Jobs in Canada

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Added 2 months ago
Civil Engineer
Mott MacDonald
Calgary, AB · Vancouver, BC · Toronto, ON
At Mott MacDonald, we trust our brilliant people to do brilliant things in engineering, management, and development services, supporting multisector project work in over 150 countries. As…
Added 4 months ago
AB
Chef sénior, Programmation Gameplay // Senior Lead Gameplay Programmer
Activision Blizzard, Inc.
Montreal, Quebec · Quebec, Quebec
- Full-time
Founded in Quebec City and continuing its growth with a team in Montreal, Beenox has over 25 years of expertise in game development. As an Activision studio we are leaders in interactive…
Added 4 months ago
P
Intermediate Project Engineer
Propak
Airdrie, Alberta
- Full-time
Participating in Bid / Evaluate / Award process including development of Request for Quotation (RFQ) packages, bid evaluations, and Bill of Material (BOM) entry into Enterprise Resource…
Added 2 months ago
SP
Look Development Artist
Sony Pictures Imageworks
Vancouver, BC
- $37.5 to $53.8 CAD / hour
As an Intermediate Look Development Artist, you will build upon a foundation of 3-5 years of industry experience. This role entails creating and refining materials for characters,…
Added 4 months ago
BE
Senior Geochemist/Hydrogeochemist - All Canadian Locations
BGC Engineering
Vancouver, BC
- Full-time
…employees, spanning the fields of Engineering, Geoscience, Software, Geomatics, Data Science, Accounting, Administration, Health & Safety and Human Resources. Alongside our clients and…
Added 2 months ago
EC
Intermediate Controls Technologist / Engineer
EnGlobe Corp.
Calgary, AB
- Full-time
Understanding and development of engineering deliverables: P&IDs, Shutdown Keys, Control System Architectures, Control Narratives, Panel Drawings, I/O Drawings, etc.
Added 2 months ago
EC
Intermediate & Senior Electrical Engineer
EnGlobe Corp.
Calgary, AB
- Full-time
Perform power system studies such as short circuit, coordination, arc flash, harmonic mitigation and transient motor starting using applicable software such as ETAP and SKM power tools.
Added 2 months ago
F
Senior Structural Design Engineer
Fluor
Vancouver, BC
- Full-time
Intermediate computer and software skills to include the use of word processing, e-mail, spreadsheet and electronic presentation programs
Added 2 months ago
T
Senior Autonomous Vehicle Technician
TSMG
Vancouver, BC
- Full-time
- Contract
…hands-on automotive repair, EV diagnostics, high-voltage safety, software updates, and support for autonomous driving…
Added 2 months ago
T
Senior Autonomous Vehicle Technician
TSMG
Calgary, AB
- Full-time
- Contract
…hands-on automotive repair, EV diagnostics, high-voltage safety, software updates, and support for autonomous driving…
Added 2 months ago
T
Senior Autonomous Vehicle Technician
TSMG
Ottawa, ON
- Full-time
- Contract
…hands-on automotive repair, EV diagnostics, high-voltage safety, software updates, and support for autonomous driving…
Added 2 months ago
A
Intermediate Geotechnical Engineer
Arcadis
Vancouver, BC
- Full-time
We are seeking an Intermediate Geotechnical Engineer to join our growing Geotechnics team in Western Canada (based in Vancouver). In this role you will work under the direction of senior…
Added 2 months ago
A
Senior Geotechnical Engineer
Arcadis
Vancouver, BC
- Full-time
As a leader within the team, you will mentor and guide junior and intermediate engineers, supporting their technical development and maintaining a high standard of practice. Furthermore,…
Added 2 months ago
A
Senior Electrical Engineer
Ausenco
Burlington, ON
- Full-time
Able to assist with the development of new Engineering standards and maintaining and improving existing standards and guidelines, implementing industry and company best practices.
Added 2 months ago
EH
Customer Service Manager
E.B. Horsman & Son
Edmonton, AB
- Full-time
Intermediate computer skills (MS Office) and the ability to learn new software programs
Added 2 months ago
Intermediate Data Engineer
Arcurve Inc.
Calgary, AB
Arcurve is one of North America’s leading full-service technology, advisory and software development companies. In 2006, we began with a belief that there was a better way to deliver…
Added 2 months ago
T
Senior Autonomous Vehicle Technician
TSMG
Toronto, ON
- Full-time
- Contract
…hands-on automotive repair, EV diagnostics, high-voltage safety, software updates, and support for autonomous driving…
Added 2 months ago
T
Senior Autonomous Vehicle Technician
TSMG
Montreal, QC
- Full-time
- Contract
…hands-on automotive repair, EV diagnostics, high-voltage safety, software updates, and support for autonomous driving…
Added 2 months ago
Senior Data Platform Engineer
LawZero
Montreal, QC
…the latest advancements in large-scale data processing and software…
Added 2 months ago
CC
Export/Import Compliance Analyst, Sr
Curtiss-Wright Corporation
Mississauga, ON · Canada-Mississauga (Indal)
- Full-time
RRSP with Employer Match I Health and Wellness Benefits I Learning and Development Opportunities I Competitive Pay I Referral Program I Recognition I Employee Stock Purchase Plan I…
Added 2 months ago
L
Advanced Packaging & Integration Co-op Student
Lumentum
Ottawa, ON · Canada - Ottawa (Bill Leathem)
- $24 to $35 CAD / hour
- Full-time
…Advanced Packaging and Integration Team to contribute to the development of our Optical Circuit Switch (OCS), which brings a new level of scalability, latency, and power efficiency to…
Added 2 months ago
JC
Equipment Designer/Drafter
Johnson Controls
Nisku, AB
- Full-time
The Intermediate CAD Designer is responsible for creating, modifying, and managing detailed 2D and 3D models used for engineering, architectural, or product‑development projects. This role…
Added 2 months ago
C
Intermediate / Senior Geotechnical Engineer (Candidate Pool)
CIMA+
Vancouver, BC
- $108,080 to $148,610 CAD / year
- Full-time
Mentor, train, and supervise junior and intermediate engineers, fostering their technical development and ensuring high-quality deliverables.
Added 2 months ago
NE
Développeur·se backend - Backend Developer
Northstar Earth and Space
Montreal, QC
- Full-time
We are looking for intermediate and senior software developers to join our Image Processing (IP) and Orbit Determination (OD) teams.
Added 2 months ago
M
Senior Backend Developer
Modaxo
Montreal, QC
- Full-time
…Montreal. Within a Scrum team, this person will contribute to the development of Appia, its flagship solution specialising in Revenue Management for the rail…

E.B. Horsman & Son

Customer Service Manager

Edmonton, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of experience in electrical wholesale distribution or a closely related field
Posting language: English
Posted: Sep 9, 2026

Original job description

Who We Are

We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.

What We Offer

Birthday off
Health, dental, and employee assistance program benefits
Annual profit-sharing
Employee share ownership program (ESOP)
RRSP matching after 1 year of employment
Access to EBH University for personal & professional growth

Onsite work location

Located at 7223 68 Ave NW, Edmonton, AB, this full-time position has a Monday-to-Friday schedule.

Why this role matters

The Customer Service Manager plays a critical role in driving customer satisfaction, operational excellence, and team performance at the branch level. By ensuring that all customer interactions, both external and internal, are handled promptly and professionally, this role helps build lasting relationships and reinforces our reputation for reliability. Partnering closely with the Area Manager, the Customer Service Manager is instrumental in aligning the team’s daily execution with broader organizational goals, making this position a key contributor to both customer loyalty and branch success.

What to expect in the role?

Provide Exceptional Customer Service: As a vital part of your role, you’ll assist customers efficiently and in a friendly manner, ensuring their needs are met with professionalism. You will handle customer issues with care and go above and beyond to ensure satisfaction.
Maintain Strong Supplier Relationships: You will collaborate with a range of suppliers, and fostering strong, productive relationships is key to success in this role. Effective supplier management will be critical to maintaining smooth operations.
Drive Organizational Success: You will play a key role in driving results through coordinated efforts. Success in this position requires a focus on achieving key business objectives, assuming responsibility for outcomes, and motivating others to do the same. You will be expected to overcome challenges and continuously strive for excellence.
Lead and Mentor Your Team: As the primary point of contact for branch team members, your leadership and mentorship will be critical to the success of the team. You’ll inspire and guide your colleagues to meet performance goals and maintain a positive working environment.
Ensure Accurate Inventory Control: Managing and maintaining precise stock levels is essential in this role. You will ensure inventory accuracy and align stock availability with the branch's needs to meet customer demand without delay.
Enforce Product Quality Standards: Uphold our company’s quality standards by ensuring that all products meet our established quality policy. You will be responsible for maintaining excellence in product quality across all offerings.

Ideal candidate profile

5+ years of experience in electrical wholesale distribution or a closely related field
Supervisory ability, including task delegation, performance monitoring, conflict resolution, and staff development
Ability to thrive in fast-paced environments
Exceptional customer service instincts
Intermediate computer skills (MS Office) and the ability to learn new software programs
Ability to be inclusive, collaborative, and respectful
A business diploma or certificate is a strong asset

Our Core Values: Celebrating the Past, Empowering the Future

Teamwork l Integrity l Continuous Improvement l Resilience l Empowered

Compensation is determined by the candidate's experience, education, qualifications, role complexity, internal equity, and other relevant factors. We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note that only candidates selected for an interview will be contacted.

#CSM40

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More about this job

Responsibilities

The Customer Service Manager drives customer satisfaction and operational excellence by leading the branch team and managing supplier relationships. Key duties include overseeing inventory accuracy, enforcing product quality standards, and mentoring staff to achieve business objectives.

Requirements

Candidates need over 5 years of experience in electrical wholesale distribution and demonstrated supervisory abilities. A business diploma or certificate is considered a strong asset, along with intermediate MS Office skills.

Skills

Customer Service
Team Leadership
Mentorship
Inventory Control
Quality Assurance
Task Delegation
Performance Monitoring
Conflict Resolution
Staff Development
MS Office

Benefits

Birthday off
Health insurance
Dental insurance
Employee assistance program
Annual profit-sharing
Employee share ownership program (ESOP)
RRSP matching
Access to EBH University

Visa sponsorship

Not detected in the job text

Keywords

Electrical Wholesale
Distribution
Inventory Management
Customer Satisfaction
Supplier Management
MS Office
Branch Operations
Quality Policy
Staff Mentorship
Performance Goals

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Work requirements

Jobs in Canada