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Added 1 hour ago
SL
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- Full-time
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Added 3 hours ago
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- Full-time
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Director, Operations, AI Data Centre
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ES
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…scalable solutions that support mission-critical operations and enterprise modernization…
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Senior Consultant, Microsoft Dynamics 365 - Digital Customer
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E-Solutions

Technical Program Manager – Retail Technology

Vancouver, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 12, 2026
Experience: 15+ years of progressive experience in Technical Program Management, Engineering Leadership, Enterprise Architecture, or related technology leadership roles.
Posting language: English
Posted: Oct 13, 2026

Original job description

Principal Technical Program Manager – Retail Technology

Location: Vancouver, BC

Work Model: Hybrid – 3 Days Onsite

Role Summary

We are seeking a Principal Technical Program Manager (TPM) to define and lead the global technology portfolio supporting Merchandise Planning, Forecasting, Sizing, and Allocation systems.

This is a senior strategic leadership role responsible for connecting business strategy with enterprise-scale technology architecture and execution. The ideal candidate will have deep experience in retail technology, merchandising, planning, allocation, supply chain, forecasting, and large-scale technology transformation.

The role will lead multi-year transformation programs, platform modernization, enterprise migrations, technical standardization, and cross-functional initiatives involving Engineering, Product, Data Science, and business leadership.

Key Responsibilities

Portfolio Strategy & Governance

Define and drive the 3–5 year technology roadmap for Merch Planning, Forecasting, Sizing, and Allocation.
Own strategic alignment, governance, investment planning, and delivery across large enterprise technology portfolios.
Align technology roadmaps with business milestones, merchandising cycles, and global go-to-market requirements.

Strategic Business & Technology Leadership

Partner with senior business and technology leaders to translate business priorities into scalable technology solutions.
Drive measurable improvements across pre-season planning, assortment, sizing, buy quantities, forecasting, and in-season allocation.
Lead complex business and technology trade-off decisions involving automation, forecasting accuracy, planner overrides, and operational responsiveness.

Architecture & Platform Modernization

Lead enterprise platform modernization and architectural decision-making.
Drive integrations across planning platforms, data warehouses, proprietary applications, and AI/ML services.
Experience with platforms such as Anaplan, Snowflake, AWS/GCP, data pipelines, and AI/ML solutions is highly valued.
Establish technical evaluation frameworks for build-vs-buy, modernization, deprecation, and platform investment decisions.

Program Delivery & Operating Model

Design and scale delivery models across large engineering and program management organizations.
Establish execution standards covering backlog readiness, dependency management, resource allocation, and cross-team coordination.
Drive continuous improvement in delivery predictability, software quality, and operational readiness.

Cross-Functional Leadership

Act as the strategic program owner connecting Merchandising, Allocation, Engineering, Data Science, Product Management, and business teams.
Identify and mitigate complex dependencies across forecasting engines, sizing systems, allocation platforms, and financial systems.
Establish enterprise-level data quality and integrity standards.

Incident & Reliability Leadership

Lead executive-level response to critical production incidents affecting global planning and allocation systems.
Drive root-cause analysis, post-mortems, and permanent remediation.
Establish and enforce reliability standards and SLAs for business-critical systems.

Executive Communication & Mentorship

Develop executive-level roadmaps, business cases, status reports, and technology investment recommendations.
Communicate complex technical and data-science concepts to senior business stakeholders.
Mentor Senior and Staff-level TPMs and program managers and help establish scalable program management practices.

Required Qualifications

15+ years of progressive experience in Technical Program Management, Engineering Leadership, Enterprise Architecture, or related technology leadership roles.
5+ years' operating at Principal, Director, or equivalent senior leadership level.
Proven experience leading large enterprise technology portfolios within:
Retail Technology
Merchandising
Merchandise Planning
Allocation
Supply Chain
Forecasting
Experience leading large, matrixed Engineering, Product, and Data Science organizations.
Strong understanding of:
Forecasting models
Inventory optimization
Size-curve profiling
Allocation algorithms
Data-driven planning systems
Proven ability to influence senior business and technology stakeholders.

Preferred Qualifications

Experience with Anaplan or enterprise planning platforms.
Experience with custom allocation engines or legacy planning system modernization.
Strong knowledge of Snowflake, AWS/GCP, ETL/ELT, and streaming data platforms.
Experience implementing AI/ML forecasting and optimization models at enterprise scale.
Experience in global omnichannel retail, apparel, merchandising, or high-volume logistics environments.

Education

Bachelor's or Master's degree in Computer Science, Systems Engineering, Operations Research, MIS, or a related technical field, or equivalent practical experience.

Location & Work Model

Vancouver, BC | Hybrid | 3 Days Onsite

Apply About employer

More about this job

Responsibilities

Define and lead the global technology portfolio and multi-year roadmap for merchandise planning, forecasting, sizing, and allocation, including platform modernization, enterprise migrations, and investment governance. Coordinate business, engineering, product, and data science teams; improve delivery and system reliability; manage critical incidents; and communicate roadmaps and recommendations to executives.

Requirements

Requires 15+ years of progressive experience in technical program management or related technology leadership, including 5+ years at Principal, Director, or equivalent level. Candidates should have led large enterprise retail technology portfolios and matrixed teams, understand forecasting, inventory optimization, sizing, and allocation systems, and hold a bachelor's or master's degree in a relevant technical field or equivalent practical experience.

Skills

Technical Program Management
Retail Technology
Merchandise Planning
Forecasting
Sizing and Allocation
Supply Chain
Portfolio Strategy
Enterprise Architecture
Platform Modernization
Program Delivery
Cross-Functional Leadership
Data Quality and Integrity
Incident Management
Anaplan
Snowflake
AI/ML

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Management
Retail Technology
Merchandise Planning
Forecasting
Sizing
Allocation
Supply Chain
Inventory Optimization
Size-Curve Profiling
Allocation Algorithms
Enterprise Architecture
Platform Modernization
Anaplan
Snowflake
AWS
GCP
ETL/ELT
Data Pipelines
Streaming Data Platforms
AI/ML
Data Science
Enterprise Migrations
Build-Vs-Buy Evaluation
Portfolio Governance
Dependency Management
Data Quality
Incident Management
Root-Cause Analysis
Service-Level Agreements
Omnichannel Retail

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