service experience and two or more years of electrical or lighting industry experience are assets; warehouse shipping and receiving, product knowledge, and project coordination experience are also assets.

Skills

Customer Service
Counter Sales
Product Recommendations
Product Quotations
Order Accuracy
Order Assembly
Shipping and Receiving
Inventory Management
Warehouse Operations
Attention to Detail
Multitasking
Written and Verbal Communication
Organization
Intermediate Computer Skills
Microsoft Office
Basic Mathematics

Benefits

Birthday Off
Health Benefits
Dental Benefits
Employee Assistance Program
Annual Profit-Sharing
Employee Share Ownership Program
RRSP Matching
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Counter Sales
Electrical Distribution
Electrical Products
Lighting Products
Product Quotations
Product Recommendations
Customer Relations
Order Accuracy
Order Assembly
Packing and Shipping
Shipping and Receiving
Warehouse Operations
Inventory Management
Stock Keeping
Warehouse Maintenance
Equipment Operation
Priority Orders
Customer Inquiries
Project Coordination
Microsoft Office
Internal Systems
Computer Skills
Basic Mathematics
Written Communication
Verbal Communication

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