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Added 11 mins ago
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Nurse A - Registered Nurse Registered Psych Nurse
HealthCareersInSask.ca
Montmartre, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 11 mins ago
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Medical Radiation Technologist - Specialty
HealthCareersInSask.ca
Regina, SK
- Part-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 11 mins ago
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Licensed Practical Nurse
HealthCareersInSask.ca
Moose Jaw, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 11 mins ago
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Medical Radiation Technologist - Specialty
HealthCareersInSask.ca
Regina, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 11 mins ago
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Medical Laboratory Technologist Supervisor
HealthCareersInSask.ca
Humboldt, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 11 mins ago
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Medical Laboratory Technologist I
HealthCareersInSask.ca
Moose Jaw, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 11 mins ago
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Continuing Care Assistant
HealthCareersInSask.ca
Regina, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 11 mins ago
H
Medical Radiation Technologist - Specialty
HealthCareersInSask.ca
Regina, SK
- Full-time
We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
Added 11 mins ago
Volume Counter, Mail Operations 1
Canada Post - Postes Canada
QC · Graham-Bell, QC
…opportunity, you must communicate with the designated Human Resources…
Added 11 mins ago
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Sales Merchandiser - Part Time
Merchandising Consultants Associates
Miramichi, NB
- $16.5 to $17 CAD / hour
- Part-time
- Contract
Forming and maintain strong, influential relationships with clients, acting as a key representative for the Company and building trust to foster long-term partnerships.
Added 11 mins ago
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Project Engineering Manager
Wood
Vancouver, BC
- $135,000 to $175,000 CAD / year
- Full-time
Serve as engineering representative with client, constructor, subcontractors, and suppliers at kick-off and project review meetings.
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Licensed Practical Nurse - Immunization Clinic - Immunizer
Winnipeg Regional Health Authority
Portage la Prairie, MB
Added 11 mins ago
Home Care Attendant
Winnipeg Regional Health Authority
Morden, MB
…from the competition file may be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be…
Added 11 mins ago
FILU Case Coordinator (Program Admin Officer 3) - Designated
The Government of Nova Scotia
NS · Flexible, NS
Added 11 mins ago
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Corporate Development Representative - Advisor Acquisition & Growth
Optimize Financial Group
Toronto, ON
- Full-time
We are seeking a grounded, commercially minded Corporate Development Representative to lead our strategic advisor recruitment and practice acquisition efforts across North America. In this…
Added 11 mins ago
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Inside Sales Specialist
UAP Inc.
Dryden, ON
- $56,100 to $70,100 CAD / year
- Full-time
The Inside Sales Representative is the dedicate point of contact for a single large customer. This role delivers responsive, end-to-end support from initial inquiry through product…
Added 11 mins ago
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Représentant en étançonnement – Programme de Formation des Représentants
United Rentals
Laval, QC
- Full-time
Added 11 mins ago
UR
Représentant en étançonnement – Programme de Formation des Représentants
United Rentals
Dorval, QC
- Full-time
Added 11 mins ago
CC
Route Service Representative (4-Day Workweek)
Cintas Canada
Toronto, ON · Etobicoke, ON
- Full-time
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 11 mins ago
Claims Advisor Commercial & Personal Auto
Gore Mutual Insurance
Cambridge, ON
…with you to meet your needs. Contact us and a human resources representative will consult with you to determine an appropriate…
Added 11 mins ago
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Commercial Sales Representative
Crystal Clean Maintenance
NS · Halifax Central, Nova Scotia
- Full-time
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Dental Hygienist - Public Health
Nova Scotia Health and IWK Health
Sydney, NS
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all…
Added 11 mins ago
Licensed Practical Nurse, FNCU
Nova Scotia Health and IWK Health
Halifax, NS
…2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job…
Added 11 mins ago
Diagnostic Medical Sonographer - Diagnostic Imaging (Multi-Site Position)
Nova Scotia Health and IWK Health
Dartmouth, NS · Lower Sackville, NS · Windsor, NS
Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all…
Added 26 mins ago
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Job ID #31934: Operations Services Representative (Periodic Posting) - REPOST
City Of Hamilton
Hamilton, ON
- Full-time

E.B. Horsman & Son

Customer Service - Sr. Inside Sales

Kamloops, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Nov 5, 2026

Original job description

Who We Are

We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.

What We Offer

Birthday off
Health, dental, and employee assistance program benefits
Annual profit-sharing
Employee share ownership program (ESOP)
RRSP matching after 1 year of employment
Access to EBH University for personal & professional growth

Onsite work location

Located at 983 Camosun Crescent B, Kamloops, BC V2C 6G1, this full-time permanent position offers a consistent Monday to Friday schedule, ensuring 40 hours per week with no weekend shifts.

Why this role matters

The Senior Inside Sales Representative plays a key role in driving branch success by strengthening customer and supplier relationships, delivering accurate quotations, sales orders, and returns, and supporting the achievement of sales targets. Working closely with Outside Sales and the Branch Manager, this position helps ensure an exceptional customer experience, proactively resolves issues, and supports the successful execution of ongoing projects.

What To Expect In The Role

Customer Relations: Provides exceptional customer service by responding to inquiries, processing requests, and supporting customers and sales teams. Assists with front-counter sales, builds customer relationships, provides product recommendations, and maintains current product knowledge
Quotations: Prepares accurate and timely quotations, pricing, and product proposals. Maintains customer pricing and ensures pricing aligns with margin objectives and customer requirements.
Project Management: Supports ongoing projects, contracts, and quotations through coordination, follow-up, and issue resolution. Escalates complex pricing, order, or project-related matters as required.
Order Entry and Management: Processes and manages customer orders received through various channels, ensuring accuracy and timely updates. Maintains customer records and contact information.
Stock Monitoring: Monitors inventory availability, investigates stock discrepancies, and communicates potential impacts to customers and internal stakeholders. Recommends new inventory items based on customer demand.
Shipping: Coordinates shipments using approved carriers, arranges cost-effective transportation, tracks deliveries, and ensures shipping requirements are met.
Return Material Authorization: Manages the return process by coordinating with customers and suppliers, processing return authorizations, resolving return-related issues, and ensuring appropriate charges are applied.
Sales Monitoring: Monitors sales activity, open orders, and pricing opportunities. Collaborates with sales teams to support revenue growth, improve margins, and maintain customer satisfaction.
Quality Control: Identifies and documents quality concerns, supports corrective actions, assists in resolving operational issues, and contributes to continuous improvement initiatives.

Ideal candidate profile

10+ years of sales and customer service experience
7+ years of electrical/lighting industry experience in a similar role
Electrical/lighting product knowledge is a must
Intermediate computer skills (MS Office) with the ability to learn new software programs
Wide range of expertise in the products and services provided by E.B. Horsman & Son
Basic mathematical skills

Our Core Values: Celebrating the Past, Empowering the Future

Teamwork l Integrity l Continuous Improvement l Resilience l Empowered

Compensation is determined by the candidate's experience, education, qualifications, role complexity, internal equity, and other relevant factors. We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note that only candidates selected for an interview will be contacted.

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More about this job

Responsibilities

Build customer and supplier relationships while providing customer service, product recommendations, quotations, pricing, and accurate order processing. Coordinate projects, inventory, shipping, returns, and quality issues while collaborating with sales teams to support revenue growth, margins, and customer satisfaction.

Requirements

Candidates need at least 10 years of sales and customer service experience, including at least 7 years in a similar electrical or lighting industry role. Electrical and lighting product knowledge is essential, along with intermediate computer skills, the ability to learn new software, broad product and service expertise, and basic mathematical skills.

Skills

Customer Service
Inside Sales
Electrical and Lighting Product Knowledge
Quotation Preparation
Pricing and Margin Management
Project Coordination
Order Processing
Inventory Monitoring
Shipping Coordination
Returns Management
Sales Monitoring
Quality Control
Issue Resolution
Microsoft Office
Basic Mathematics

Benefits

Birthday Off
Health Benefits
Dental Benefits
Employee Assistance Program
Annual Profit-Sharing
Employee Share Ownership Program
RRSP Matching
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Electrical Distribution
Electrical Products
Lighting Products
Inside Sales
Customer Service
Customer Relationships
Supplier Relationships
Quotations
Pricing
Margin Objectives
Project Coordination
Contracts
Order Entry
Order Management
Inventory Monitoring
Stock Discrepancies
Shipping
Transportation
Return Material Authorization
Sales Monitoring
Revenue Growth
Quality Control
Continuous Improvement
Microsoft Office
Basic Mathematics

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